Paper Jam In Mp Tray. Please Remove The Paper - Samsung ProXpress M456x Series Service Manual

4. Troubleshooting
► Error Code
M1–1610
► Error message

Paper jam in MP tray. Please remove the paper

► Symptom
Paper jam has occurred in MP tray.
► Troubleshooting method
1) Remove the jammed paper from the MP tray.
2) If the problem persists, check the followings.
3) Check if the proper paper is loaded in the tray. If not, replace the paper.
4) Check if the MP pick up roller is contaminated or worn out. Replace the MP pick up roller Assy.
5) Check the MP pick up clutch connection. If the MP pick up clutch is defective, replace it.
6) Check if the main(feed/fuser) motor connector is connected correctly.
7) If the connection is OK, enter SVC mode. Select the main(feed/fuser) motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
Check the motor operation.
a) If the main(feed/fuser) motor is not operational,
• Check the signal and power with the DVM.
• If the checked result is normal, replace the main(feed/fuser) motor.
• If the checked result is abnormal, check the following.
-
If 24V power is not generated, replace the SMPS board.
-
If the control signal is abnormal, replace the main board.
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