Online Service And Support; How To Access Help - Compaq Presario 4000 Series Getting Started

Online Service and Support

How to Access Help

Getting Started
For rapid access to accurate solutions, go to
compaq.com/consumersupport. Whether you are a novice or
technical expert, knowledge, information, and assistance are available
when and where you need them.
I
Need access to drivers and product documentation? Find
original product drivers, the latest updates and software fixes,
warranty information, and product documentation.
web14.compaq.com/falco/sp_list.asp
I
Join the Compaq Customer Communities: Where novices to
technical experts collaborate to share knowledge, information,
and assistance. Participate in existing product discussions, review
commonly asked questions, and answer or post new questions to
a community of users.
I
Open an online service event with a Compaq Support
Specialist: Do you have a product warranty issue or need to
contact a technical expert? Contact Compaq online for the fastest
time to a solution. To ensure proper handling of your service
event, please include your:
❏
Product model number
❏
Product serial number
❏
Date of purchase
❏
Detailed description of your issue or question
compaq.com/athome/support/consumeremail.html
The first step when you need help is to press the Help G button on
your keyboard, giving you access to an integrated help and assistance
tool from Microsoft and Compaq. The Compaq Help & Support
Center provides a wealth of help and assistance, especially when you
need:
I
Answers to questions about your hardware or software
compaq.com/communities
Help & Support
5–3