Service Denied - Nortel Softphone 2050 User Manual
Nortel 2050: user guide
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Also See for Softphone 2050:
- User manual (110 pages) ,
- Installation manual (57 pages) ,
- Quick reference card (2 pages)
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Unable to retrieve communication server
parameters from DHCP server
Symptom:
The following message appears:"DHCP server is not available".
Description:
A connection with the DHCP server cannot be established.
Potential causes:
•
Network down
•
DHCP server configuration error
Action:
Contact your system administrator.
Service denied
Symptom:
The following message appears:"Service Denied. Reason XXXX ".
Description:
You are not authorized to use the communication server.
Potential causes:
•
Invalid HardwareID in the Hardware ID dialog box (see "Hardware ID"
on page 73)
•
Invalid communication server configuration
Action:
•
Ensure that your communication server programming is correct.
•
Contact your system administrator.
Troubleshooting the IP Softphone 2050
103
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