Nortel Meridian Companion Operation Manual

Nortel Meridian Companion Operation Manual

Nortel meridian companion: operations guide
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NOTICE: Notwithstanding any explicit confidentiality or proprietary markings to the contrary, the
information contained in this document has been reviewed and approved for public disclosure
by Nortel. However, the access to, use and disclosure of this document and the information
contained therein continue to be subject to copyright and other restrictions, conditions and
limitations as detailed in the Terms of Use. (http://www.nortel.com/help/legal/index.html)
Meridian 1
Meridian Companion
Administration Terminal Operations Guide
Document Number: 553-3601-320
Document Release: Standard 2.00
Date: November 1998
Copyright @ 1996—1999 Nortel Networks, All Rights Reserved
Printed in Canada
The information contained herein is the property of Nortel Networks and is strictly confidential. Except as
expressly authorized in writing by Nortel Networks, the holder shall keep all information contained herein
confidential, shall disclose the information only to its employees with a need to know, and shall protect the
information, in whole or in part, from disclosure and dissemination to third parties with the same degree of
care it uses to protect its own confidential information, but with no less than reasonable care. Except as
expressly authorized in writing by Nortel Networks, the holder is granted no rights to use the information
contained herein.
Meridian 1, SL-1, and Companion are trademarks of Nortel Networks Corporation.
NORTEL NETWORKS CONFIDENTIAL
Meridian Companion Administration Terminal Operations Guide

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Summary of Contents for Nortel Meridian Companion

  • Page 1 Except as expressly authorized in writing by Nortel Networks, the holder is granted no rights to use the information contained herein.
  • Page 3: Table Of Contents

    Navigation buttons... 2 Administration Terminal display... 3 Recording and reporting alarm messages ...3 Alarm message reporting procedure... 4 Programming the Meridian Companion system ...5 Changing the Administration password ... 5 Changing the Registration password ... 6 Changing the system time and date...7 Setting the system time ...
  • Page 4 Ensuring the availability of a wireless terminal number ...12 Deregistering a wireless terminal number ...13 Ending Administration programming...13 Troubleshooting portable telephones ... 15 Informing your users... 17 Administration programming overview... 19 553-3601-320 Standard 2.00 November 1998...
  • Page 5: Using The Administration Terminal

    Using the Administration Terminal This guide is designed for system administrators using the Administration Terminal to program and maintain a Meridian Companion system. Note: If you are using Companion Manager to program and maintain a Meridian Companion system, refer to Companion Manager Installation and Operations Guide.
  • Page 6: Dialpad

    Dialpad You use the Administration Terminal’s dialpad buttons to enter feature codes and to select digits or letters when you need to enter a value on a display. Figure 1: Administration Terminal Feature button Release button Administration Terminal card display buttons dialpad navigation buttons Navigation buttons...
  • Page 7: Administration Terminal Display

    Recording and reporting alarm messages Alarm messages appear on the display when an alarm is raised by the Meridian Companion system. Your Meridian Companion distributor uses the alarm messages to diagnose problems. This is an example of an alarm message:...
  • Page 8: Alarm Message Reporting Procedure

    Alarm message reporting procedure Record the alarm message. Press TIME and record the time and date displayed. As soon as you record this information, press CLEAR. Call your system distributor to report the alarm message. 553-3601-320 Standard 2.00 November 1998...
  • Page 9: Programming The Meridian Companion System

    5), the password will be erased. If you erase the password, anyone can enter Administration programming without restriction. Press OK to confirm the new password. The display shows Re-enter: . ATTENTION! Meridian Companion Administration Terminal Operations Guide Page 5 of 20...
  • Page 10: Changing The Registration Password

    The display shows Password changed . If the display shows Pswd not changed, you did not enter the same password again. Go back to step 4. Record the new password in Meridian Companion Programming and Provisioning Record. To continue in Administration programming, press * . To exit, press ®...
  • Page 11: Changing The System Time And Date

    Note: The Meridian Companion system maintains its own time management system independent of the Meridian 1 system. The Meridian Companion system time must be set separately.
  • Page 12: Setting The System Date

    Setting the system date Press ƒ••· and enter the Administration password. The display shows 1. Registration . Press * until the display shows 3. Time and Date . Press ^ . The display shows Time and the current setting. Press * . The display shows Date and the current setting. Press CHANGE .
  • Page 13: Programming System-Wide Transfer On Radio Loss

    Note: If you do not enter digits and press OK , Go back to step 7. Record the default phone number for Transfer on Radio Loss in Meridian Companion Programming and Provisioning Record. Press % to continue in Administration programming. To exit, press ® .
  • Page 14 Press ƒ••· and enter the Administration password. The display shows 1. Registration . Press * . The display shows 2. User Options . Press ^ . The display shows Radio loss hdlng . Press ^ to specify a default phone number. The display shows Change Default .
  • Page 15: Registering Portable Telephones

    If a portable does not operate properly after registration, see “Troubleshooting portable telephones” on page 15. You can register up to 32 portables for each Meridian Companion card on the system. For systems prior to Meridian Companion with Enhanced Capacity (Package 350 and feature MC32 on Release 24), you can register up to 16 portables per card.
  • Page 16: Registering The Portable Telephones

    neighboring systems. However, if you are registering a large number of portables and do not want registration to time out, you can lock it on. On the Administration Terminal, press ƒ••· . The display shows Password: . Enter the Administration password (default password is ···· ). The display shows 1.
  • Page 17: Deregistering A Wireless Terminal Number

    Press CHANGE until the display shows Press ®. The display shows Note: Administration programming turns off 30 minutes after the last successful registration unless you lock it on. Meridian Companion Administration Terminal Operations Guide Mstr Reg Enbl:N End of session...
  • Page 18 Page 14 of 20 Registering portable telephones 553-3601-320 Standard 2.00 November 1998...
  • Page 19: Troubleshooting Portable Telephones

    Meridian Companion system is disabled or defective. • The Meridian 1 TN or card is disabled or defective. Meridian Companion Administration Terminal Operations Guide Page 15 of 20 Recommended actions • Refer to the user guide for your portable to replace, charge, or install batteries.
  • Page 20 Problem Poor voice quality or frequent call drops. Link flashes. Portable gives visual and audio indication that call has failed. Portable appears to be registered but doesn’t work 553-3601-320 Standard 2.00 November 1998 Causes • Portable problem. • System problem. Portable has accessed a Base Station that is too far away.
  • Page 21: Informing Your Users

    • Show your users how to switch from one system to another if the portables have been registered to more than one Meridian Companion system. • If their portable has been twinned with a desk telephone, tell your users whether Wireless Privacy has been activated.
  • Page 22 Page 18 of 20 Informing your users 553-3601-320 Standard 2.00 November 1998...
  • Page 23: Administration Programming Overview

    WTN enter a four-digit wireless telephone number ccuu Registered, ccuu Available DEREG Reg Locked: N, Y 2. User Options Radio loss hdlng Change Default Change WTN: enter a four-digit Wireless Terminal N number Meridian Companion Administration Terminal Operations Guide Page 19 of 20...
  • Page 24 B.Administration 3. Time and Date Time 1:00 at system startup on current system time Hour: enter the correct hour as one or two digits Minutes: enter the correct minutes as one or two digits AM, PM Date Year: enter the last two digits of the correct year Month: enter the correct month as one or two digits from 1 to 12 Day: enter the correct day as one or two digits from 1 to 31 4.
  • Page 26 All rights reserved NORTEL NETWORKS CONFIDENTIAL The information contained herein is the property of Nortel Networks and is strictly confidential. Except as expressly authorized in writing by Nortel Networks, the holder shall keep all information contained herein confidential, shall disclose the information only to its...

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