Sony DIRECTV SAT-HD300 Operating Instructions Manual page 121

SYM PTOM S
Aspect Ratio setting is re-set after
the channel is changed.
The remote control is not responding.
The timer does not w ork.
You forget your passw ord.
If a w hite bar is show n at the top
position on the display device
Audio volume is too low.
Audio dropout or M omentary loss of
audio.
Conflicting digital channel numbers.
Cannot tune directly to a station
using the remote 10-key.
Channel content does not match
that show n displayed in the GUIDE
or INFO banner.
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SOLUTIONS
- When the Format is set to a high-definition setting (720p/ 1080i) and the
incoming program is in high-definition, the Aspect Ratio setting can only
be adjusted temporarily.
- M ake sure the batteries are fresh and installed properly.
- Point the remote control unit at the remote control sensor.
- Check if the correct function (TV or SAT) on the remote control is selected.
- M ake sure the correct Remote Control type and code are set for both the
remote and receiver. (see section 8-24)
- If using the RF remote mode, check your RF antenna and make sure con-
nector is fully plugged into the blue jack on the back panel.
Confirm that you are using the supplied remote RM -Y822.
- M ake sure the clock is set properly. (see section 8-9)
- If you subscribe to satellite service, contact your service provider to
arrange for the passw ord to be re-set
- If you do not subscribe to satellite service and the DIRECTV HD Receiver
is in the ANT/ CABLE mode, enter the master passw ord " 7777" .
- Use the Component Output.
- Adjust the scan range of your display device.
- If connected to a TV using the " OUT TO TV" jack, set RF mode of " Dolby
Digital" menu. (M ENU Audio
- Programming sound levels may vary due to broadcast. Dolby Digital broad-
casts in general have a much low er volume level than regular broadcasts.
- Local programming to commercials also sometimes changes the audio format, ie.
from dolby 5.1 to 2.0 or L-R. This causes the receiver/ amp to have to adjust, and
there can be audio drops while the amp recognizes the new format.
- Confirm your current channel signal strength (see section 8-21) is stable and
strong enough. Poor or fluctuating reception may cause audio dropouts.
- Press the SIGNAL button on the remote control, the physical channel
number w ill be show n.
- Press the INFO button on the remote control, the logical channel number
w ill be show n in the channel banner.
- If you receive more than one station w ith the same channel number
(such as channel 8 from satellite and channel 8 from over-the-air) enter-
ing " 8" the first time w ill tune to satellite channel 8, entering " 8" a sec-
ond time w ill tune to analog channel 8, and so on.
- Please confirm that the Dish mode is set to the correct type using Auto
Detection for Dish type (see section 8-7) or confirm your dish
connections (see section 3-4).
Dolby Digital)
120