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FAQs for Panasonic KX-TG4500 Phone System
1. How do I deliver a voice message from one handset to another handset?
2. How do I place an external call on Hold when using a cordless handset? How do I release it
from Hold?
3. How do I transfer an external call when using a Handset?
4. The time has been changed incorrectly without me knowing it. What happened?
5. How do I use the speed dial? How do I save speed dial #s?
6. I have an additional telephone connected to Line 1 in parallel with KX-TG4500B, when this
phone is picked up, how can I join in the conversation with the Base Unit or a Handset?
7. After I insert the battery into the handset, the Handset screen is blank. What should I do?
8. How do I place a two-line conference call on Hold and how do I release it from Hold?
9. During a conference call with two external parties, how do I mute the conference call?
10. How do I erase the customized Handset name and return to the default name of Handset 1,
Handset 2, etc.?
11. What is the best way for an outside caller to reach a destination extension in the system?
12. What is maximum number of Mailboxes the system can have?
13. How do I clear/erase the music I recorded for Music on Hold (MOH)?
14. How do I know which Line is set up for Notify alert?
15. Can a KX-TG4000B or KX-TGA400B be used with the KX-TG4500B?
16. How do I setup my own greeting for a line?
1. How do I deliver a voice message from one handset to another handset?
From the standby display screen on the handset:Press M.box, then scroll down to Deliver
msg. and press the joystick in or the soft key "select" for selection. Enter the destination
mailbox number by scrolling down then press Joystick in for selection. A check mark will
display next to your selection. Press the Select soft key and Start to record your voice
message. Follow the voice prompt to complete voice message delivery.
2. How do I place an external call on Hold when using a cordless handset? How do I
release it from Hold?
To place an external call on Hold, press the HOLD/INTERCOM/CLEAR button twice. The
external line indicator will blink slowly on screen. To release it from Hold, press the Line
indicator button. (If you press theHOLD/INTERCOM/CLEAR button only once to place
the line on Hold you will not be able to release the hold by pressing the line button - it's
inactive. It would be necessary to press HOLD again, and then press the Line button.)
3. How do I transfer an external call when using a Handset?
To transfer a call, press the HOLD/INTERCOM/CLEAR button once, scroll down to
destination extension using Joystick , then press Select soft key and OFF key to
complete the call transfer. (If you press twice on HOLD/INTERCOM/CLEAR, the screen
will not give you destination extensions to choose from. To obtain the destination
extension option, press the HOLD/INTERCOM/CLEAR button one more time).

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Summary of Contents for Panasonic KX-TG4500

  • Page 1 FAQs for Panasonic KX-TG4500 Phone System 1. How do I deliver a voice message from one handset to another handset? 2. How do I place an external call on Hold when using a cordless handset? How do I release it from Hold? 3.
  • Page 2 4. The time has been changed incorrectly without me knowing it. What happened? After the system time is set, the time in Caller ID information will automatically adjust the system time by default. Incorrect time display may be caused by the time information in Caller ID data when the call initiates from a different time zone.
  • Page 3 11. What is the best way for an outside caller to reach a destination extension in the system? The system needs to be in Automated Attendant mode, which allows an outside caller to ring one of its extensions at a time when the call comes in. The outside caller should press [0, #] to speak to the operator if the caller does not know the destination extension number.