Page 1 User’s manual CLP99287/CLP99387/CLP99457/ CLP99487/CLP99547/CLP99557/ CLP99587 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets www.telephones.att.com/accessories and speakerphones. Visit for a list of compatible cordless headsets and speakerphones. Model number: CLP99287 (two handsets) CLP99387 (three handsets) CLP99457/CLP99487 (four handsets) CLP99547/CLP99557/CLP99587 (five handsets) Type: DECT 6.0 cordless telephone/answering system with...
Page 3: Parts Checklist
User’s manual Quick start guide Cordless handset Charger for cordless handset Battery for cordless handset with power adapter installed (2 for CLP99287) (2 for CLP99287) (1 for CLP99287) (3 for CLP99387) (3 for CLP99387) (2 for CLP99387) (4 for CLP99457/CLP99487)
Page 4: Table Of Contents
User’s manual CLP99287/CLP99387/CLP99457/ CLP99487/CLP99547/CLP99557/ CLP99587 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology Table of contents Getting started Review the device list ......28 Connect/disconnect an active Installation ............1 device ............28 Quick reference guide - handset ..2 Remove a paired device ....29 Quick reference guide - telephone Replace an active device ....30...
Page 5 Multiple handset use Use caller ID to automatically set date and time ......48 Join a call in progress ....... 73 Home area code ........49 Intercom ............74 Cell area code ..........50 Answer an incoming call during Dial mode ............51 an intercom call ........
Page 6 Caller ID Screen uncategorized calls ....143 Allow call once ........145 About caller ID ..........98 Always allow ...........145 Information about caller ID with Block call ..........146 call waiting ..........98 Send call to answering Caller ID log .............99 system ............ 146 How the caller ID log works ...99 Option while on a call ......147 Missed (new) call indicator .....99...
Page 7 Index Deregister handsets ........172 Deregister all handsets from Index ..............212 the telephone base ......172 Alert tones and lights ......173 Handset screen icons .......173 Telephone base screen icons..174 Handset alert tones ......175 Telephone base alert tones ..176 Lights ............177 Display screen messages .....178 Screen messages ........178 Troubleshooting.........183 Maintenance ..........
Page 8: Getting Started
Getting started Installation You must install and STOP! See page 12-15 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 17).
Page 9: Quick Reference Guide - Handset
Getting started Quick reference guide - handset PUSH TO TALK HOME/FLASH Press to initiate a one-to-one (page 80) Press to make or answer a home call or one-to-group broadcast (page 82). (page 54). Press and hold to broadcast to a group of During a call, press to answer an system devices (page 82).
Page 10 Getting started Quick reference guide - handset MUTE/DELETE During a call, press to mute the While reviewing a caller ID log entry, microphone (page 62). press repeatedly to add or remove 1 in front of the telephone number before When the handset is ringing, press to mute the ringer temporarily (page dialing or saving it in the directory.
Page 11 Getting started Quick reference guide - handset REDIAL/PAUSE DIR/VOLUME  Press  DIR to show directory entries Press repeatedly to view the last 10 when the handset is not in use (page numbers dialed (page 67). 92). While entering numbers, press and hold Press to scroll up while in menus.
Page 12 Getting started Quick reference guide - handset Main menu Feature menu Play messages (page 164) The selected menu Answering sys (page 148) item is highlighted. Smart call blk (page 109) Directory (page 87) Caller ID log (page 98) Intercom (page 74) Menu Ringers (page 40) Set date/time (page 42)
Page 13: Quick Reference Guide - Telephone
Getting started Quick reference guide - telephone base While predialing, press to delete DIRECTORY a digits. Press to scroll up while in a menu. /REPEAT Press to show directory entries when the telephone is not in use (page 92). Press to repeat a message or press twice to play the previous message While entering names or numbers, (page 165).
Page 14 Getting started Quick reference guide - telephone base USB port HANDSET LOCATOR The standard size USB port in the Press the button to page all system telephone base is used for charging handsets (page 72). your cell phones. MUTE During a call, press to mute the microphone (page 62).
Page 15 Getting started Quick reference guide - telephone base PTT/FLASH REDIAL/PAUSE Press repeatedly to view the last 10 Press to display the PTT menu to numbers dialed (page 67). begin a PTT call. While entering numbers, press and hold Press and hold to begin a one-to- to insert a dialing pause (page 88).
Page 16: Main Menu
Getting started Quick reference guide - telephone base Main menu The selected menu item is highlighted. Feature menu Answering sys (page 148) Smart call blk (page 109) Directory (page 87) Caller ID log (page 98) Intercom (page 74) Menu Bluetooth (page 23) Ringers (page 40) Set date/time (page 42) Caller ID annc (page 44)
Page 17: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 17 for details. Telephone base installation Plug the large end of the Plug one end of the telephone base power adapter...
Page 18: Charger Installation
Getting started Telephone base and charger installation Charger installation Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION Use only the power adapter(s) supplied with this product. To order a replacement www.telephones.att.com power adapter, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268...
Page 19: Battery Installation And Charging
Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
Page 20 Getting started Battery installation and charging 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.
Page 21 Getting started Battery installation and charging After you install your telephone or power returns following a power outage, the handset and telephone base will prompt Set date you to set the date and time. For instructions, see Set date/ 09/30/15 time on page 42.
Page 22 Getting started Battery installation and charging After the Smart call blocker setting is done or skipped, the handset and the telephone base will prompt if you Start voice want to set up the answering system. Press on the guide to set up Answering handset or telephone base to start the answering system system now?
Page 23: Battery Backup Mode
Getting started Battery backup mode Battery backup mode allows your telephone system to function in the event of a power outage. The telephone system uses stored power from the handset’s battery to operate. To activate the mode After the power goes out, if there is already a handset with enough charge placed in the telephone base, the telephone system enters battery backup mode automatically.
Page 24: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps mentioned below, to connect the telephone base with a standard dual-stud telephone wall-mounting plate. You may need a professional to install the mounting plate. Tabletop to wall-mount installation 1.
Page 25: Wall-Mount To Tabletop
Getting started Installation options Wall-mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wall- mounting plate.
Page 26: Introducing Bluetooth
30 feet) from the telephone base. Keep connected cell phones and headsets within this range. If your cell phone has poor reception in your home, the CLP99287/ CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cannot improve the reception. However, if there is a location in your house with...
Page 27 Bluetooth device. Refer to the Telephone operation section (pages 54-72) on how to operate your Bluetooth devices with your new AT&T CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/ CLP99587 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 183-198) if you experience difficulty when using the telephone system.
Page 28: Connect To Cell Tm Application
Bluetooth Introducing Bluetooth Connect to Cell application ® If you are using Bluetooth-enabled cell phones with Android OS 2.3 or above, you can further extend the flexibility of your telephone system with use of the free Connect to Cell application. Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system.
Page 29: Glossary Of Terms
CELL 1 or CELL 2 on telephone base to use the cell line. Connected - when you pair a Bluetooth device to the CLP99287/CLP99387/ CLP99457/CLP99487/CLP99547/CLP99557/CLP99587, it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will display after on the handset and telephone base screen.
Page 30: Bluetooth Setup
To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. Then, the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/ CLP99587 can be used to make or answer calls on the cell phone line.
Page 31 The pairing process may take up to one minute. If the pairing process fails, try again. The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 to complete the pairing process.
Page 32: Add A Headset
Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user’s manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: MENU 1.
Page 33 You hear a confirmation tone. The corresponding light on the telephone base CELL 2/HEADSET turns on. If you have trouble pairing your headset, it may not be compatible with your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/ CLP99587. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.
Page 34: Auto Connection
Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.
Page 35: Review The Device List
Bluetooth Bluetooth setup Review the device list MENU 1. Press on the telephone base in idle mode. to highlight Bluetooth, then 2. Press CALLER ID DIRECTORY SELECT press 3. Press to highlight Device list, then CALLER ID DIRECTORY SELECT press Connect/disconnect an active device While in the device list menu, you may connect or disconnect your active device.
Page 36: Remove A Paired Device
Bluetooth Bluetooth setup Remove a paired device When you already have a maximum of 4 devices on the device list and you want to add another device, you must first delete one from the list. To remove a paired device: MENU 1.
Page 37: Replace An Active Device
Bluetooth Bluetooth setup Replace an active device If you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the 2 active devices. To replace an active device: MENU 1.
Page 38: Download Directory
Bluetooth setup Download directory You can download up to 4 cell phone directories (phonebooks) to your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.
Page 39: Directory Download
When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three category descriptions may not transfer to your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.
Page 40: Interruption To Directory
Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and the telephone base displays Download failed and all the handsets display Download fail after the call ends. When you try to view the downloaded directory, the telephone base and handsets display Last Download failed: MM/DD/YY.
Page 41: View The Directory Download Information
Bluetooth Bluetooth setup View the directory download information MENU 1. Press on the telephone base in idle mode to Answering sys enter the main menu. Smart cal l blk 2. Press to highlight Directory, Directory CALLER ID DIRECTORY Cal ler ID log SELECT then press BACK...
Page 42: Change Pin
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: 1. Press MENU on the telephone base in idle mode to BLUETOOTH enter the main menu.
Page 43: Remote Voice Control
Bluetooth Remote voice control If you have connected a cell phone to the CLP99287/CLP99387/CLP99457/ CLP99487/CLP99547/CLP99557/CLP99587 telephone system, you can activate the voice-controlled application (voice app) of the cell phone, such ® ® as Siri , Google Now or S Voice , using your handset or telephone base.
Page 44: Activate Remote Voice Control
Bluetooth Remote voice control Activate remote voice control 1. Press VOICE on the handset or VOICE telephone base. If you have connected two cell phones to the telephone, the telephone shows Activate remote voice control of 1: Cell Phone X 2: Cell Phone Y (Cell Phone X and Cell Telephone base Handset...
Page 45 Bluetooth Remote voice control Notes: Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. Please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.
Page 46: Telephone Settings
Telephone settings Handset and telephone base settings Use the menu to change the cordless handset or telephone base settings. MENU 1. Press on the handset or telephone base when it is not in use to enter the main menu. 2. Press on the handset, or press ...
Page 47: Ringer Volume
Telephone settings Handset and telephone base settings Ringer volume You can set the ringer volume for incoming calls on all lines. A ringer off icon shows when the volume is set to off. MENU 1. Press n idle mode to enter the main menu. 2.
Page 48: Ringer Tone
Telephone settings Handset and telephone base settings Ringer tone You can select the ringer tones for incoming home and cell calls. RINGER TONE To select a ringer tone: All lines MENU 1. Press in idle mode to enter the main menu. Home Cel l 1 2.
Page 49: Set Date/Time
Telephone settings Handset and telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Page 50: Lcd Language
Telephone settings Handset and telephone base settings 8. Press on the handset, or press  DIR CALLER ID DIRECTORY on the telephone base to highlight AM or PM, or press 2 for AM or 7 for PM. Press SAVE to confirm. There is a confirmation tone and the screen returns to the previous menu.
Page 51: Caller Id Announce
Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information.
Page 52: Set Speed Dial Voicemail Number
Telephone settings Handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you 1 key. press and hold the To save your voicemail number: SETTINGS MENU 1. Press in idle mode to enter the main menu.
Page 53: Clear Voicemail Indication
Telephone settings Handset and telephone base settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail icon;...
Page 54: Key Tone
Telephone settings Handset and telephone base settings Key tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.
Page 55: Use Caller Id To Automatically Set Date And Time
Telephone settings Handset and telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps SETTINGS mentioned below, to turn the CID time sync feature on or off. Clear voicemail The default setting is On.
Page 56: Home Area Code
Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.
Page 57: Cell Area Code
Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.
Page 58: Dial Mode
Telephone settings Handset and telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing SETTINGS before using the telephone. Key tone CID time sync To set the dial mode: Dial mode 1.
Page 59: Quiet Mode
Telephone settings Handset and telephone base settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
Page 60: No Line Alert
Telephone settings Handset and telephone base settings No line alert If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn the no line alert off using the code, as described below.
Page 61: Telephone Operation
Telephone operation Make, answer and end a call Make, answer or end a home call Using a cordless handset: To make a home call: HOME/ or /SPEAKER, then enter the telephone number. Press FLASH To predial a home call: HOME/ or /SPEAKER.
Page 62: Call Waiting On The Home Line
Telephone operation Make, answer and end a call Notes: The screen shows the elapsed time as you talk (in hours, minutes and seconds). When predialing (preview numbers before dialing), press X/DELETE to backspace and delete; press and hold /PAUSE to insert a dialing pause (a p appears). REDIAL Smart call blocker is set to on by default.
Page 63: Make, Answer Or End A Cell Call
Make, answer and end a call Make, answer or end a cell call The CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/ CLP99587 can be used to make or answer calls on the cell line. You can connect a maximum of 4 Bluetooth enabled cell phones to the telephone base.
Page 64: Call Waiting On The Cell Line
Telephone operation Make, answer and end a call Make a cell call using the cell lines of your telephone system instead of the remote voice control feature, if you need to press dialing keys (0-9, TONE , QUIET#) during a call. Smart call blocker is set to on by default.
Page 65: Answer An Incoming Cell Call While On A Home Call
Telephone operation Make, answer and end a call Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a 1 or 2 displays on the handset or telephone base you are beep and using.
Page 66: Answer A Home Call While On A Cell Call
Telephone operation Make, answer and end a call Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a beep and displays on the handset or telephone base you are using. The telephone base and all other handsets ring.
Page 67: Conference Calls
If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another CLP99287/ CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 device. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.
Page 68: Options While On Calls
If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the CLP99287/ CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 handsets or telephone base.
Page 69: Silence The Ringer
Telephone operation Options while on calls Silence the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Press MUTE OFF/...
Page 70: Temporary Tone Dialing
Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1.
Page 71: Equalizer
Telephone operation Options while on calls Equalizer The equalizer feature enables you to change the quality of the audio to best suit your hearing. Using a cordless handset or the telephone base: 1. While on a home call or cell call, press OPTION. 2.
Page 72 Telephone operation Options while on calls To access the caller ID log while on a call: 1. Press OPTION. to scroll to Caller ID log, then press SELECT. 2. Press  DIR CALL 3. Press to scroll to the desired entry, then press to dial ...
Page 73 Telephone operation Options while on calls Notes: You cannot edit a directory entry while on a call. For more details about the directory, see pages 87-97. You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID log, see pages 98-108.
Page 74: Redial
Telephone operation Redial The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent. Review the redial list To review the redial list of a handset: 1.
Page 75 Telephone operation Redial You can also select a redial entry before dialing. 1. Press REDIAL/ in idle mode. PAUSE or REDIAL/ 2. Press repeatedly to browse until the desired  DIR PAUSE number displays. The handset beeps twice at the end of the list. HOME/ /SPEAKER to call using the home line, or 3.
Page 76 Telephone operation Redial You can also select a redial entry before dialing. 1. Press REDIAL/ in idle mode. PAUSE or REDIAL/ 2. Press q repeatedly to browse until PAUSE CALLER ID DIRECTORY the desired number displays. The telephone base beeps twice at the end of the list.
Page 77: Save A Redial Entry To The Directory
Telephone operation Redial Save a redial entry to the directory Using a cordless handset: 1. Press REDIAL/ in idle mode. PAUSE 2. Press REDIAL/ repeatedly to browse until the desired  DIR PAUSE number displays. 3. Press SAVE. 4. The screen displays Edit number. Use the dialing keys to edit the number, if necessary.
Page 78: Delete A Redial Entry
Telephone operation Redial Using the telephone base: 1. Press REDIAL/ in idle mode. PAUSE REDIAL/ 2. Press q repeatedly to browse until CALLER ID DIRECTORY PAUSE the desired number displays. 3. Press SAVE. 4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.
Page 79: Handset Locator
Telephone operation Handset locator The handset locator feature is useful if you misplace any handsets. To start paging: Press HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. All idle handsets ring and display ** Paging **. Note: If you press OFF/ , QUIET#, MUTE/...
Page 80: Multiple Handset Use
Multiple handset use Join a call in progress Another handset can join you on an outside call. The call continues until all people hang up. You can share an outside call with telephone base and up to 4 system handsets. To join a home call: Using a cordless handset: Press...
Page 81: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, a handset and the telephone base, or a handset/telephone base and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (model AT&T CLP99007), cordless headsets and speakerphones for this telephone base to expand your telephone system (up to 12 handsets or 10 cordless handsets and two cordless headsets/speakerphones).
Page 82 Multiple handset use Intercom Using the telephone base: MENU 1. Press in idle mode to enter the main menu. Smart cal l blk to scroll to Intercom, Press q or p CALLER ID DIRECTORY Directory Cal ler ID log then press SELECT. Intercom If you have one handset and no other registered SELECT...
Page 83: Answer An Incoming Call During An Intercom Call
Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone. To answer a home call during an intercom call: Using a cordless handset: HOME/ Press...
Page 84: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: Hold 1.
Page 85 Multiple handset use Call transfer using intercom Using the telephone base: 1. During the call, press OPTION. to scroll to Intercom, then press SELECT. 2. Press q or p CALLER ID DIRECTORY If you have one handset and no other registered Hold devices, the handset shows Calling HANDSET.
Page 86: Push-To-Talk (Ptt)
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT/ on the telephone base to begin two-way FLASH communication. Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT/ on the telephone base.
Page 87: Ptt Call To A Single Device
Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a cordless handset: 1. There are a few ways to begin a PTT call to a single device. When the handset is not in use: If you have one handset, press and hold PUSH TO TALK. If you have more than one handset: w Press PUSH TO TALK on the handset, then use the dialing keys to enter the destination device number.
Page 88 Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: If you have one handset, press and hold PTT/ FLASH If you have more than one handset: w Press PTT/...
Page 89: Ptt Call To Multiple Devices
Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to- three calls when six or more handsets are registered.
Page 90 Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. You have two ways to call multiple handsets. When the telephone base is not in use: Press and hold PTT/ until the screen shows Connecting to FLASH group..Press PTT/ to choose Group.
Page 91: Answer A Ptt Call
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. Using a cordless handset or the telephone base: 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk.
Page 92: Change A One-To-One Ptt Call To An Intercom Call
Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT session to an intercom call. Using a cordless handset or the telephone base: 1. When your device shows Press and hold [PTT] to talk, press INTCOM. The screen shows Switch to Intercom?.
Page 93: Make An Outgoing Call During A Ptt Call
Multiple handset use Push-to-talk (PTT) Make an outgoing call during a PTT call Using a cordless handset or the telephone base: HOME/ During a one-to-one PTT call, press on your handset or FLASH press HOME on the telephone base to get a dial tone. The PTT call ends automatically.
Page 94: Directory
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.
Page 95: Create Directory Entries
Directory Create directory entries Create a new entry in the home directory Using a cordless handset: MENU 1. Press on the handset in idle mode to enter the main menu. to scroll to Directory, then press SELECT. 2. Press  DIR 3.
Page 96 Directory Create directory entries Create a new entry in the home directory Using the telephone base: MENU 1. Press on the telephone base in idle mode to enter the main menu. to scroll to Directory, then press SELECT. 2. Press q or p CALLER ID DIRECTORY...
Page 97: Dialing Keys
Directory Create directory entries Dialing keys Characters by number of key presses Dialing keys ‘ & space Note: When entering a name in the directory, the first letter of each word is automatically capitalized.
Page 98: Add A Predialed Telephone Number To The Directory
Directory Create directory entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Using a cordless handset: 1. Enter the telephone number when in idle mode, then press SAVE to move on to edit the number and then press NEXT.
Page 99: Review The Directory
Directory Review the directory Review directory entries Using the handset: DIR on the handset when in idle mode. 1. Press  to highlight a directory, then press REVIEW. 2. Press  DIR 3. Press to browse.  DIR -OR- 1. Press MENU when in idle mode.
Page 100: Search The Directory
Directory Search the directory 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. 1. Follow the steps in Review directory entries on the previous page to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 90).
Page 101: Dial, Edit Or Delete A Directory Entry
If you have edited the downloaded entries on the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/ CLP99587, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.
Page 102 Directory Dial, edit or delete a directory entry Using the telephone base: 1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 92-93). 2. When a directory entry displays, press EDIT. The screen shows EDIT NUMBER along with the phone number to be edited.
Page 103: Edit The Type Of A Directory Entry
Directory Dial, edit or delete a directory entry Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review Select Label directory entries and 3-character alphabetical search on 1:Home Cel l...
Page 104: Directory
Directory Dial, edit or delete a directory entry Remove a downloaded directory Using a cordless handset: 1. Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 92-93). OPTION 2. When the desired downloaded directory is chosen, press , then to highlight Remove dir.
Page 105: About Caller Id
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Page 106: Caller Id Log
Caller ID Caller ID log How the caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
Page 107: Caller Id Operation
Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.
Page 108: View Dialing Options
Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
Page 109: Save A Caller Id Log Entry To The Directory
Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. Using a cordless handset: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 100).
Page 110 Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 100). 2. When the desired entry appears, press SAVE. SELECT to select Directory. The telephone base displays 3.
Page 111 Caller ID Caller ID operation Save a caller ID log entry to the allow list Using a cordless handset: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 100). 2. When the desired entry appears, press SAVE. 3.
Page 112 Caller ID Caller ID operation 5. Press NEXT. The telephone base displays EDIT NAME. 6. Use the dialing keys (page 90) to edit the name. Press q or p to move the cursor to the left or right. CALLER ID DIRECTORY Press 0 to add a space.
Page 113 Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 100). 2. When the desired entry appears, press SAVE. to highlight Block list, and then press 3.
Page 114: Delete Caller Id Log Entries
Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 100). 2. When the desired entry appears, press SAVE. to highlight Star 3. Press q or p CALLER ID DIRECTORY...
Page 115: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
Page 116: Smart Call Blocker
Smart call blocker About Smart call blocker* If you have subscribed to caller ID service, then you can use Smart call blocker to filter robocalls, telemarketing calls and unwanted calls for you, while allowing welcome calls to get through. You can set up your lists of welcome callers and unwelcome callers. Smart call blocker allows calls from your welcome callers to get through, and it blocks calls from your unwelcome callers.
Page 117: Call Categories
Smart call blocker About Smart call blocker Call categories Calls are classified into four categories: Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list.
Page 118: Call Controls
Smart call blocker About Smart call blocker Call controls Smart call blocker is set to on, and to screen calls without numbers and uncategorized calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted. If your directory, allow list, star name list and block list are empty when Smart call blocker is on, all calls will be classified as unknown calls.
Page 119 Smart call blocker About Smart call blocker Call category Call control Calls without numbers Screening with caller name (default settings) You can set to screen, allow, or The telephone plays the screening block all calls of this call category, announcement, and then asks the or to send these calls to the caller to say his/her name before the answering system.
Page 120: Call Block Settings
Smart call blocker Call block settings Set Smart call blocker on/off The Smart call blocker feature is set to on by default. Using a cordless handset: Play messages Answering sys MENU 1. Press on the handset in idle mode to enter the main Smart call blk menu.
Page 121 Smart call blocker Call block settings 3. Press to scroll to Calls w/o num, then press  SELECT. SMART CALL BLK Al low list 4. Press to scroll to one of the following options,  Star name list then press SELECT. Calls w/o num Screening - ask the caller to press the pound key (#) BACK...
Page 122: Control Uncategorized Calls
Smart call blocker Call block settings Answering sys - forward the calls to the answering system without ringing. Block - reject the calls with block announcement. 5. If you select Screening, press q or p to choose one of CALLER ID DIRECTORY the following options, then press SELECT.
Page 123 Smart call blocker Call block settings Answering sys - forward the calls to the answering system without ringing. Block - reject the calls with block announcement. 5. If you select Screening, press to choose one of the following  options, then press SELECT. w/ Caller name - ask the caller to say his/her name before the call rings on your telephone.
Page 124: Block List
Smart call blocker Call block settings w/o Caller name - ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call. Note: Robocalls will be classified as uncategorized calls. If you select Screening, the telephone screens and filters these calls.
Page 125 Smart call blocker Call block settings /DELETE to erase all characters. Press and hold MUTE Press TONE to change the next letter to upper or lower case. 8. Press SAVE to store your block entry. Using the telephone base: 1. Press MENU on the telephone base in idle mode to enter the main menu.
Page 126 Smart call blocker Call block settings Review block list: Using a cordless handset or the telephone base: SMART CALL BLK 1. Press MENU in idle mode to enter the main menu. SCB On/Off 2. Press on the handset, or press q CALLER ID Block list ...
Page 127 Smart call blocker Call block settings Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key). SAVE to confirm. The screen shows Saved to block list. 7 .
Page 128 Smart call blocker Call block settings 3. To edit the number: Use the dialing keys to enter digits. Press to move the cursor to the left or right.  DIR /DELETE or BACKSP Press to backspace and erase a digit. MUTE Press and hold /DELETE to erase the entire entry.
Page 129 Smart call blocker Call block settings 5. To edit the name: Use the dialing keys to enter characters. Press q or p to move the cursor to the left or right. CALLER ID DIRECTORY Press 0 to add a space. Press X/DELETE to erase a character.
Page 130: Allow List
Smart call blocker Call block settings Allow list Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries. Add an allow entry: Using a cordless handset: MENU 1. Press on the handset in idle mode to enter the main menu.
Page 131 Smart call blocker Call block settings Using the telephone base: MENU 1. Press on the telephone base in idle mode to enter the main menu. 2. Press q or p to scroll to Smart call blk, then press CALLER ID DIRECTORY SELECT.
Page 132 Smart call blocker Call block settings Review allow list: Using a cordless handset or the telephone base: SMART CALL BLK MENU 1. Press in idle mode to enter the main menu. SCB On/Off 2. Press on the handset, or press q CALLER ID ...
Page 133 Smart call blocker Call block settings Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key). SAVE to confirm. The screen shows Saved to allow list. 7 .
Page 134 Smart call blocker Call block settings 3. To edit the number: Use the dialing keys to enter digits. Press to move the cursor to the left or right.  DIR /DELETE or BACKSP Press to backspace and erase a digit. MUTE /DELETE to erase the entire entry.
Page 135 Smart call blocker Call block settings 5. To edit the name: Use the dialing keys to enter characters. Press q or p to move the cursor to the left or right. CALLER ID DIRECTORY Press 0 to add a space. Press X/DELETE to erase a character.
Page 136: Star Name List
Smart call blocker Call block settings Star name list There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
Page 137 Smart call blocker Call block settings 5. When the screen displays ENTER NAME, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized. Press q or p to move the cursor to the left or right.
Page 138 Smart call blocker Call block settings Save a caller ID log entry to star name list: Using a cordless handset or the telephone base: Star this name? 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 100).
Page 139 Smart call blocker Call block settings 3. To edit the name: Use the dialing keys to enter characters. EDIT NAME Press q or p to move the cursor CALLER ID DIRECTORY Bay River Eleme to the left or right. BACKSP SAVE Press 0 to add a space.
Page 140: Screening Announcements
Smart call blocker Call block settings Screening announcements If you have set to screen calls without numbers and/or screen uncategorized calls, the callers of one or all of the following incoming call categories will hear a screening announcement. Calls that are “out of area“ or with numbers set to “Private“. Calls with numbers that are not on your directory, allow list, or block list, or with absent caller ID number.
Page 141 Smart call blocker Call block settings Play your current announcement of screening without caller SMART CALL BLK name: Cal ls w/o num Using a cordless handset or the telephone base: Uncategorized MENU 1. Press in idle mode to enter the main menu. Screening annc BACK SELECT...
Page 142 Smart call blocker Call block settings Reset all your screening announcements: Using a cordless handset or the telephone base: MENU 1. Press in idle mode to enter the main menu. 2. Press on the handset, or press q CALLER ID ...
Page 143: Allowed Calls
Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system: Home line Calls with numbers saved in your allow list. Chris 888-883-2445 Calls with numbers saved in your directory, but not on your block list.
Page 144: Allow Uncategorized Calls
Smart call blocker Allowed calls Allow uncategorized calls If Smart call blocker is on, and you have set to allow uncategorized calls, the following type of incoming calls SMART CALL BLK will ring on your telephone system. Star name list Cal ls w/o num Calls with numbers that are not on your directory, allow Uncategorized...
Page 145: Blocked Calls
Smart call blocker Blocked calls If Smart call blocker is on, incoming calls with numbers saved in your block list will not ring. The telephone plays Blocked the block announcement “Calls to this number are being cal l screened by Smart call blocker. The number you are calling 888-883-2445 is not accepting your call.
Page 146: Block Uncategorized Calls
Smart call blocker Blocked calls Block uncategorized calls If Smart call blocker is on, and you have set to block uncategorized calls, the following type of incoming calls SMART CALL BLK will not ring, and the calls will be terminated. Star name list Calls with numbers which are not on your directory, Cal ls w/o num...
Page 147: Screen Calls Without Numbers
Smart call blocker Screen calls without numbers If Smart call blocker is on, and your telephone is set to screen calls without number, the telephone will not ring Smart cal l blk when receiving incoming calls that are “out of area“ screening...
Page 148: Answer Call Once
Smart call blocker Screen calls without numbers If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log. While a call is being screened, you can press ANSWER, HOME/ , CELL 1...
Page 149: System
Smart call blocker Screen calls without numbers Send call to answering system 1. When the telephone starts ringing, and the screen displays Screened call: On the handset, press HOME/ , CELL 1 , CELL 2 , or FLASH /SPEAKER to pick up the call. -OR- On the telephone base, press HOME, CELL 1 or CELL 2 to pick up the call.
Page 150: Screen Uncategorized Calls
Smart call blocker Screen uncategorized calls If Smart call blocker is on, and your telephone is set to screen uncategorized calls, the telephone will not ring Smart cal l blk when receiving the following incoming calls: screening... Incoming calls with absent caller ID numbers; Incoming calls with numbers that are not in your ANSWER directory, allow list, nor block list;...
Page 151 Smart call blocker Screen uncategorized calls Screen uncategorized calls without asking for caller names When the telephone is screening a call, the caller hears the telephone announces “Hello. Calls to this number are being screened by Smart call blocker. If you’re a family member, friend or invited caller, please press pound to be connected.
Page 152: Screen Uncategorized Calls
Smart call blocker Screen uncategorized calls Allow call once 1. When the telephone starts ringing, and the screen displays Screened call: On the handset, press HOME/ , CELL 1 , CELL 2 , or FLASH /SPEAKER to pick up the call. -OR- On the telephone base, press HOME, CELL 1 or CELL 2 to pick up the call.
Page 153: Block Call
Smart call blocker Screen uncategorized calls Block call 1. When the telephone starts ringing, and the screen displays Screened call: Home line On the handset, press HOME/ , CELL 1 , CELL 2 FLASH Screened /SPEAKER to pick up the call. , or cal l -OR-...
Page 154: Option While On A Call
Smart call blocker Option while on a call When you are on a call and speaking to the caller, and you do Home 0: 00: 12 BLOCK not want to continue the call, you can press to end the call. The telephone plays the block announcement “The 5:32am 8/06 number you are calling is not accepting your call.
Page 155: Answering System
Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
Page 156 Answering system Answering system settings To record a new outgoing announcement: Using a cordless handset: MENU 1. When the handset is in idle mode, press to enter the main menu. to scroll to Answering sys, then press 2. Press Recording ...
Page 157 Answering system Answering system settings To delete or reset your outgoing announcement: Using a cordless handset: MENU 1. When the handset is in idle mode, press to enter the main menu. to scroll to Answering sys, then press SELECT. 2. Press ...
Page 158 Answering system Answering system settings Using the telephone base: 1. When the telephone base is in idle mode, press MENU to enter the main menu. 2. Press SELECT to select Answering sys. SELECT again to select Announcement. 3. Press 4. Press q or p to scroll to Play annc, then press SELECT.
Page 159: Answer On/Off
Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but Play messages if you do so, the answering system does not answer calls and Answering sys record incoming messages.
Page 160: Confirmation Tone
Answering system Answering system settings Using the telephone base: Press /ANSWER ON to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”...
Page 161: Voice Guide
Answering system Answering system settings Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to Play messages record your own announcement, set the number of rings, and Answering sys set the message alert tone.
Page 162: Call Screening
Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can HOME/ on the handset, or HOME on the answer the call by pressing...
Page 163: Number Of Rings
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.
Page 164: Remote Access Code
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: Using a cordless handset: MENU 1.
Page 165: Message Alert Tone
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.
Page 166: Recording Time
Answering system Answering system settings Recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Using a cordless handset: ANS SYS SETUP MENU 1. When the handset is in idle mode, press to enter the Remote code main menu.
Page 167: About The Answering System
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
Page 168: Use The Answering Machine And Voicemail Together
Answering system About the answering system Use the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider.
Page 169: Voice Prompts
Answering system About the answering system Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 155), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
Page 170: Call Intercept
Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by HOME/ on the handset, or pressing HOME on the pressing FLASH telephone base. Temporarily turn off the message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages.
Page 171: Message Playback
Answering system Message playback If you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller. When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded.
Page 172: Options During Playback
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press q/VOLUME/p to adjust the message playback volume. Press /SKIP or SKIP to skip to the next message.
Page 173: Delete All Old Messages
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”...
Page 174: Record And Play Memos
Answering system Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages.
Page 175: Remote Access
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. Once the system answers, enter the two-digit remote access code (19 is the default code.
Page 176 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. Notes: If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.
Page 177: Appendix
Appendix Add and register handsets/headsets/speakerphones Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CLP99007, sold separately) or up to 10 cordless handsets and 2 cordless headsets and speakerphones (sold separately). Visit www.telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones.
Page 178 Appendix Add and register handsets/headsets/speakerphones If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on both screens. The handset shows To register HS, see manual. and the telephone base returns to idle mode.
Page 179: Deregister Handsets
Appendix Deregister handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
Page 180: Alert Tones And Lights
Appendix Alert tones and lights Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. Search - you can perform 3-character alphabetical search to find entries quickly. CELL line- On steadily when a cell line is in use or there is an incoming cell call.
Page 181: Telephone Base Screen Icons
Appendix Alert tones and lights Telephone base screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. Search - you can perform 3-character alphabetical search to find entries quickly. CELL line- On steadily when a cell line is in use or there is an incoming cell call.
Page 182: Handset Alert Tones
Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps CID or  DIR on a cordless handset when the You are pressing volume is already at its highest or lowest setting.
Page 183: Telephone Base Alert Tones
Appendix Alert tones and lights Telephone base alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Indicates the start of message recording during call screening or the end of a message playback session.
Page 184: Lights
Appendix Alert tones and lights Lights /PLAY/STOP On when the answering /ANSWER ON system is playing recorded On when the messages. answering system Flashes when there are new is on. messages. HOME On when the home line is in use. Flashes quickly when there is an incoming home...
Page 185: Display Screen Messages
Appendix Display screen messages Screen messages The telephone has just added an entry to the allow list. Added to allow list The telephone has just added an entry to the block list. Added to block list The telephone has just added an entry to the star name list. Added to star name list The telephone is activating remote voice control.
Page 186: Calls On Hold
Appendix Display screen messages Screen messages Message received from Alerts manager that your cell phone’s Cell 1/2 low batt battery is low. A Bluetooth device failed to establish a connection with your Connection failed telephone system. The telephone has failed to activate remote voice control. Connection timeout.
Page 187 Appendix Display screen messages Screen messages There are new voicemail messages from your telephone New voicemail service provider. The device(s) you are trying to transfer a call to is out of No answer. range, off hook, or has no power. Try again.
Page 188 Appendix Display screen messages Screen messages One handset has started a PTT session to another handset and PTT From HANDSET X telephone base. To devices: One handset has started a PTT session to another handset. PTT From HANDSET X To devices: You have started the PTT process with a handset.
Page 189 Appendix Display screen messages Screen messages Screen display before handset registration. To register HS, see manual. You try to join a call when there are already four handsets on Unable to call. that call. Try again You try to make an outside call when another device is transferring a call with the intercom feature.
Page 190: Troubleshooting
Appendix Troubleshooting If you have difficulty with your phone, please try the following suggestions. www.telephones.att.com For Customer Service, visit our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial I cannot pair my cell phone to the telephone base. Make sure you have cellular coverage.
Page 191 Turn off your cell phone, then turn it on again. Make sure that your cell phone is on the active devices list. For some cell phones, you must authorize the CLP99287/CLP99387/ CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.
Page 192 During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the CLP99287/ CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.
Page 193 Another option is to download again either your SIM card or phone memory, but not both. Some of my cell phone contacts were not imported to my CLP99287/ CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587. Try copying the contacts from your SIM card to your cell phone memory first, then download from your phone memory.
Page 194 Appendix Troubleshooting The iPhone ringtone played is unclear or too loud with noise. The quality of ringtone played on your telephone is subject to individual ringtone characteristics. Try using another iPhone ringtone to test the quality. My telephone doesn’t work at all. Make sure the power cord is securely plugged in.
Page 195 Appendix Troubleshooting Make sure your cell phone’s data or Wi-Fi signal is in full strength and your cell phone can connect to the Internet. Try to activate the voice app on your cell phone to ensure it is in place. Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone.
Page 196 If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CLP99287/CLP99387/CLP99457/CLP99487/ CLP99547/CLP99557/CLP99587 telephone, or contact your telephone service provider (charges may apply).
Page 197 Appendix Troubleshooting During power outage, I put a handset in the telephone base but the system fails to power up. Make sure the handset you placed in the telephone base has enough charge to power up the system. Try removing and re-installing the handset’s battery. Place the handset in the telephone base again.
Page 198 Appendix Troubleshooting The batteries do not hold a charge. If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (page 193). Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
Page 199 Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. I hear other calls while using my phone. Disconnect the telephone base from the telephone jack, and plug in a different telephone.
Page 200 Appendix Troubleshooting Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. Remove the battery. Install the battery again and place the cordless handset into the telephone base.
Page 201 Appendix Troubleshooting My caller ID isn’t working. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. The caller may be calling from an area that supports caller ID. Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Page 202 Appendix Troubleshooting While screening a call, the telephone suddenly stops screening and connects to the call. Another handset may have picked up the screening call. If you have other telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller.
Page 203 Appendix Troubleshooting Difficulty hearing messages. Press VOLUME/p to increase the telephone base speaker volume. /VOLUME to adjust the message playback volume on a handset. Press  DIR System does not answer after the correct number of rings. • Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on.
Page 204 Appendix Troubleshooting System does not record messages. Make sure the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on. Make sure the memory of the answering system is not full. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 156).
Page 205 Appendix Troubleshooting I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English. MENU on your handset or base in idle mode, then enter 364# on the Press handset or base. You hear a confirmation tone. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
Page 206: Maintenance
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Page 207: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual.
Page 208: Telephones
Appendix Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Page 209: Pacemakers
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Page 210: For C-Ul Compliance
Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
Page 211 Appendix For C-UL compliance MISES EN GARDE: N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, www.telephones.att.com visitez notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342/ www.telephones.att.com BT283342).
Page 212 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
Page 213: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Page 214: Fcc Part 15
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Page 215: California Energy Commission Battery Charging Testing Instructions
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
Page 216: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial 1.
Page 217 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial Note: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Page 218: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Telephone base voltage 96Vrms - 129Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 600mA 5.1VDC @ 1000mA (AC adapter output) Handset voltage 2.4 VDC, AAA×2, Ni-MH battery pack Charger voltage 6VDC @ 400mA (AC adapter output) Operation...
Page 219: Deregister All Handsets From Index
Index Index Calls without numbers 110 Call transfer 77–78 Active devices 27, 30 Cell area code 50 Add a bluetooth headset 25–26 Cell call 56 Add a cell phone 23–24 Cell phone download Add a handset 170–171 directory 31–32 Alerts manager 21 Cell ringer 35 Alert tones Chain dialing 64–66...
Page 220 Index Index Message alert tone 158 Handset capacity 161 handset locator 72 playback 164–166 quick reference guide 2–5 Mute 62 ringer tone 41 ringer volume 40 screen icons 173 No line alert 53 speakerphone 61 Number of rings 156 temporary ringer silencing 62 voicemail indication 46 HD audio 211 Operating range 211...
Page 221 Index Index Safety information 200–202 View the directory download Search for a contact 93 information 34 Share an outside call 73 Voice announce caller ID 44 Smart call blocker 109–147 Voice control 36–38 allowed calls 136–137 Voice guide 154 blocked calls 138–139 Voicemail 45, 46, 160, 161 call controls 111 Volume control 61...
Page 222: Remote Access Wallet Card
Skip the message ....Record announcement..End remote access call ..(or hang up) Turn system off or on ..Models: CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/ CLP99587 Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2017 Advanced American Telephones. All Rights Reserved.
Page 223 www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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Clp99557 Clp99587 Clp99387 Clp99457 Clp99487 Clp99547

AT&T CLP99287 User Manual

Getting Started

Telephone Settings

Telephone Operation

Multiple Handset Use

Directory

Caller ID

Smart Call Blocker

Answering System

Appendix

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