Tray 1 Cassette Is Pulled Out. Insert It Properly; Tray Failure: #M1-4111. Pull Tray 1 Out And Insert It. Call For Service If The Problem Persists - Samsung ProXpress M456x Series Service Manual

4. Troubleshooting
► Error Code
M1–3122
► Error message

Tray 1 cassette is pulled out. Insert it properly.

► Symptom
Tray1 is not installed properly.
► Troubleshooting method
1) Install the tray1. If the tray1 is already installed, remove and reinstall it.
2) Check if the harness connection for cassette detection is normal. Reconnect it. If the harness is defective, replace it.
3) Check if the cassette detection sensor is defective, replace it.
► Error Code
M1–4111
► Error message

Tray Failure: #M1-4111. Pull tray 1 out and insert it. Call for service if the problem persists.

► Symptom
The paper has jammed in the path or can't be fed.
► Troubleshooting method
1) Check if the pick up/ forward/ retard roller are contaminated or worn out. Replace the defective roller.
2) Check the feed drive unit for cassette lifting.
• Check if the gear is worn out or broken.
• Check if the DC motor is working normally.
• If any part is defective, replace it or the feed drive unit.
3) Check the pick up clutch connection. If the pick up clutch is defective, replace it.
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