Capitani SKYCAP1 Instruction Manual page 35

Problem
Coffee/tea is no longer
dispensed
It is not possible to dispense
coffee, tea, or boiling water
Coffee/tea is cold
The pump is too noisy
A few drops come out of the
dispenser, especially when the
machine is warming up
Coffee tastes sour
The capsule adheres to the
infuser as it opens
The foamed milk is not very
compact
The milk is not hot
Causes
the tank is empty
the pump is defective
the capsule is not (fully) pierced
the water tank is not fully seated
the pump is defective
the heating system is defective
the machine is in energy saving
mode
the tank is empty
the water tank is not seated
properly
the capsule is not (fully)
pierced use a new capsule
this is not a fault
the machine was not rinsed
properly af ter descaling
the coffee sell by date has
expired
The capsule was not expelled
immediately after the drink was
dispensed
Beaker connectors dirty or not
properly cleaned
Red O-rings of the connector are
worn
33
Corrective action
fill the tank
call the service centre
use a new capsule
seat the tank properly
call the service centre
call the service centre
reset the machine as
indicated on page 25
(Energy saving function)
fill the tank
seat the tank properly
take a new capsule
it is normal for a few drops to
come out, this is not a defect
re-rinse the machine
use a new capsule
Close and open the lever
(A-B)
Dismantle the beaker and
connectors and clean them
accurately
Check the seal of the red
O-rings of the connector
and replace them if
necessary