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AT&T SD-WAN with Cisco – Telecommuter
Hardware Installation Quick Start Guide
This guide will help you through the following:
• Unboxing and performing the customer self-installation
• Service Activation
• Wi-Fi Setup
• Support after Service Activation
© 2021 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks of AT&T Intellectual Property.
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Related Manuals for AT&T Teleworker Cisco 1101
Summary of Contents for AT&T Teleworker Cisco 1101
- Page 1 AT&T SD-WAN with Cisco – Telecommuter Hardware Installation Quick Start Guide This guide will help you through the following: • Unboxing and performing the customer self-installation • Service Activation • Wi-Fi Setup • Support after Service Activation © 2021 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks of AT&T Intellectual Property.
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Page 2: What's In The Box
What’s in the Box The following components are included in your Teleworker Cisco 1101 shipping box: LTE Antenna (Optional) Cisco 1101 SD-WAN Router LTE Antenna (Qty 2) Site Documentation Router power cable Package RJ45 Ethernet cable Note: Please take a picture of all labels on the shipping box as they have important equipment information. - Page 3 Step 1 - Attach Power Cord, ethernet cable to Router Determine suitable location within a few feet of your broadband residential Internet gateway (modem/router) Plug in one side of yellow ethernet cable* Attach power cable and leave Power button off If LTE is included, refer to step 3 On/Off Power Button -...
- Page 4 Step 2 – Connect the Teleworker equipment to your broadband residential Internet gateway. Connect the provided ethernet cable used in Step 1 to an available ethernet LAN port on your broadband residential gateway. Note: The broadband residential gateway pictured above may vary with your broadband service. Residential gateway devices often have up to 4 ethernet ports.
- Page 5 Step 3 – Connect LTE Antenna (optional) This step is only applicable if LTE option was purchased. 1. Unscrew the two grey caps labeled A and B on the picture below 2. Screw on one antenna to connector A and one antenna to connector B.
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Page 6: What's Next
What’s next Service Activation Once you have completed the self-installation of your Teleworker equipment, please contact AT&T at 866-204-0852 PIN 10002 to activate your service. Hours of operation are 8am-5pm Eastern Standard Time Monday-Friday. Please note that if you cannot schedule a time within 10 days of receiving your equipment, your service will start billing on day After the service activation call has completed, proceed to the next step of setting up Wi-Fi on your device. - Page 7 Setting up Wi-Fi on Telecommuter Equipment When the Wi-Fi LED on the Access Point blinks green, connect a Wi-Fi enabled device (laptop, desktop or tablet) to the CiscoAirProvision Wi-Fi Name (SSID) from your list of available Wi-Fi networks on your Wi-Fi Light will blink Green device.
- Page 8 Setting up Teleworker Wi-Fi • Open a web browser on your device and type: http://mobilityexpress.cisco This will start the configuration wizard and the admin account page will appear. • Create an admin account to login to the Wi-Fi device by creating a username and password then click on the Start button.
- Page 9 Setup your Controller In the Set up Your Controller section, configure the following: • System Name – Enter a system name to identify your device • Enter Country/Date & Time / Timezone if not already populated • NTP Server – Leave blank •...
- Page 10 Create Wireless Network In the Create Your Wireless Network, under Employee Network, configure the following: • Network Name – Enter a Wi-Fi Name (SSID) you wish to use. This name will show up on your device(s) as your Teleworker Wi-Fi network to connect to.
- Page 11 Advanced Settings In the Advanced Settings, enable RF Parameter Optimization and configure the following: • Select RF Parameter Optimization by clicking the slider which will turn green • Client Density - Leave as Typical • Traffic Type – Leave as Data •...
- Page 12 Confirmation of Settings Confirm the settings you just created on the page: • Click Back if a change is needed • Click Apply to save changes © 2021 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and other marks are trademarks of AT&T Intellectual Property.
- Page 13 Rebooting, Connecting and Testing • Click OK and your system will reboot which will take approximately 8 minutes. Once rebooting has completed, the Wi-Fi Name you just created will appear on your devices list of available Wi-Fi networks. Select the new Wi-Fi Name on your device and enter the Wi-Fi password you created on the prior screen.
- Page 14 Summary Device Login Information Admin Username ______________ Admin Password ______________ System Name ______________ Wi-Fi Information Wi-Fi SSID ______________ Wi-Fi Password ______________ Device IP address for Wi-Fi Configuration (Ask your helpdesk for the first 3 numbers in your IP range if unknown. The last number will normally be 2. ____.____.____.2 ©...
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Page 15: Additional Support Documents
Support after Service Activation For support after service activation, please contact your corporate helpdesk first for assistance in helping to determine the nature of the issue and next steps. Your corporate helpdesk will open support requests with AT&T on your behalf if necessary. Additional Support Documents https://carecentral.att.com/sdwan-cisco ©...