Breville Nespresso Vertuo Creatista User Manual page 26

TROUBLESHOOTING
EN
PROBLEM
MachineisnotrunningandCoffeeButtonlightcontinuously
displays 2 blinks Red and 1 pause.
Leakageorunusualcoffeeflow.
Machineentersstandby.
Coffeegroundsinthecup.
Coffeelighton,butnolightonmilkside.
Descale alert LED is blinking.
Descale alert LED is on and Steam does not work.
Milk steam cycle does not start.
POSSIBLE CAUSES
DuringregularCoffee/Espressopreparation:
•
1)Unlockthehandleandopenthemachinehead
tocheckthatafreshundamagedcapsuleisinserted
inthecorrectposition.
2)Checkthatthehandleisin"locked"position.
3)Checkthatthewatertankisfilled.
DuringDescaling,EmptyingandCleaning:
•
1)Checkthatcapsuleisejected.
2)Checkthatthehandleisin"locked"position.
During Programming Volume:
•
1)Checkifacapsulehasbeenwellinserted.
2)Pleaserefertothecorrespondingchapter.
Checkthatthewatertankiswellpositioned.
•
Tosaveenergythemachinewillturnoffafter
•
2 minutes of non-use.
Performthecleaningproceduretwice.
•
Machinecommunicationerror
•
Machinerequiresadescalingcyclebecompletedinorderto
•
achieveoptimalperformance.
Checkifthewatertankiscorrectlypositioned.
•
Checksteamtipforanyblockagesandensurewandislowered.
•
Checkcoffeebrewinprogress-steamcanonlystartafter
•
coffeefinished.
Checkdescalealertisshowingandrequiresadescale.
•
Checkcleanledisshowingandrequiresasteamwandclean.
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26
EASY SOLUTION
If problem persists:
•
1. Unlockthehandleandopenmachinehead.
2. Replacecapsule(ifneeded).
3. Disconnectpowercordfromtheoutletandplugthemachine
back into outlet after 10 seconds.
4. Closetheheadandpressthebuttontoturn"on"andpress
againtostartbrewing.Ifproblempersists,callNespresso.
See Energy Saving Concept Section.
•
SeeCleaningthecoffeesystemsection.
•
Unplugthemachine,wait10seconds,pluginthemachine,
•
wait10seconds,presssteambutton.
Descalethemachine.
•
Fill water tank.
•
Complete a steam wand cleaning cycle.
•
Complete a descale cycle.
•