Canon imageCLASS LBP122dw User Manual page 334

Cannot print RX data.
Received data cannot be printed for some reason.
Do the Cause and Solution Appear on the Operation Panel?
If so, follow the instructions on the screen.
Is the Front Cover, Rear Cover, or Toner Cover Open on the Machine?
Close the covers if they are open.
Is Paper Loaded?
Load paper if not loaded.
Is Paper Jammed?
If so, remove any jammed paper.
Have the Toner Cartridge Reached the End of Their Lifetime?
Check the remaining amount of toner in the toner cartridge, and replace any toner cartridge, as needed.
Checking the Remaining Amount of Consumables(P. 262)
Replacing the Toner Cartridge(P. 257)
Cart. Comm. Error Cannot print. A non-Canon or counterfeit cartridge may
be in use. Close: Press OK
Printing cannot be performed due to incorrect installation of the toner cartridge, a damaged toner cartridge, or the
use of a toner cartridge whose print quality cannot be guaranteed.
Reinstall the Toner Cartridge or Replace with New Toner Cartridge.
Replacing the Toner Cartridge(P. 257)
● For optimum print quality, using Canon genuine toner cartridges is recommended.
Consumables(P. 263)
● If the message still appears after repeatedly reinstalling the toner cartridge, contact your dealer or service
representative.
Cartridge Comm. Error Problems caused by non-Canon cart. not covered by
warranty. Close: Press OK
Printing cannot be performed due to incorrect installation of the toner cartridge, a damaged toner cartridge, or the
use of a non-Canon toner cartridge, resulting in a communication error.
Reinstall the Toner Cartridge.
Replacing the Toner Cartridge(P. 257)
● For optimum print quality, using Canon genuine toner cartridges is recommended.
Consumables(P. 263)
● If the message still appears after repeatedly reinstalling the toner cartridge, contact your dealer or service
representative.
Change the authentication password.
The password has expired.
Set a new password.
Troubleshooting
Loading Paper(P. 87)
Paper Jams(P. 271)
If the Problem Persists(P. 339)
If the Problem Persists(P. 339)
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