Diagnosis Action Recommendations; How To Report A Problem; System Faults - Nortel Meridian Companion PCI User Manual

106 Appendix B

Diagnosis Action Recommendations

How to report a problem

System Faults

Companion Diagnostic Software for PCI User Guide
1. Note the alarm or warning code.
2. Note the exact evaluation text from the display.
3. Make sure that you have a saved dataset corresponding to this
CDS session.
The alarm codes, warning codes and associated text are also
available on the REPORT.TXT file in the site sub-directory. You
should send your supplier a printed copy of the REPORT.TXT file
and/or a diskette containing the saved dataset corresponding to the
CDS session that discovered the problem.
ALARM C202
Evaluation Base Station <Base Station number> reset
<count> time(s). The last reason was softtrap <softtrap
number>.
Description A software problem has occurred in this Base Station.
If SOFTTRAPS appear randomly, they could be caused by power
fluctuations or static discharge. If they appear repeatedly, they are
more likely to be Base Station software problems. The Base Station
is still operational but the wireless system supplier should be
contacted.
Action Record the softtrap number and contact the wireless system
supplier.
P0886303 Issue 01 Standard