Table of Contents
Advertisement
Use
Use TuneWISE for commissioning. Commissioning must be
performed by qualified and trained WISE service engineers.
Use SuperWISE for settings, reading alarms, etc. See the
User Manual for WISE.
Trouble shooting
The product is not shown in the system:
• Make sure that the product is energized (e.g. diode).
• Make sure that the product is paired.
• Make sure the product is in the right radio network.
The product shows incorrect/no air flow/pressure
• Make sure that the product is installed according to the
recommended distance.
• Check that there is air flow/pressure.
• Make sure that the product is correctly oriented
in terms of air flow direction.
• Check that the measuring tubes are mounted correctly.
• Check that the measuring tubes are undamaged.
The product does not regulate the air flow/pressure
• Check that the damper insert is located correctly.
• Check that the damper cone has not become detached
from its mount.
• Check that the damper motor is connected to the right
input.
The product shows incorrect/no temperature
• Make sure that the temperature sensor does not hang
outside the product.
• Check that the temperature sensor is connected to the
right input.
Cleaning
Ideally, the product should be cleaned in connection with
the cleaning of the rest of the ventilation system.
Cleaning of electrical components
• If needed, use a dry cloth to clean the components.
• Never use water, detergent and cleaning solvent or a
vacuum cleaner.
External cleaning
• If necessary use tepid water and a well-wrung cloth.
• Never use detergent and cleaning solvent or a vacuum
cleaner.
Internal cleaning
• The damper insert must be dismantled when cleaning
the ventilation system.
• Cleaning equipment such as whisks and the like must
not be fed through the damper insert.
• If necessary remove dust and other particles that can
be present in the product.
• Never use detergent and cleaning solvent or a vacuum
cleaner.
Service/maintenance
• The product does not require any maintenance, except
for any cleaning when necessary.
• In connection with a service, mandatory ventilation
inspection or cleaning of the ventilation system, check
that the general condition of the product appears to be
good. Pay particular attention to the suspension, cables
and that they sit firmly in place.
• It's not permissible to open or repair electrical components.
• If you suspect that the product or a component is
defective, please contact Swegon.
• A defective product or component must be replaced by
an original spare part from Swegon.
Materials and surface treatment
Air diffuser
• The connection spigot is made of galvanized sheet
steel (Z275).
• Other metal parts are powder coated sheet steel.
• Standard colour white RAL 9003, gloss 30.
Commissioning box
• All sheet-metal parts are galvanized sheet steel (Z275).
• Internal sound-absorbing material is made of PET
(polyethylene terephthalate), fire rating: B-s1, d0.
Disposal
Waste must be handled according to local regulations.
Product warranty
The product warranty or service agreement will not be
valid/will not be extended if: (1) the product is repaired,
modified or changed, unless such repair, modification
or change has been approved by Swegon AB; or (2) the
serial number on the product has been made illegible or
is missing.
05/01/2023
Swegon reserves the right to alter specifications.
WISE Kite Ceiling
5
Advertisement
Table of Contents
