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Panasonic Toughbook CF-30C3DAZBM Reference Manual

Panasonic toughbook cf-30c3dazbm: reference guide
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Reference Manual

Personal Computer
CF-30 Series
Model No.
We recommend that this Reference Manual be printed.



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  Summary of Contents for Panasonic Toughbook CF-30C3DAZBM

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-30 Series Model No. We recommend that this Reference Manual be printed.
  • Page 2 Regarding Windows 7 This manual explains using the Windows 7 default setting. Windows Update You can update to the latest patches and service packs for Windows with the following menus. Click (Start) - [All Programs] - [Windows Update]. Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required, contact your technical support office.
  • Page 3: Key Combinations

    Key Combinations NOTE Do not repeatedly press the keys in quick succession. Do not use the key combinations together with touch pad (external mouse), touchscreen (only for model with touch- screen) or other key operations. Do not use the key combinations before you log on to Windows. Wait until the hard disk drive indicator On the Setup Utility screen, you can use the key combinations of Fn+F1, Fn+F2 and Fn+F3.
  • Page 4 Key Combinations Speaker on/off Fn+F4 NOTE Beeps do not sound if you turn off the speaker sound. Volume Fn+F5 (Fn+F5= down / Fn+F6= up) Fn+F6 NOTE When fine-tuning the sound volume, press and hold Fn, and press F5 or F6 intermittently. This does not work on beeps or speakers connected to the USB port.
  • Page 5: Hotkey Settings

    When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off Start up the Hotkey Settings. Click (Start) - [All Programs] - [Panasonic] - [Hotkey Settings]. Make the settings. [Use Fn key lock] When using an Fn key combination Press Fn once. (Locked) Press another key.
  • Page 6 Touchscreen <Only for model with touchscreen> You can use the touchscreen function to perform the same operation as the touch pad and mouse. Touch the screen surface with the stylus (included). For further information, click (Start) - [Control Panel] - [Hardware and Sound] - [Pen and Touch] - [Flicks] - [Practice using flicks].
  • Page 7 Touchscreen Wash the soft cloth when it becomes dirty When the soft cloth becomes dirty, wash it with mild detergent. Do not use bleach or fabric conditioner (softener), or try to sterilize the cloth by boiling. If the soft cloth is dirty, it may be ineffective in cleaning the touchscreen, and in fact may cause dirt to adhere to the touch- screen.
  • Page 8: Calibration By A Standard User

    Touchscreen Touchscreen Calibration A standard user needs to perform the calibration as an administrator before performing the calibration for each user. Calibration by an administrator NOTE At first, log on to Windows as an administrator, and perform this calibration. Run [Tablet PC Settings]. Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings].
  • Page 9: Panasonic Hand Writing

    The display of Panasonic Hand Writing may be distorted if the number of display colors is changed. Click notification area and right-click Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica- tion software and try handwriting again.
  • Page 10 Sleep or Hibernation Functions Starting Up Your Computer Quickly The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation. Function Data is saved to Sleep...
  • Page 11 Sleep or Hibernation Functions Entering/Resuming from Sleep or Hibernation To enter sleep or hibernation Close the display, or slide the power switch (A) until a beep sounds. Sleep: The power indicator (B) blinks green. Hibernation: The power indicator (B) goes off. You can alternatively use the Windows menu to enter sleep or hibernation.
  • Page 12 Sleep or Hibernation Functions To resume from sleep or hibernation Open the display, or slide the power switch (A). In the default setting, the Windows password will be requested to resume. CAUTION Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately 30 seconds (normally) or 60 seconds (when the computer is on a network).
  • Page 13 Sleep or Hibernation Functions Changing When the Computer Sleeps or Hibernates Sleep Click on the notification area, and click [More power options]. Click [Change plan settings] of the power plan you want to change. Select the setting for [Put the computer to sleep], and then click [Save changes]. The setting for hibernation may change unexpectedly when you change the setting for sleep.
  • Page 14: Saving Power

    Disable Wake Up from wired LAN function when it is not needed. This reduces power consumption in Sleep/Hibernation. To confirm current settings, click [Wired LAN standby power saving function] or [Wireless LAN standby power saving function]. (Start) - [All Programs] - [Panasonic] - [Power Saving Utility] - [Advanced] to view...
  • Page 15 This function set [Screen colors] to [Medium (16 bit)]. Power plan This function set the power plan to [Panasonic Power Management] (Default settings), and then make the following changes: Change [Maximum processor state] in [Processor power management] (both [On battery] and [Plugged in]) from [100 %] to [50 %].
  • Page 16 Saving Power NOTE Even if you can enable each function using power saving utility, you can also enable them as follows. • For how to enable the Intel video driver power saving function. Right-click the desktop and click [Graphics Properties]. The [Intel screen appears.
  • Page 17: Security Measures

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
  • Page 18 17). When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.
  • Page 19: Battery Power

    Battery Power Battery Indicator Battery indicators: Main battery pack, Battery indicator Not lit The battery pack is not inserted or not being charged. Orange Charging is in progress. Green The battery is fully-charged. Blinking green In high temperature mode, the battery pack is discharging the power to 80% temperature mode ( The remaining battery is approximately 9% or less.
  • Page 20 Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Press When the battery pack is inserted (example) : Normal temperature mode ( : High temperature mode ( When the battery pack is not inserted When the battery pack is discharged (AC adaptor is disconnected) : The discharging battery is surrounded with the yellow frame.
  • Page 21 Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( NOTE Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode.
  • Page 22 Battery Power Computer behavior with low battery The default settings are as follows. When the battery level becomes 10% [Low battery alarm] Displays a message that the battery level is low. ↓ Charge the battery. Connect the AC adaptor immediately. If you do not have the AC adaptor, exit the running programs and Windows, then confirm that the power indicator is off.
  • Page 23 You can also perform the battery recalibration with the following procedure. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce- dure. When the remaining battery capacity is displayed, press Enter.
  • Page 24 Battery Power Replacing the Battery Pack The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery. If necessary, attach the second battery pack to the multimedia pocket ( CAUTION The battery pack is not charged when you first purchase it.
  • Page 25 Battery Power Pull the tab (C) of the battery pack. To insert Insert the battery pack until it securely fits the connector. Close the cover until it clicks. Slide the latch (D) to the left to lock the cover. CAUTION Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
  • Page 26 Customizing the Power Setting You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan. Changing the Power Plan Setting Click on the notification area and click [More power options]. Click [Change plan settings] of the power plan you want to change.
  • Page 27: Multimedia Pocket

    Multimedia Pocket You can attach the following devices. (refer to recent catalogs and other sources for information about the products available) DVD-ROM & CD-R/RW drive (optional) DVD MULTI drive (optional) Second battery pack (optional) CAUTION Do not insert/remove the multimedia pocket device in sleep or hibernation, or when the multimedia pocket device indi- cator or the hard disk drive indicator NOTE...
  • Page 28 Multimedia Pocket Slide the latch (A) and open the cover. Press the release handle (B). The release handle pops out. Pull the release handle (B) to draw out the device partway, and hold the device on its both sides to remove. Carefully insert the device into the multimedia pocket by pushing both corners until it surely fits in the slot.
  • Page 29 Multimedia Pocket NOTE You can see that the device is recognized or not by double-clicking , or checking the [Information] menu in the 74). (When using a second battery pack, press Fn+F9.) If the device is not recognized (or if the Setup Utility ( page media cannot be accessed), turn off the computer and reinsert the device.
  • Page 30 PC Card / ExpressCard You can insert the following cards. ExpressCard/34 or ExpressCard/54 to the ExpressCard slot (A) (Only for model with ExpressCard slot) PC Card Type I (3.3 mm) or II (5.0 mm) to the PC Card slot (B) For model with Smart Card slot ( NOTE The following types of card are not supported:...
  • Page 31 PC Card / ExpressCard Insert the ExpressCard (left slot) (D) or the PC Card (right slot) (E) with the label side up until it securely fits in to the slot. For further information, refer to the instruction manual of the card. To remove the card Disable the card function.
  • Page 32 PC Card / ExpressCard NOTE Check the card’s specification to prevent the total operating current from exceeding the allowable limit. Otherwise mal- function may occur. Allowable Current: 3.3 V: 400 mA, 5 V: 400 mA Some types of cards cannot be used simultaneously. After repeating insertion and removal, some types of card will not be recognized.
  • Page 33: Sd Memory Card

    To format the SD Memory Card on this computer, do not use [Format] of Windows, but use the SD Memory Card format software. You can download the software from the web site below. To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc- tion manual of the devices.
  • Page 34 Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages, direct or indirect.
  • Page 35 SD Memory Card Remove the card. Press the card so it comes out of the slot. Draw it straight out.
  • Page 36: Smart Card

    Smart Card <Only for model with Smart card slot> You need software and a driver to use a Smart card. CAUTION Do not: • Hit, bend, or drop the card. • Touch the contact part with fingers or metal object. •...
  • Page 37: Ram Module

    RAM module specifications: 200 pins, SO-DIMM, 1.8 V, DDR2 SDRAM, PC2-5300 (For information of RAM module compatibility, contact Panasonic Technical Support.) CAUTION RAM modules are extremely sensitive to static electricity and can be affected even by static electricity from the human body.
  • Page 38 RAM Module Insert/Remove the RAM module. To insert Tilt the module slightly and insert it in the slot. Press down the module so that the right and left hooks (C) are locked. To remove Carefully open the right and left hooks (C). The module will rise.
  • Page 39 USB port on the computer, not to the USB port on the port replicator or the car mounter. You cannot use the AC adaptor (CF-AA1653A) included with this computer for the port replicator or the car mounter. Contact Panasonic Technical Support. <Only for CF-VEB272AW>...
  • Page 40 Port Replicator / Car Mounter Using an External Mouse When you connect an external mouse or trackball to the external keyboard/mouse port of the port replicator or the car mounter, some functions of the mouse or trackball (e.g. wheel function) will not work. To use the functions, perform the steps below.
  • Page 41 Port Replicator / Car Mounter Install the necessary driver following the operating instructions of the connected device. When the message requests restart of Windows, click [Restart Now]. The computer will restart.
  • Page 42: External Display

    External Display You can switch the output destination to an external display. Connect the external display to the external display port (A). NOTE After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as the selected in the previous status.
  • Page 43 External Display Switching the Display mode Press Click the Display mode. You can switch the display mode by pressing NOTE Until Windows startup is completed (during Setup Utility, etc.), the simultaneous display cannot be used and pressing Fn + F3 switches the display between the internal LCD and the external display. Extended Desktop The extended desktop function allows you to use the working area across both the internal LCD and the external display.
  • Page 44: To Change The Display Settings

    External Display To change the display settings Right-click the desktop, and click [Graphics Properties]. Select [Extended Desktop] in [Operating Mode], and select the settings for [Primary Device] and [Secondary Device]. Click [Display Settings] and set the display color and resolution etc. Click [OK].
  • Page 45: Usb Devices

    USB Devices Connecting/Removing USB Devices Preparation Attach the device for the media containing the card driver (e.g., CD-ROM). Equipment connected to the multimedia pocket cannot be recognized if connected after the USB device driver installation screen appears. To connect the USB device Open the cover and connect the USB device to one of the USB ports (A, B or C).
  • Page 46 USB Devices CAUTION <Only for model with Smart card slot> If you double-click , [USB Smart Card Reader] is displayed in the list, but do not select this item. Removing this item is not possible. Restart the computer in case you select this. NOTE You may need to install the driver for the USB device.
  • Page 47: Ieee 1394 Devices

    IEEE 1394 Devices You can connect a digital video camcorder or other IEEE 1394 standard device to the computer. To connect IEEE 1394 device Preparation Attach the device for the media containing the driver (e.g., CD-ROM). Equipment connected to the multimedia pocket cannot be recognized if connected after the IEEE 1394 device driver installation screen appears.
  • Page 48: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger to the right or left.
  • Page 49 Fingerprint Reader CAUTION To protect the fingerprint sensor, be sure to close the cover when not using the fingerprint reader. We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning.
  • Page 50: Security Functions

    Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
  • Page 51 Fingerprint Reader TPM Fingerprint Utility Initialization Performed by the Computer Administrator. The “Invalid TPM status” message is displayed by the “Fingerprint software Icon” • If the icon does not appear, click If the TPM is not being used, skip this step. Click on the “Invalid TPM status”...
  • Page 52 Fingerprint Reader We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s computer at the BIOS level. Click (Start) - [All Programs] - [Protector Suite] - [Control Center]. Click [Identity] - [Status]. Click [Power-on security status] - [Change]. Click [Edit], and Add the check mark to [Enable power-on security], and then click [Apply].
  • Page 53 If you have not done this, have enrolled your fingerprint using Protector Suite, and have already made Power-on Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. Select the [Security] menu.
  • Page 54 Fingerprint Reader Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file in the internal hard disk drive.
  • Page 55 Fingerprint Reader Limitations in Use Password Bank limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with two independent forms. •...
  • Page 56 Fingerprint Reader Disable Power-on Security Log on to Windows as an Administrator. Click (Start) - [All Programs] - [Protector Suite] - [Control Center]. Click [Identity] - [Status] - [Power-on security status]. Click [Edit], and remove the check mark from [Enable power-on security], and click [Apply]. Click [Identity] - [Power-on Password].
  • Page 57 Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
  • Page 58 Modem Connecting the Internal Modem with a Telephone Jack CAUTION You cannot connect the modem to the following lines. • Interphone • Intercoms • ISDN Be sure to connect the telephone cable into the modem port, not into the LAN port. Use a surge protector since the modem may be damaged by a sudden high voltage surge that may occur in the event of a lightning strike.
  • Page 59 Modem Ring Resume Function The computer automatically resumes from sleep when the telephone connected to the modem rings. You will need software to keep the computer in idle state waiting for a phone call, and if you prefer, to turn the computer to sleep again afterward.
  • Page 60 Modem NOTE This function does not work when the computer is off or in hibernation. Connect the AC adaptor. The screen remains dark after the computer resumes from sleep. The previous screen display will be restored when you touch the keyboard, touch pad or touchscreen (only for model with touchscreen). The computer cannot resume if the telephone is not connected to the internal modem.
  • Page 61 Connecting LAN CAUTION Do not connect the telephone cable to the LAN port. Turn off the computer. Do not use sleep or hibernation. Slide the latch (A) and open the cover, and connect the cable. Connect the LAN port (B) and the network system (server, HUB, etc.) using a LAN cable.
  • Page 62: Enabling/Disabling The Wake Up From Wired Lan Function

    Enabling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN port. Select [Allow] in [Power On by LAN] in the [Advanced] menu of the Setup Utility ( In [Caution], press Enter Press...
  • Page 63 Click [Power Management], add (to enable) or remove (to disable) check marks of [Allow the computer to turn off this device to save power] and [Allow this device to wake the computer], and then click [OK]. We recommend you to make the above 2 settings ON/OFF simultaneously. NOTE The computer may start up if accessed by another computer on the network.
  • Page 64 Disabling/Enabling Wireless Communication <Only for model with wireless LAN, and/or wireless WAN> There are 5 ways of disabling and enabling wireless communication. The wireless switch on the front of the computer (below) Wireless Switch Utility ( page Settings in the Network and Sharing Center ( Settings in the [Advanced] menu of the Setup Utility ( Setting in the Wireless Connection Disable Utility ( NOTE...
  • Page 65 Disabling/Enabling Wireless Communication When you set [Wireless Switch] to [Disabled] in the [Advanced] menu of the Setup Utility ( Switch Utility icon will not appear in the notification area. All wireless equipment (wireless LAN, wireless WAN) will remain ready irrespective of the wireless switch setting. It may take some time to turn off wireless communication after switching the wireless switch off.
  • Page 66 Disabling/Enabling Wireless Communication Click on the notification area and click the Wireless Switch Utility icon ( Click [Settings]. Select the setting you want to assign to the wireless switch. Click [OK]. Wireless Connection Disable Utility You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to your computer. You need to install the Wireless Connection Disable Utility to use this function.
  • Page 67 Disabling/Enabling Wireless Communication Status indication After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on the notification area. : Indicates that • the utility is enabled, and • the wireless connection is disabled since a LAN cable is connected. : Indicates that •...
  • Page 68: Wireless Lan

    Wireless LAN <Only for model with wireless LAN> CAUTION Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wire- less LAN.
  • Page 69: Setting The Wireless Lan Access Point

    Wireless LAN NOTE You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility. Click (Start) - [Control Panel] - [Adjust commonly used mobility settings]. Click [Turn wireless on] in [Wireless Network]. • When [Turn wireless off] is displayed, the wireless network is already on. •...
  • Page 70 Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) Click on the notification area and click Click [802.11a Enabled] or [802.11a Disabled]. A stadard user needs to enter an administrator password. NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( setting of IEEE802.11a.
  • Page 71: Hard Disk Drive

    Hard Disk Drive Inserting/Removing the Hard Disk Drive To change your hard disk drive, contact Panasonic Technical Support. CAUTION Back up all the important data before removing the hard disk drive. If you need to read the hard disk data on another computer for repair or any other purpose, set [Hard Disk Lock] to [Disabled] in the [Security] menu of the Setup Utility ( Carefully remove/insert the hard disk drive since the hard disk drive is extremely sensitive to shock.
  • Page 72 Hard Disk Drive Pull the tab (C) of the hard disk drive and slide it out of the slot. To insert Insert the hard disk drive until it surely fits in the slot. Close the cover and slide the latches (D and E) back to lock the cover. Insert the battery pack ( CAUTION Confirm that the latches are surely locked so that it does not fall when you carry the computer.
  • Page 73: Setup Utility

    Starting the Setup Utility Turn on or restart the computer. Press while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, enter your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 74 Setup Utility Information Menu Language Product Information Model No. Serial No. System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk Optical Drive BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level Underlined items are the factory presets. English Japanese Computer information...
  • Page 75 Setup Utility Main Menu System Date • Day of the Week/Month/Day/Year. • You can use Tab to move the cursor. System Time • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Touch Pad Touchscreen Mode •...
  • Page 76 Setup Utility Environment Current Status • Only when [Environment] is set to [Auto]. Concealed Mode Configuration The submenu that appears when [Concealed Mode Configuration] is selected: Concealed Mode LCD Backlight • Can be changed only when [Concealed Mode] is set to [Enabled]. •...
  • Page 77 Setup Utility Advanced Menu CPU Configuration Execute-Disable Bit Capability • [Enabled] indicates that this computer supports hardware-based Data Execution Prevention (DEP). Core Multi-Processing Intel (R) Virtualization Technology Intel (R) Trusted ExecutionTechnology Peripheral Configuration Serial and Parallel Port Settings • Used to configure the serial port A/B and GPS. Optical Drive Power On by LAN •...
  • Page 78 Setup Utility I/O IRQ • Can be changed only when [Serial Port B] is set to [Enabled]. • Only for model with GPS I/O IRQ • Only for model with GPS • Can be changed only when [GPS] is set to [Enabled]. Parallel Port Mode •...
  • Page 79 Setup Utility SD Slot IEEE1394 Port Smart Card • Only for model with Smart Card slot USB Port Port Replicator USB Port • If [Port Replicator USB Port] is set to [Disabled], the LAN port of port replicator or the car mounter is also disabled.
  • Page 80 USB Floppy Disk USB Hard Disk USB CD/DVD Drive Disabled Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U) ] -> [Hard Disk] -> [DVD Drive] -> [LAN] -> [USB Hard Disk] -> [USB CD/DVD Drive]. USB Floppy Disk Hard Disk...
  • Page 81 Setup Utility Prompt • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup / F12 for LAN” is not displayed on [Panasonic] boot screen. However, F2 and F12 will work even if the message is not displayed.
  • Page 82 Setup Utility Exit Menu Save Values and Reboot Reboot Without Saving Changes Save Options Save Current Values Load Previous Values Load Default Values Boot Override (Device Information) Diagnostic Utility To reboot the system after saving the changes. To reboot the system without saving the changes. To save the changes for all Setup options.
  • Page 83 Loupe Utility You can magnify the specific part of the screen. Activating the Loupe Utility Click (Start) - [All Programs] - [Panasonic] - [Loupe Utility]. Click [OK]. appears on the notification area. If Using the Loupe Utility Point the cursor Press and hold , and right-click.
  • Page 84 Loupe Utility Setting the Loupe Utility Click on the notification area and right-click Click [Settings]. [Show/hide shortcuts assignment] When using the external mouse/touch pad Click [Mouse/Touch pad] Click a combination of Alt, Ctrl, and Shift, and add the check mark. (Multiple keys can be combined;...
  • Page 85: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
  • Page 86 Tap or click (right click cannot be used) Click (close) Internal keyboard operations Press Space, and then press (close) cannot be selected) Press Space above the icon Press Ctrl + Alt + Del page 64). while [Panasonic] boot screen is dis-...
  • Page 87 At the confirmation message, select [Yes] and press Enter. The computer will restart. While [Panasonic] boot screen is displayed, press and hold appears at the bottom of the display. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents.
  • Page 88: The Computer

    Hardware Diagnostics When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Pana- sonic Technical Support.
  • Page 89 [Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which can be used to recover from hardware failure. Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function.
  • Page 90 If pressing F8 does not display [System Recovery Options], use the Product Recovery DVD-ROM for Windows 7. Turn off the computer and insert the CD/DVD drive into the multimedia pocket ( Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. • The Setup Utility starts up.
  • Page 91: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 92 Hard Disk Data Erase Utility Select the [Exit] menu, then select [MATSHITADVD-RAM UJ-841S] or [UJDA760 DVD/ CDRW] in [Boot Override]. Press Enter The computer restarts. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password.
  • Page 93: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (sleep or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after] ( ®...
  • Page 94 Error Message Follow the instructions below when an error message appears. If the problem persists or if the error message is not shown here, contact Panasonic Technical Support. Error Message Bad System CMOS System CMOS Checksum Error Invalid Year. System date restored to 01/01/2009 Press <F2>...
  • Page 95: Shut Down

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( Shut Down Cannot shut down or restart Windows.
  • Page 96 Troubleshooting (Advanced) Sleep or Hibernation The computer does not resume. Sound No sound. Distorted sound. Cannot change the volume by press- ing Fn+F5 or Fn+F6. When logging on (e.g., resuming the computer), audio is distorted. Keyboard Only numbers can be input. Only capital letters can be input.
  • Page 97 Troubleshooting (Advanced) Network Cannot check the computer’s MAC address. Wireless Communication (only for model with wireless LAN/wireless WAN) Cannot connect to a network. Access point is not detected. Follow the steps below. Click (Start) - [All Programs] - [Accessories] - [Command Prompt]. Input “getmac/fo list /v”, and press Enter.
  • Page 98: Connecting Peripherals

    Troubleshooting (Advanced) Connecting Peripherals An error occurs while installing the driver. A peripheral device does not work. The connected mouse does not work. When you install a driver of card or peripheral device, make sure that the driver is compatible with the operating system. If it is not compatible, malfunction may occur.
  • Page 99 Cannot print. You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional). Connect the floppy disk drive directly to a USB port of the computer. Do not connect it via a USB hub or USB connector of the port replicator or the car mounter.
  • Page 100 Troubleshooting (Advanced) Connecting Peripherals LAN transmission speed slows down noticeably. Poor performance during data trans- mission via a PC Card (e.g., distorted video image when writing to a DV camera using an IEEE1394 PC Card). <Only for model with wireless LAN> Wireless LAN connection is cut.
  • Page 101 Troubleshooting (Advanced) PC Card / ExpressCard (only for model with Express Card slot) A card does not work. SD Memory Card Cannot use an SD Memory Card. Smart Card (only for model with Smart Card slot) Cannot use a Smart Card. Insert the card correctly.
  • Page 102 The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support. Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator.
  • Page 103 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) User cannot use enrolled finger. (e.g. injury) TPM failure. It is strongly recommended to enroll at least two fingers to avoid this problem. If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Manage Fingerprints] wiz- ard and enroll additional fingerprints.
  • Page 104 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Replacing sensor. Protector Suite reinstallation. Lost [File Safe] backup password. Accessing [File Safe] after Protector Suite uninstallation. Accessing [File Safe] after computer crash. If you need to replace a non-functioning fingerprint reader, follow this procedure.
  • Page 105 Troubleshooting (Advanced) Fingerprint Reader (only for model with Fingerprint Reader) Removing data from the reader. “Lift Finger” is displayed during opera- tion. Fast User Switching Function Some applications do not work prop- erly. Others No response. When enrollment to the device is used, passport data is stored to the device. To remove it, go to the [Delete user data] passport wizard and delete existing passports.
  • Page 106 If you use a guest account to log in, some of the PC Information may appear as undetected. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer]. Select the item to display the detailed information.
  • Page 107 The screen image is saved in [Documents] folder. Alternatively you can save a copy of the screen in the following procedure. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE The image is a bitmap file in 256 colors.
  • Page 108 This manual is copyrighted by Panasonic Corporation with all rights reserved. No part of this manual may be reproduced in any form without the prior written permission of Panasonic Corporation. No patent liability is assumed with respect to the use of the information contained herein.

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