Page 2
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual at any time and without notice. This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license.
Page 3
It provides information for the installation and use of the H13SSH motherboard. About This Motherboard Built upon the functionality and capability of the AMD EPYC™ processor, the H13SSH motherboard provides superior graphics capability and system performance while consuming little power. Please note that this motherboard is intended to be installed and serviced by professional technicians only.
Preface Table of Contents Contacting Supermicro ......................4 Chapter 1 Introduction 1.1 Quick Reference ........................9 Quick Reference Table ......................10 Motherboard Features .......................11 Block Diagram ........................13 1.2 Processor and Chipset Overview ..................14 1.3 Special Features ........................14 Recovery from AC Power Loss ..................14 1.4 System Health Monitoring ....................15...
Page 6
Preface 2.5 Connectors .........................33 Power Connections ......................33 Headers ..........................33 2.6 LED Indicators ........................34 Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures ....................35 Before Power On ......................35 No Power ..........................35 No Video ...........................36 Memory Errors ........................36 The System Cannot Retain the Setup Configuration ............36 When the System Becomes Unstable ................37 3.2 Technical Support Procedures ...................38 3.3 Frequently Asked Questions ....................39...
• If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.
Page 8
Chapter 1: Introduction Figure 1-1. H13SSH Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look...
FAN5 FAN4 JPWR7 JPWR5 JNVI2C1 FAN2 JPWR8 JUSB2 Figure 1-2. H13SSH Layout Notes: • Components not documented are for internal testing only. • Chapter 2 for detailed information on jumpers, I/O ports. • Use only the correct type of onboard CMOS battery as specified by the manufacturer. Do...
Hot-swappable system fan FAN8 4-pin system fan header FAN9 Active CPU heatsink fan header JAIOM1 Supermicro® Advanced I/O Module (AIOM PCIe 5.0x16) Slot JFP1, JFP2 Front Control Panel Headers 1 and 2 JUSB2 USB 3.0 header NVMe 0/1 PCIe1A / SATA0-7...
Chapter 1: Introduction Motherboard Features • AMD EPYC™ 9004 series processors in Socket SP5 Memory • Up to 6TB registered ECC DDR5 3600/4000 MT/s speed in 24 DIMM slots DIMM Size • Up to 256GB Chipset • System on Chip (SoC) Expansion Slots •...
Page 12
Chapter 1: Introduction Fan Control • Fan speed control System Management • IPMIView / SMCIPMITOOL/IPMICFG • SuperDoctor® 5 • SDO/SPM/SSM/SUM-OOB/InBand • Trusted Platform Module (TPM) support LED Indicators • CPU / System Overheat LED • Power / Suspend-state Indicator • Fan Failed LED •...
5nm process architecture, and is optimized for embedded storage solutions, networking applications, or cloud-computing platforms. With support of the new microarchitecture 5nm process technology, the H13SSH drastically increases system performance for a multitude of server applications. The 4th Gen EPYC processor supports the following features: •...
Chapter 1: Introduction 1.4 System Health Monitoring This section describes the health monitoring features of the H13SSH motherboard. The motherboard has an onboard Baseboard Management Controller (BMC) chip that supports system health monitoring. Once a voltage becomes unstable, a warning is given or an error message is sent to the screen.
Chapter 1: Introduction 1.5 ACPI Features ACPI stands for Advanced Configuration and Power Interface. The ACPI specification defines a flexible and abstract hardware interface that provides a standard way to integrate power management features throughout a computer system including its hardware, operating system and application software.
Chapter 2: Installation Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent damage to your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions •...
Chapter 2: Installation 2.2 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.
Chapter 2: Installation Installing the Motherboard 1. Install the I/O shield into the back of the chassis. 2. Locate the mounting holes on the motherboard. See the previous page for the location. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.
CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the Processor and Heatsink 1. Unscrew the screw #1 holding down the force frame.
Page 22
Chapter 2: Installation 2. The spring-loaded force frame will raise up after the screw securing it (#1) is removed. Gently allow it to lift up to its stopping position. Force Frame 3. Lift the rail frame up by gripping the lift tabs near the front end of the rail frame. While keeping a secure grip of the rail frame, lift it to a position so you can do the next step of removing the external cap.
Page 23
Chapter 2: Installation 4. Remove the external cap from the rail frame by pulling it upwards through the rail guides on the rail frame. External Cap 5. The CPU package is shipped from the factory with the carrier frame pre-assembled. Grip the handle of the carrier frame/CPU package assembly from its shipping tray, and while gripping the handle, align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later.
Page 24
Chapter 2: Installation Note: You can only install the CPU inside the socket in one direction with the handle at the top. Make sure that it is properly inserted into the CPU socket before closing the rail frame plate. If it doesn't close properly, do not force it as it may damage your CPU. Instead, open the rail frame plate again, and double-check that the CPU is aligned properly.
Page 25
Chapter 2: Installation 8. Gently lower the rail frame down onto the socket until the latches on the rail frame engage with the socket housing and it rests in place. DO NOT force it into place! 9. Note that the force frame is spring loaded and has to be held in place before it is secured.
Page 26
Chapter 2: Installation 10. Replace and tighten the screws in the same order they were removed. When finished, the force frame will be secure over both the rail frame and CPU package. 11. After the force frame is secured and the CPU package is in place, now you must install the heatsink to the frame.
Page 27
Chapter 2: Installation 12. Using a diagonal pattern, tighten the six screws down on the heatsink in a clockwise fashion until secure. The heatsink will now be secured and you have finished installing the processor and heatsink onto the motherboard. Repeat this procedure for any remaining CPU sockets on the motherboard.
Page 28
Chapter 2: Installation Un-installing the Processor and Heatsink 1. Remove the heatsink attached to the top of the CPU package by reversing the installation procedure. 2. Clean the thermal grease left by the heatsink on the CPU package lid to limit the risk of it contaminating the CPU package land pads or contacts in the socket housing.
Memory Support The H13SSH supports up to 6TB of ECC DDR5 3600/4000 MT/s speed, RDIMM/3DS RDIMM memory in 24 slots. Refer to the table below for additional memory information. Note: Check the Supermicro website for possible updates to memory support.
Page 30
Chapter 2: Installation Populating RDIMM/RDIMM 3DS DDR5 Memory Modules with AMD EPYC 9004 series Processor DIMM Population Maximum DIMM Capacity (GB) Type Maximum Frequency (MT/s) DIMM1 DIMM2 1 Channel 12 Channels 32GB 384GB 4800 64GB 768GB 4000 RDIMM 64GB 768GB 4800 128GB 1.5TB...
Chapter 2: Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots. See Memory Support for details on memory population guidelines. 2. Push the release tabs outwards on both ends of the DIMM slot to unlock it. Receptive Point 3.
Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
Chapter 2: Installation 2.6 LED Indicators BMC LAN Port LEDs A dedicated BMC LAN is located on the rear I/O panel and has two LED indicators. The LED on the right indicates connection and activity, while the LED on the left indicates the speed of connection.
Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.
Chapter 3: Troubleshooting No Video 1. Check that the VGA cable is connected properly, and the monitor is on. 2. Check if you follow the guidelines to install the memory module (see DIMM Module Population in Chapter 3. Reseat the memory DIMM modules. Note: If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended.
2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
Chapter 3: Troubleshooting 6. To find out if a component is good, swap this component with a new one to see if the system will work properly. If so, then the old component is bad. You can also install the component in question in another system.
Chapter 3: Troubleshooting 3.3 Frequently Asked Questions Question: What type of memory does my motherboard support? Answer: The H13SSH motherboard supports up to 6TB of ECC DDR5 3600/4000 MT/s speed, RDIMM/3DS RDIMM in 24 slots. See Section 2.4 for details on installing memory.
Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, RMA authorizations may be requested online (http://www.supermicro.com/ support/rma/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.
Chapter 3: Troubleshooting Battery Installation 1. To install an onboard battery, follow steps 1 and 2 in Battery Removal section and continue below: 2. Identify the battery's polarity. The positive (+) side should be facing up. 3. Insert the battery into the battery holder and push it down until you hear a click to ensure that the battery is securely locked.
BIOS 4.1 Introduction This chapter describes the AMIBIOS™ Setup utility for the H13SSH motherboard. The BIOS is stored on a chip and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.
Chapter 4: BIOS 4.2 Main Setup When you first enter the AMI BIOS setup utility, you will enter the Main setup screen. You can always return to the Main setup screen by selecting the Main tab on the top of the screen. The Main BIOS setup screen is shown below.
Page 44
Chapter 4: BIOS Supermicro H13SSH BIOS Version This item displays the version of the BIOS ROM used in the system. Build Date This item displays the date when the version of the BIOS ROM used in the system was built.
Chapter 4: BIOS 4.3 Advanced Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items. Warning: Take caution when changing the Advanced settings. An incorrect value, a very high DRAM frequency, or an incorrect DRAM timing setting may make the system unstable.
Page 46
Chapter 4: BIOS Bootup NumLock State Use this feature to select the keyboard <Numlock> state. The options are On and Off. Wait For "F1" If Error Use this feature to force the system to wait until the 'F1' key is pressed if an error occurs. The options are Disabled and Enabled.
Page 47
Chapter 4: BIOS CPU Configuration CPU Configuration SMT Control Use this setting to specify Symmetric Multithreading. Options include Disabled, Enabled, and Auto. Core Performance Boost This setting is used to configure for Core Performance Boost. Options include Disabled and Auto. Global C-state Control This setting is used to configure for Global C-state Control.
Page 48
Chapter 4: BIOS L1 Stream HW Prefetcher / L2 Stream HW Prefetcher This setting is used to enable or disable the L1/L2 Stream Hardware Prefetcher. The options are Disabled, Enabled, and Auto. CCD Control Use this setting to disable CCDs in the CPU. Options include Auto, 2 CCDs, 4 CCDs, 6 CCDs, 8 CCDs, and 10 CCDs.
Page 49
Chapter 4: BIOS CPU1 PCIe Package Group P3 This setting selects the PCIe port bifurcation configuration for the selescted slot. The options include Auto, x4x4x4x4, x4x4x8, x8x4x4, x8x8, and x16. CPU1 PCIe Package Group G3 This setting selects the PCIe port bifurcation configuration for the selescted slot. The options include Auto, x4x4x4x4, x4x4x8, x8x4x4, x8x8, x16, and SATA.
Page 50
Chapter 4: BIOS Power Profile Selection Options include High Performance Mode, Efficiency Mode, and Maximum IO Performance Mode. DF Cstates Use this setting to enable/disable DF Cstates. Options include Disabled, Enabled, and Auto. Data Link Feature Cap Use this setting to set Data Link Feature Cap. Options include Enabled, Disabled, and Auto. SEV-SNP Support Use this setting for SEV-SNP Support.
Page 51
Chapter 4: BIOS Enhanced PPR Enable a full memory test. The testing will increase the boot time. The options are Disabled and Enabled. CPU1 Memory Information CPU1 Memory Information These sections are for informational purposes. They will display some details about the detected memory according to each CPU on the motherboard, such as: •...
Page 52
Chapter 4: BIOS Super IO Configuration Super IO Configuration The following Super IO information will display: • Super IO Chip AST2600 Serial Port 1 Configuration Serial Port 1 Configuration Serial Port Select Enabled to enable the selected onboard serial port. The options are Disabled and Enabled.
Page 53
Chapter 4: BIOS Serial Port Console Redirection COM1 Console Redirection Select Enabled to enable console redirection support for a serial port specified by the user. The options are Disabled and Enabled. Console Redirection Select Enabled to enable console redirection support for a serial port specified by the user. The options are Disabled and Enabled.
Page 54
Chapter 4: BIOS Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow. Send a "Stop" signal to stop sending data when the receiving buffer is full. Send a "Start" signal to start sending data when the receiving buffer is empty. The options are None and Hardware RTS/CTS.
Page 55
Chapter 4: BIOS PCIe/PCI/PnP Configuration This menu provides PCIe/PCI/PnP configuration settings and information. PCI Bus Driver Version: A5.01.28 PCI Devices Common Settings: Above 4G Decoding This setting Disables or Enables 64-bit capable devices ability to be decoded in above 4G address space (only if the system supports 64-bit PCI decoding).
Page 56
Chapter 4: BIOS VGA Priority Use this setting to select between onboard or external VGA support. The options are Onboard and External. PCIe Ten Bit Tag Support Use this setting to Disable, Enable, or Auto control the PCIe ten bit tags for supported devices. NVMe Firmware Source Use this setting to select between the AMI Native firmware support or the device vendor- defined firmware support.
Page 57
Chapter 4: BIOS Network Configuration Network Configuration Network Stack This setting allows you to Disable or Enable the UEFI Network Stack. IPv4 PXE Support This setting allows you to Disable or Enable IPv4 PXE boot support. If disabled, IPv4 PXE boot support will not be available.
Page 58
Supermicro KMS Server Configuration Supermicro KMS Server IP address Enter IP4 address in dotted-decimal notation. Second Supermicro KMS Server IP address Enter IP4 address in dotted-decimal notation. Supermicro KMS TCP Port number Enter Supermicro KMS TCP port number. The default value is 5696.
Page 59
KMS Server connecting time-out, unit is second, in the range of 5~30 seconds. The default value is 5. Supermicro KMS Server Retry Count Test connection to key manage server. range is 0~10. 0 means retrying infinitely. Others mean retry-count. The default value is 2.
Page 60
Chapter 4: BIOS TLS Authenticate Configuration This submenu allows the user to configure Transport Layer Security (TLS) settings. Server CA Configuration Enroll Certification Enroll Certification Using File Use this feature to enroll certification from a file. Certification GUID Use this feature to enroll to input the certification GUID. Commit Changes and Exit Use this feature to save all changes and exit TLS settings.
Page 61
Chapter 4: BIOS RAM Disk Configuration Memory Type: Boot Service Data The setting specifies type of memory to use from an available memory pool in system to create a disk. Create Raw Size (Hex): 1 Create & Exit Discard & Exit Create from File Create a RAM disk from a given file.
Chapter 4: BIOS 4.4 BMC This tab allows you to configure the following IPMI settings for the system. BMC Firmware Revision This item indicates the IPMI firmware revision used in your system. BMC Status This item indicates the status of the IPMI firmware installed in your system. System Event Log Enabling/Disabling Options SEL Components...
Page 63
Chapter 4: BIOS Erasing Settings Erase SEL Select Yes, On next reset to erase all system event logs upon next system reboot. Select Yes, On every reset to erase all system event logs upon each system reboot. Select No to keep all system event logs after each system reboot.
Page 64
Chapter 4: BIOS Subnet Mask This item displays the sub-network that this computer belongs to. The value of each three- digit number separated by dots should not exceed 255. Station MAC Address This item displays the Station MAC address for this computer. Mac addresses are 6 two-digit hexadecimal numbers.
Chapter 4: BIOS 4.5 Event Logs This tab allows the user to configure the following event logs settings for the system. Change SMBIOS Event Log Settings This feature allows the user to configure SMBIOS Event settings. Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot.
Page 66
Chapter 4: BIOS When Log is Full Select Erase Immediately to immediately erase all errors in the SMBIOS event log when the event log is full. Select Do Nothing for the system to do nothing when the SMBIOS event log is full. The options are Do Nothing and Erase Immediately. SMBIOS Event Log Standard Settings Log System Boot Event Select Enabled to log system boot events.
Chapter 4: BIOS 4.6 Security This tab allows you to configure the following security settings for the system. Administrator Password Press <Enter> to create a new, or change an existing Administrator password. Note that if the Administrator Password is erased, the User Password will be cleared as well. Password Check Select Setup for the system to check for a password at Setup.
Page 68
Chapter 4: BIOS Secure Boot Mode Use this item to select the secure boot mode. The options are Standard and Custom. CSM Support Select Enabled to support the EFI Compatibility Support Module (CSM), which provides compatibility support for traditional legacy BIOS for system boot. The options are Disabled and Enabled.
Page 69
Chapter 4: BIOS Platform Key (PK) This feature allows the user to enter and configure a set of values to be used as platform firmware keys for the system. The sizes, keys numbers, and key sources of the platform keys will be indicated as well. Select Update to update the platform key. Select Yes to load a factory default PK or No to load from a file on an external media.
Page 70
Chapter 4: BIOS OsRecovery Signature (dbr) This item uploads and installs an OSRecovery Signature. Use this feature to export NVRAM content of secure boot variables to files in a root folder on a file system device. The settings are Update and Append. The file formats accepted are: 1) Public Key Certificate a.
Chapter 4: BIOS 4.7 Boot Use this tab to configure Boot Settings: Boot Configuration Boot Mode Select Use this item to select the type of device that the system is going to boot from. The options are Legacy, UEFI, and Dual. Legacy to EFI Support This option Disables or Enables the system to boot to an EFI OS after the boot failed from the legacy boot order.
Page 72
Chapter 4: BIOS Delete Boot Option Use this feature to remove a pre-defined boot device from which the system will boot during startup. The default is Select one to Delete. UEFI Application Boot Priorities This feature allows users to specify the Boot Device Priority sequence from available UEFI Application.
Chapter 4: BIOS 4.8 Save & Exit Select the Save & Exit tab to enter the Save & Exit BIOS Setup screen. Save Options Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration, and reboot the computer.
Page 74
Chapter 4: BIOS Default Options Restore Optimized Defaults To set this feature, select Restore Defaults from the Save & Exit menu and press <Enter>. These are factory settings designed for maximum system stability, but not for maximum performance. Save as User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <Enter>.
1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash or media drive. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
Page 76
Appendix A: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure A-2.
Page 77
The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.
Page 78
A.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).
The following statements are industry standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
Page 80
Appendix B: Warning Statements Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.
Page 81
Appendix B: Warning Statements B.2 Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.
Need help?
Do you have a question about the H13SSH and is the answer not in the manual?
Questions and answers