Troubleshooting - Breville the Tea Maker BTM800 Instruction Book

Troubleshooting

PROBLEM
Tea Maker will
™
not switch 'ON'
The Tea Maker
™
will not work
The LCD light has
gone out
I cannot select a
certain function
The LCD screen
displays 'RESET'
The LCD screen
displays 'ERROR'
POSSIBLE CAUSE
• Check the power plug is securely inserted into the outlet.
• Insert the power plug into an independent outlet.
• Insert the power plug into a different outlet.
• Reset the circuit breaker if necessary.
• For additional safety the Tea Maker™ is fitted with a thermal
cut out. In the event of severe overheating, the Tea Maker™
will automatically shut down to prevent further damage.
Should this continue, call the Breville
Centre 080-822-1691.
• Check the glass jug is securely positioned on the power base.
• The Tea Maker™ goes into standby mode if not used for
3 minutes. When in standby mode, the backlight of the LCD
screen will switch off and the current time will appear on the
display.
• To re-activate the Tea Maker out of standby mode:
- Remove then replace the glass jug from the power base.
- Press any button on the power base except the
HOT WATER|Cancel or TEA|Cancel buttons.
The LCD screen will re-illuminate.
• Certain features cannot be selected or changed during the
heating or brewing cycle. The LCD screen may temporarily
change or a sound alert may be heard, but no changes to the
cycle will be made.
• The LCD screen will display a flashing 'RESET' when there
is a resettable electronic issue. Remove the plug from the wall
outlet, wait 5 seconds, then plug back in.
• Call Breville Customer Service 080-822-1691 if the 'RESET'
®
message continues.
• The LCD screen will display a flashing 'ERROR' when there
is a non-resettable issue with the appliance. Should this occur,
call the Breville Customer Service Centre 080-822-1691.
®
Customer Service
®
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