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Troubleshooting
General use
Problem
The unit does not work.
The cordless handset
does not work.
The cordless handset
display shows "No link
to the base. Please
walk closer to the
base and try again".
The line indicators do not
work properly.
You cannot have a
conversation using the
headset.
I cannot register a
cordless handset to the
base unit.
I cannot have a
conversation using the
cordless handset when
the headset is connected.
For assistance, please visit http://www.panasonic.com/phonehelp
Cause and solution
L Check the settings (pages 73, 75 and 76).
L Press {RESET} on the bottom of the base unit with a
pointed object (page 99).
L Charge the battery fully (page 16).
L Clean the charge contacts and charge again (pages 16
and 21).
L Install the battery properly (page 16).
L Re-install the battery and place the cordless handset on
the charger (page 16). Try again.
L The cordless handset has not been registered to the
base unit. Register the cordless handset (page 25).
L After inserting the battery, press {OFF}.
L The cordless handset has lost communication with the
base unit. Move closer to the base unit, and try again.
L Raise the base unit antenna.
L If the above remedies do not solve the problem, the
cordless handset may have lost communication with
the base unit. Register the cordless handset again
(page 25).
L Check the settings (pages 73, 75 and 76).
L The line mode selection is incorrect (page 25).
L Make sure that the headset is properly plugged into the
headset jack on the cordless handset (page 98) or base
unit (page 97).
L Fully charge the battery (page 16).
L A cordless handset cannot be registered if there are
already eight registered cordless handsets.
L When the headset is connected (page 98) to the
cordless handset, you must use the headset to talk with
the caller. To have a normal conversation, disconnect
the headset.
Useful Information
103
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