Epson BrightLink 455Wi User Manual page 149

If an antivirus program is running, try disabling it and restarting
■
the Easy Interactive Driver.
If your USB cable is installed in the wall, try connecting a
■
different USB cable to the projector and your computer.
You don't see the Easy Interactive Driver on your computer.
If you don't see the
the Dock (Mac OS), do one of the following:
Make sure you install the driver from the CD labeled "Epson
■
Projector Software for Easy Interactive Function."
In Windows, select
■
>
Projector Easy Interactive Driver
In Mac OS, open the Application folder, then select the
■
Interactive Driver
If the pen icon has a red
■
securely connected to the projector and computer. Try
disconnecting and reconnecting the cable to your computer.
The pen doesn't work.
Make sure nothing is blocking the signal between the pen and the
■
interactive pen receiver on the projector (see page 13).
Make sure the cable cover is in place to keep cables from blocking
■
the signal.
Make sure the pen batteries have enough power. If the light on
■
the pen doesn't turn green when you press the button, you need
to replace the batteries.
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projection surface and the pen receiver are not in direct
sunlight or other sources of bright lighting.
Make sure the pen receiver on the projector is clean and free from
■
dust.
pen icon on your taskbar (Windows) or in
or
All Programs Programs
.
icon.
on it, make sure the USB cable is
X
>
Epson
Easy
Solving Problems
149