Canon imageCLASS LBP121dn User Manual
Canon imageCLASS LBP121dn User Manual

Canon imageCLASS LBP121dn User Manual

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LBP122dw / LBP121dn
User's Guide
USRMA-7917-00 2023-02 en
Copyright CANON INC. 2023

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Summary of Contents for Canon imageCLASS LBP121dn

  • Page 1 LBP122dw / LBP121dn User's Guide USRMA-7917-00 2023-02 en Copyright CANON INC. 2023...
  • Page 2: Table Of Contents

    Contents About the Machine ............................2 ..............................3 Supported Functions ............................4 System Manager ID and PIN ......................... 5 Measures to Prevent Unauthorized Access ........................... 7 Names of Parts and Their Functions ................................8 Front Side ................................9 Rear Side ..............................
  • Page 3 Basic Operations ............................71 ..........................72 Turning ON and OFF the Machine ............................73 Turning ON the Machine ............................. 74 Turning OFF the Machine ............................75 Restarting the Machine ......................76 Reducing Power Consumption (Sleep Mode) ............................78 Using the Operation Panel ......................
  • Page 4 ................136 Using a Dedicated Application to Print (Canon PRINT Business) ......................... 137 Using AirPrint Application to Print Data ..........................140 Printing from an Android Device .................. 141 Printing from Chromebook or Other Device with Chrome OS Security ................................143 ..................
  • Page 5 ..........................208 [Wireless LAN Settings] ............................210 [TCP/IP Settings] ............................216 [External Interface] ..............................217 [Accessibility] ........................... 219 [Adjustment/Maintenance] ............................220 [Adjust Image Quality] ............................ 221 [Special Processing] ..............................225 [Maintenance] ..............................226 [Function Settings] ............................... 227 [Common] ..........................228 [Paper Feed Settings] ............................
  • Page 6 ..........................287 Printouts Have Ghost Images ............................289 Printouts Are Faded ........................291 The Edge of the Page Is Not Printed ........................292 The Background Is Generally Dark ............................293 White Spots Appear .................... 295 Smudge Marks Appear on the Back Side of Printouts ............................
  • Page 7 .................................. 358 Notice ........................... 359 Trademarks and Copyrights ............................. 361 Third-party Software...
  • Page 8 About the Machine About the Machine About the Machine ............................2 ............................. 3 Supported Functions ..........................4 System Manager ID and PIN ......................5 Measures to Prevent Unauthorized Access ........................7 Names of Parts and Their Functions ................................. 8 Front Side ................................
  • Page 9: About The Machine

    About the Machine About the Machine 95LW-000 Before using the machine, check the basic information of the machine such as the supported functions, names of each part, and specifications of the functions. Also consider the management system of the machine and measures against security risks.
  • Page 10: Supported Functions

    Default System Manager ID Not specified Not specified Default System Manager PIN Not specified Not specified ● For details about the types of available drivers, see the Canon website for your country or region, or see the supplied User Software CD-ROM/DVD-ROM. https://global.canon/en/support/...
  • Page 11: System Manager Id And Pin

    About the Machine System Manager ID and PIN 95LW-002 The machine has a System Manager Mode for viewing and changing important settings. When System Manager ID and System Manager PIN are set, only those users who know this information are able to log into System Manager Mode.
  • Page 12: Measures To Prevent Unauthorized Access

    About the Machine Measures to Prevent Unauthorized Access 95LW-003 Be sure to read this section before using the machine in a network environment. Printers and multifunction machines can provide various useful functions when connected to a network. However, because this also creates risks of unauthorized access and eavesdropping over the network, measures against security risks are essential.
  • Page 13 About the Machine You can require the user to enter the Remote UI Access PIN when using Remote UI. Setting the PIN to Use for Remote UI(P. 168) System Manager ID You can require the user to enter the System Manager ID and System Manager PIN, when changing any important settings.
  • Page 14: Names Of Parts And Their Functions

    About the Machine Names of Parts and Their Functions 95LW-004 Front Side Check these parts on the front when operating the machine. Front Side(P. 8) ● Use the operation panel to operate the machine and configure the settings. Operation Panel(P. 10) ●...
  • Page 15: Front Side

    About the Machine Front Side 95LW-005 Toner cover Open the toner cover when replacing the toner cartridge. Replacing the Toner Cartridge(P. 257) Operation panel Use the display and keys to operate the machine and confirm the operations and status. Operation Panel(P.
  • Page 16: Rear Side

    About the Machine Rear Side 95LW-006 Ventilation slots Air inside the machine is released through the ventilation slots to cool down the inside of the machine. Do not place objects next to the ventilation slots, as this can prevent ventilation. Rear cover Open the rear cover when a paper jam occurs inside the machine.
  • Page 17: Operation Panel

    About the Machine Operation Panel 95LW-007 Use the operation panel to operate the machine and configure the settings. Data indicator ( Blinks when an operation is being performed, such as during printing, and lights up when data is waiting to be processed.
  • Page 18 About the Machine Down key ( Selects the item below and decreases the value on a slider. Right key ( Moves to the next screen. Press when entering text to move the cursor to the right. Up key ( Selects the item above and increases the value on a slider.
  • Page 19: Paper Drawer

    About the Machine Paper Drawer 95LW-008 Load paper that you usually use into the paper drawer. Loading Paper in the Paper Drawer(P. 88) Paper guides Align the paper guides against the edges of the paper to properly place the paper. Paper cover Open the paper cover when loading paper into the paper drawer.
  • Page 20: Usable Paper

    About the Machine Usable Paper 95LW-009 The sizes and types of paper that can be used on the machine are shown below. Usable Paper Sizes(P. 13) Usable Paper Types(P. 14) Unusable Paper(P. 15) ● Precautions must be taken when handling and storing paper. Precautions When Handling Paper(P.
  • Page 21 About the Machine Paper Size Paper Drawer Automatic 2-sided Printing Foolscap/Folio Foolscap (Australia) Legal (India) 3x5inch Envelope No.10 (COM10) Envelope Monarch Envelope C5 Envelope DL Custom Paper Size Automatically prints on both sides without having to reload the paper. Enables printing of reports and lists. Enables loading of paper in the portrait or landscape orientation.
  • Page 22 About the Machine Paper Type Paper Weight Paper Drawer Automatic 2-sided Printing *1*2 61 g/m² to 70 g/m² Recycled 1 *1*2 71 g/m² to 89 g/m² Recycled 2 Labels *1*2 61 g/m² to 70 g/m² Color Letterhead 1 61 g/m² to 70 g/m² Letterhead 2 71 g/m²...
  • Page 23: Precautions When Handling Paper

    About the Machine Precautions When Handling Paper 95LW-00A To prevent paper jams and other errors and ensure beautiful printing, you must take precautions when handling and storing paper. To maintain the quality of printed paper, pay attention when storing and gluing paper. ◼...
  • Page 24: Specifications

    Specifications 95LW-00C Specifications are subject to change for product improvement, and the contents may be updated depending on products released in the future. For details about product information, see the Canon website. https://global.canon/ Specifications of Main Unit Basic Specifications(P. 18) Specifications of Functions Print Specifications(P.
  • Page 25: Basic Specifications

    About the Machine Basic Specifications 95LW-00E Type Desktop Color Supported Black and White Print Resolution 600 dpi x 400 dpi 600 dpi x 600 dpi (at 2/3 speed) Number of Tones Paper Size Maximum: 216.0 mm x 356.0 mm Minimum (paper drawer): 76.0 mm x 127.0 mm Paper Type and Weight Usable Paper(P.
  • Page 26 About the Machine (W x D x H) Weight Approx. 5.6 kg (Not including toner cartridges) Maximum Occupancy Space 356 mm x 598 mm x 458 mm * Provide a space of at least 100 mm around the machine. Memory Capacity RAM: 256 MB Usage Environment Temperature: 10 °C to 30 °C...
  • Page 27: Print Specifications

    About the Machine Print Specifications 95LW-00F UFR II Printer Function(P. 20) UFR II Printer Function Type Internal Print Size Usable Paper(P. 13) Continuous Print Speed Same as "Continuous Print Speed" for main unit Basic Specifications(P. 18) Resolution Data Processing 600 dpi x 600 dpi Page Description Language (PDL) UFR II Protocol Supported TCP/IP: LPD, Port9100, IPP, IPPS, WSD...
  • Page 28: Network Specifications

    About the Machine Network Specifications 95LW-00H ◼ Common Protocol Supported TCP/IP Frame type: Ethernet II Print applications: LPD, Raw, IPP, IPPS, WSD, Mopria, AirPrint, Windows10 Mobile Print, Windows11 Mobile Print ◼ Wired LAN Interface 10BASE-T, 100BASE-TX (RJ-45) ◼ Wireless LAN Standard IEEE 802.11b, IEEE 802.11g, IEEE 802.11n Transmission Method...
  • Page 29: Security And Management Function Specifications

    About the Machine Security and Management Function Specifications 95LW-00J Firewall(P. 22) Keys and Certificates(P. 22) Definition of "Weak Encryption"(P. 23) TLS(P. 23) Firewall ● Up to 16 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6. ●...
  • Page 30 About the Machine Certificate signature algorithm RSA: SHA-256, SHA-384 , SHA-512 ECDSA: SHA-256, SHA-384, SHA-512 Requirements for the certificate contained in a key are pursuant to CA certificates. SHA384-RSA and SHA512-RSA are available only when the RSA key length is 1024 bits or more. ●...
  • Page 31 About the Machine Algorithm TLS Version TLS 1.3 TLS 1.2 TLS 1.1 TLS 1.0 AES-CBC (128bit) AES-GCM (256bit) AES-GCM (128bit) 3DES-CBC CHACHA20-POLY1305 Key Exchange Algorithm ECDHE X25519 Signature Algorithm ECDSA HMAC Algorithm SHA1 SHA256 SHA384...
  • Page 32: Supported Environment

    About the Machine Supported Environment 95LW-00K Operating Environment(P. 25) Operating Environment AirPrint Operating Environment Using AirPrint Application to Print Data(P. 137) Windows Remote UI Operating Environment Internet Explorer 11 Microsoft Edge Google Chrome macOS Safari 11 Google Chrome Android Google Chrome UC Browser Safari 11 UC Browser...
  • Page 33: Recommended Functions

    About the Machine Recommended Functions 95LW-00L This section introduces recommended functions that can be useful for your purpose and help you solve problems, such as to save paper and power, and improve operations. Cost Savings(P. 27) Making Operations More Efficient(P. 28)
  • Page 34: Cost Savings

    About the Machine Cost Savings 95LW-00R This machine can help you save costs on paper and power. Saving Paper Saving Paper When Printing You can print on both sides of the paper, and print multiple pages on one sheet of paper. Printing from a Computer(P.
  • Page 35: Making Operations More Efficient

    About the Machine Making Operations More Efficient 95LW-00S You can print data even in an environment where a computer cannot be used. Printing Data Without Using a Computer You can print data from a mobile device connected to the machine while using an application.
  • Page 36 Setting Up Setting Up Setting Up ................................30 ....................31 Configuring the Default Settings (Setup Guide) ............................34 Setting Up the Network ........................36 Selecting Wired or Wireless LAN ..........................37 Connecting to a Wired LAN ......................... 38 Connecting to a Wireless LAN ........
  • Page 37: Setting Up

    Setting Up Setting Up 95LW-00U After installing the machine, configure the required settings to enable use of the functions by performing the following steps. Steps 1 and 2 are the machine settings. Step 3 is the setting for using the machine from a computer. Configure this setting for each computer using the machine.
  • Page 38: Configuring The Default Settings (Setup Guide)

    Setting Up Configuring the Default Settings (Setup Guide) 95LW-00W When you turn ON the machine for the first time, the screen (Setup Guide) for setting the items required for using the machine is displayed. Configure the settings using the procedure below by following the instructions on the screen. Step 1: Setting the Display Language and Country or Region(P.
  • Page 39 Setting Up On the [Current Time Set.] screen, enter the date and time, and press ➠ The time and date are set, and the Remote UI confirmation screen is displayed. Step 3: Setting Remote UI With Remote UI, you can use a Web browser on a computer to check the operation status of the machine, change the settings, and perform other operations.
  • Page 40 Setting Up and then establish a connection according to the connection type. For the standards and procedure, see the following: Connecting to a Wireless LAN(P. 38)
  • Page 41: Setting Up The Network

    Setting Up Setting Up the Network 95LW-00X To operate the machine from a computer or to connect to a server, you must connect the machine to a network. Use the procedure below to connect the machine to a network and configure the settings of the machine according to the network environment.
  • Page 42 Setting Up Configuring Your Machine for Your Network Environment(P. 54) * You cannot use the operation panel to configure some of the settings. It is recommended that you configure the settings using Remote UI in Step 3 ◼ Checks after Configuring the Network Settings Check that the machine is properly connected to the network.
  • Page 43: Selecting Wired Or Wireless Lan

    Connecting to a Wireless LAN(P. 38) When Switching between Wired and Wireless LAN ● Any installed drivers must be uninstalled and then reinstalled. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...
  • Page 44: Connecting To A Wired Lan

    Setting Up Connecting to a Wired LAN 95LW-010 Connect a computer to the machine via a router. Use an Ethernet cable to connect the machine to the router. Connect an Ethernet cable to the machine and router. Insert the connector all the way into the port until it clicks in place. Wait a few minutes.
  • Page 45: Connecting To A Wireless Lan

    Setting Up Connecting to a Wireless LAN 95LW-011 Connect a computer to the machine via a wireless LAN router (access point). Depending on your wireless LAN router, the connection type and security standards may vary. Check for a connection type and security standard that are supported by both the wireless LAN router and the machine, and then establish a connection according to the connection type.
  • Page 46 Setting Up Access Point Setup Method Search for the wireless LAN router from the machine, and enter the network key manually to connect. Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method)(P. 45) When you connect with the access point setup method, the following authentication and encryption methods are set: ●...
  • Page 47 Setting Up ● Shared Key Encryption for WPA/WPA2 ● TKIP ● AES-CCMP ● IEEE 802.1X Authentication...
  • Page 48: Connecting To A Wireless Lan By Using The Router Button (Push Button Mode)

    Setting Up Connecting to a Wireless LAN by Using the Router Button (Push Button Mode) 95LW-012 If your wireless LAN router supports WPS push button mode, you can easily set up a connection simply by using the operation panel of the machine and the button on the wireless LAN router. Administrator privileges are required to connect to a wireless LAN.
  • Page 49 Setting Up If an Error Message Appears during Operation and a Connection Cannot Be Established ● Press , and repeat the procedure starting from Step 3.
  • Page 50: Connecting To A Wireless Lan By Entering A Pin Code (Wps Pin Code Mode)

    Setting Up Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode) 95LW-013 When the wireless LAN router supports WPS PIN code mode, you can establish a connection by registering a PIN code generated on the machine to the wireless LAN router. Use a computer to register the PIN code. Administrator privileges are required to connect to a wireless LAN.
  • Page 51 Setting Up Wait a few minutes. ➠ Wait a few minutes. By default, an IP address is set automatically. To use a specific IP address, set this manually. Setting IPv4 Addresses(P. 50) Setting IPv6 Addresses(P. 52) If an Error Message Appears during Operation and a Connection Cannot Be Established ●...
  • Page 52: Connecting To A Wireless Lan By Searching For A Router (Access Point Setup Method)

    Setting Up Connecting to a Wireless LAN by Searching for a Router (Access Point Setup Method) 95LW-014 Search for a wireless LAN router (access point) to which to connect, and enter the network key. When you connect with the access point setup method, the following authentication and encryption methods are set: ●...
  • Page 53 Setting Up Enter the network key, and press [<Apply>] Press [Yes] When [Connected.] is displayed on the operation panel, press ➠ When the machine is connected to the wireless LAN, [ ] appears on the [Home] screen. Wait a few minutes. ➠...
  • Page 54: Connecting To A Wireless Lan By Setting The Details (Manual Setup Method)

    Setting Up Connecting to a Wireless LAN by Setting the Details (Manual Setup Method) 95LW-015 You can connect to a wireless LAN router by manually entering all information of the router such as the SSID, network key, and security settings. Administrator privileges are required to connect to a wireless LAN.
  • Page 55 Setting Up Select the authentication method. [Open System] Uses open authentication. * When you select this authentication method, an authentication error occurs when connected to a wireless LAN router that uses a shared key. The machine setting changes to [Shared Key] at this time, and an attempt to reconnect to the router is made.
  • Page 56 Setting Up Wait a few minutes. ➠ By default, an IP address is set automatically. To use a specific IP address, set this manually. Setting IPv4 Addresses(P. 50) Setting IPv6 Addresses(P. 52) If an Error Message Appears during Operation and a Connection Cannot Be Established ●...
  • Page 57: Setting Ipv4 Addresses

    Setting Up Setting IPv4 Addresses 95LW-016 The machine's IPv4 address can either be assigned automatically using DHCP or entered manually. By default, the IPv4 address is set automatically when connected to a wired or wireless LAN, but you can set it or change it manually according to your usage environment and purpose.
  • Page 58 In macOS, you must re-register the machine on the Mac. For details about registering the machine, see the manual of the driver at the online manual site. https://oip.manual.canon/ * If you are using DHCP to automatically obtain the IP address of the machine, the IP address may be changed...
  • Page 59: Setting Ipv6 Addresses

    Setting Up Setting IPv6 Addresses 95LW-017 In an IPv6 environment, you can set the following IPv6 addresses and use them at the same time. ● Link-Local Address An address that can only be used within the same link. It cannot be used to communicate with devices beyond a router.
  • Page 60 Setting Up When Using a Stateful Address Select the [Use DHCPv6] checkbox. Click [OK]. Restart the machine. Restarting the Machine(P. 75) ➠ The settings are applied. Perform a connection test to check whether the IPv6 address is correctly configured. Checking the Network Status and Settings(P.
  • Page 61: Configuring Your Machine For Your Network Environment

    Setting Up Configuring Your Machine for Your Network Environment 95LW-018 The size and configuration of a network vary depending on the purpose and usage. The machine is equipped with a variety of technologies to support many environments. Configure the settings of the machine according to your network environment, as needed. Manually Configuring the Ethernet Settings(P.
  • Page 62: Manually Configuring The Ethernet Settings

    Setting Up Manually Configuring the Ethernet Settings 95LW-019 By default, when the machine connects to a wired LAN, the Ethernet communication mode and Ethernet type are detected automatically, and these can be used without changes. Depending on the usage environment, you may have to change the Ethernet settings to suit the settings of peripheral devices.
  • Page 63: Configuring Dns

    Setting Up Configuring DNS 95LW-01A When using the machine in an environment with Domain Name System (DNS), configure the DNS server information and DHCP option settings. In an environment without DNS, you can configure multicast DNS (mDNS) to use the DNS function. mDNS is used by Bonjour and other software.
  • Page 64 Setting Up ● For details about the setting information, contact your provider or network administrator. You can also refer to the computer settings. Viewing the Network Connection Information of the Computer(P. 352) ● If you are not configuring the DNS server information, proceed to Step 6. [Primary DNS Server Address] Enter the IP address of the DNS server.
  • Page 65 Setting Up ➠ The settings are applied.
  • Page 66: Configuring Smb

    Setting Up Configuring SMB 95LW-01C The Server Message Block (SMB) communication protocol is used to enable the machine as a shared printer on the network. Depending on the network environment, you may have to set the computer name and workgroup name of the machine Setting the Computer Name and Workgroup Name Set the computer name used to identify the machine in a network and the workgroup name to identify the group that...
  • Page 67: Configuring Wins

    Setting Up Configuring WINS 95LW-01E When using the machine in a network environment that uses both NetBIOS and TCP/IP, configure Windows Internet Name Service (WINS) to convert the NetBIOS name to an IP address. To enable WINS, specify the WINS server. WINS cannot be used in an IPv6 environment. This section describes how to configure the settings using Remote UI from a computer.
  • Page 68: Configuring Snmp

    Setting Up Configuring SNMP 95LW-01F Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by accessing a Management Information Base (MIB). Configure these settings according to the purpose of use and environment of the machine. The machine supports SNMPv1 and SNMPv3.
  • Page 69 MIB Access Permission. Enter the community name using single-byte alphanumeric characters. To Configure a Dedicated Community Dedicated Community is a preset community for Canon Device Management software. To use Dedicated Community, select the [Use Dedicated Community] checkbox, and configure MIB Access Permission.
  • Page 70 Setting Up In [Printer Management Information Acquisition Settings], select whether to obtain the printer management information. To regularly obtain printer management information from the machine, such as protocols and ports, select the [Acquire Printer Management Information from Host] checkbox. Click [OK]. Restart the machine.
  • Page 71: Configuring Sntp

    Setting Up Configuring SNTP 95LW-01H To obtain time information from the time server on the network, configure Simple Network Time Protocol (SNTP). When SNTP is configured, the time server is checked at specified intervals to adjust the time and maintain the correct time on the machine.
  • Page 72 Setting Up Testing Communication with the NTP or SNTP Server ● Test communication using the following procedure: If the machine is correctly communicating with the server, [OK] appears in [NTP Server Check Result]. Log in to Remote UI in System Manager Mode click [Settings/Registration] [Network Settings] [SNTP Settings]...
  • Page 73: Checking The Network Status And Settings

    Setting Up Checking the Network Status and Settings 95LW-01J You can perform a connection test with devices in the network to check whether the machine is correctly connected to the network. The IP address of the machine and the MAC address information are needed to use Remote UI and configure the firewall settings.
  • Page 74 Setting Up Viewing the IP address set to the machine You can view the setting of IP address set to the machine such as the IPv4 address and the IPv6 address. This section describes how to view the IP address using the operation panel. You can also check this information using Remote UI from a computer.
  • Page 75 Setting Up Viewing the MAC Address and Connection Information of the Wireless LAN In addition to the MAC address and connection information of the wireless LAN when the machine is connected to the wireless LAN, you can also view the security settings. This section describes how to view this information using the operation panel.
  • Page 76: Installing Software And Drivers To The Computer

    Install the related software and drivers to the computer that will use the functions of the machine. Installation Procedure Check the operating environment via the Canon website for your country/region, and download and install the latest software and drivers. https://global.canon/en/support/ * If the machine is supplied with a CD-ROM or DVD-ROM, you can also use this to install the software and drivers.
  • Page 77 Basic Operations Basic Operations Basic Operations ............................... 71 ........................72 Turning ON and OFF the Machine ..........................73 Turning ON the Machine ..........................74 Turning OFF the Machine ..........................75 Restarting the Machine ..................... 76 Reducing Power Consumption (Sleep Mode) ..........................
  • Page 78: Basic Operations

    Basic Operations Basic Operations 95LW-01L This chapter describes the basic operations common to all functions of the machine and how to understand the screen layout. Managing and Saving Power You can turn OFF the power to conserve energy or when cleaning and restart the machine to apply the settings.
  • Page 79: Turning On And Off The Machine

    Basic Operations Turning ON and OFF the Machine 95LW-01R Use the power switch to manually turn ON and OFF the machine. You can use this feature to automatically turn the machine OFF if no operations are performed after a certain period of time.
  • Page 80: Turning On The Machine

    Basic Operations Turning ON the Machine 95LW-01S To turn ON the machine, press the power switch on the front. Make sure that the power plug is inserted into a power outlet. Press the power switch. ➠ The start screen is displayed on the operation panel.
  • Page 81: Turning Off The Machine

    Basic Operations Turning OFF the Machine 95LW-01U To turn the machine OFF, press the power switch on the front. Turning OFF the machine deletes any data waiting to be printed. Press the power switch. ➠ The operation panel turns off, and the power turns OFF. It may take a few minutes until the power turns OFF.
  • Page 82: Restarting The Machine

    Basic Operations Restarting the Machine 95LW-01W When you make changes to the settings of the machine, you may have to restart the machine to apply the changes depending on the setting. When you change the settings using either the operation panel or Remote UI, you can restart the machine using the power switch.
  • Page 83: Reducing Power Consumption (Sleep Mode)

    Basic Operations Reducing Power Consumption (Sleep Mode) 95LW-01X Sleep mode reduces power consumption by pausing certain operations inside the machine. You cannot manually put the machine into sleep mode. If no operations are performed for a certain period of time, the machine automatically enters sleep mode.
  • Page 84 Basic Operations - When the machine is performing an adjustment, cleaning, or other operation - When the machine is communicating with a computer or similar device The machine may enter sleep mode depending on the message. ● If the machine is not allowed to enter sleep mode, it may perform auto calibration to maintain the image quality.
  • Page 85: Using The Operation Panel

    Basic Operations Using the Operation Panel 95LW-01Y Use the operation panel to change the machine’s settings and to connect to a mobile device. Main Instructions Check how to use the buttons and items displayed on the operation panel, how to enter text, and how to display the various screens.
  • Page 86: Screens Displayed On The Operation Panel

    Basic Operations Screens Displayed on the Operation Panel 95LW-020 The following are the main screens of the operation panel. [Home] Screen This screen appears immediately after the power is turned ON and the startup screen closes, and immediately after login. [Home] Screen(P.
  • Page 87 Basic Operations ● When a Message Appears on the Screen If the message is too long to display at once, it may be separated into smaller segments and displayed alternately. Changing the Screen Display ● You can change the operation panel display such as by changing the display language and units, and show or hide messages.
  • Page 88 Basic Operations [Home] Screen 95LW-021 This screen appears immediately after the power is turned ON and the startup screen closes. The status of the machine is displayed at the top and bottom of the screen for quick viewing and operations, as needed.
  • Page 89 Basic Operations [Status Monitor] Screen 95LW-022 This screen is displayed when you press [Status Monitor] in the [Home] screen and other locations. Use this screen to check the information of the machine, usage and logs, network settings, and error information. [IPv4] Displays the IPv4 address of the machine by default.
  • Page 90 Basic Operations [IEEE 802.1X Error Information] Displays the details of errors that occur with IEEE 802.1X authentication.
  • Page 91: How To Operate The Operation Panel

    Basic Operations How to Operate the Operation Panel 95LW-023 Use the keys on the operation panel to set the various functions and check the settings. Scrolling the Screen(P. 84) Moving to the Next or Previous Screen(P. 84) Confirming a Selected Item(P. 84) Using the Slider to Set Values(P.
  • Page 92: Entering Characters

    Basic Operations Entering Characters 95LW-024 Use the on-screen keys to select the letters and numbers you want to enter and then press to enter the characters. You can enter letters, numbers, and symbols. Changing the Character Type Press [Switch Entry Mode] , select the character type and then press Moving the Cursor Select [...
  • Page 93: Logging In To The Machine

    Basic Operations Logging In to the Machine 95LW-025 When the System Manager ID is set, the login screen is displayed for operations that require administrator privileges. When the login screen is displayed on the operation panel, enter the the System Manager ID and PIN to perform authentication.
  • Page 94: Loading Paper

    Basic Operations Loading Paper 95LW-026 To ensure print quality, confirm the usable paper and how to handle and store paper, and prepare the appropriate paper for use with the machine. Usable Paper(P. 13) / Precautions When Handling Paper(P. 16) Load the prepared paper in the machine, and then configure the paper size and type settings. Loading Paper in the Machine Load the paper in the paper drawer.
  • Page 95: Loading Paper In The Paper Drawer

    Basic Operations Loading Paper in the Paper Drawer 95LW-027 You can load paper correctly by aligning the paper guides on the paper drawer with the paper. When using envelopes or paper with logos, be careful of the orientation of the loaded paper and which side is face up. Preparations and Orientation for Loading Envelopes(P.
  • Page 96 Basic Operations ● Make sure the loaded paper does not exceed the load limit line ( ). If it exceeds the load limit line, there may be misfeeds or a paper jam. When Printing on the Back Side of Printed Paper (Manual 2-sided Printing) Flatten the edge of the paper to remove any curls, and load the paper with the back (unprinted) side face up.
  • Page 97: Preparations And Orientation For Loading Envelopes

    Basic Operations Preparations and Orientation for Loading Envelopes 95LW-028 As envelopes have a different shape and thickness from regular paper, preparations must be made before loading envelopes. Envelopes can be printed only on the front side (non-glued side). When loading envelopes, pay attention to the orientation and which side is face up.
  • Page 98 Basic Operations ➠ The envelopes are ready to be loaded. Orientation of Envelopes Load the envelopes No. 10 (COM10), Monarch, ISO-C5, or DL in portrait orientation with the front side (non-glued side) face up and the long side of the envelope parallel with the long side of the paper drawer. Load the envelope with the flap closed and on the left side.
  • Page 99: Orientation For Loading Paper With A Logo

    Basic Operations Orientation for Loading Paper with a Logo 95LW-029 When loading paper with a logo, pay attention to the orientation and which side is face up. By default, the orientation the paper is to be loaded and the side to print on vary depending on whether you want to print on one or both sides.
  • Page 100 Basic Operations Paper with logo in landscape orientation...
  • Page 101: Specifying The Paper Size And Type

    Basic Operations Specifying the Paper Size and Type 95LW-02A To ensure quality printing and prevent paper jams, the paper size and type must be set correctly according to the loaded paper. You can register frequently used paper settings and hide unneeded paper settings to simplify the paper settings. Settings Required after Loading the Paper Set the paper size and type according to the loaded paper.
  • Page 102: Setting The Paper Size And Type For The Paper Drawer

    Basic Operations Setting the Paper Size and Type for the Paper Drawer 95LW-02C By default, the paper size and type of the paper drawer are set to A4 and Plain 2. When paper of a different size or type is loaded, change the paper settings. This section describes how to configure the settings using the operation panel.
  • Page 103 Basic Operations Enter the value in [Y] in the same way as [X]. Select [<Apply>], and press If a Set Paper Size Is Not Displayed Press [<Other Sizes>], press , and select the paper size from the displayed list. Select the type of the paper loaded in the paper drawer, and press If you frequently need to change the paper to be loaded, set to [Free];...
  • Page 104: Registering Non-Standard Size Paper (Custom Paper)

    Basic Operations Registering Non-standard Size Paper (Custom Paper) 95LW-02E Custom paper is non-standard size paper whose side lengths can be freely defined within the range supported by the machine. You can register sizes when frequently using specific non-standard size paper. You can call up the paper on the size input screen, saving you the trouble of entering the size.
  • Page 105 Basic Operations ➠ The custom paper is registered.
  • Page 106: Hiding Unused Paper Sizes

    Basic Operations Hiding Unused Paper Sizes 95LW-02F The paper settings screen displays the registered frequently used paper sizes. If unused paper sizes are displayed, you can hide these to make it easier to select a paper size. To select a hidden paper size, press [Other Sizes] on the paper settings screen. Use the operation panel to configure the settings.
  • Page 107 Printing Printing Printing ................................101 ............................102 Printing Preparations ......................103 Preparing to Print from a Computer ....................104 Configuring a Printer Port (Windows) ..........................107 Setting Up a Print Server ......................110 Preparations for Using Universal Print ....................111 Registering the Machine to Cloud Service .....................
  • Page 108: Printing

    Printing Printing 95LW-02H You can print documents and photos from a computer. Printing from a Computer You can print documents and photos via a printer driver installed on a computer connected to the machine. Preparing to Print from a Computer(P. 103) Printing from a Computer(P.
  • Page 109: Printing Preparations

    Printing Printing Preparations 95LW-02J To print from the machine, you must make printing preparations according to your printing method and usage environment. Preparing to Print from a Computer(P. 103) Setting Up a Print Server(P. 107) Preparations for Using Universal Print(P. 110)
  • Page 110: Preparing To Print From A Computer

    In macOS, you must re-register the machine on the Mac. For details about registering the machine, see the manual of the driver at the online manual site. https://oip.manual.canon/ * If you are using DHCP to automatically obtain the IP address of the machine, the IP address may be changed...
  • Page 111: Configuring A Printer Port (Windows)

    Printing Configuring a Printer Port (Windows) 95LW-02L If the IP address of the machine changed or a printer has been added in Windows, you may not be able to print from a computer. In this case, use the printer driver to add a new port. In addition, you cannot print from a computer when the port number of the printer driver differs from that of the machine setting.
  • Page 112 The port name is entered automatically, so change it, as needed. When [Additional port information required] Appears Take action following the instructions on the screen. To set [Device Type], select [Canon Network Printing Device with P9100] in [Standard]. Click [Finish].
  • Page 113 Printing Set the port type and number. In [Protocol Type], select [Raw] or [LPR]. ● When [Raw] is selected, change the port number. ● When [LPR] is selected, enter "Ip" for [Queue Name]. Click [OK] [Close]. ➠ The settings are applied.
  • Page 114: Setting Up A Print Server

    Printing Setting Up a Print Server 95LW-02R By setting up a print server on the network, you can speed up print operations on a computer, thereby reducing the load on the computer. In Windows, you can install the printer driver via the print server to save you the trouble of downloading the printer driver to each computer on the network or using a CD/DVD-ROM.
  • Page 115 Printing On the [Sharing] tab, select the [Share this printer] checkbox, and enter a shared name. Install an additional driver, as needed. If the client computer has an operating system (32-bit or 64-bit) that differs from that of the print server, install an additional driver.
  • Page 116 Printing ◼ When Using macOS Click [ [System Preferences] [Sharing]. ➠ The [Sharing] screen is displayed. Select the [Printer Sharing] checkbox. In [Printers], select the checkbox of the machine. Restrict the users that can use the print server, as needed. By default, all users can use the print server.
  • Page 117: Preparations For Using Universal Print

    Printing Preparations for Using Universal Print 95LW-02S Configure the machine to be able to use Microsoft's cloud service, Universal Print, and register the machine to each computer that will be used to print. You must be a registered user of Microsoft 365 and use Azure Active Directory. Registering the Machine to Cloud Service(P.
  • Page 118: Registering The Machine To Cloud Service

    Printing Registering the Machine to Cloud Service 95LW-02U Register the machine to the cloud-based authentication and management service, Azure Active Directory, and set the members or groups that will use the machine. Step 1: Registering the Machine to Azure Active Directory(P. 111) Step 2: Specifying the Members and Groups to Use the Machine(P.
  • Page 119 Printing Wait several seconds, and then click [ Click the link displayed in [URL for Registration]. Register the machine according to the instructions on the screen. Click [Universal Print Settings] at the top of the Remote UI screen. ➠ The [Universal Print Settings] screen is displayed. Wait a few minutes, and then click [ ➠...
  • Page 120 Printing Step 2: Specifying the Members and Groups to Use the Machine Display the Universal Print management screen of Azure Active Directory in a Web browser on a computer. Select the machine, and click [Share Printer]. To change the name of the machine displayed on the computer, change [Printer Share Name]. Click [Members] [Add].
  • Page 121: Registering The Machine To The Computer

    Printing Registering the Machine to the Computer 95LW-02W Register the machine, which is registered to Azure Active Directory, to the computer to be used for Universal Print. Required Preparations ● Register the machine to Azure Active Directory. Registering the Machine to Cloud Service(P. 111) Click [ ] (Start) ] (Settings)
  • Page 122: Printing From A Computer

    Printing Printing from a Computer 95LW-02X You can print documents from a computer using a printer driver. By changing the settings on the printer driver, you can print according to the document and purpose, such as by using 2-sided printing or adjusting the quality. This section describes the general procedure for this operation.
  • Page 123 Printing When Printing on Paper of a Size Different from [Page Size] In [Output Size], select the paper size to print on. The document is enlarged or reduced to match the paper size in [Output Size]. Configure the other print settings, as needed. Configure 2-sided printing and adjust the image quality and other settings to suit your document and purpose.
  • Page 124 Printing Select the [Scale to fit paper size] checkbox, and in [Destination Paper Size], select the paper size to print The document is enlarged or reduced to match the paper size in [Destination Paper Size]. Configure the other print settings, as needed. Configure 2-sided printing and adjust the image quality and other settings to suit your document and purpose.
  • Page 125: Registering Non-Standard Size Paper To The Computer (Custom Size)

    Printing Registering Non-standard Size Paper to the Computer (Custom Size) 95LW-02Y Custom size paper is non-standard size paper whose side lengths can be freely defined. If the document or paper to print is a non-standard size, you must register the size to the printer driver in advance. When Using Windows(P.
  • Page 126 Printing From the menu in the application used to open the document, click [Print]. ➠ The printing dialog box appears. In [Printer], select the printer driver of the machine. In [Paper Size] of the print options, select [Manage Custom Sizes]. If print options are not displayed, click [Show Details] in the printing dialog box.
  • Page 127: Printing With Universal Print

    Printing Printing with Universal Print 95LW-030 Universal Print is a service for printing documents via the Microsoft cloud. The Universal Print driver is standard with Windows 10, so there is no need to install a printer driver for each computer. If your device is connected to the Internet, you can print documents when you are away from the machine.
  • Page 128: Canceling Printing

    Printing Canceling Printing 95LW-031 You can cancel printing from a computer. To cancel printing after the print data has been sent to the machine, use the operation panel or Remote UI. Canceling Printing from a Computer(P. 121) Canceling Printing with the Operation Panel(P. 122) Canceling Printing with Remote UI(P.
  • Page 129 Printing Canceling Printing with the Operation Panel You can cancel printing using the procedure below. On the operation panel, press [Status Monitor] in the [Home] screen [Home] Screen(P. 81) ➠ The [Status Monitor] screen is displayed. Press [Print Job] [Job Status] Select the job to be canceled in [Print Job Status], press Press [<Cancel>] [Yes]...
  • Page 130: Viewing The Print Job Status And Log

    Printing Viewing the Print Job Status and Log 95LW-032 Processes handled by the machine, including printing, are managed as jobs. By checking the status and log of jobs, you can determine whether a print job was performed correctly and the cause of errors that occurred. * If the log is set to not be displayed, you can only check the print job status.
  • Page 131 Connecting a Mobile Device via Wireless LAN Router (LAN Connection) ............. 134 Connecting a Mobile Device Directly to the Machine (Direct Connection) ..............136 Using a Dedicated Application to Print (Canon PRINT Business) ......................137 Using AirPrint Application to Print Data ........................140 Printing from an Android Device ................
  • Page 132: Linking With Mobile Devices

    Mac Canon PRINT Business (iPhone, iPad only) Dedicated Canon application. Using a Dedicated Application to Print (Canon PRINT Business)(P. 136) AirPrint This function is standard in Apple operating systems. You can print from applications that support AirPrint instead of having to install a dedicated application or driver.
  • Page 133: Preparations For Linking With Mobile Devices

    Linking with Mobile Devices Preparations for Linking with Mobile Devices 95LW-034 To directly connect a mobile device to the machine or to use AirPrint, you must first configure the settings on the machine. Preparations for Direct Connection(P. 127) Preparations for Using AirPrint(P. 129)
  • Page 134: Preparations For Direct Connection

    Linking with Mobile Devices Preparations for Direct Connection 95LW-035 Enable the Direct Connection function on the machine. If the machine is not connected to a network, you need to check the Network Connection Type settings. Enabling the Direct Connection Function(P. 127) Checking the Network Connection Type of the Machine(P.
  • Page 135 Linking with Mobile Devices To allow mobile devices to always connect to the machine, in [Access Point Mode Settings], specify the SSID and network key, and select the [Always Keep Enabled If SSID/Network Key Is Specified] checkbox in [Keep Connection Enabled]. Click [OK].
  • Page 136: Preparations For Using Airprint

    Linking with Mobile Devices Preparations for Using AirPrint 95LW-036 Set the basic information that is required to use AirPrint. Configure the settings related to the functions and security that will be used, according to your usage and environment. Setting the Basic Information of AirPrint(P. 129) Setting the Functions and Security to Be Used with AirPrint(P.
  • Page 137 Linking with Mobile Devices - HTTP [Use HTTP](P. 215) - IPP printing [IPP Print Settings](P. 214) - mDNS (IPv4) [mDNS Settings](P. 211) - mDNS (IPv6) [mDNS Settings](P. 211) Setting the Functions and Security to Be Used with AirPrint AirPrint uses the IPP protocol. You can configure the settings to encrypt communication with TLS and configure IPP authentication when using the protocol.
  • Page 138 Linking with Mobile Devices Log out from Remote UI.
  • Page 139: Connecting A Mobile Device To The Machine

    Linking with Mobile Devices Connecting a Mobile Device to the Machine 95LW-037 To use the machine from a mobile device, you must connect it to the machine using either of the following methods: Connecting via Wireless LAN Router (LAN Connection) Connect a mobile device to the machine via a wireless LAN router in the same way as you connect a computer to the machine.
  • Page 140: Connecting A Mobile Device Via Wireless Lan Router (Lan Connection)

    Linking with Mobile Devices Connecting a Mobile Device via Wireless LAN Router (LAN Connection) 95LW-038 Connect a mobile device to the machine via a wireless LAN router in the same way as you connect a computer to the machine. By configuring a mobile device to connect automatically to the wireless LAN router, you do not need to manually connect it next time.
  • Page 141: Connecting A Mobile Device Directly To The Machine (Direct Connection)

    Linking with Mobile Devices Connecting a Mobile Device Directly to the Machine (Direct Connection) 95LW-039 Connect a mobile device directly to the machine via Wi-Fi. You can directly connect it to the machine without using wireless LAN router. You must manually connect the mobile device each time you use the machine. To connect a mobile device directly, use the operation panel to put the machine into the waiting state, and then search for the machine from the mobile device.
  • Page 142 Linking with Mobile Devices When you have completed your operations on the mobile device, press [<Disconnect>] ➠ The direct connection is terminated. If multiple mobile devices are connected, all devices are disconnected. ● You may not be able to connect to the Internet with Direct Connection depending on the mobile device. ●...
  • Page 143: Using A Dedicated Application To Print (Canon Print Business)

    Linking with Mobile Devices Using a Dedicated Application to Print (Canon PRINT Business) 95LW-03A You can use the dedicated Canon application Canon PRINT Business to print. Compatible Operating Systems and Download Site See the Canon website. https://global.canon/gomp/ Usage ● Connect a mobile device to the machine.
  • Page 144: Using Airprint Application To Print Data

    Linking with Mobile Devices Using AirPrint Application to Print Data 95LW-03C AirPrint is a print function standard in Apple operating systems. You can print from applications that support AirPrint instead of having to install a dedicated application or driver. In addition, you can use AirPrint to print from a Mac. When Using an iPhone, iPad, or iPod touch(P.
  • Page 145 Linking with Mobile Devices Configure the print settings. The available settings and usable paper sizes vary depending on the application you are using. Tap [Print]. ➠ Printing starts. Use [Status Monitor] on the operation panel to view the print job status and log. Viewing the Print Job Status and Log(P.
  • Page 146 Linking with Mobile Devices Use [Status Monitor] on the operation panel to view the print job status and log. Viewing the Print Job Status and Log(P. 123)
  • Page 147: Printing From An Android Device

    When the mobile device is connected to the machine via LAN, the IP address information of the machine is required to register the machine to Canon Print Service. You can view the IP address with [Menu] on the control panel...
  • Page 148: Printing From Chromebook Or Other Device With Chrome Os

    Linking with Mobile Devices Printing from Chromebook or Other Device with Chrome OS 95LW-03F You can use a Chromebook or other device equipped with Chrome OS to print without having to install a dedicated application or printer driver. Printing from a Chrome OS Device ●...
  • Page 149 Security Security Security ................................143 ................144 Setting the Department ID and PIN for the Administrator ............................ 146 Protecting the Network ............................147 Setting the Firewall .......................... 150 Changing the Port Number ............................... 151 Using a Proxy ..............................153 Using TLS ............................
  • Page 150: Security

    Security Security 95LW-03H This machine is an information device that uses communication functions and handles various data. Therefore, it is important to provide measures to prevent unauthorized access when using the machine in a network environment and measures against security risks such as leaking information. This machine is equipped with various functions and settings to reduce these threats and vulnerabilities.
  • Page 151: Setting The Department Id And Pin For The Administrator

    Security Setting the Department ID and PIN for the Administrator 95LW-03J Set the System Manager ID and System Manager PIN to create an administrator account. By creating an administrator account, only those users who know these credentials can log in to System Manager Mode to view and change important settings.
  • Page 152 Security - The set information is displayed in [Status Monitor/Cancel] [Device Information] of Remote UI. Checking Usage and Logs with Remote UI(P. 183) - The set e-mail address becomes the destination that is selected by clicking [Mail to System Manager] on the Portal page of Remote UI.
  • Page 153: Protecting The Network

    Security Protecting the Network 95LW-03K Connecting the machine to a network allows you link it to computers and mobile devices for more convenient operations. However, this also creates risks of unauthorized access and eavesdropping over the network. By configuring the security settings according to your network environment, you can reduce these risks to ensure safer use of the machine.
  • Page 154: Setting The Firewall

    Security Setting the Firewall 95LW-03L Set up the packet-filtering firewall to prevent unauthorized access. First, as a prerequisite, set whether to allow or block communication with other devices. Next, specify the IP addresses or MAC addresses of devices you want to block or allow as exceptions. For the number of addresses that can be specified and the protocols whose communication can be restricted, see the firewall specifications.
  • Page 155 Security Select the [Use Filter] checkbox. ➠ The IP address is enabled. In [Default Policy], set the filtering prerequisites. As a filtering prerequisite, select whether to allow or block communication with other devices. Register [Exception Addresses]. ● In [Address to Register], enter an IP address, and then click [Add]. ●...
  • Page 156 Security Click [Network Settings] [Firewall Settings]. ➠ The [Firewall Settings] screen is displayed. Click [Edit] for the MAC address send or receive filter. ● To restrict sending of data from the machine to other devices, click [Edit] for the send filter. ●...
  • Page 157: Changing The Port Number

    Security Changing the Port Number 95LW-03R Typically, conventional port numbers are used for major protocols, but these port numbers may be changed to enhance security. As the port numbers must be the same on communicating devices, such as a computer or server, when the port number is changed, the setting on the machine also needs to be changed.
  • Page 158: Using A Proxy

    Security Using a Proxy 95LW-03S Using a proxy server to connect to a network not only facilitates managing communications with external networks but blocks unauthorized access and consolidates anti-virus protection for enhanced security. Configure these settings using Remote UI from a computer. You cannot use the operation panel to configure the settings.
  • Page 159 Security Log out from Remote UI.
  • Page 160: Using Tls

    Security Using TLS 95LW-03U Transport Layer Security (TLS) is a mechanism for encrypting data sent or received over the network. Encrypting communication with TLS when using Remote UI reduces the risks of data eavesdropping and tampering during communication. To use TLS encrypted communication for Remote UI, specify the key and certificate (server certificate) you want to use, and then enable TLS on Remote UI.
  • Page 161 Security Specify the maximum and minimum versions of TLS. [Algorithm Settings] Select the checkbox of the algorithm to use for TLS. Enable TLS on Remote UI. Click [License/Other] [Remote UI Settings] [Edit]. ➠ The [Edit Remote UI Settings] screen is displayed. Select the [Use TLS] checkbox, and click [OK].
  • Page 162: Using Ieee 802.1X

    Security Using IEEE 802.1X 95LW-03W In a network environment with IEEE 802.1X authentication, only client devices (supplicants) authenticated by the authentication server (RADIUS server) are allowed to connect to the network via the LAN switch (authenticator), thereby blocking unauthorized access. When connecting the machine to a network that uses IEEE 802.1X authentication, you must configure the settings on the machine such as the authentication method managed by the authentication server.
  • Page 163 Security ➠ The [Edit IEEE 802.1X Settings] screen is displayed. Select the [Use IEEE 802.1X] checkbox, and enter the login name. For the login name, enter a name to identify the user (EAP Identity) using single-byte alphanumeric characters. When verifying the certificate of an authentication server Select the [Verify Authentication Server Certificate] checkbox.
  • Page 164: Managing And Verifying A Key And Certificate

    Security Managing and Verifying a Key and Certificate 95LW-03X To encrypt communication with TLS when using Remote UI, or to use TLS as the IEEE 802.1X authentication method, a key and certificate are required In addition, depending on the communicating device, encrypted communication using a specified certificate may be requested, thereby requiring a key and certificate.
  • Page 165: Generating A Key And Certificate

    Security Generating a Key and Certificate 95LW-03Y Generate the key and certificate required for TLS-encrypted communication on the machine. A self-signed certificate is used for the self-generated key. For the algorithm of the keys and certificates that can be generated with this machine, see the specifications of the self-generated key and self-signed certificate.
  • Page 166 Security ➠ The generated key and certificate are added to [Registered Key and Certificate] on the [Key and Certificate Settings] screen. Log out from Remote UI. Viewing and Verifying Detailed Information of a Generated Certificate ● When you click the key name (or certificate icon) in [Registered Key and Certificate] on the [Key and Certificate Settings] screen, the certificate details appear.
  • Page 167: Generating A Key And Certificate Signing Request (Csr) And Obtaining And Registering A Certificate

    Security Generating a Key and Certificate Signing Request (CSR) and Obtaining and Registering a Certificate 95LW-040 As a certificate generated on the machine does not have a signature from a certificate authority, the machine may not be able to communicate depending on the communicating device. In this case, registering a signed certificate issued by a certificate authority to the key enables communication even with a self-generated key.
  • Page 168 Security Enter the items as needed using single-byte alphanumeric characters. [Common Name] Enter the name of the certificate subject as needed using single-byte alphanumeric characters. This corresponds to the Common Name (CN). Click [OK]. ➠ The [Key and Certificate Signing Request (CSR) Details] screen is displayed. Click [Store in File] to save the CSR file to a computer.
  • Page 169 Security ➠ The [Key and Certificate Signing Request (CSR) Details] screen is displayed. Click [Register Certificate]. In [Specify File], click [Browse], and specify the file of the certificate issued by the certificate authority. Click [Register]. ➠ The icon of the certificate displayed in [Registered Key and Certificate] on the [Key and Certificate Settings] screen changes from [ ] to [ Log out from Remote UI.
  • Page 170: Registering A Key And Certificate Or Ca Certificate Obtained From An Issuing Authority

    Security Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority 95LW-041 Install and register a key and certificate or CA certificate obtained from a digital certificate issuing authority to the machine before starting to use them. Register the key and certificate or CA certificate using Remote UI from a computer.
  • Page 171 Security ➠ The [Enter Private Key Password] screen is displayed. Enter the key name password using single-byte alphanumeric characters, and click [OK]. ➠ The registered key and certificate are added to [Registered Key and Certificate] on the [Key and Certificate Settings] screen. When registering a CA certificate To the right of the CA certificate file to register, click [Register].
  • Page 172: Verifying A Received Certificate With Ocsp

    Security Verifying a Received Certificate with OCSP 95LW-042 Online Certificate Status Protocol (OCSP) is a protocol for inquiring to an OCSP responder (server that supports OCSP) about the revocation status of a certificate received from a certificate authority. You can configure the settings to verify the validity of a certificate that the machine receives from a certificate authority, using the OCSP.
  • Page 173: Preventing Leaking Information

    Security Preventing Leaking Information 95LW-043 Leaving a printed document on the machine poses a risk of information leakage. In addition, while using mobile devices is easy and convenient, these can lead to information theft. You can take measures to prevent leaking information, according to the usage status of the function, to ensure safer use of the machine.
  • Page 174: Preventing Unauthorized Use

    Security Preventing Unauthorized Use 95LW-044 The machine provides various settings to ensure efficient management and operation. While this information and the settings provide convenience, they can also lead to information leakage and other security issues if the information and settings can be accessed by anyone. You can take measures to restrict access and disable functions according to the usage status of the function, to ensure safer use of the machine.
  • Page 175: Restricting Use Of Remote Ui

    Security Restricting Use of Remote UI 95LW-045 While Remote UI is convenient for operating the machine from a computer, it also poses a risk of third-party access to the machine. You can configure the setting to require users to enter a PIN (Remote UI Access PIN) when using Remote UI to prevent unauthorized access by a third party.
  • Page 176 Security Use the operation panel to configure the settings. You cannot configure the settings using Remote UI from a computer. Administrator privileges are required. The machine must be restarted to apply the settings. On the operation panel, select [Menu] in the [Home] screen, and press [Home] Screen(P.
  • Page 177: Restricting Use From A Mobile Device

    Chrome OS without having to install a dedicated Canon plugin. Printing from a mobile device can be easy and convenient, but it can also lead to information leakage. You can also ®...
  • Page 178: Preventing Connection To Computer Via Usb Port

    Security Preventing Connection to Computer via USB Port 95LW-047 You can disable the USB port for computer connection on the back of the machine to reduce the risk of an external connection without going through a network with security measures. This section describes how to configure the settings using Remote UI from a computer.
  • Page 179: Configuring Lpd, Raw, Or Wsd

    Security Configuring LPD, RAW, or WSD 95LW-048 Select whether to use any of the protocols below on the machine when printing documents from a computer. You are recommended to disable any protocols you will not be using. When using LPD or RAW, you can configure the time until reception of print data is canceled. This protocol is not dependent on the hardware, operating system, or other platform.
  • Page 180 ● For details about installing the driver via a WSD network, see the manual of the driver at the online manual site. https://oip.manual.canon/ Changing the Port Number ● To change the port number of each protocol, see the following:...
  • Page 181: Disabling Http Communication

    Security Disabling HTTP Communication 95LW-049 It is recommended to disable HTTP communication when using only the USB connection or when not using functions that require HTTP communication, such as Remote UI, WSD printing, and AirPrint. This section describes how to configure the settings using the operation panel. You can also configure the settings using Remote UI from a computer.
  • Page 182 Managing the Machine Managing the Machine Managing the Machine ..........................176 ..........................177 Setting the Date and Time ................... 178 Managing the Machine from a Computer (Remote UI) ............................179 Starting Remote UI ..........................181 Portal Page of Remote UI ....................
  • Page 183: Managing The Machine

    Managing the Machine Managing the Machine 95LW-04A This section describes the management functions that are required to operate the machine. Monitoring the Operation Status and Usage of the Machine, and Configuring the Settings Setting the Date and Time Set the date and time for the machine. The date and time are used as the reference for the functions using date and time information, and therefore, they need to be set accurately.
  • Page 184: Setting The Date And Time

    Managing the Machine Setting the Date and Time 95LW-04C Set the date and time for the machine. The date and time set here are used as the reference for the functions using date and time information, and therefore, they need to be set accurately. This section describes how to configure the settings using Remote UI from a computer.
  • Page 185: Managing The Machine From A Computer (Remote Ui)

    Managing the Machine Managing the Machine from a Computer (Remote UI) 95LW-04E With Remote UI, you can use a Web browser on a computer to check the function operation status of the machine and change the machine settings. You can manage the machine from a remote location and efficiently perform time- consuming settings and registration on your computer.
  • Page 186: Starting Remote Ui

    Managing the Machine Starting Remote UI 95LW-04F To use Remote UI, enter the IP address of the machine into a Web browser on a computer, and log in with System Manager Mode or General User Mode. The functions available with Remote UI vary depending on the mode you logged in to.
  • Page 187 Managing the Machine * When logging in with System Manager Mode, you must change the System Manager PIN from the default setting. Setting the Department ID and PIN for the Administrator(P. 144) [General User Mode] You can log in without entering a user name, but enter a print user name when checking and canceling jobs waiting to be printed.
  • Page 188: Portal Page Of Remote Ui

    Managing the Machine Portal Page of Remote UI 95LW-04H When you log in to Remote UI, the Portal page (Remote UI top page) appears. From here you can check the operations status of the machine, view various information, and change the settings with button operations. [Device Name] Displays the device name set in [Settings/Registration] [Device Management]...
  • Page 189 Managing the Machine Displays the paper source information and remaining amount of ink in the toner cartridge. Click [Check Consumables Details] to display the toner cartridge name. [Support Link] Displays a link to support information for this machine that is set in [Settings/Registration] [License/Other] [Support Link].
  • Page 190: Checking Usage And Logs With Remote Ui

    Managing the Machine Checking Usage and Logs with Remote UI 95LW-04J From Status Monitor/Cancel in Remote UI, you can check the status and logs of a function, operation status of the machine, and error information. Log in to Remote UI. Starting Remote UI(P.
  • Page 191 Managing the Machine [Check Counter] Displays the total number of pages printed to date. Checking the Number of Printed Pages (Check Counter)(P. 194) [Cartridge Log] Displays a usage record in the toner cartridge. [Eco Information] Displays the average number of sheets output and average power consumption per month. Log out from Remote UI after viewing the usage.
  • Page 192: Monitoring The Usage

    Managing the Machine Monitoring the Usage 95LW-04K You can use the operation panel of the machine to check the total number of printed pages and print the machine settings and other reports and lists. Checking the Number of Printed Pages (Check Counter)(P. 194) Printing and Viewing Reports and Lists(P.
  • Page 193: Printing And Viewing Reports And Lists

    Managing the Machine Printing and Viewing Reports and Lists 95LW-04L You can print and view reports and lists including machine usage and settings. Types of Reports and Lists(P. 186) Printing Reports and Lists(P. 186) 2-Sided Printing of Reports and Lists ●...
  • Page 194 Managing the Machine Press [Output Reports] [Print List] Select the report or list to print. ➠ A screen confirming the paper available for printing is displayed. If the login screen appears, enter the System Manager ID and PIN, and then press System Manager ID and PIN(P.
  • Page 195: Changing The Report And List Print Settings

    Managing the Machine Changing the Report and List Print Settings 95LW-04R Reports and lists are printed on paper on one side by default. You can change the setting to print on both sides. Use the operation panel to configure the settings. You cannot configure the settings using Remote UI from a computer.
  • Page 196: Updating The Firmware

    Managing the Machine Updating the Firmware 95LW-04S When functions are added or the software version is upgraded, the firmware of the machine is updated. Check the version of the firmware, and update the firmware via the Internet or a computer according to the usage environment of the machine.
  • Page 197 In this event, use the dedicated recovery firmware to redo the update via a computer. Updating the Firmware via a Computer(P. 190) * Download the dedicated recovery firmware from the Canon website for your country/region. https://global.canon/en/support Updating the Firmware via a Computer Update the firmware from a computer connected to the machine via wired LAN or USB.
  • Page 198 Managing the Machine ● Download the latest firmware from the Canon website for your country/region to the computer performing the update. https://global.canon/en/support/ ◼ How to Update from a Computer See the "User Support Tool Operation Guide" included with the firmware.
  • Page 199: Initializing The Settings And Data

    Managing the Machine Initializing the Settings and Data 95LW-04U You can initialize the settings and registered data to reset the machine to the factory settings. You can initialize specified settings and data only or initialize all settings and data. Initializing Specific Settings and Data You can initialize the following items separately: ●...
  • Page 200 Managing the Machine When the Settings Menu Is Initialized When any of the following is initialized, restart the machine to apply the initialized settings. Restarting the Machine(P. 75) ● [Preferences] ● [Function Settings] ● [Management Settings] ● [Network Settings] When Initializing a Key and Certificate ●...
  • Page 201: Checking The Number Of Printed Pages (Check Counter)

    Managing the Machine Checking the Number of Printed Pages (Check Counter) 95LW-04W You can display a counter showing the total number of pages printed to date by black & white. The number of printed pages includes printed reports and lists. This section describes how to check the number of printed pages using the operation panel.
  • Page 202 Settings Menu Items Settings Menu Items Settings Menu Items ............................ 196 ..............................197 [Preferences] ............................198 [Display Settings] ..........................201 [Timer/Energy Settings] ..............................203 [Network] .......................... 208 [Wireless LAN Settings] ............................ 210 [TCP/IP Settings] ............................216 [External Interface] ..............................217 [Accessibility] ..........................
  • Page 203: Settings Menu Items

    Settings Menu Items Settings Menu Items 95LW-04X This section describes the items available in the settings menu displayed when you press [Menu] in the [Home] screen on the operation panel. From the settings menu, you can run functions and modify the settings according to the machine’s operating environment or its usage.
  • Page 204: [Preferences]

    Settings Menu Items [Preferences] 95LW-04Y These are settings used to configure features such as the operation panel screen displays and the network settings according to the environment in which the machine is used. * Values in bold red text indicate the default setting for each item. [Display Settings](P.
  • Page 205: [Display Settings]

    Settings Menu Items [Display Settings] 95LW-050 Configure the operation panel screen displays. * Values in bold red text are the default settings for each item. [Language](P. 198) [Displ. Timing for Cartridge Prep. Notif.](P. 199) [Remote UI Language](P. 198) [Show Warnings](P. 199) [Millimeter/Inch Entry Switch](P.
  • Page 206 Settings Menu Items [Millimeter/Inch Entry Switch] [Menu] [Preferences] [Display Settings] Change the units shown on the screen for entering length and width. [Millimeter] [Inch] [Displ. Timing for Cartridge Prep. Notif.] [Menu] [Preferences] [Display Settings] When the toner in a toner cartridge runs low, a message appears notifying you to prepare a new toner cartridge. To manually specify when this message appears (the toner level in a cartridge), specify the timing in [Custom].
  • Page 207 Settings Menu Items [Off] [On]...
  • Page 208: [Timer/Energy Settings]

    Settings Menu Items [Timer/Energy Settings] 95LW-051 Set the date and time and specify the Energy Saver settings. * Values in bold red text are the default settings for each item. [Current Date/Time Settings](P. 201) [Date/Time Settings](P. 201) [Date Format](P. 201) [Time Format](P.
  • Page 209 Settings Menu Items * Depending on your country or region, the [Date Format] setting may not be available, or its content or default setting may be different. [YYYY MM/DD] [MM/DD/YYYY] [DD/MM YYYY] [Time Format] [Menu] [Preferences] [Timer/Energy Settings] Set 12 Hour or 24 Hour as the format for displayed time. [12 Hour (AM/PM)] [24 Hour]...
  • Page 210: [Network]

    Settings Menu Items [Network] 95LW-052 Specify the settings for the machine’s network environment. * Values in bold red text are the default settings for each item. [Select Wired/Wireless LAN](P. 203) [Dedicated Port Authentication Method](P. 205) [Wireless LAN Settings](P. 203) [Waiting Time for Connection at Startup](P. 205) [Direct Connection Settings](P.
  • Page 211 Start cableless setup mode. To configure the network settings using the Canon Laser NW Device Setup Utility, select cableless setup mode. * You can download the Canon Laser NW Device Setup Utility from the Canon website for your country/region. https://global.canon/en/support/...
  • Page 212 Settings Menu Items [Format Host Resources MIB to RFC2790] [Off] [On] [Dedicated Port Settings] [Menu] [Preferences] [Network] Specify whether to use a dedicated port. Use a dedicated port for tasks such as printing from a computer and configuring or browsing the machine’s settings. [Off] [On] [Dedicated Port Authentication Method]...
  • Page 213 Settings Menu Items [MAC Address] [IEEE 802.1X Settings] [Menu] [Preferences] [Network] Specify whether to use IEEE 802.1X. Use Remote UI from a computer to set the IEEE 802.1X authentication method. Using IEEE 802.1X(P. 155) * [IEEE 802.1X Settings] may not be displayed depending on the model, the installed options, and other settings. [Off] [On] [Firewall Settings]...
  • Page 214 Settings Menu Items [Off] [On] [Initialize Network Settings] [Menu] [Preferences] [Network] Use this to restore the network settings to the factory settings. Initializing Specific Settings and Data(P. 192)
  • Page 215: [Wireless Lan Settings]

    Settings Menu Items [Wireless LAN Settings] 95LW-053 Specify the settings for connecting the machine to a wireless LAN and to save energy while the machine is connected to a wireless LAN. * Values in bold red text are the default settings for each item. [Select Network](P.
  • Page 216 Settings Menu Items Connect to a wireless LAN router that supports WPS PIN code mode by registering a PIN code generated by the machine. Use a computer or similar device to register the PIN code. Connecting to a Wireless LAN by Entering a PIN Code (WPS PIN Code Mode)(P.
  • Page 217: [Tcp/Ip Settings]

    Settings Menu Items [TCP/IP Settings] 95LW-054 Specify the settings to use the machine on a TCP/IP network. * Values in bold red text are the default settings for each item. [IPv4 Settings](P. 210) [WSD Settings](P. 214) [IPv6 Settings](P. 212) [IPP Print Settings](P. 214) [WINS Settings](P.
  • Page 218 Settings Menu Items [DNS Server Settings] [Primary DNS Server]: 0.0.0.0 [Secondary DNS Server]: 0.0.0.0 [DNS Host Name/Domain Name Settings] [Host Name] [Domain Name] [DNS Dynamic Update Settings] [Off] [On] [DNS Dyn. Updt. Intrvl.] 0 to to 48 (hr.) [mDNS Settings] [Menu] [Preferences] [Network]...
  • Page 219 Settings Menu Items [IPv6 Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify the settings for using the machine in an IPv6 environment. You can set multiple IPv6 addresses and use them at the same time. Setting IPv6 Addresses(P. 52) [Use IPv6] [Menu] [Preferences] [Network]...
  • Page 220 Settings Menu Items [Regist. Stateful Addr.] [Off] [On] [Regist Stateless Addr.] [Off] [On] [DNS Dyn. Updt. Intrvl.] 0 to to 48 (hr.) [mDNS Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] [IPv6 Settings] Specify the mDNS settings to use DNS functions in an environment such as Bonjour with no DNS installed. [Off] [On] [Use IPv4 Name for mDNS]...
  • Page 221 Settings Menu Items Specify whether to use the LPD protocol. Configuring LPD, RAW, or WSD(P. 172) If the LPD protocol is used, you can also set the time from the start of reception standby, after print data reception is canceled, to the timeout. [LPD Print Settings] [Off] [On]...
  • Page 222 Settings Menu Items [Use IPP Printing] [Off] [On] [Allow IPP Printing Only When Using TLS] [Off] [On] [Use HTTP] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify whether to use HTTP. Disabling HTTP Communication(P. 174) [Off] [On] [Port Number Settings] [Menu] [Preferences] [Network] [TCP/IP Settings] Specify the port number for the protocol used in accordance with the port numbers for the computer, server or other...
  • Page 223: [External Interface]

    Settings Menu Items [External Interface] 95LW-055 Specify the settings for USB connections. * Values in bold red text are the default settings for each item. [USB Settings](P. 216) [USB Settings] [Menu] [Preferences] [External Interface] Specify whether to use the USB port for connecting to a computer. Preventing Connection to Computer via USB Port(P.
  • Page 224: [Accessibility]

    Settings Menu Items [Accessibility] 95LW-056 Configure operation panel screen features such as screen color inversion and message display time to make the screen easier to see. * Values in bold red text are the default settings for each item. [Invert Screen Colors](P. 217) [Contrast](P.
  • Page 225 Settings Menu Items [Cursor Movement Type] [Menu] [Preferences] [Accessibility] Set the cursor operation when entering text. Set to [Auto] to move the cursor automatically to the next input field after entering text. When set to [Manual], you must press to move the cursor. [Auto] [Manual]...
  • Page 226: [Adjustment/Maintenance]

    Settings Menu Items [Adjustment/Maintenance] 95LW-057 Use this setting to adjust the print quality and when cleaning the machine. [Adjust Image Quality](P. 219) [Maintenance](P. 219) [Adjust Image Quality] [Menu] [Adjustment/Maintenance] Use this setting to adjust the image quality or print position and for special processing according to the paper used. [Adjust Image Quality](P.
  • Page 227: [Adjust Image Quality]

    Settings Menu Items [Adjust Image Quality] 95LW-058 Use this setting to adjust the image quality or print position and for special processing according to the paper used. * Values in bold red text are the default settings for each item. [Printer Density](P.
  • Page 228: [Special Processing]

    Settings Menu Items [Special Processing] 95LW-059 Use a range of processes to resolve problems that arise due to factors such as the paper type, the material used, or its condition. * Values in bold red text are the default settings for each item. [Special Paper Processing](P.
  • Page 229 Settings Menu Items [Off] [On] [Envelope Flap Closing Prevention] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Special Paper Processing] Depending on the type of envelope and the operating environment, the envelope flap may stick down during printing. If so, specifying [On] in this setting may reduce the likelihood of envelope flaps sticking down. * If this is set to [On], the print may be faded because the toner is not fully fixed on the paper.
  • Page 230 Settings Menu Items Printing in a low-humidity environment may lead to blurred images and/or text. In this case, selecting [Mode 1] may improve the print results. If that does not work, try selecting [Mode 2] and then [Mode 3]. * Enabling this setting may reduce the density or create fading in a humid environment. [Off] [Mode 1] [Mode 2]...
  • Page 231 Settings Menu Items [On] [Talc Paper Mode] [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] When you use very dusty paper, the printed image may be faded, or streaks may appear in the image. In this case, selecting [On] may improve the print results. *When you select [On], the print quality may be affected.
  • Page 232: [Maintenance]

    Settings Menu Items [Maintenance] 95LW-05A Carry out maintenance to clean the machine. * Values in bold red text are the default settings for each item. [Clean Fixing Assembly](P. 225) [Clean Drum](P. 225) [Clean Fixing Assembly] [Menu] [Adjustment/Maintenance] [Maintenance] Perform this operation to clean the fixing assembly if black streaks appear on printed paper following procedures such as toner cartridge replacement.
  • Page 233: [Function Settings]

    Settings Menu Items [Function Settings] 95LW-05C Specify the settings for printing. * Values in bold red text are the default settings for each item. [Common](P. 226) [Printer](P. 226) [Common] [Menu] [Function Settings] Specify the settings for function operation, such as the paper source and printing. [Common](P.
  • Page 234: [Common]

    Settings Menu Items [Common] 95LW-05E Specify the settings for function operations, such as the paper source and printing. [Paper Feed Settings](P. 227) [Print Settings](P. 227) [Paper Feed Settings] [Menu] [Function Settings] [Common] Specify the settings for the paper source. [Paper Feed Settings](P. 228) [Print Settings] [Menu] [Function Settings]...
  • Page 235: [Paper Feed Settings]

    Settings Menu Items [Paper Feed Settings] 95LW-05F Specify the settings for the paper source. * Values in bold red text are the default settings for each item. [Switch Paper Feed Method](P. 228) [Switch Paper Feed Method] [Menu] [Function Settings] [Common] [Paper Feed Settings] Specify the settings used when printing on paper with a pre-printed logo.
  • Page 236: [Print Settings]

    Settings Menu Items [Print Settings] 95LW-05H Specify the settings for printing. * Values in bold red text are the default settings for each item. [Auto Delete Suspended Jobs](P. 229) [Auto Delete Suspended Jobs] [Menu] [Function Settings] [Common] [Print Settings] Specify whether to automatically delete the print job when an error occurs and printing stops. If you specify automatic deletion, you can also specify the time before the job is deleted.
  • Page 237: [Printer]

    Settings Menu Items [Printer] 95LW-05J Specify the printer settings. [Printer Settings](P. 230) [Printer Settings] [Menu] [Function Settings] [Printer] Specify the settings for printer operation and for processing print data. [Printer Settings](P. 231)
  • Page 238: [Printer Settings]

    Settings Menu Items [Printer Settings] 95LW-05K Specify the settings for printer operation and for processing print data. * Values in bold red text are the default settings for each item. [Action When Free Paper Size Mismatch](P. 231) [Auto Error Skip](P. 234) [Copies](P.
  • Page 239 Settings Menu Items [Default Paper] [Menu] [Function Settings] [Printer] [Printer Settings] Specify the paper size and type to be used when printing from a mobile device or an OS that does not support the printer driver. See below for the papers that can be specified. Usable Paper(P.
  • Page 240 Settings Menu Items [Image Refinement] [Menu] [Function Settings] [Printer] [Printer Settings] [Print Quality] Specify whether to use smoothing processing that will produce smoother printed outlines in text and figures. [Off] [On] [Output Adjustment Mode] [Menu] [Function Settings] [Printer] [Printer Settings] [Print Quality] Specify the resolution for printing.
  • Page 241 Settings Menu Items Specify the offset width by selecting a positive (+) value to bind on the left edge of the paper or a negative (-) value to bind on the right edge. Specified as a positive (+) value Specified as a negative (-) value If [Binding Location] is set to [Short Edge] Specify the offset width by selecting a positive (+) value to bind on the top edge of the paper or a negative (-) value to bind on the bottom edge.
  • Page 242 Settings Menu Items [Timeout] [Menu] [Function Settings] [Printer] [Printer Settings] Specify the time from the start of waiting to receive print data until reception times out when print data reception is interrupted. 5 to to 300 (sec.) [Speed/Print Side Priority for 2-Sided] [Menu] [Function Settings] [Printer]...
  • Page 243 Settings Menu Items [Halftones] [Menu] [Function Settings] [Printer] [Printer Settings] [UFR II] Specify the print method used to reproduce halftones (intermediate areas between light and dark areas) according to the print data content. To print at high definition with clear text outlines Specify [Resolution].
  • Page 244 Settings Menu Items Specify the print method used to reproduce halftones (intermediate areas between light and dark areas) according to the image content. To print with highlighted contrast between light and dark areas Specify [Gradation]. This is useful for printing image files such as photos. To print with smoother gradations and outlines Specify [Resolution].
  • Page 245: [Management Settings]

    Settings Menu Items [Management Settings] 95LW-05L Specify the settings for managing the machine users, the system, and other data. [User Management](P. 238) [Device Management](P. 238) [Remote UI Settings/Update Firmware](P. 238) [Data Management](P. 238) [Security Settings](P. 238) [Initialize All Data/Settings](P. 238) [User Management] [Menu] [Management Settings]...
  • Page 246 Settings Menu Items Initialize the settings and registered data to reset the machine to the factory settings. Initializing the Settings and Data(P. 192)
  • Page 247: [User Management]

    Settings Menu Items [User Management] 95LW-05R Register and manage information on the machine's administrator. * Values in bold red text are the default settings for each item. [System Manager Information Settings](P. 240) [System Manager Information Settings] [Menu] [Management Settings] [User Management] Specify a System Manager ID and System Manager PIN to create a dedicated administrator account.
  • Page 248: [Device Management]

    [Device Information Settings](P. 241) [Select Country/Region](P. 241) [Display Job Log](P. 241) [Displ. Consmbls. Info (RUI/Toner Status)](P. 242) [Notify to Check Paper Settings](P. 242) [Canon Genuine Mode](P. 242) [Device Information Settings] [Menu] [Management Settings] [Device Management] Specify a name to identify the machine and the installation location.
  • Page 249 Toner Status sends notification of the remaining amount of toner in the machine to the computer on which the tool is installed. Download Toner Status from the Canon website for your country/region, and install it on your computer. https://global.canon/en/support/ * If the machine is supplied with a CD-ROM or DVD-ROM, you can also use this to install Toner Status.
  • Page 250 Settings Menu Items [Off] [On]...
  • Page 251: [Remote Ui Settings/Update Firmware]

    Settings Menu Items [Remote UI Settings/Update Firmware] 95LW-05U Specify and manage the settings for information and operations relating to the machine’s software. [Remote UI Settings](P. 244) [Update Firmware](P. 244) [Remote UI Settings] [Menu] [Management Settings] [Remote UI Settings/Update Firmware] Specify the settings for using Remote UI and for Restrict Access for Remote UI. [Remote UI Settings](P.
  • Page 252: [Remote Ui Settings]

    Settings Menu Items [Remote UI Settings] 95LW-05W Specify the settings for using Remote UI and for Restrict Access for Remote UI. * Values in bold red text are the default settings for each item. [Use Remote UI](P. 245) [Remote UI Access Security Settings](P. 245) [Use Remote UI] [Menu] [Management Settings]...
  • Page 253: [Data Management]

    The Product Extended Survey Program is installed at the same time as the drivers. It automatically sends monthly updates of information on device usage to Canon over a 10-year period. The program does not send personal information or any information other than that shown above.
  • Page 254: [Security Settings]

    Settings Menu Items [Security Settings] 95LW-05Y Specify and manage security settings such as the machine’s authentication functions and system verification. * Values in bold red text are the default settings for each item. [Authentication/Password Settings](P. 247) [Encryption Settings](P. 247) [Verify System at Startup](P. 247) [Authentication/Password Settings] [Menu] [Management Settings]...
  • Page 255: [Authentication/Password Settings]

    Settings Menu Items [Authentication/Password Settings] 95LW-060 Specify the settings for the machine’s authentication functions. * Values in bold red text are the default settings for each item. [Authentication Function Settings](P. 248) [Authentication Function Settings] [Menu] [Management Settings] [Security Settings] [Authentication/Password Settings] Specify the settings for enhanced security using the authentication functions.
  • Page 256 Maintenance Maintenance Maintenance ..............................250 ............................252 Cleaning the Machine ......................253 Cleaning the Surface of the Machine ........................254 Cleaning the Fixing Assembly ............................255 Cleaning the Drum ............................ 256 Replacing Consumables ........................257 Replacing the Toner Cartridge ..................262 Checking the Remaining Amount of Consumables .............................
  • Page 257: Maintenance

    Maintenance Maintenance 95LW-061 To ensure safe and convenient use of the machine, daily maintenance that includes cleaning and replacement of consumables is required. If you notice a deterioration in the print quality or frequent paper jams, perform cleaning and adjustment to improve Performing Maintenance Operations In addition to performing regular maintenance, operations are required according to the machine status and print quality.
  • Page 258 Maintenance Paper Jams(P. 271) Problems with Printing Results(P. 278) Paper and Paper Feeding Problems(P. 298) Viewing the Number of Printed Pages and Machine Usage As a guide to when to perform maintenance, you can view the number of printed pages using the counter and view the usage of the machine from reports and lists.
  • Page 259: Cleaning The Machine

    Maintenance Cleaning the Machine 95LW-062 To ensure efficient use of the machine, regularly clean the various parts and keep them clean. If the paper becomes dirty, or the print quality has deteriorated, clean the parts causing the problem according to the symptoms.
  • Page 260: Cleaning The Surface Of The Machine

    Maintenance Cleaning the Surface of the Machine 95LW-063 Regularly clean the surface of the machine to keep it clean. In addition, remove dust from the ventilation holes to ensure efficient ventilation and cooling of the inside of the machine. Turn OFF the power and remove the power cord from the outlet. Turning OFF the Machine(P.
  • Page 261: Cleaning The Fixing Assembly

    Maintenance Cleaning the Fixing Assembly 95LW-064 If the printout is smudged, the fixing assembly may be dirty. In this case, you can clean the fixing assembly using paper. The fixing assembly cannot be cleaned when data is waiting to be printed or a toner cartridge has reached the end of its lifetime.
  • Page 262: Cleaning The Drum

    Maintenance Cleaning the Drum 95LW-065 If the printout is smudged, the drum may be dirty. Clean the drum using the procedure below. The drum cannot be cleaned when data is waiting to be printed On the operation panel, select [Menu] in the [Home] screen, and press [Home] Screen(P.
  • Page 263: Replacing Consumables

    Maintenance Replacing Consumables 95LW-066 If a message about consumables appears on the screen of the operation panel or Remote UI, or the print quality deteriorates, replace the consumables. You can view the current remaining amount of consumables on the operation panel and Remote UI. For the consumable item names and number of sheets that can be printed, see the list of consumables.
  • Page 264: Replacing The Toner Cartridge

    Maintenance Replacing the Toner Cartridge 95LW-067 Replace the toner cartridge at the appropriate time according to messages that appear and a change in print quality. Before replacing the toner cartridge, check the precautions in Important Safety Instructions. Manuals of the Machine(P.
  • Page 265 Maintenance When to Replace the Toner Cartridge When a Message Appears on the Screen of the Operation Panel or Remote UI Follow the message on the screen to prepare a new toner cartridge and replace the old one. Print quality may suffer if you continue using the toner cartridge without replacing it.
  • Page 266 Maintenance Remove the toner cartridge. Slowly pull it out at the same angle as the slot. Shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge. Be careful not to touch the drum surface on the bottom of the toner cartridge. Install the toner cartridge.
  • Page 267 Maintenance Replacing Toner Cartridge Close the paper stopper, and then open the toner cover. Remove the toner cartridge. Slowly pull it out at the same angle as the slot. Remove the toner cartridge from the packing material on a level surface. Shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge.
  • Page 268 Maintenance Remove the protective cover of the toner cartridge. Be careful not to touch the drum surface on the bottom of the toner cartridge. Install the toner cartridge. The bottom of the toner cartridge is unprotected. Be careful not to bump the bottom of the toner cartridge against the slot frame or other parts when installing.
  • Page 269: Checking The Remaining Amount Of Consumables

    Maintenance Checking the Remaining Amount of Consumables 95LW-068 You can view the percentage of the current remaining amount of toner in the toner cartridge in increments of 10%. Check the remaining amount of toner in the toner cartridge, for example, to see if you need to prepare a new toner cartridge before printing a large volume document.
  • Page 270: List Of Consumables

    700 sheets Replacement Toner Cartridge The Canon genuine toner cartridge for replacement and average number of sheets that can be printed shown below. For optimum print quality, using Canon genuine toner cartridges is recommended. The average yield is based on "ISO/IEC 19752" (the global standard related to "Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that contain printer components"...
  • Page 271 Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 272: Adjusting The Print Density

    Maintenance Adjusting the Print Density 95LW-06A If print results are too dark or too faint, adjust the print density. Use the operation panel to perform adjustment. You cannot perform adjustment using Remote UI from a computer. On the operation panel, select [Menu] in the [Home] screen, and press [Home] Screen(P.
  • Page 273: Moving The Machine

    Maintenance Moving the Machine 95LW-06C The machine is a heavy object. When moving the machine for cleaning or to change locations, be sure to perform the procedure below to prevent injury, accident, or damage to the machine. ● If the machine is to be transported for relocation, removals, etc., take the following steps to prevent damage and faults during transportation: - Remove the toner cartridge.
  • Page 274 Maintenance If the paper guides are extended, return them so that they fit in the drawer. Close the front cover and all other open components. Lift up the machine to move it. The machine is a heavy object. For the dimensions and weight of the machine, see the basic specifications. Basic Specifications(P.
  • Page 275 Troubleshooting Troubleshooting Troubleshooting ............................. 270 ................................. 271 Paper Jams ............... 272 Paper Jams in the Paper Drawer, Output Tray, and Rear Side ....................... 276 Paper Jams That Occur Repeatedly ........................278 Problems with Printing Results ......................280 Toner Smudges and Splatters Appear .............................
  • Page 276 Troubleshooting ........................314 Cannot Print (Wireless LAN) ........................316 Cannot Print (Wired LAN) ......................317 Cannot Print (USB Connection) ........................ 318 Cannot Print (via Print Server) ............................. 319 Printing Is Slow ..................320 Management Functions and Environment Settings ..........................321 Cannot Access Remote UI ......................
  • Page 277: Troubleshooting

    Troubleshooting Troubleshooting 95LW-06E This chapter describes how to troubleshoot problems and answers frequently asked questions. Select an item to check from the contents or the list below. You can click [ ] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the operation panel, and check how to troubleshoot problems.
  • Page 278: Paper Jams

    Troubleshooting Paper Jams 95LW-06F If paper jams in the machine, [Paper jammed.] appears on operation panel. Press , and follow the displayed instructions on how to clear the paper jam. For details about clearing paper jams from various parts of the machine, see below. Paper drawer, output tray, and rear side Paper Jams in the Paper Drawer, Output Tray, and Rear Side(P.
  • Page 279: Paper Jams In The Paper Drawer, Output Tray, And Rear Side

    Troubleshooting Paper Jams in the Paper Drawer, Output Tray, and Rear Side 95LW-06H Use the procedure below to check the paper drawer, output tray, rear side, and to remove any jammed paper. If the paper tears, be sure to remove the parts so that no pieces remain. Close the paper stopper before opening the toner cover.
  • Page 280 Troubleshooting Pull out the transport guide. Gently pull out the paper. Close the paper exit guide. Remove the paper jammed inside the machine. Gently pull out the paper. Holding both sides of the paper, pull the front edge of the paper out and downwards. Check whether paper is jammed in the guides.
  • Page 281 Troubleshooting Load paper in the paper drawer and close the paper cover. Remove the paper jammed inside rear cover. Open the rear cover. Gently pull out the paper. Close the rear cover. Insert the toner cartridge. Close the toner cover. ➠...
  • Page 282 Troubleshooting If Paper Jams Occur Repeatedly ● Check the status of the machine and paper. Paper Jams That Occur Repeatedly(P. 276)
  • Page 283: Paper Jams That Occur Repeatedly

    Troubleshooting Paper Jams That Occur Repeatedly 95LW-06J Troubleshoot by checking the items below. Are There Paper Scraps or Foreign Objects Inside the Machine? Remove any paper scraps or foreign objects. Paper Jams(P. 271) Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
  • Page 284 Troubleshooting * When you select [On], the printing speed may decrease.
  • Page 285: Problems With Printing Results

    Troubleshooting Problems with Printing Results 95LW-06K If printouts show any of the symptoms below, check how to troubleshoot the problem based on the symptom. Toner Smudges and Splatters Streaks Appear(P. 281) Printing Is Uneven(P. 283) Appear(P. 280) Smudge Marks Appear on the Text or Images Are Blurry(P.
  • Page 286 Troubleshooting White Spots Appear(P. 293) Smudge Marks Appear on the Printouts Are Skewed(P. 296) Back Side of Printouts(P. 295) The Printed Barcode Cannot be Scanned(P. 297)
  • Page 287: Toner Smudges And Splatters Appear

    Troubleshooting Toner Smudges and Splatters Appear 95LW-06L Troubleshoot by checking in the following order: Step 1: Checking the Paper(P. 280) Step 2: Checking the Toner Cartridge(P. 280) Step 3: Checking the Usage Environment of the Machine(P. 280) Step 4: Checking the Maintenance Status(P. 280) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
  • Page 288: Streaks Appear

    Troubleshooting Streaks Appear 95LW-06R Troubleshoot by checking in the following order: Step 1: Checking the Paper(P. 281) Step 2: Checking the Toner Cartridge(P. 281) Step 3: Checking the Usage Environment of the Machine(P. 281) Step 4: Checking the Maintenance Status(P. 282) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
  • Page 289 Troubleshooting * When you select [On], the printing speed may decrease. Step 4: Checking the Maintenance Status Have You Cleaned the Fixing Assembly? These symptoms may occur when the fixing assembly is dirty. In this case, clean the fixing assembly. Cleaning the Fixing Assembly(P.
  • Page 290: Printing Is Uneven

    Troubleshooting Printing Is Uneven 95LW-06S Troubleshoot by checking in the following order: Step 1: Checking the Paper(P. 283) Step 2: Checking the Toner Cartridge(P. 283) Step 3: Checking the Usage Environment of the Machine(P. 283) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
  • Page 291 Troubleshooting * When you select [Print Side Priority], the printing speed for 1-Sided printing will decrease.
  • Page 292: Smudge Marks Appear On The Edge Of Printouts

    Troubleshooting Smudge Marks Appear on the Edge of Printouts 95LW-06U Troubleshoot by checking in the following order: Are You Using Appropriate Paper? ● Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
  • Page 293: Text Or Images Are Blurry

    Troubleshooting Text or Images Are Blurry 95LW-06W Troubleshoot by checking the following steps: Step 1: Checking the Paper(P. 286) Step 2: Checking the Usage Environment of the Machine(P. 286) Step 3: Checking the Special Processing Settings(P. 286) Step 1: Checking the Paper Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
  • Page 294: Printouts Have Ghost Images

    Troubleshooting Printouts Have Ghost Images 95LW-06X Troubleshoot by checking the following steps: Step 1: Checking the Paper and Toner Cartridge(P. 287) Step 2: Checking the Occurrence of Ghost Images(P. 287) Step 3: Checking the Maintenance Status of the Machine(P. 287) Step 4: Checking the Special Processing Setting(P.
  • Page 295 Troubleshooting Step 4: Checking the Special Processing Setting Is [Reduce Toner Flaking] Enabled? If so, setting [Reduce Toner Flaking] to [Off] may improve the problem. [Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Reduce Toner Flaking] [Off]...
  • Page 296: Printouts Are Faded

    Troubleshooting Printouts Are Faded 95LW-06Y Troubleshoot by checking the following steps: Step 1: Checking the Paper and Toner Cartridge(P. 289) Step 2: Checking the Usage Environment of the Machine(P. 289) Step 3: Checking the Special Processing Setting(P. 290) Step 1: Checking the Paper and Toner Cartridge Are You Using Appropriate Paper? ●...
  • Page 297 Troubleshooting * When you select [Print Side Priority], the printing speed for 1-Sided printing will decrease. Step 3: Checking the Special Processing Setting Is [Special Processing] Enabled? If so, setting [Special Processing] below to [Off] may improve the problem. [Special Processing](P. 221) ●...
  • Page 298: The Edge Of The Page Is Not Printed

    Troubleshooting The Edge of the Page Is Not Printed 95LW-070 Troubleshoot by checking in the following order: Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 13) Loading Paper(P.
  • Page 299: The Background Is Generally Dark

    Troubleshooting The Background Is Generally Dark 95LW-071 Troubleshoot by checking in the following order: Are White Areas Lightly Colored? Setting [Prevent Fogging] to [On] may solve the problem. [Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Prevent Fogging] [On] * When you select [On], the print density may decrease.
  • Page 300: White Spots Appear

    Troubleshooting White Spots Appear 95LW-072 Troubleshoot by checking the following steps: Step 1: Checking the Paper(P. 293) Step 2: Checking the Toner Cartridge(P. 293) Step 3: Checking the Occurrence of White Spots(P. 293) Step 4: Checking the Usage Environment of the Machine(P. 294) Step 5: Checking the Maintenance Status(P.
  • Page 301 Troubleshooting Step 4: Checking the Usage Environment of the Machine Does the Printed Toner Flake Off Depending on Paper Type or Usage Environment? If so, setting [Reduce Toner Flaking] to [Mode 1] may improve the problem. If that does not work, select [Mode [Home] screen on the operation panel [Menu] [Adjustment/Maintenance]...
  • Page 302: Smudge Marks Appear On The Back Side Of Printouts

    Troubleshooting Smudge Marks Appear on the Back Side of Printouts 95LW-073 Troubleshoot by checking in the following order: Are You Using Paper That Is Smaller Than the Size of the Print Data? Replace with paper that is the same size as the print data. Loading Paper(P.
  • Page 303: Printouts Are Skewed

    Troubleshooting Printouts Are Skewed 95LW-074 This symptom may occur when the paper guides are aligned but too loose or too tight. Check the paper guides, and align them with the width of the paper. Loading Paper(P. 87)
  • Page 304: The Printed Barcode Cannot Be Scanned

    Troubleshooting The Printed Barcode Cannot be Scanned 95LW-075 Troubleshoot by checking in the following order: Are You Using a Very Small Barcode or One With Thick Lines? ● Enlarge the barcode. ● If the barcode lines are perpendicular to the output feed direction, rotate the image 90° so that the lines are parallel.
  • Page 305: Paper And Paper Feeding Problems

    Troubleshooting Paper and Paper Feeding Problems 95LW-076 Check how to troubleshoot the problem based on the symptom. Paper Creases(P. 299) Paper Curls(P. 300) Paper Is Not Fed or Two or More Sheets Are Fed Together(P. 301) Printed Paper Sticks Together(P. 302)
  • Page 306: Paper Creases

    Troubleshooting Paper Creases 95LW-077 Troubleshoot by checking the items below. Is Paper Loaded Correctly? ● Make sure the loaded paper does not exceed the load limit line ( ● Check that the paper guides are aligned with the markings and are not too loose or too tight. Are You Using Paper That Has Absorbed Moisture? Check the precautions, and replace the paper with dry paper.
  • Page 307: Paper Curls

    Troubleshooting Paper Curls 95LW-078 Troubleshoot by checking the items below. Are You Using Appropriate Paper? ● Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 13) Loading Paper(P. 87) ● Set the paper size and type correctly according to the loaded paper.
  • Page 308: Paper Is Not Fed Or Two Or More Sheets Are Fed Together

    Troubleshooting Paper Is Not Fed or Two or More Sheets Are Fed Together 95LW-079 Troubleshoot by checking the items below. Are You Using Appropriate Paper? Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P.
  • Page 309: Printed Paper Sticks Together

    Troubleshooting Printed Paper Sticks Together 95LW-07A Troubleshoot by checking the items below. Are You Using Appropriate Paper? ● Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed. Usable Paper(P. 13) Loading Paper(P. 87) ●...
  • Page 310: Setting Up

    Troubleshooting Setting Up 95LW-07C This is a list of problems that can occur during setup of the machine. Check how to troubleshoot the problem based on the symptom. ◼ Problems During Driver Installation The Machine Connected via WSD Port Is Not Displayed During Driver Installation(P. 304) ◼...
  • Page 311: The Machine Connected Via Wsd Port Is Not Displayed During Driver Installation

    If the driver is displayed, it is installed. In this case, uninstall the driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...
  • Page 312: Cannot Connect To Wireless Lan

    Troubleshooting Cannot Connect to Wireless LAN 95LW-07F Troubleshoot by checking the status of the computer, wireless LAN router (access point), and machine with the steps below. Step 1: Checking the Status of the Computer and Wireless LAN Router(P. 305) Step 2: Checking the Status of the Machine and Wireless LAN Router(P. 305) Step 3: Reconnecting to a Wireless LAN(P.
  • Page 313: Network

    Troubleshooting Network 95LW-07H This is a list of problems that can occur with the network. Check how to troubleshoot the problem based on the symptom. Cannot Switch to Wireless LAN(P. 307) Cannot Find the Print Server to Connect to(P. 308) Cannot Connect to a Shared Printer(P.
  • Page 314: Cannot Switch To Wireless Lan

    Install the driver to the computer that will use the machine. When switching the machine from wired LAN connection to wireless LAN connection, any installed drivers must be uninstalled and then reinstalled. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/...
  • Page 315: Cannot Find The Print Server To Connect To

    Troubleshooting Cannot Find the Print Server to Connect to 95LW-07K Troubleshoot by checking the items below. Are the Print Server and Computer Connected Correctly? ● Check the network settings of the print server and computer, and make sure they are connected correctly. ●...
  • Page 316: Cannot Connect To A Shared Printer

    Troubleshooting Cannot Connect to a Shared Printer 95LW-07L Check if a shared printer is displayed on the network computer. Displaying a Shared Printer in the Print Server(P. 349) If it is not displayed, contact the network or print server administrator.
  • Page 317: Cannot Find The Ip Address Of The Machine

    Troubleshooting Cannot Find the IP Address of the Machine 95LW-07R View the IP address using the following procedure: Viewing the IPv4 Address [Home] screen on the operation panel [Status Monitor] [Network Information] [IPv4] view the setting. Viewing the IPv6 Address [Home] screen on the operation panel [Status Monitor] [Network Information]...
  • Page 318: Airprint Does Not Work

    Troubleshooting AirPrint Does Not Work 95LW-07S Troubleshoot by checking the items below. Is the Power of the Machine ON? If the machine is ON, restart the machine, and try AirPrint again. Restarting the Machine(P. 75) Does an Error Message Appear on the Operation Panel? Follow the instructions of the error message on the screen to fix the problem.
  • Page 319: Printing

    Troubleshooting Printing 95LW-07U This is a list of problems that can occur when printing. Check how to troubleshoot the problem based on the symptom. Cannot Print(P. 313) Printing Is Slow(P. 319) ◼ Problems with Printing Results If the printing results are not as expected, see the following: Problems with Printing Results(P.
  • Page 320: Cannot Print

    Troubleshooting Cannot Print 95LW-07W Troubleshoot by checking the items below. Has an Error Occurred? Check the print processing status and log, and if a three-digit number starting with "#" (error code) is displayed, check how to troubleshoot the problem based on the error code. Viewing the Print Job Status and Log(P.
  • Page 321: Cannot Print (Wireless Lan)

    Troubleshooting Cannot Print (Wireless LAN) 95LW-07X Troubleshoot by checking the items below. Check the Wireless LAN Connection Status. Check the connection status of the machine, and take action according to the status. Viewing the MAC Address and Connection Information of the Wireless LAN(P. 68) If the Machine Is Not Connected to the Wireless LAN Check the status of the computer and wireless LAN router (access point) and the status of the machine, and reconnect to the wireless LAN.
  • Page 322 Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Are You Using Resident Software? If you are using resident software, such as security software, disable it and then try printing.
  • Page 323: Cannot Print (Wired Lan)

    Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Are You Using Resident Software? If you are using resident software, such as security software, disable it and then try printing.
  • Page 324: Cannot Print (Usb Connection)

    Viewing the Printer Port(P. 354) For details about installing the driver, see the manual of the driver at the online manual site. https://oip.manual.canon/ Is Two-way Communication Between the Machine and Computer Enabled? (Windows) Enable two-way communication if it is not enabled, and restart the computer and machine.
  • Page 325: Cannot Print (Via Print Server)

    Reinstall the Printer Driver. Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/ Installing in Windows Use a print server to install the printer driver.
  • Page 326: Printing Is Slow

    Troubleshooting Printing Is Slow 95LW-082 It takes time until the first page is printed. The printing speed may be slower after continuous printing or printing on narrow paper to allow for adjustments of the temperature or image quality of the machine. In all other cases, an error may have occurred.
  • Page 327: Management Functions And Environment Settings

    Troubleshooting Management Functions and Environment Settings 95LW-083 This is a list of frequently asked questions about management functions. Check the applicable item. Cannot Access Remote UI(P. 321) Changing the Time Until Sleep Mode(P. 322) Lost Department ID or PIN for the Administrator(P. 323) Checking the Items That Can Be Configured on the Machine and Their Settings(P.
  • Page 328: Cannot Access Remote Ui

    Troubleshooting Cannot Access Remote UI 95LW-084 If the message [Cannot access Remote UI.] or [Cannot continue the settings because the function to perform settings for the device is restricted.] appears and you cannot access Remote UI, troubleshoot by checking the items below. Set the Remote UI Access PIN.
  • Page 329: Changing The Time Until Sleep Mode

    Troubleshooting Changing the Time Until Sleep Mode 95LW-085 In addition to being able to change the time until the machine enters sleep mode, you can also configure a specified time the machine enters sleep mode. Reducing Power Consumption (Sleep Mode)(P. 76)
  • Page 330: Lost Department Id Or Pin For The Administrator

    Troubleshooting Lost Department ID or PIN for the Administrator 95LW-086 Contact the administrator to check whether the System Manager ID and System Manager PIN were changed from the default settings. The System Manager ID and System Manager PIN are not set by default. * If they have not been changed from the default settings, change them for enhanced security, and allow only certain administrators to know this information.
  • Page 331: Checking The Items That Can Be Configured On The Machine And Their Settings

    Troubleshooting Checking the Items That Can Be Configured on the Machine and Their Settings 95LW-087 You can print the User Data List and System Manager Data List to check the items that can be configured on the machine and their settings. Printing and Viewing Reports and Lists(P.
  • Page 332: A Message Appears

    Cannot print. A non-Canon or counterfeit cartridge may be in use. Close: Press OK(P. 326) Cannot print RX data.(P. 327) Cart. Comm. Error Cannot print. A non-Canon or counterfeit cartridge may be in use. Close: Press OK(P. 327) Cartridge Comm. Error Problems caused by non-Canon cart. not covered by warranty. Close: Press OK(P.
  • Page 333 Check the Security Settings of the Wireless LAN Router. For details, see the manual of the wireless LAN router or contact the manufacturer. Cannot print. A non-Canon or counterfeit cartridge may be in use. Close: Press OK Printing cannot be performed due to the use of a toner cartridge whose print quality cannot be guaranteed.
  • Page 334 Checking the Remaining Amount of Consumables(P. 262) Replacing the Toner Cartridge(P. 257) Cart. Comm. Error Cannot print. A non-Canon or counterfeit cartridge may be in use. Close: Press OK Printing cannot be performed due to incorrect installation of the toner cartridge, a damaged toner cartridge, or the use of a toner cartridge whose print quality cannot be guaranteed.
  • Page 335 Troubleshooting Check the authentication settings. The authentication method set on the machine does not match that set on the RADIUS server. Check the Authentication Method Set on the RADIUS Server, and Set This Correctly. Setting IEEE 802.1X(P. 155) Could not connect. An error occurred, preventing the machine from establishing a direct connection.
  • Page 336 Troubleshooting For the maximum number of connections, see the manual of the wireless LAN router or contact the manufacturer. Could not connect using the wireless LAN. An error occurred, preventing the machine from connecting to the wireless LAN. Restart the Machine, and Configure the Wireless LAN Connection Again. Connecting to a Wireless LAN(P.
  • Page 337 Troubleshooting Could not perform cleaning. Cleaning could not be performed due to jammed paper or another problem. Is Paper Loaded? Load paper in the paper drawer if not loaded. Loading Paper in the Paper Drawer(P. 88) Is Paper Jammed? If so, remove any jammed paper. Paper Jams(P.
  • Page 338 Troubleshooting Easy Conn. via PC ended due to timeout Device will restart. 30 minutes have elapsed since the start of the cableless setup mode without connecting to the computer. Restart the Machine, and Start Cableless Setup Mode Again. Administrator privileges are required. [Home] on the operation panel [Menu] [Preferences]...
  • Page 339 Troubleshooting Setting IEEE 802.1X(P. 155) IEEE 802.1X error. Change the auth. password. The password has expired. Set a New Password. Setting IEEE 802.1X(P. 155) IEEE 802.1X error. Check the auth. settings. The authentication method set on the machine does not match that set on the RADIUS server. Check the Authentication Method Set on the RADIUS Server, and Set This Correctly.
  • Page 340 Troubleshooting Check the Certificate Information of the Authentication Server, and Register a Supported CA Certificate. Setting IEEE 802.1X(P. 155) Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority(P. 163) Incorrect number of characters/invalid characters entered. The network key of the wireless LAN router (access point) is not configured correctly on the machine. Reset the Network Key.
  • Page 341 Troubleshooting Check the Ethernet cable and switch status. No response from host. The machine is not connected correctly to the network. Check the Settings of the Machine and Network, and Connect Again. When Connected via Wireless LAN Configure the settings correctly according to your usage environment. Connecting to a Wireless LAN(P.
  • Page 342 Troubleshooting Size/Settings Mismatch The size of the paper loaded in the machine does not match that set on the operation panel or printer driver. Match the Size of the Loaded Paper with the Paper Size Setting. When Using the Loaded Paper ●...
  • Page 343: An Error Code Is Displayed

    Troubleshooting An Error Code Is Displayed 95LW-089 If printing cannot be performed, or another error occurs, an error code (three-digit number starting with "#") is displayed in the job log. Select the error code from the list below, and check how to troubleshoot the problem. #001 to #099 #037(P.
  • Page 344 Troubleshooting #766 The certificate has expired. Renew the certificate, or use a certificate that is not expired. Managing and Verifying a Key and Certificate(P. 157) Are the current date and time on the machine correct? Check the date and time setitngs. If the settings are not correct, set the time zone, and then set the current date and time.
  • Page 345 Troubleshooting #934 The job was deleted by the Auto Delete Suspended Jobs function. Resolve the Error That Caused the Job to Be Suspended. Resolve the error, and try printing again. * Disable the Auto Delete Suspended Jobs function, or change the time until the data is automatically deleted.
  • Page 346: If The Problem Persists

    Troubleshooting If the Problem Persists 95LW-08A If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative. Do not disassemble or repair the machine yourself. ● Disassembling or repairing the machine yourself may void the warranty. Checks Before Contacting Us ●...
  • Page 347 Appendix Appendix Appendix ................................341 ........................... 342 Manuals of the Machine ............................343 Using the User's Guide ........................... 346 Manual Display Settings ....................347 Operation Examples When Using a Computer ................357 Environmental Information, Regulations, and Standards ................................. 358 Notice ..........................
  • Page 348: Appendix

    Appendix Appendix 95LW-08C In this chapter, you can view the manuals of the machine and the basic operations required when using the machine with a computer. Manuals of the Machine Manuals are provided according to your purpose. Manuals of the Machine(P. 342) The User's Guide (this manual) contains information on all functions of the machine and specifications as well as how to maintain the machine.
  • Page 349: Manuals Of The Machine

    This describes all the functions of the machine in detail. It also contains the specifications and describes how to maintain the machine. The User's Guide is displayed in a Web browser. Using the User's Guide(P. 343) ● For information on drivers, and software manuals, see the online manual site. https://oip.manual.canon/...
  • Page 350: Using The User's Guide

    Screens and Illustrations In the User's Guide, unless otherwise stated, the following are used in the screens and illustrations. Model LBP122dw Toner Cartridges Canon Cartridge 071 Computer Operating System Windows 10 macOS 11 ● The screens may vary depending on the model.
  • Page 351 Appendix Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Indicates important requirements and restrictions for security and data protection as well as precautions that should be observed. Be sure to read these items to avoid malfunction, fault, or property damage due to incorrect operation.
  • Page 352 Appendix Operating Environment The User's Guide can be viewed in the following operating environments: Windows Internet Explorer 9 or later Microsoft Edge Firefox Firefox ESR Chrome macOS Safari Firefox Chrome Linux Firefox Safari Android Chrome Only available when viewing at the online manual site.
  • Page 353: Manual Display Settings

    Appendix Manual Display Settings 95LW-08H...
  • Page 354: Operation Examples When Using A Computer

    Appendix Operation Examples When Using a Computer 95LW-08J When using the machine from a computer, you must configure the settings of the computer according to the function you are using. In addition, you may need the computer information to view the information set on the machine. In this case, use the operation examples below to check the required settings and information on the computer.
  • Page 355 Appendix In [Group or user names], select [Everyone]. In [Permissions], select the [Allow] checkbox in [Change]. Click [OK]. Click [OK] [Close]. ➠ The created folder can be used as a shared folder. ◼ When Using macOS Click [ [System Preferences] [Sharing].
  • Page 356 Appendix In [Shared Folders], select the created folder. In [Users], select [Everyone] [Read & Write]. Close the screen. ➠ The created folder can be used as a shared folder. Enabling Network Discovery Right-click [ ] (Start), and click [Network Connections]. ➠...
  • Page 357 Appendix ◼ When Using Windows Right-click [ ] (Start), and click [File Explorer]. In [Network], select the print server to display the shared printer. If nothing is displayed in [Network], enable network discovery. Enabling Network Discovery(P. 349) ◼ When Using macOS Click [ [System Preferences] [Printers &...
  • Page 358 Appendix ◼ When Using Windows Right-click [ ] (Start), and click [System]. ➠ The [About] screen is displayed. In [Device specifications], view the computer name and operating system version. ● The computer name is displayed in [Device name]. ● The operating system version is displayed in [System type]. If the computer has a 32-bit operating system, "32-bit Operating System"...
  • Page 359 Appendix Click [Cancel]. Viewing the Network Connection Information of the Computer When Using Windows(P. 352) When Using macOS(P. 353) ◼ When Using Windows Right-click [ ] (Start), and click [Network Connections]. ➠ The [Status] screen is displayed. View the network connection information. Viewing the SSID of the Wired LAN View the SSID in [Network status].
  • Page 360 Appendix ◼ When Using macOS Click [ [System Preferences] [Network]. ➠ The [Network] screen is displayed. View the IP address, DNS server, and other information. For Wired LAN...
  • Page 361 Appendix For Wireless LAN ● View the SSID in [Network Name]. ● View the IP address in [Status]. ● Click [Advanced], and view the DNS server on the [DNS] tab. Viewing the Printer Port Click [ ] (Start) ] (Settings) [Devices] [Printers &...
  • Page 362 Appendix If the IP Address of the Machine Is Changed ● You must add a new port. Adding a Port(P. 104) Viewing Two-way Communication Click [ ] (Start) ] (Settings) [Devices] [Printers & scanners]. ➠ The [Printers & scanners] screen is displayed. Click the printer driver of the machine [Manage] [Printer properties].
  • Page 363 Appendix ➠ The [Printers & Scanners] screen is displayed. Select the machine, and click [Open Print Queue]. From the [Printer] menu, click [Print Test Page]. ➠ When the print data is sent correctly, a test page is printed from the machine.
  • Page 364: Environmental Information, Regulations, And Standards

    When disposing of used toner cartridges ● To protect the environment and make more effective use of resources, Canon promotes the recovery and recycling of used toner cartridges. Please cooperate in the recovery of toner cartridges (resource reuse). For details on resource reuse, see the Canon website: global.canon/ctc...
  • Page 365: Notice

    The information in this document is subject to change without notice. ● CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS STIPULATED HEREIN, INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT OF PATENT RIGHTS.
  • Page 366: Trademarks And Copyrights

    Appendix Trademarks and Copyrights 95LW-08R ◼ Trademarks Adobe, Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, Bonjour, iPad, iPhone, iPod touch, Safari, Mac, macOS and OS X are trademarks of Apple Inc. iOS is a trademark or registered trademark of Cisco in the U.S.
  • Page 367 Appendix ◼ Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
  • Page 368: Third-Party Software

    Appendix Third-party Software 95LW-08S For details about third-party software, click the following icon: Third-Party Services Third-Party Software Included in This Manual...
  • Page 369 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------- SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------- PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide...
  • Page 370 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license.
  • Page 371 The Software Subjected to Other License Conditions Please refer to Contents of Software and respective License terms below, for more detail and corresponding license conditions. Contents of Software Names of Software page 1.Adobe PDF Scan Library ....................... 2 2.expat ............................5 3.Net-SNMP ............................
  • Page 372: Adobe Pdf Scan Library

    1.Adobe PDF Scan Library Portions use software under the following terms: ______________________________________________________________________________________ This product contains either BSAFE and/or TIPEM software by RSA Security Inc. ______________________________________________________________________________________ This product includes software developed by the Apache Software Foundation (http://www.apache.org/). Copyright (c) 1998-2000 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 373 (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999, International Business Machines, Inc., http://www.ibm.com.
  • Page 374 and that both that copyright notice and this permission notice appear in supporting documentation. Silicon Graphics makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ______________________________________________________________________________________ The Loki Library Portions Copyright (c) 2001 by Andrei Alexandrescu .
  • Page 375: Expat

    2.expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to...
  • Page 376: Net-Snmp

    3.Net-SNMP Various copyrights apply to this package, listed in various separate parts below. Please make sure that you read all the parts. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its...
  • Page 377 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 378 this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 379 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 380 * Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 381 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 382 SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 383 Copyright (c) 2009, ScienceLogic, LLC All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 384 (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
  • Page 385 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 386 INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 387 ---- Part 14: USC/Information Sciences Institute copyright notice (BSD) ----- Copyright (c) 2017-2018, Information Sciences Institute All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 388: Xkcp

    4. XKCP # Implementation by the Keccak Team, namely, Guido Bertoni, Joan Daemen, #Michael Peeters, Gilles Van Assche and Ronny Van Keer, #hereby denoted as "the implementer". # To the extent possible under law, the implementer has waived all copyright # and related or neighboring rights to the source code in this file.

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