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LBP112
User's Guide
USRMA-2506-00 2018-08 en
Copyright CANON INC. 2018

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Table of Contents

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   Summary of Contents for Canon LBP112

  • Page 1 LBP112 User's Guide USRMA-2506-00 2018-08 en Copyright CANON INC. 2018...
  • Page 2: Table Of Contents

    Contents Important Safety Instructions ......................2 ................................3 Installation ................................5 Power Supply ................................... 6 Handling ............................ 8 Maintenance and Inspections ................................9 Consumables Setting Up ................................13 ........................... 14 Preparations Required Before Use ..............................15 Installing Drivers ............................16 Setting Up Print Server Basic Operations ............................
  • Page 3 ..........................64 Replacing the Drum Cartridge ....................69 Checking the Remaining Amount of Consumables ............................71 Relocating the Machine ............................73 Viewing the Counter Value ............................74 Printing Lists of Settings ................................75 Consumables Troubleshooting ............................79 ..............................81 Common Problems ..........................
  • Page 4 Important Safety Instructions Important Safety Instructions Important Safety Instructions ........................2 ................................3 Installation ................................. 5 Power Supply ................................. 6 Handling ..........................8 Maintenance and Inspections ................................9 Consumables...
  • Page 5: Important Safety Instructions

    Canon will not be responsible for any damages resulting from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon.
  • Page 6: Installation

    ● If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Do not install in the following locations ●...
  • Page 7 Important Safety Instructions where the machine operates be appropriately ventilated. Also avoid locations where people would be exposed to emissions from the machine. Do not install in the following locations that may result in damage ● A location subject to dramatic changes in temperature or humidity ●...
  • Page 8: Power Supply

    Important Safety Instructions Power Supply 2754-002 ● Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock. ● The machine must be connected to a socket-outlet with grounding connection by the provided power cord. ●...
  • Page 9: Handling

    ● Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.
  • Page 10 Important Safety Instructions Laser beam ● If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes. When transporting the machine ● To prevent damage to the machine during transport, perform the following. - Remove the toner cartridges and the drum cartridges. - Securely pack the machine in the original box with packing materials.
  • Page 11: Maintenance And Inspections

    Important Safety Instructions Maintenance and Inspections 2754-004 Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting(P. 79) . If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved(P.
  • Page 12: Consumables

    Important Safety Instructions Consumables 2754-005 ● Do not dispose of used toner cartridges or the like in open flames. Also, do not store toner cartridges, drum cartridges, or paper in a location exposed to open flames. This may cause the toner to ignite, and result in burns or fire.
  • Page 13 Important Safety Instructions ● Except when necessary, do not take out the toner cartridge from the packing material or from this machine. ● The toner cartridge is a magnetic product. Do not move it close to products susceptible to magnetism including floppy disks and disk drives.
  • Page 14 Be careful of counterfeit toner cartridges or drum cartridges ● Please be aware that there are counterfeit Canon toner cartridges or Canon drum cartridges in the marketplace. Use of counterfeit toner cartridge or drum cartridge may result in poor print quality or machine performance.
  • Page 15 Setting Up Setting Up Setting Up ................................13 ........................14 Preparations Required Before Use ..............................15 Installing Drivers ............................16 Setting Up Print Server...
  • Page 16: Setting Up

    Setting Up Setting Up 2754-006 Before using the functions of the machine, the environmental conditions must be set in advance. To begin with, check the sequences of flow required to complete the setup, and then perform the actual settings. Preparations Required Before Use(P.
  • Page 17: Preparations Required Before Use

    Setting Up Preparations Required Before Use 2754-007 Set up the machine using the following step. For more information about this step, click on the link to go to the corresponding section. Step 1 Installing Drivers(P. 15)
  • Page 18: Installing Drivers

    You can download drivers and software you are going to use from the Canon website (http:// www.canon.com/). ● When new versions of drivers and software become available, they will be uploaded to the Canon website. You can download them as necessary after checking their system requirements. ●...
  • Page 19: Setting Up Print Server

    Setting Up Setting Up Print Server 2754-009 With a print server, you can reduce the load on the computer that you print from. The print server also makes it possible to install the drivers on each computer over the network, which saves you the trouble of installing the drivers on each computer by using the provided CD-ROM/DVD-ROM.
  • Page 20 Setting Up ● Select additional drivers from the following, according to the operating system of the print server. Print server Select the check box for 32-bit operating systems [x64] 64-bit operating systems [x86] under [Processor] ● If you do not know whether your Windows operating system is a 32-bit or 64-bit version, see Checking the Bit Architecture(P.
  • Page 21 Setting Up Printing from a Computer(P. 44)
  • Page 22 Basic Operations Basic Operations Basic Operations ............................... 20 ........................... 22 Parts and Their Functions ............................... 23 Front Side ................................ 25 Back Side ................................26 Drawer ............................27 Printer Status Window ............................. 30 Turning ON the Machine ..........................31 Turning OFF the Machine ..............................
  • Page 23: Basic Operations

    Basic Operations Basic Operations 2754-00C This chapter describes the parts of the machine and basic operations, such as how to load paper. ◼ Parts and Their Functions This section describes the names and functions of the exterior and interior parts of the machine. Parts and Their Functions(P.
  • Page 24 Basic Operations ◼ Entering Sleep Mode This section describes how to set the sleep mode. Entering Sleep Mode(P. 40) ◼ Setting Auto Shutdown Time This section describes how to enable the auto shutdown function. Setting Auto Shutdown(P. 41)
  • Page 25: Parts And Their Functions

    Basic Operations Parts and Their Functions 2754-00E This section describes the parts of the machine (exterior, front side and back side) and how they function. In addition to describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges, etc., this section also describes the functions of the keys and meaning of indications by indicators of the machine.
  • Page 26: Front Side

    Basic Operations Front Side 2754-00F Output cover ● Place the output cover whenever you use the machine. ● Do not place or drop heavy objects on the output cover. Output tray Printed paper is output to the output tray. Alarm indicator Lights up or flashes when a paper jam or other error occurs.
  • Page 27 Basic Operations Lift handles Hold the lift handles when carrying the machine. Relocating the Machine(P. 71) Ventilation slots Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects on the ventilation slots prevents ventilation. Toner cover Open the toner cover when replacing toner cartridges or drum cartridges.
  • Page 28: Back Side

    This machine is provided with a security slot, to which you can attach security wire or equivalent. ● The hole of the security slot is 4.4 mm wide and 8.3 mm high. ● For inquiries about the security slot, contact your local authorized Canon dealer.
  • Page 29: Drawer

    Basic Operations Drawer 2754-00J Paper cover Remove this cover to load paper in the drawer. Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Drawer(P.
  • Page 30: Printer Status Window

    Basic Operations Printer Status Window 2754-00K The Printer Status Window is a utility that allows you to check the machine's status, view error information, and make settings related to the machine, such as power saving settings. You can also use it for operations such as cancelling a print job or printing a list of the machine's settings.
  • Page 31 Basic Operations [Job] menu Allows you to check documents that are printing or waiting. You can also select documents and cancel printing. [Options] menu Allows you to execute maintenance functions, such as printing setting lists or cleaning the fixing unit, and to make machine settings, such as power saving settings.
  • Page 32 [Access Purchasing Site] If you click [Access Purchasing Site] select your country or region click [OK], a Canon Web site page is displayed where you can find information about purchasing consumables. Status bar Displays the connection destination (port name) of the Printer Status Window.
  • Page 33: Turning On The Machine

    Basic Operations Turning ON the Machine 2754-00L This section describes how to turn ON the machine. Make sure that the power plug is firmly inserted into a power outlet. Press the power switch. ➠ The power indicator lights and the machine is ready for printing. ●...
  • Page 34: Turning Off The Machine

    Basic Operations Turning OFF the Machine 2754-00R This section describes how to turn OFF the machine. Press the power switch. ● Make sure that the power indicator has gone out. ● It may take some time for the machine to completely shut down. Do not unplug the power cord until the power indicator goes out.
  • Page 35: Loading Paper

    Basic Operations Loading Paper 2754-00S You can load the paper into the drawer. See Available Paper(P. 122) for available paper sizes and types. About Paper Precautions for Paper(P. 32) Storing the Paper Printed with the Machine(P. 33) How to Load Paper Loading Paper in the Drawer(P.
  • Page 36 Basic Operations ● Do not store the paper vertically or do not stack too much paper. ● Do not store the paper in direct sunlight, or in a place subject to high humidity, dryness, or drastic changes in temperature or humidity. When printing on paper that has absorbed moisture ●...
  • Page 37: Loading Paper In The Drawer

    Basic Operations Loading Paper in the Drawer 2754-00U Load the paper into the drawer. Always load paper in portrait orientation ● Paper cannot be loaded in landscape orientation. Be sure to load paper in portrait orientation, as shown in the illustration below. Open the drawer.
  • Page 38 Basic Operations Load the paper and slide it all the way in, until it touches the back side. ● Load the paper in portrait orientation (with the short edge toward the machine) and the print side face up. Paper cannot be loaded in landscape orientation. ●...
  • Page 39 Basic Operations Align the paper guides securely against the paper Paper guides that are too loose or too tight may cause misfeeds or paper jams. Replace the paper cover. ● When performing printing, open the paper stopper in advance so that the output paper does not fall out of the output tray.
  • Page 40: Loading Envelopes

    Basic Operations Loading Envelopes 2754-00W Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes(P. 37) Loading Envelopes in the Drawer(P. 38) ●...
  • Page 41 Basic Operations Loading Envelopes in the Drawer Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non-glued side (front side) face up. You cannot print on the reverse side of envelopes. ●...
  • Page 42: Loading Preprinted Paper

    Basic Operations Loading Preprinted Paper 2754-00X When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading. Load the paper properly so that printing is performed on the correct side of the paper with a logo. Making Printouts on Paper with Logos(P.
  • Page 43: Entering Sleep Mode

    Basic Operations Entering Sleep Mode 2754-00Y The sleep mode function reduces the amount of power consumed by the machine by temporarily stopping some internal operations. You can set up the machine to enter sleep mode automatically when it remains idle for a certain length of time.
  • Page 44: Setting Auto Shutdown

    Basic Operations Setting Auto Shutdown 2754-010 Set a timer to automatically shut down the machine after the specified period of idle time has elapsed since the machine entered the sleep mode. Select the machine by in the system tray. Select [Options] [Device Settings] [Auto Shutdown Settings].
  • Page 45 Printing Printing Printing .................................. 43 ........................... 44 Printing from a Computer .............................. 46 Canceling Prints .......................... 49 Checking the Printing Status...
  • Page 46: Printing

    Printing Printing 2754-011 You can print documents on your computer by using the printer driver. ◼ Printing from a Computer You can print a document made on your computer by using the printer driver. Printing from a Computer(P. 44)
  • Page 47: Printing From A Computer

    Printing Printing from a Computer 2754-012 You can print a document made with an application on your computer by using the printer driver. There are useful settings on the printer driver, such as enlarging/reducing, that enable you to print your documents in various ways. Before you can use this function, you need to complete some procedures, such as installing the printer driver on your computer.
  • Page 48 Printing Click [Print] or [OK]. ➠ Printing starts. ● If you want to cancel printing, see Canceling Prints(P. 46) . LINKS Checking the Printing Status(P. 49)
  • Page 49: Canceling Prints

    Printing Canceling Prints 2754-013 You can cancel printing from your computer or the Cancel Job key of the machine. From a Computer(P. 46) From the Cancel Job key(P. 47) From a Computer You can cancel printing from the Printer Status Window. Select the machine by clicking in the system tray.
  • Page 50 Printing Select the document that you want to cancel, and click [Delete]. Click [OK]. ➠ Printing of the selected document is canceled. ● Several pages may be output after you cancel printing. Canceling from an application ● On some applications, a screen like shown below appears. You can cancel printing by clicking [Cancel]. From the Cancel Job key Cancel printing using the Cancel Job key.
  • Page 51 Printing LINKS Basic Printing Operations(P. 44) Checking the Printing Status(P. 49)
  • Page 52: Checking The Printing Status

    Printing Checking the Printing Status 2754-014 You can check the current print statuses. Useful in the Following Cases ● When your documents are not printed for a long time, you may want to see the waiting list of the documents waiting to be printed. Select the machine by clicking in the system tray.
  • Page 53 Managing the Machine Managing the Machine Managing the Machine ..........................51 ............................52 Updating the Firmware...
  • Page 54: Managing The Machine

    Managing the Machine Managing the Machine 2754-02X This chapter describes how to update the machine's firmware. ◼ Managing the System Configuration and Settings Updating the Firmware(P. 52)
  • Page 55: Updating The Firmware

    When you have downloaded the latest firmware version from the Canon website, use "User Support Tool" utility software to update the firmware from a computer. For how to perform firmware update from a computer, see the "User Support Tool Operation Guide"...
  • Page 56 Maintenance Maintenance Maintenance ............................... 54 ..............................56 Regular Cleaning ............................57 Cleaning the Exterior ......................... 58 Cleaning the Fixing Assembly ..........................59 Replacing the Toner Cartridge ..........................64 Replacing the Drum Cartridge ................... 69 Checking the Remaining Amount of Consumables ............................
  • Page 57: Maintenance

    Maintenance Maintenance 2754-016 This chapter describes upkeep of the machine, including how to clean the machine and adjustment of print quality. ◼ Basic Cleaning Regular Cleaning(P. 56) ◼ Replacing Consumables Replacing the Toner Cartridge(P. 59) Checking the Remaining Amount of Consumables(P. 69) Replacing the Drum Cartridge(P.
  • Page 58 Maintenance ◼ Adjusting and Managing the Machine Relocating the Machine(P. 71) Viewing the Counter Value(P. 73) Printing Lists of Settings(P. 74)
  • Page 59: Regular Cleaning

    Maintenance Regular Cleaning 2754-017 Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior(P. 57) Internal fixing assembly Cleaning the Fixing Assembly(P.
  • Page 60: Cleaning The Exterior

    Maintenance Cleaning the Exterior 2754-018 Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition. Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Clean the exterior of the machine and the ventilation slots.
  • Page 61: Cleaning The Fixing Assembly

    Maintenance Cleaning the Fixing Assembly 2754-019 Dirt may adhere to the fixing assembly inside the machine and cause black streaks to appear on printouts. To clean the fixing assembly, perform the following procedure. Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed.
  • Page 62: Replacing The Toner Cartridge

    Maintenance Replacing the Toner Cartridge 2754-01A The machine displays a message in the Printer Status Window when the amount remaining in the toner cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the toner cartridges in the Printer Status Window ( Checking the Remaining Amount of Consumables(P.
  • Page 63 [OK]. If you are using a toner cartridge that is not a Canon product or the amount remaining in the toner cartridge cannot be detected correctly, it is possible that no message will be displayed.
  • Page 64 Maintenance Procedure for Replacing the Toner Cartridge Remove the output cover. Close the paper stopper, and then open the toner cover. Remove the toner cartridge. Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something.
  • Page 65 Maintenance Remove the new toner cartridge from the protective package. Pull the tab of the protective package on a flat place. Pull out the toner cartridge. Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge, and then place it on a flat surface.
  • Page 66 Maintenance Replace the output cover. LINKS Consumables(P. 75)
  • Page 67: Replacing The Drum Cartridge

    Maintenance Replacing the Drum Cartridge 2754-01C The machine displays a message in the Printer Status Window when the amount remaining in the drum cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the drum cartridges in the Printer Status Window ( Checking the Remaining Amount of Consumables(P.
  • Page 68 [OK]. If you are using a drum cartridge that is not a Canon product or the amount remaining in the drum cartridge cannot be detected correctly, it is possible that no message will be displayed.
  • Page 69 Maintenance Procedure for Replacing the Drum Cartridge Remove the output cover. Close the paper stopper, and then open the toner cover. Remove the toner cartridge. Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something.
  • Page 70 Maintenance Remove the drum cartridge. Do not shake or tilt the drum cartridge. Also, make sure to avoid applying shocks to the drum cartridge, such as by hitting it against something. Doing so may cause the toner left in the drum cartridge to leak. Remove the drum cartridge gently at the same angle as the slot.
  • Page 71 Maintenance Close the toner cover. Replace the output cover. LINKS Consumables(P. 75)
  • Page 72: Checking The Remaining Amount Of Consumables

    Maintenance Checking the Remaining Amount of Consumables 2754-01E Use the procedure below to check the amount remaining in the toner cartridges, etc. It is particularly important to check whether you need to have a new toner cartridge or a new drum cartridge ready before starting a large print job. Display the Printer Status Window ( Displaying the Printer Status Window(P.
  • Page 73 Maintenance Consumables(P. 75)
  • Page 74: Relocating The Machine

    Maintenance Relocating the Machine 2754-01F The machine is heavy. Make sure to follow the procedure below when moving the machine to avoid injury, and also make sure to read the safety precautions before you begin. Important Safety Instructions(P. 2) Turn OFF the machine and computer. ●...
  • Page 75 Maintenance Close the drawer, paper stopper, and all similar parts, and then move the machine to a new location. ● Check how heavy the machine is and carry it without straining. Main Unit(P. 120) Hold the lift handles, and lift up the machine. Carefully place the machine at the new installation site.
  • Page 76: Viewing The Counter Value

    Maintenance Viewing the Counter Value 2754-01H You can check total for the number of pages used for printouts. The number of printouts includes printouts of the list as well as printouts of data from computers. Display the Printer Status Window ( Displaying the Printer Status Window(P.
  • Page 77: Printing Lists Of Settings

    Maintenance Printing Lists of Settings 2754-01J You can print information and settings registered in the machine as a list. User Data List You can check the list of the settings as well as the content that has been registered in the machine by printing a User Data List.
  • Page 78: Consumables

    2754-01K The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables. For optimum print quality, using Canon genuine Toner, Cartridge and Parts is recommended.
  • Page 79 Be careful of counterfeit toner cartridges ● Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 80 Maintenance ● When replacing drum cartridges, see Replacing the Drum Cartridge(P. 64) .
  • Page 81 Troubleshooting Troubleshooting Troubleshooting ............................... 79 .............................. 81 Common Problems ........................82 Installation/Settings Problems ............................83 Printing Problems ........................85 When You Cannot Print Properly ......................87 Printing Results Are Not Satisfactory ........................... 96 Paper Creases or Curls ..........................98 Paper Is Fed Incorrectly ........................
  • Page 82: Troubleshooting

    Troubleshooting Troubleshooting 2754-01L When a problem occurs, check this chapter to find out solutions before contacting Canon. ◼ Common Problems This section describes how to take action when you suspect that the machine is malfunctioning. Common Problems(P. 81) ◼ When You Cannot Print Properly This section describes how to take action when printing results are not satisfactory or the paper creases or curls.
  • Page 83 Troubleshooting...
  • Page 84: Common Problems

    2754-01R If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? Is the power cord connected? ●...
  • Page 85: Installation/settings Problems

    Troubleshooting Installation/Settings Problems 2754-01S Common Problems(P. 81) also. Problem with the USB Connection(P. 82) Problem with the Print Server(P. 82) Problem with the USB Connection Cannot communicate. ● Change the USB cable. If you are using a long USB cable, replace it with a short one. ●...
  • Page 86: Printing Problems

    Connect to another USB port on the computer. ● Can you print from a USB connection to another computer? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Via print server ●...
  • Page 87 Troubleshooting It takes a long time before printing starts. ● Did you print to narrow width paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print.
  • Page 88: When You Cannot Print Properly

    When You Cannot Print Properly 2754-01W If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. ◼ Problems with Image Quality Printing Results Are Not Satisfactory(P.
  • Page 89 Troubleshooting Spots Appear(P. 94) Reverse Side of Paper is Printed Barcode Cannot Be Smudged(P. 94) Read(P. 95) ◼ Problems with Printout Paper Paper Creases or Curls(P. 96) Paper Creases(P. 96) Paper Curls(P. 96) ◼ Problems with Paper Feed Paper Is Fed Incorrectly(P. 98) Printouts Are Skewed(P.
  • Page 90: Printing Results Are Not Satisfactory

    Troubleshooting Printing Results Are Not Satisfactory 2754-01X Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Regular Cleaning(P. 56) Smudge Marks Appear on the Edge of Printouts Are you using appropriate paper? ● Check the supported paper types and replace with an appropriate type.
  • Page 91 Troubleshooting [Options] [Device Settings] [Assisting Print Settings] [Special Print Adjustment A] Select mode Afterimages Appear in Blank Areas Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 122) Loading Paper(P. 32) Is the amount remaining in the toner cartridge running low? ●...
  • Page 92 Troubleshooting ● Setting [Use Special Print Adjustment U] to on in the Printer Status Window may solve the problem. Displaying the Printer Status Window(P. 27) [Options] [Device Settings] [Assisting Print Settings] Select the [Use Special Print Adjustment U] check Are you using paper containing much paper dust or other dust particles? ●...
  • Page 93 Troubleshooting [Options] [Device Settings] [Assisting Print Settings] Select the [Use Special Print Adjustment G] check Are you using rough-surface paper? ● Printed images may be faint when they are printed on rough-surface paper. Setting [Use Special Print Adjustment Q] to on in the Printer Status Window may solve the problem. Displaying the Printer Status Window(P.
  • Page 94 Troubleshooting A Portion of the Page Is Not Printed Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
  • Page 95 Troubleshooting [Options] [Device Settings] [Assisting Print Settings] Select the [Use Special Print Adjustment Q] check ● Setting this to on may affect the image quality. Are you using the machine in an environment with high humidity? ● Change the setting for [Use Special Print Adjustment T] in the Printer Status Window. Setting this item to on may solve the problem.
  • Page 96 Troubleshooting Are you using a specific type of paper? ● The printed side may come out in grayish color for certain type of paper. Check the type of paper you are using and try a different type. Available Paper(P. 122) ●...
  • Page 97 Troubleshooting Available Paper(P. 122) Loading Paper(P. 32) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary. ● Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge.
  • Page 98 Troubleshooting Have you cleaned the fixing unit? ● Clean the fixing unit. Cleaning the Fixing Assembly(P. 58) Printed Barcode Cannot Be Read Are you trying to read a small barcode or one with thick lines? ● Enlarge the barcode. ● Changing the [Select Line Width] setting may solve the problem.
  • Page 99: Paper Creases Or Curls

    Troubleshooting Paper Creases or Curls 2754-01Y Paper Creases Is paper loaded correctly? ● If paper is not loaded below the load limit line or is loaded obliquely, it may crease. Loading Paper(P. 32) Are you using paper that has absorbed moisture? ●...
  • Page 100 Troubleshooting ● Reload the paper by changing the side to print on (front side/back side). ● In rare cases the symptom may become worse depending on the paper. If this occurs, change the side to print on back to the previous side. Are you using paper that has absorbed moisture? ●...
  • Page 101: Paper Is Fed Incorrectly

    Troubleshooting Paper Is Fed Incorrectly 2754-020 Printouts Are Skewed Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 32) Are you printing on curled envelopes? ●...
  • Page 102: Countermeasures For Each Message

    Troubleshooting Countermeasures for Each Message 2754-021 A message appears in the Printer Status Window when there is a problem with print processing, when the machine cannot communicate, or when some other problem prevents normal operation. Find out more information about messages in the following list.
  • Page 103 , though the amount remaining in the toner cartridge cannot be displayed correctly. ● Problems resulting from the use of cartridges that are not Canon products are not covered under the warranty. Cannot Retrieve Printer Information [Canon LBP Bidi Service] is not enabled on the computer.
  • Page 104 Troubleshooting Loading Paper in the Drawer(P. 34) The job may not be printed normally. ● You can click to continue printing. If you continue printing and the results are not satisfactory, print the job again. Check Printer The drum cartridge or the toner cartridge is not set. ●...
  • Page 105 Non-Canon Cartridge May Be in Use The drum cartridge or the toner cartridge used may not be a genuine Canon product. ● Only genuine Canon drum cartridges or toner cartridges should be used as replacement drum cartridges or toner cartridges.
  • Page 106 Troubleshooting ● Load the paper according to the supplementary information displayed below the message. If you loaded paper in the drawer, press the Paper key on the machine. Loading Paper in the Drawer(P. 34) Paper Jam inside Printer Paper jams. ●...
  • Page 107 Troubleshooting ● If the toner cover is not closed completely, check to make sure that the cartridges have been pushed all the way in. Updating Firmware The firmware is being updated. ● Printing is not possible while the firmware is being updated. Print again after the firmware has been updated.
  • Page 108: Clearing Paper Jams

    Do not forcibly remove the jammed paper from the machine ● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 112) ●...
  • Page 109 Troubleshooting...
  • Page 110: Paper Jams Inside The Machine

    Troubleshooting Paper Jams inside the Machine 2754-023 Remove the jammed paper according to the procedure below. Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step. Remove the output cover. Close the paper stopper, and then open the toner cover.
  • Page 111 Troubleshooting Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 112 Troubleshooting Remove the paper cover. Remove any loaded paper. Gently pull out the jammed paper. Load the paper. Replace the paper cover.
  • Page 113 Troubleshooting Insert the cartridges. Insert the drum cartridge. Insert the toner cartridge. Close the toner cover. ➠ The paper jam message disappears, and the machine is ready to print. Replace the output cover.
  • Page 114 Troubleshooting...
  • Page 115: When A Problem Cannot Be Solved

    When a Problem Cannot Be Solved 2754-024 If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. Do not disassemble or repair the machine yourself ●...
  • Page 116 Appendix Appendix Appendix ................................114 ............................115 Third Party Software ............................116 Feature Highlights ........................117 Going Green and Saving Money ............................. 118 Improving Efficiency ..............................119 Specifications ..............................120 Main Unit ............................. 122 Available Paper ............................124 Printer Functions ............................
  • Page 117: Appendix

    Appendix Appendix 2754-025 This chapter contains technical specifications of this machine, instructions on how to use the User's Guide, disclaimers, copyright information, and other important information for customers. ◼ Machine Specifications See the following section(s) when you want to check the specifications of the machine, print function, and so on. Specifications(P.
  • Page 118: Third Party Software

    Appendix Third Party Software 2754-026 For information related to third-party software, click the following icon(s).
  • Page 119: Feature Highlights

    Appendix Feature Highlights 2754-027 This section describes tips for leveraging the features of the machine by category. You can make use of the features according to your intended purposes and operating environment. Going Green and Saving Money(P. 117) Improving Efficiency(P. 118)
  • Page 120: Going Green And Saving Money

    Appendix Going Green and Saving Money 2754-028 There are lots of ways to cut back on paper, toner, power, and expenses. Sleep Mode You can save power by setting the machine to enter sleep mode automatically whenever it has not been used for a while. You don't need to turn OFF the power each time, but you can still have the machine minimize its power consumption.
  • Page 121: Improving Efficiency

    Appendix Improving Efficiency 2754-029 Here are some simple operations that can make complicated tasks more efficient. Make Print Settings Quickly with Intuitive Operation You can easily specify the page layout as well as binding position, etc. intuitively on the preview image in the printer driver.
  • Page 122: Specifications

    Appendix Specifications 2754-02A Specifications are subject to change without notice for product improvement or future release. ◼ Machine Specifications Main Unit(P. 120) Available Paper(P. 122) ◼ Functional Specifications Printer Functions(P. 124) ◼ Environment To Use the Machine System Environment(P. 125)
  • Page 123: Main Unit

    Main Unit 2754-02C ● For information on paper sizes and types for this machine, see " Available Paper(P. 122) ." Name Canon LBP112 Type Desktop Color Supported Black and White Resolution for Writing 600 dpi x 400 dpi (at default speed)
  • Page 124 Appendix Power Source AC 220 V - 240 V, 2.2 A, 50 Hz/60 Hz Power Consumption Maximum Power Consumption 900 W or less During Sleep Mode Approx. 0.4 W (USB connection) With the Main Power Turned OFF 0.5 W or less Dimensions 376 mm x 253 mm x 222 mm (W x D x H)
  • Page 125: Available Paper

    Appendix Available Paper 2754-02E The paper types that can be used with this machine are shown in the following table. ◼ Supported Paper Sizes Paper sizes that can be loaded in the drawer is listed below. A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm) A5 (148.0 mm x 210.0 mm) A6 (105.0 mm x 148.0 mm)
  • Page 126 Appendix Paper Type Drawer Plain L 61 to 70 g/m² Plain L2 60 g/m² Recycled 71 to 89 g/m² Heavy 1 90 to 120 g/m² Heavy 2 121 to 163 g/m² 121 to 163 g/m² Heavy 3 Rough 1 60 to 104 g/m² Rough 2 105 to 163 g/m²...
  • Page 127: Printer Functions

    Appendix Printer Functions 2754-02F Type Internal Print Size Available Paper(P. 122) Print Speed Same as "Print Speed" on Main Unit(P. 120) Resolution Data Processing 600 dpi x 400 dpi, 600 dpi x 600 dpi Page Description Language (PDL) UFR II-LT Resident Fonts None Interface...
  • Page 128: System Environment

    Appendix System Environment 2754-02H System Requirements for the User's Guide Windows ● Internet Explorer 9 and later ● Microsoft Edge ● Firefox ● Firefox ESR ● Chrome macOS ● Safari ● Firefox ● Chrome Linux ● Firefox ● Safari Android ●...
  • Page 129: Manuals And Their Contents

    Appendix Manuals and Their Contents 2754-02J The manuals listed below are included with the machine. Refer to them as necessary. Getting Started Read this manual first. It describes basic setup procedures, from removing the packing materials to setting up the machine. User's Guide (This Manual) This manual describes all the functions of the machine in a manual that is viewed using a Web browser.
  • Page 130: Using User's Guide

    Appendix Using User's Guide 2754-02K The User's Guide is a manual that can be viewed on your computer or mobile device and it describes all of the functions of the machine. You can search from your intended use or enter a keyword to quickly find the page you are looking for.
  • Page 131: Screen Layout Of User's Guide

    Appendix Screen Layout of User's Guide 2754-02L The User's Guide is divided into different screens, and the content of each screen varies. Top Page Appears when User's Guide is started. Click to also display all of the sections under the chapters. Click to return to the previous display.
  • Page 132 Appendix Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. Click to jump to the corresponding page. To return to the previous page, click "Back" on your Web browser.
  • Page 133 Appendix [Enter keyword(s) here] Enter a keyword or keywords and click to display the search results. You can search for pages containing all the keywords by separating the keywords by a space (blank). Also you can only search for pages containing an exact phrase by enclosing the keywords in double quotation marks. Search result Displays the search results of the pages that contain the specified keywords.
  • Page 134 Appendix Viewing User's Guide 2754-02R This section describes the marks, buttons, screens, and other items used in the User's Guide. The warnings and cautions are also given in the "Important Safety Instructions" in the "Getting Started" included with the machine. See also these instructions.
  • Page 135 Appendix Basic Windows Operations 2754-02U Displaying the Printer Folder(P. 132) Enabling [Network discovery](P. 132) Displaying Shared Printers in the Print Server(P. 133) Displaying the [Software Programs/Manuals Setup] Screen(P. 134) Printing a Test Page in Windows(P. 134) Checking the Bit Architecture(P. 135) Checking the Printer Port(P.
  • Page 136 Appendix Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery]. Windows 10 select [Windows System] [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
  • Page 137 Appendix ◼ Displaying the [Software Programs/Manuals Setup] Screen If your computer does not display the [Software Programs/Manuals Setup] screen after inserting the provided CD- ROM/DVD-ROM, follow the procedure below. The CD-ROM/DVD-ROM drive name is indicated as "D:" in this manual. The CD-ROM/DVD-ROM drive name may differ depending on the computer you are using.
  • Page 138 Appendix Click [Print Test Page] in [General] tab. ➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel].
  • Page 139 Appendix Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] [System]. Windows 10/Server 2016 Click [ [Settings] [System] select [About]. Windows Server 2008 Double-click [System]. Check the bit architecture. For 32-bit versions [32-bit Operating System] is displayed. For 64-bit versions [64-bit Operating System] is displayed.
  • Page 140 Appendix In the [Ports] tab, check that the port is selected correctly. ◼ Checking Bidirectional Communication Open the printer folder. Displaying the Printer Folder(P. 132) Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
  • Page 141 Appendix In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected. ◼ Checking the SSID to Which Your Computer is Connected If your computer is connected to a wireless LAN network, click , or in the system tray to display the SSID of the connected wireless LAN router.
  • Page 142 Appendix ◼ When Printing from the Windows Store App Windows Server 2012 Display the charms on the right side of the screen Tap or click [Devices] The driver that you use [Print]. Windows 8.1/Server 2012 R2 Display the charms on the right side of the screen Tap or click [Devices] [Print] The driver that you use...
  • Page 143 For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 144 The duplex function has been auto enabled during the set up and driver installation and Canon strongly recommends that you do not disable this function. You should continue to use the duplex function to reduce the environmental impact of your work with this product at all times.
  • Page 145 Appendix ● Money Orders ● Food Stamps ● Certificates of Deposit ● Passports ● Postage Stamps (canceled or uncanceled) ● Immigration Papers ● Identifying Badges or Insignias ● Internal Revenue Stamps (canceled or uncanceled) ● Selective Service or Draft Papers ●...
  • Page 146 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------- SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------- PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide...
  • Page 147 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license.
  • Page 148 The Software Subjected to the Other License Conditions Please refer to Table of Software and respective License terms below, for more detail and corresponding license conditions. Table of Software Names of Software Terms and Conditions of the License: See Page OpenSSL - 1 -...
  • Page 149 OpenSSL OpenSSL License --------------- /* ==================================================================== * Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
  • Page 150 * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR * ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 151 * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed. * If this package is used in a product, Eric Young should be given attribution * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package.
  • Page 152 * derivative of this code cannot be changed. i.e. this code cannot simply be * copied and put under another distribution licence * [including the GNU Public Licence.] - 5 -...

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