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Summary of Contents for Drive DeVilbiss Healthcare UltraFold
- Page 1 UltraFold Auto Folding Scooter Instructions for use...
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Page 3: Table Of Contents
CONTENTS 1. INTRODUCTION 2. CONTACT INFORMATION 3. PRODUCT DESCRIPTION 3.1 Environment 3.2 Intended User Group 3.3 Intended Use 3.4 Indications 3.5 Product Overview 4. SAFETY 4.1 Warnings & Cautions 4.2 Risk Assessment 4.3 Contraindications 4.4 Scooter Loading 4.5 Training 4.6 General Warnings 5. -
Page 4: Introduction
For assistance in setting up, using, maintaining your scooter, to report unexpected operation or for any service, warranty, sales or customer service information regarding this product, please contact your provider. If in doubt, contact Drive DeVilbiss Healthcare Ltd. at the following address: Drive DeVilbiss Healthcare Ltd. Holmfield, Halifax... -
Page 5: Product Description
3. PRODUCT DESCRIPTION 3.1 Environment The UltraFold Auto Folding Scooter can be used in both indoor and outdoor environments, where appropriate. The UltraFold Auto Folding Scooter can be used on flat, even path surfaces, however the user should avoid grass, gravel, gradients greater than 6°... -
Page 6: Product Overview
3.5 Product Overview This product has been designed to provide a comfortable and secure solution for users who have difficulty walking long distances and are capable of operating a compact mobility scooter. The product is a class A scooter (under EN 12184:2014), class I medical device and class 2 invalid carriage (under The Use of Invalid Carriages on Highways Regulations 1988). -
Page 7: Safety
4. SAFETY 4.1 Warnings & Cautions Warnings in this user manual highlight potential hazards that if disregarded could lead to injury or death. Warning Cautions in this user manual highlight potential hazards that if disregarded could lead to equipment damage or failure. Caution 4.2 Risk Assessment Before using the scooter, a risk assessment must be performed by a... -
Page 8: Scooter Loading
Maximum user weight is the sum of the user mass and the mass of ancillary attachments or accessories. Exceeding the maximum weight capacity will void your warranty. Drive DeVilbiss Healthcare Ltd will not be held responsible for injury and / or damages resulting from failure to observe weight capacities. - Page 9 Misused electrical equipment can be hazardous. • Only manufacturer approved parts, specified for the UltraFold scooter, should be used. Accessories that have not been approved or designed for use with the scooter are not to be used – a hazard could be introduced due to product combination incompatibility.
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Page 10: Transport & Storage
Keep the keys and instructions for use with the scooter or in a safe place. This vehicle is suitable for land and air transport. The UltraFold Auto Folding Scooter comes with a lithium battery pack, which may require special packaging provisions in line with IATA or UN Guidelines. - Page 11 • Improper storage of your scooter may result in permanent damage to the frame and electronics. • Do not sit on the scooter while in a moving vehicle. • To prevent the risk of cross infection, prior to removal, transport or storage, ensure the scooter has been cleaned and disinfected in line with section 10 of these instructions for use.
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Page 12: Symbol Definition
6. SYMBOL DEFINITION The following symbols are found on this scooter: Symbol Description Warning Beware of potential hazard Caution Beware of potential product damage Refer to instructions for use - Recommended Failure to read the instructions for use could introduce a hazard Refer to instructions for use - Mandatory Failure to read the instructions for use could introduce a hazard Medical Device... - Page 13 Symbol Description Serial number Product code Model Number Quantity UK Responsible person Authorised EU Representative Manufacturer Date of manufacture Importer Distributor W.E.E.E Label - Found on individual parts of electrical system (Waste Electrical and Electronic Equipment) Refer to section 13) Keep away from rain Beware of trapping points This device must not be used as a seat in a motor vehicle.
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Page 14: Parts Identification
7. PARTS IDENTIFICATION Seat backrest Tiller pod Armrest Tiller adjustment knob Battery compartment Charging socket Lights Green light (used to UNFOLD scooter) Transit wheel Red light (used to FOLD scooter) -
Page 15: Charging & Preparing For Use
• Do not drive the scooter while the charging cable is attached or connected. • Only charge the UltraFold Auto Folding Scooter with the charger approved by the manufacturer. Never charge the scooter using a different charger. • Charge fully before each use. - Page 16 The battery light on your charger indicates different charge statuses. The table below shows the lighting modes. Any other signals may indicate faulty equipment. Light indicator Status Charging is in operation Green Bulk charging (95% charge) is complete and the charger is trickle charging the battery.
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Page 17: Folding & Unfolding
8.2 Folding & Unfolding Prior to using your scooter, familiarise yourself with the automatic folding and unfolding feature through either the keyless remote or buttons integrated on the rear of the scooter. • Some components of your scooter are heavy, and you may need assistance to lift or carry. - Page 18 6. To fold the scooter without using the remote FOB press and release the RED button on the rear left-hand-side of the scooter (pictured). The scooter will start folding and will automatically stop when complete. TO UNFOLD THE SCOOTER: Switch the scooter on and off with the key.
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Page 19: Transferring Users
8.3 Transferring Users Always have an attendant present while transferring in and out of your scooter. Safely reduce the distance between your scooter and the object you are transferring onto, and turn the power off. Position yourself as far back as possible before transferring, and never place your weight or downward force on adjustable parts. -
Page 20: Operation Of The Scooter
9. OPERATION OF THE SCOOTER 9.1 Operational Limits Ambient temperature: -10°C to +45°C In extremely cold conditions your batteries may freeze depending on the battery charge, usage, and composition of the batteries. In extremely hot conditions your scooter may operate at a lower speed. This is due to the safety mechanism built into the unit to prevent damage to the gearbox and other electronic functions when operating too hot. - Page 21 Key Ignition. The key ignition acts as the power switch for the scooter. To switch the power on, turn the key clockwise and battery gauge should illuminate. To switch the power off, turn the key anti-clockwise, after which the battery gauge should switch off and the key can be removed. Do not turn the ignition off whilst driving as this will lead to an emergency stop and possible risk of damage or injury.
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Page 22: Battery Gauge
9.3 Battery Gauge The battery gauge on the tiller console lights LEDs to show remaining power: Green (3 or 4 LEDs lit) — 40–100% capacity Yellow (2 LEDs lit) — draining charge (10–30%) Red (1 LED lit) — immediate recharge is necessary. -
Page 23: Driving & Braking
9.4 Driving & Braking You must exercise awareness, caution, care, and common sense when operating your scooter. Always keep in mind your own limitations and substance use. Users may encounter difficult manoeuvring situations such as narrow doorways, travelling up and down ramps, cornering, and travelling on uneven terrain. - Page 24 To move forward, squeeze the right hand side of the wigwag paddle with your hand towards you whilst holding the handle bars. Squeeze the left hand side of the wigwag paddle towards you and the scooter will move backwards. Your scooter is equipped with two types of brake systems: •...
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Page 25: Steps, Kerbs & Fixed Obstacles
9.5 Steps, Kerbs & Fixed Obstacles Use extreme caution when operating your scooter near kerbs, porches, stairs, escalators, drop-offs, unprotected ledges, and raised areas. Approach slowly, and make sure the front of the scooter is perpendicular to the obstacles. To manoeuvre up a fixed obstacle – Increase the forward speed until the scooter has cleared the obstacle, and then you may reduce the speed or return the throttle to neutral. -
Page 26: Inclines
9.6 Inclines Use caution when approaching inclines or declines; if necessary lower the speed before travelling on a slope. When travelling up an incline, try to keep the scooter moving forward. If you must come to a stop, use caution and slowly accelerate the scooter forward. When travelling down an incline, lower the speed on your scooter to the slowest setting, and proceed cautiously. -
Page 27: Outdoor Operation & Inclement Weather Precautions
9.7 Outdoor Operation & Inclement Weather Precautions While your scooter is purposed for indoor use to assist you in daily living activities; we understand there are times you need to operate the scooter outdoors, so has been designed to perform on level outdoor surfaces. Exposure to inclement weather should always be avoided. -
Page 28: Cleaning
10. CLEANING • Always disconnect the scooter from the mains supply prior to cleaning. Cover the connection ports to protect them from ingress. • PPE must be worn during manual decontamination to prevent the risk of infection. • Regular cleaning and disinfection of the scooter and relevant parts will help to prevent the risk of cross-infection. -
Page 29: Maintenance & Servicing
DeVilbiss Healthcare Ltd. 11.1 General Guidelines The UltraFold Auto Folding scooter is an advanced mobility device, and with the correct routine maintenance you can ensure years of maximum use. While some of the maintenance can be done by yourself, you may need assistance from an authorised service provider. -
Page 30: Battery Care & Maintenance
Loose seat or seat components If in doubt about the correct replacement of a component, contact your dealer or Drive DeVilbiss Healthcare Ltd.. Refer to the service manual for cable routing diagrams, parts codes/lists, maintenance instructions etc. Copies are available from your dealer. -
Page 31: Fault Finding
11.3 Fault Finding Listed below are flashing modes for the battery indicator. The number of flashes indicate a set of electrical faults that may occur within the service life of the scooter. If a fault does occur, please try the following suggestions, as these may help in diagnosing or resolving the fault. -
Page 32: Disposal Of Parts
12. DISPOSAL OF PARTS When the scooter, the electrical system or any associated packaging and accessories have come to the end of their useful life, follow W.E.E.E. (Waste Electrical and Electronic Equipment) policies, local and national regulations for recycling and disposal. Individual parts can be separated and disposed according to the type of material. -
Page 33: Electromagnetic Compatibility (Emc)
Your scooter, with no modifications, has an immunity level of 20 V/m. For specific emissions and immunity information relating to the scooter, contact Drive DeVilbiss Healthcare Ltd. or your local distributor. Report EMI incidents to Drive DeVilbiss Healthcare Ltd. -
Page 34: Specification
14. SPECIFICATION 14.1 Scooter Data Product name: UltraFold Auto Folding Scooter Models: HW011COP-U, HW011PUR-U, HW011RD-U Product codes: S21F-COP-U - Copper S21F-PUR-U - Purple S21F-RD-U - Red Top Speed* 4 mph (6 kph) Maximum Range* 7.5 miles (12 km) Rated slope 6º... -
Page 35: Electrical Data
14.2 Electrical Data Charger in: 110/240V 50/60Hz Charger out: 24Vdc, 2.5 A off–board Motor: 180 W, 24 V Controller current: Dynamic 50 A Battery type: 24V, 11.5 Ah, Lithium-ion The rating of the battery pack is 25.2V / 289Wh. A material safety data sheet is available on request. Battery UN number: UN3480 —... -
Page 36: Warranty
In no event will Drive DeVilbiss Healthcare Ltd be liable for punitive, special, or consequential damages. Except as provided herein, this warranty will not apply to any Drive DeVilbiss Healthcare Ltd. products that have been (a) damaged by lightning, water, or power surges, (b) neglected, altered, abused, or used for a purpose other than the purpose for which they were designed, (c) repaired by you or any other party without Drive DeVilbiss Healthcare Ltd. -
Page 37: Notes
16. NOTES... -
Page 38: Quick Start Guide
17. QUICK START GUIDE 1. Unpack the scooter and position on the 4. Push the cables in the small void behind the battery. Install the battery cover over the ground, as shown below battery compartment (as shown below) 2. The battery is already in position but requires connecting. -
Page 39: Maintenance Record Chart
18. MAINTENANCE RECORD CHART Inspect your scooter routinely for service issue or wearable items. Inspection DAILY WEEKLY MONTHLY The throttle is not bent when in neutral or rest position Electrical harnesses are not frayed or have exposed wires Check for flat spots on tyres Seat and front riggings for loose hardware or damage Batteries are free from corrosion... - Page 40 Heartway Medical Products Co., Ltd. 18 Jingke Central 1st Road, Nantun District, Taichung City, 40852, Taiwan Drive DeVilbiss Healthcare Ltd provide these instructions for use and product markings. NB. IMAGES CONTAINED IN THIS DOCUMENT ARE FOR ILLUSTRATION AND PARTS IDENTIFICATION PURPOSES ONLY, AND MAY NOT REFLECT FINAL PRODUCT OUTLOOK APPEARANCE.
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battery flat and not charging how do I manually unfold