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Help Guide
Multi Channel AV Receiver/Multi Channel AV Amplifier
STR-AN1000/TA-AN1000
If the unit does not work properly.
Search for the cause and solution of the issue by referring to this Help Guide.
1
The troubleshooting method is listed in "Troubleshooting."
Search for the cause and solution of the issue on the Sony support site.
2
Sony support site provides latest support information and Frequently Asked Questions.
For customers in Americas:
https://www.sony.com/am/support
For customers in Europe:
https://www.sony.eu/support
For customers in Asia-Pacific countries and regions:
https://www.sony-asia.com/support
Reset the unit.
3
All the settings of the unit return to their initial status.
Should any problems persist, consult your nearest Sony dealer.
4
Related Topic
Reverting to the factory default settings
5-037-030-11(1) Copyright 2022 Sony Corporation
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