Troubleshooting - Breville Nespresso Vertuo Creatista User Manual

TROUBLESHOOTING

PROBLEM
Nolightonbuttons.
Nocoffee.
Coffeeisnothotenough.
Themachinedoesn'tstartandhasCoffeeButtonlightsteadyon.
Themachinehasstoppedandthecoffeeorsteambuttonblinks
red continuously.
Coffeelightblinkswhilemachineisrunning.
Coffeelightblinksandmachineisnotrunning.
POSSIBLE CAUSES
Themachinehasturned"off"automatically.
•
Checkthatthewatertankisfilled.
•
Checkthatafreshcapsuleisinsertedincorrectposition,
•
thatthehandleisproperlylockedandpushthebuttontostart.
Preheatcupwithhotdrinkingwaterfromthetap.
•
CheckthatCoffeeLeverisproperlylocked.
•
Ifbrewingcoffee,checkthatafreshcapsuleisinserted
•
incorrectposition,thatthehandleisproperlylocked
andpushthebuttontostart.
Checkthatthewatertankisfilled.
•
Ifcoffeeisflowingnormally,thisindicatesthemachine
•
is working properly.
Ifonlywaterisflowing,themachineisexecutingauserrequest
•
foreithercleaning,descalingoremptyingthesystem.
Itwilltakesometimebeforethecoffeeflowcomesout
•
(duetobarcodereadingandprewettingthecoffee).
Checkthatafreshcapsuleisinsertedincorrectposition,
•
thatthehandleisproperlylockedandpushthebuttontostart.
Fillthewatertankandpushbuttontostart.
•
25
EASY SOLUTION
Pushcoffeeorsteambuttontoturnmachineon.
•
Checkthemains,plug,voltage,andfuse.
•
Descale if necessary.
•
Openthemachineheadandletthecapsulebeejected.
•
Thenperformacleaningaspercleaningsection.
Descale if necessary.
•
Ifyouarecleaning,descalingoremptyingthesystem,
•
checkthatnocapsuleisinsertedthenclose,lockthemachine
andpushthebuttontostartoneoftheseoperations.
Fillthewatertankandpressthecoffeeorsteambutton
•
torestarttheprocess.
Descale if necessary.
•
Ifthereisnointentiontoclean,descale,oremptythesystem,
•
thenpushthebuttontostopthemachine.Ifthemachineisstill
blinking,exitdescalingmodebyholdingthebuttonforatleast
7secondsorrefertonextsection.Ifproblempersists,
call Nespresso.
Turnthemachineto"offmode"bypushingthecoffeebutton
•
for3secondsandthenpushitagaintoturnthemachine"on".
Nowwaitapproximately20minutestoallowthemachine
to cool down after extensive use.
Ifthemachinedoesn'tturn"off"thenexitdescalingmode
•
bypushingthebuttonforatleast7seconds.
EN