Page 1 OneTouch ™ Network Assistant Users Manual May 2012 ©2012 Fluke Corporation. All product names are trademarks of their respective companies.
Page 2 The warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product which, in Fluke Networks’...
Page 3: Table Of Contents
Contents Chapter 1: Get Acquainted Overview of Features ............1 Safety Information ............3 Register Your Product .............5 Additional Resources ............6 AC Adapter and Battery ..........7 Charge the Battery ............7 Switch the Power On ..........7 Set the Language ............7 Check the Battery Status ...........8 Extend Battery Operating Time .......8 Extend the Life of the Battery ........8 Install and Use the Strap ..........9...
Page 4 OneTouch AT Users Manual Chapter 2: Get Started Objectives ..............33 Add a User Test ............. 33 Add a TCP Test to the Home Screen ...... 34 Connect to a Network ........... 38 Establish a Wired (Copper) Connection ....38 Establish a Fiber Connection ........
Page 5 Contents Nearest Switch Test ............70 Wi-Fi Network Connect Test .........73 Gateway Test ..............78 DHCP Server Test ............81 DNS Server Test ..............84 Discovery ................87 Wired Discovery ............87 Wi-Fi Discovery ............88 Wired and Wi-Fi Results ..........88 Chapter 4: User Tests User Tests ................93 Ping (ICMP) Test .............94 Connect (TCP) Test ............98 Veri-Fi Test ..............102...
Page 6 OneTouch AT Users Manual Chapter 6: Wi-Fi Analysis Enable Wi-Fi ..............134 The Wi-Fi Icon on the HOME Screen ......135 Stopped ..............135 Linked ..............135 Scanning ..............135 Wi-Fi Analysis Screens ..........136 Network Analysis ............137 To Show Network Details ........140 Network Details ............
Page 7 Contents Chapter 7: Tools Test Settings ..............177 Wired ..............178 Wi-Fi ...............181 SNMP ..............181 Testing Tools ..............181 Capture ..............181 Browser and Telnet/SSH ........181 Toner ..............182 Flash Port ...............183 FiberInspector ............183 Using the Scales .............185 WebCam and Remote View ........187 File Tools ...............188 Profiles ..............188 AP Authorization ..........188 Reports ..............188...
Page 8 OneTouch AT Users Manual Chapter 8: Packet Capture Port A Only (Single-ended Packet Capture) ....198 Ports A and B ............... 198 Inline Packet Capture ..........199 Packet Capture Speed and Dropped Frames ..199 Set Up Packet Capture ..........201 Start Packet Capture ..........
Page 9 Contents Chapter 11: Specifications Environmental and Regulatory Specifications ...223 Cables ................224 Network Ports ..............224 Supported Network Standards ........224 SFP Adapters ..............225 Wi-Fi Antennas .............225 Wi-Fi Adapter ...............225 Headset Jack ..............228 Dimensions ..............228 Weight ................228 Display ................228 Regulatory Information ..........228 FCC and IC Interference Statement ......229 Identification Numbers ..........230 Exposure to RF Energy ..........231 Europe-EU Declaration of Conformity .......232...
Page 10 OneTouch AT Users Manual viii...
Page 11 Top End View - Connectors ............. 15 Top End View - LEDs ................ 16 Battery Compartment..............18 Kensington Security Slot ..............18 The OneTouch AT Home Screen ............. 20 Keyboards for Text Entry..............26 Keyboard for URL Entry..............27 Keyboard for IPv4 Address Entry ............ 28 Keyboard for IPv6 Address Entry ............
Page 12 OneTouch AT Users Manual Detailed PoE Test Results - Test Failed..........68 Nearest Switch - PORT Tab .............. 71 Nearest Switch - STATISTICS Tab ............. 72 Access Point Test Results and Log ........... 75 Gateway WIRED Tab ................ 79 Gateway Wi-Fi Tab................80 DHCP Test Results................
Page 13 Chapter : Inline Packet Capture ..............199 Capture Filters - Logical AND Operation ........203 Capture Results ................204 The Four File Manager Screens ............. 208 SAVE AS Screen ................209 Manage Profiles Screen ..............210 File Manager - Export File Tree............. 212 Web Browser Showing OneTouch Browser Home Page .....
Page 14 OneTouch AT Users Manual...
Page 15: Chapter 1: Get Acquainted
Chapter 1: Get Acquainted Overview of Features Chapter 1: Get Acquainted Overview of Features The OneTouch™ AT Network Assistant is a rugged, easy to use, handheld network analyzer. The OneTouch analyzer can be used Test network connectivity and performance • Diagnose problems that impact network access and •...
Page 16 OneTouch AT Users Manual USB Type A port • Veri-Fi™ premise performance test from Wired link to Wi-Fi • link Built-in 10/100 Mbps management port • Ethernet packet capture •...
Page 17: Safety Information
Chapter 1: Get Acquainted Safety Information Safety Information Table 1 shows the international electrical symbols used on the analyzer or in this manual. Table 1. International Electrical Symbols Warning or Caution: Risk of damage or destruction to equipment or software. See explanations in the manuals. Warning: Class 1 laser when an SFP module is installed.
Page 18 (70 °C). • Batteries must be recycled or disposed of properly. • Use only ac adapters approved by Fluke Networks for use with the OneTouch analyzer to supply power to the analyzer and charge the battery. • To prevent unreliable test results, connect the ac adapter or replace the battery as soon as the battery icon turns red.
Page 19: Register Your Product
Chapter 1: Get Acquainted Register Your Product Register Your Product Registering your product with Fluke Networks gives you access to valuable information about product updates, troubleshooting tips, and other support services. To register, fill out the online registration form on the Fluke Networks website at www.flukenetworks.com.
Page 20: Additional Resources
For OneTouch analyzer product information and accessories, see www.flukenetworks.com. The Fluke Networks Knowledge Base answers common questions about Fluke Networks products and provides articles on network troubleshooting and more. To access the Knowledge Base, log on to www.flukenetworks.com, then click Support > Knowledge Base.
Page 21: Ac Adapter And Battery
Chapter 1: Get Acquainted AC Adapter and Battery AC Adapter and Battery You can use the ac adapter or the included lithium ion battery to supply power to the analyzer. The ac adapter recharges the battery. Charge the Battery Before you use the battery for the first time, charge the battery for about 2 hours with the analyzer turned off.
Page 22: Check The Battery Status
OneTouch AT Users Manual Check the Battery Status The battery status icon is located in the upper-left corner of the screen. The battery status icon is normally green. It turns red when the battery’s charge drops below 20%. If the battery is not installed in the analyzer, the icon is red.
Page 23: Install And Use The Strap
Chapter 1: Get Acquainted Install and Use the Strap Install and Use the Strap You can install the strap on any two of the four attachment points on the analyzer. GVO013.EPS Figure 1. Install and Use the Hand Strap...
Page 24: Test Frame System
Users Manual Test Frame System The Test Frame System (TFS) is a handheld computer and display platform that accepts modules like the OneTouch AT module. The OneTouch AT module attaches to the TFS as shown below. Remove and Install a Module Switch off the analyzer’s power before removing the module.
Page 25: Connectors, Keys, And Leds
Chapter 1: Get Acquainted Connectors, Keys, and LEDs Connectors, Keys, and LEDs     GVO005.EPS Figure 3. Features of the Main Unit LCD display with touch-screen - To change the brightness, tap  ToolsDisplay. See also: “Touchscreen” on page 19. ...
Page 26 OneTouch AT Users Manual Power Key - The Power Key illuminates when you switch the  power on. Press it again to switch the power off. See also “AC Adapter and Battery” on page 7.    GVO006.EPS Figure 4. Left Side View Management Port - Connect to the analyzer via this 10 Mbps/ ...
Page 27 Chapter 1: Get Acquainted Connectors, Keys, and LEDs Power Connector - Connect the supplied ac adapter to a power  source and to the OneTouch analyzer. See “AC Adapter and Battery” on page 7. AC Power Indicator - This LED is red while the battery is ...
Page 28 OneTouch AT Users Manual SD Card Slot - This is for inserting an SD card. You can manage  files on an SD card. See Chapter 9: "Managing Files," beginning on page 207. GVO015.EPS Figure 6. Insert the SD Card You do not need to software-eject the SD card before removing it.
Page 29: Port A And Port B Connectors
Chapter 1: Get Acquainted Connectors, Keys, and LEDs      GVO008.EPS Figure 7. Top End View - Connectors External Antenna Connector (see “Locate Tool” on page 172)  Fiber Port A (SFP receptacle)  Wired Ethernet Port A (RJ45 connector) ...
Page 30 OneTouch AT Users Manual Port B is used for copper or fiber inline packet capture, packet capture on ports A and B, and for copper cable test. The analyzer links when you tap the AutoTest button press the AutoTest key. If Ethernet connections are ...
Page 31: Receive (Rx)/Link And Transmit (Tx) Leds
Chapter 1: Get Acquainted Connectors, Keys, and LEDs Receive (Rx)/Link and Transmit (Tx) LEDs The Management Port and each Ethernet port (Port A, Port B, and Wi-Fi) have two LEDs: “Link” and “Activity.” Table 2. Link LED LED State Meaning The port is not linked.
Page 32 OneTouch AT Users Manual  GVO012.EPS Figure 9. Battery Compartment Battery Compartment - The battery pack can be replaced. See  “Remove and Install the Battery” on page 221.  GVO016.EPS Figure 10. Kensington Security Slot Kensington Security Slot - You can secure the analyzer using a ...
Page 33: Touchscreen
Chapter 1: Get Acquainted Touchscreen Touchscreen Caution For correct operation and to prevent damage to the touchscreen, touch the screen only with your fingers. Do not touch the screen with sharp objects. You can use these gestures on the touchscreen: Tap: To select an item on the screen, tap the item lightly.
Page 34: The Home Screen
Tiers Local Network Default Gateway Network Discovery DHCP Server DNS Server Access Point Nearest Wi-Fi Switch Analysis TOOLS button Cable Test and PoE OneTouch AT AutoTest Button Wired IP Address Wi-Fi IP Address Figure 11. The OneTouch AT Home Screen...
Page 35: Shortcut Bar
OneTouch analyzer is established.  Product Name: Tap the product name (OneTouch AT) to open a menu that lets you capture a screen (take a screen shot) or create a report. For more information see “Screens” on...
Page 36: Test Tiers
OneTouch AT Users Manual Test Tiers      You can use the three test tiers to organize your tests any way you like. Public Cloud Tier: This tier is generally used for tests of servers  that are in the public cloud (the internet).
Page 37 Chapter 1: Get Acquainted The HOME Screen Network Services Tier      Default Gateway: This shows the default gateway for the wired and/or Wi-Fi connection. Tap the icon for details of this router. If a problem is detected, a red X appears on the icon. See page 78.
Page 38 OneTouch AT Users Manual Cable: Tap the link icon to view cable and PoE statistics. See  “Cable Test” on page 57 and “PoE Test” on page 63 for more information. Wireless Access Point: Tap the icon for AP test results and ...
Page 39 Chapter 1: Get Acquainted The HOME Screen Wired IP Address: This is the IP address of the copper Ethernet  NUT (Network Under Test) port.  Wi-Fi IP Address: This is the IP address of the Wi-Fi adapter.
Page 40: Entering Text
OneTouch AT Users Manual Entering Text When you tap a panel to enter text, a keyboard is displayed on the bottom half of the screen (Figure 12). To enter characters, tap the characters on the keyboard. • To enter one upper-case letter, tap SHIFT, then tap the letter.
Page 41: Url Keyboard
Chapter 1: Get Acquainted Entering Text URL Keyboard When entering a URL, the keyboard includes buttons for adding “www.” to the beginning, or “.com,” “.net,” or “.org” to the end. See Figure 13. Figure 13. Keyboard for URL Entry...
Page 42: Ipv4 Address Entry Keyboard
OneTouch AT Users Manual IPv4 Address Entry Keyboard When entering an IPv4 address, the keyboard includes buttons for entering common number combinations, and disallows entry of alphabetic characters. See Figure 14. Figure 14. Keyboard for IPv4 Address Entry...
Page 43: Ipv6 Address Entry Keyboard
Chapter 1: Get Acquainted Entering Text IPv6 Address Entry Keyboard When entering an IPv6 address, the keyboard is customized with buttons for common number combinations, the colon separator, and hexadecimal digits. An IPv6 address is represented by 8 groups of 16-bit hexadecimal values separated by colons. Leading zeroes within a 16-bit value may be omitted.
Page 44: Set Preferences
OneTouch AT Users Manual Set Preferences Typically, you will set the following preferences once, and you will not need to set them again. Language See “Set the Language” on page 7. Date/Time On the HOME screen, tap TOOLS Scroll down to the Maintenance Tools section and tap Date/ Time.
Page 45: Number Format
Chapter 1: Get Acquainted Set Preferences Number Format The analyzer can show decimal fractions with a decimal point (0.00) or a comma (0,00). On the HOME screen, tap TOOLS Scroll down to the Maintenance Tools section and tap 0.0 or 0,0 on the Number button.
Page 46 OneTouch AT Users Manual Scroll down to the Maintenance Tools section, and tap Power Line Frequency. Tap 50 Hz or 60 Hz, according to your ac power frequency.
Page 47: Chapter 2: Get Started
Chapter 2: Get Started Objectives Chapter 2: Get Started Warning Before you use the analyzer, read the safety information that starts on page 3. This chapter helps you quickly begin using the OneTouch analyzer. Objectives In this chapter you will: Add a Connect (TCP) user test to the HOME screen •...
Page 48: Add A Tcp Test To The Home Screen
OneTouch AT Users Manual Add a TCP Test to the Home Screen You can add user tests to any of the three tiers on the HOME screen. The tiers provide a framework for you to organize the tests according to the network’s structure.
Page 49 Chapter 2: Get Started Add a User Test The ADD TEST screen is displayed. Figure 17. ADD TEST Screen Tap Connect (TCP). The test’s screen opens with the SETUP tab selected. Note that the active tab’s color matches the screen’s background.
Page 50 OneTouch AT Users Manual Tap the TCP Server button. A context sensitive keyboard is displayed. Figure 19. URL Keyboard At the top of the screen, tap the URL button. The keyboard changes based on the type of information • to be entered (e.g. IPv4 address, IPv6 address, URL).
Page 51 Chapter 2: Get Started Add a User Test 10 The Port button lets you specify the TCP port number on which the connection will be established. For this test do not change the port from the default, which is port 80 (HTTP). 11 The Time Limit button lets you choose the amount of time allowed for the test to complete.
Page 52: Connect To A Network
OneTouch AT Users Manual Connect to a Network You can connect the OneTouch analyzer to a network via network port A, or via the optional built-in Wi-Fi adapter. Network port B is only used for the optional Capture feature. Establish a Wired (Copper) Connection Connect an appropriate cable from the OneTouch analyzer’s...
Page 53: Establish A Wi-Fi Connection
Chapter 2: Get Started Connect to a Network Establish a Wi-Fi Connection This section applies to OneTouch analyzers with the optional Wi-Fi feature. By default, the OneTouch analyzer operates in scan-only mode. It will not connect to a network unless it is configured to do so. To connect to a Wi-Fi network: Press the key on the front panel.
Page 54: Run Autotest
OneTouch AT Users Manual Run AutoTest AutoTest provides a comprehensive test of network infrastructure, along with user-defined tests. The OneTouch analyzer does not initiate any link, user test, or infrastructure test activity until you run AutoTest. Tap the AutoTest button...
Page 55: Icons Indicate Test Status
Chapter 2: Get Started Run AutoTest Icons Indicate Test Status When AutoTest begins, the AutoTest button changes to a stop button . Tap the stop button if you want to stop AutoTest before it completes. You can also stop AutoTest by pressing the AutoTest key ...
Page 56: View The Test Results
OneTouch AT Users Manual View the Test Results On the HOME screen, each test’s icon indicates whether it passed or failed Tap a test’s icon to view detailed test results. Figure 20. HOME Screen After Running AutoTest Detailed descriptions of network infrastructure tests begin on •...
Page 57: View Detailed Test Results
Chapter 2: Get Started View the Test Results View Detailed Test Results Tap the Connect (TCP) test’s icon. The flukenetworks Connect (TCP) test screen is displayed with the RESULTS tab selected. RESULTS tab is selected Figure 21. Connect (TCP) Test Results Tab A red X indicates a failure.
Page 58: Add More User Tests
OneTouch AT Users Manual displayed for the ping test results. Ping results do not affect the Pass/Fail status of the test. Return Code Return Code specifies the end-of-test status or an error condition if encountered. Plain text descriptions of the errors are displayed at the bottom of the screen.
Page 59: Organize User Tests On The Test Tiers
Chapter 2: Get Started Organize User Tests on the Test Tiers Each user test is listed below. Select a test in the list to view its instructions. • Ping (ICMP) Test (page 94) • Connect (TCP) Test (page 98) • Veri-Fi Test (page 102) •...
Page 60: See Off-Screen Tests
OneTouch AT Users Manual See Off-Screen Tests On the HOME screen, a chevron at the end of a tier indicates that one or more tests are off-screen. Tap the chevron to The number of scroll to the tests that are off-screen tests currently off-screen.
Page 61: Move, Copy, Or Delete A User Test
Chapter 2: Get Started Move, Copy, or Delete a User Test An asterisk is also displayed after the profile name at the top-left corner of the HOME screen, to indicate that the test profile has been changed. See Chapter 5: "Profiles," beginning on page 127. Move, Copy, or Delete a User Test Touch and hold the test’s icon on the HOME screen.
Page 62: More About Autotest
OneTouch AT Users Manual More About AutoTest AutoTest is the automatic test feature of the OneTouch AT analyzer. AutoTest provides a comprehensive test of network infrastructure, followed by customizable user tests that you define. Network Infrastructure Tests are described on page 51.
Page 63: Next Steps
Chapter 2: Get Started Next Steps Next Steps View Other Test Results To view the results of other tests, return to the HOME screen and tap the test’s icon. Configure the OneTouch Analyzer to Use SNMP Add SNMP Community Strings/Credentials for enhanced discovery and display of SNMP-enabled switch and gateway statistics.
Page 64 OneTouch AT Users Manual...
Page 65: Chapter 3: Network Infrastructure Tests
Chapter 3: Network Infrastructure Tests Chapter 3: Network Infrastructure Tests When you run AutoTest the network infrastructure tests are performed to check the overall health of the network. Network infrastructure test icons are located on the lower half of the HOME screen.
Page 66: Onetouch Instrument
OneTouch AT Users Manual OneTouch Instrument Description Tap the OneTouch instrument icon (located at the bottom of the HOME screen) to show details of the wired and Wi-Fi network connections, including addresses, transmit and receive statistics, errors, and SFP information.
Page 67 Chapter 3: Network Infrastructure Tests OneTouch Instrument WIRED Results Tab Figure 23. Wired OneTouch Results Address - The details of the analyzer’s wired test port are shown. The analyzer’s management port IP address is shown (if it is linked) at the bottom of this section. Transmit Statistics - The number of bytes, total packets, multicast packets, and broadcast packets transmitted by the OneTouch analyzer are shown.
Page 68 OneTouch AT Users Manual Bytes - The total number of bytes received Packets - The total number of packets received Multicast - The total number of multicast packets received Broadcasts - The total number of broadcast packets received FCS Errors - This counter increments for each frame received that has an integral length (8-bit multiple) of 64-1518 bytes and contains a frame check sequence error.
Page 69 Chapter 3: Network Infrastructure Tests OneTouch Instrument Control Frames - This counter increments for each MAC control frame received (PAUSE and unsupported) from 64 bytes to 1518 bytes (non-VLAN) or 1522 bytes (on a VLAN) in length, with a valid CRC. PAUSE Frames - This counter increments each time a PAUSE MAC control frame is received that is from 64 bytes to 1518 bytes (non- VLAN) or 1522 bytes (on a VLAN) in length, with a valid CRC.
Page 70 OneTouch AT Users Manual Figure 24. Wi-Fi OneTouch Results Figure 24 shows OneTouch instrument results on the Wi-Fi tab. Details of the analyzer’s address are shown along with transmit and receive statistics.
Page 71: Cable Test
Copper Cable Test Configuration and Capabilities Connect an Ethernet cable to network port A. The other end of the cable can be: Connected to a Fluke WireView™ WireMapper • This provides the most robust cable test. The OneTouch analyz- Determines length •...
Page 72 OneTouch AT Users Manual The OneTouch analyzer: Finds shorts and opens • Finds splits • Identifies crossover cables • Attempts to link at 1 Gbps. If it can’t link at 1 Gbps it • attempts to link at 100 Mbps, then at 10 Mbps. Results are reported on the CABLE Results screen.
Page 73 Chapter 3: Network Infrastructure Tests Cable Test HOME Screen icon CABLE Results Screen Figure 25. Good Cable Connected to WireMapper #1 This shows a good cable connected to Fluke WireView WireMapper #1. HOME Screen icon The orange warning star indicates that a crossover cable was detected.
Page 74 OneTouch AT Users Manual HOME Screen icon CABLE Results Screen Figure 27. Good Unterminated Cable Connected to Port A The results screen shows which wires are open or shorted and the distance from the OneTouch HOME analyzer to the cable Screen fault.
Page 75 Chapter 3: Network Infrastructure Tests Cable Test HOME Screen icon CABLE Results Screen Figure 29. Good Cable Connected from Port A to Port B HOME Screen icon CABLE Results Screen Figure 30. Cable With Only Two Pairs of Conductors This shows a cable with only two pairs of conductors connected from Port A to Port B.
Page 76: Fiber Cable Diagnostics
OneTouch AT Users Manual When no cable is connected, HOME the cable icon is Screen not displayed. icon Figure 31. No Cable Connected Fiber Cable Diagnostics The OneTouch analyzer works with fiber cables when connected via a 100BASE-FX or 1000BASE-X SFP adapter. The fiber cable is shown in orange on the HOME screen.
Page 77: Poe Test
Chapter 3: Network Infrastructure Tests PoE Test PoE Test Description Power over Ethernet (PoE) is a system for supplying electrical power, along with data, over Ethernet cabling. When connected to PoE Power Sourcing Equipment (PSE), the OneTouch analyzer can emulate a Powered Device (PD). The OneTouch analyzer negotiates and reports the advertised class, unloaded and loaded voltage, loaded power, and the pairs used to deliver power.
Page 78 OneTouch AT Users Manual Results If the voltage is below the PSE type’s minimum, or the delivered power is below the class’s specified maximum deliverable power, the test will fail. If the port meets the class’s voltage and power requirements, the test will pass.
Page 79 Chapter 3: Network Infrastructure Tests PoE Test Figure 33 shows the HOME screen after testing to Class 3 on a switch port capable of supplying the specified power.
Page 80 OneTouch AT Users Manual Tap the PoE test results on the HOME screen, then tap the PoE tab to show detailed results. Figure 34. Detailed PoE Test Results - Test Passed...
Page 81 Chapter 3: Network Infrastructure Tests PoE Test Figure 35. HOME Screen - PoE Test Failed This figure shows the HOME screen after setting the OneTouch analyzer to request Class 4 from a Type 1 switch port. A Type 1 switch cannot supply the power specified by Class 4.
Page 82 OneTouch AT Users Manual Tap the PoE test results on the HOME screen to show the detailed results on the CABLE/LINK/PoE results screen. Figure 36. Detailed PoE Test Results - Test Failed...
Page 83: Wi-Fi Analysis
Chapter 3: Network Infrastructure Tests Wi-Fi Analysis Wi-Fi Analysis Tap the Wi-Fi Analysis icon to analyze 802.11 networks, access points, clients, and channels. Tools are available for troubleshooting client connectivity and locating devices. See Chapter 6: "Wi-Fi Analysis," beginning on page 133 for details.
Page 84 OneTouch AT Users Manual Nearest Switch Test Description Tap the switch to identify the switch name, model, port and VLAN of the wired connection. If SNMP is enabled, parameters such as location, description, contact and up time as well as port receive and transmit statistics are reported.
Page 85 Chapter 3: Network Infrastructure Tests Nearest Switch Test Run AutoTest, then tap the Nearest Switch icon to show the results. There are two tabs: PORT and STATISTICS. Figure 37. Nearest Switch - PORT Tab...
Page 86 OneTouch AT Users Manual Figure 38. Nearest Switch - STATISTICS Tab Statistics monitoring begins when AutoTest completes. AutoTest is complete when the last user test finishes. This is indicated by the AutoTest button on the display changing from the stop...
Page 87 Chapter 3: Network Infrastructure Tests Wi-Fi Network Connect Test Wi-Fi Network Connect Test Description The Wi-Fi Network Connect test performs link to the configured Wi-Fi network to test user connectivity and general health of the local network environment. The test verifies the authentication and association process and as well the state of layer one and layer two Wi-Fi infrastructure.
Page 88 OneTouch AT Users Manual Configuration On the HOME screen, tap TOOLS Tap the Wi-Fi button. Ensure Enable Wi-Fi is On. Ensure Scan Only is Off. Tap the SSID button and select the network for the connection test. Tap the Security button. Configure the authentication type and credentials.
Page 89 Chapter 3: Network Infrastructure Tests Wi-Fi Network Connect Test Results If the connection is made the test passes and a green check mark is shown next to the AP icon on the HOME screen. If the connection attempt fails a red x is shown next to the AP icon.
Page 90 OneTouch AT Users Manual AP - This row shows the AP manufacturer, BSSID and the time when the OneTouch analyzer connected to the network. When you roam this will indicate the time when the OneTouch analyzer connected to the current access point.
Page 91 Chapter 3: Network Infrastructure Tests Wi-Fi Network Connect Test when non-802.11 utilization is greater than 20% of the channel’s bandwidth. Channel APs - A warning is displayed when greater than three APs overlap on the channel. LOG Tab The LOG tab shows the Wi-Fi connection log, including driver activity, supplicant, and DHCP process.
Page 92 OneTouch AT Users Manual Gateway Test Description Tap the gateway icon to identify the IP and MAC addresses of the current IPv4 and IPv6 router. Routing protocols and router ping connectivity are also reported. If SNMP is enabled, parameters such as name, location, description, contact and up time as well as router errors and discards are displayed.
Page 93 Chapter 3: Network Infrastructure Tests Gateway Test Results An orange triangle with an exclamation point next to the gateway icon indicates that the ping failed. The gateway may be configured to ignore pings. Tap the Gateway icon to show wired and Wi-Fi gateway information, including wired gateway statistics.
Page 94 OneTouch AT Users Manual Figure 41. Gateway Wi-Fi Tab...
Page 95 Chapter 3: Network Infrastructure Tests DHCP Server Test DHCP Server Test Description The DHCP (Dynamic Host Configuration Protocol) server test provides a breakdown of the process of acquiring a DHCP IP address on both the wired and Wi-Fi connections. The identity of the DHCP server, offer and acceptance timing, and lease information are provided.
Page 96 OneTouch AT Users Manual Results Figure 42. DHCP Test Results Server IP is the IP address of the DHCP server. The Server Name field is populated with the name that the OneTouch analyzer obtains during device discovery. The field is blank until AutoTest has completed and OneTouch discovery has found a name for the server.
Page 97 Chapter 3: Network Infrastructure Tests DHCP Server Test The DHCP process has four parts: discover, offer, request, and acknowledge. Offer Time is from the start of the DHCP discover process until an offered IP address is returned by the DHCP server. The offered address is shown in the Accept field when it has been accepted by the OneTouch analyzer.
Page 98 OneTouch AT Users Manual DNS Server Test Description The DNS (Domain Name System) server test checks the performance of DNS servers resolving the specified URL. The returned IP address as well as DNS server addresses are also reported. Configuration You can configure the URL that will be looked up by the DNS server, and the time limit.
Page 99 Chapter 3: Network Infrastructure Tests DNS Server Test Results If the OneTouch analyzer can perform a DNS lookup for the configured URL via the wired or the Wi-Fi connection, the test will pass.     Figure 43. DNS Test Results DNS Lookup is the time it took to receive the address after the ...
Page 100 OneTouch AT Users Manual Resolved IP addresses  Primary and secondary DNS servers ...
Page 101 Chapter 3: Network Infrastructure Tests Discovery Discovery The OneTouch analyzer can provide an overall view of the network under test by discovering and categorizing devices on the wired and wireless network. Wired devices are discovered in the broadcast domain. Wireless devices are discovered using scanning and Wi-Fi Analysis.
Page 102 OneTouch AT Users Manual Each device’s IP addresses are examined, and devices are classified as an IPv4 device, IPv6 device, or dual-stack device. Wi-Fi Discovery Description Wi-Fi Discovery requires the optional Wi-Fi feature. Wi-Fi networks, APs, clients, and channel usage are reported on the DISCOVERY results screen.
Page 103 Chapter 3: Network Infrastructure Tests Discovery The device count consists of: Wi-Fi APs • Wi-Fi Clients • Switches • Servers • VoIP Devices • Printers • Hosts •...
Page 104 OneTouch AT Users Manual Tap the Discovery icon on the HOME screen to display the DISCOVERY screen. The count of each device type is displayed. Figure 44. DISCOVERY Screen Wi-Fi Results Wi-Fi device counts are displayed at the top of the DISCOVERY screen.
Page 105 Chapter 3: Network Infrastructure Tests Discovery Wired Results The IPv4 subnet address and the IPv6 global subnet address are shown in CIDR notation. It is possible that the total number of switches, servers, VoIP devices, printers and hosts shown in the Wired results may not equal the total number of IPv4 and IPv6 devices.
Page 106 OneTouch AT Users Manual...
Page 107 Chapter 4: User Tests User Tests Chapter 4: User Tests User Tests You can create user tests to assess specific functionality on your network. You can save user tests, along with other OneTouch analyzer settings, in a Profile. See “Profiles” on page 127. Icons for user tests are located in the Test Tiers.
Page 108 OneTouch AT Users Manual Ping (ICMP) Test Purpose Ping sends ICMP echo requests to the selected target to determine whether the server or client can be reached. The target can be an IPv4 address, IPv6 address or named server (URL or DNS).
Page 109 Chapter 4: User Tests Ping (ICMP) Test Wi-Fi connection. The OneTouch analyzer will not send packets over both wired and Wi-Fi connections. When not in continuous mode, the OneTouch analyzer will send pings over all enabled interfaces in this order: wired IPv4, wired IPv6, wireless IPv4, wireless IPv6.
Page 110 OneTouch AT Users Manual Results The results include the current ping response as well as overall response statistics. The test will fail if any packet loss occurs, or if the selected time limit is exceeded. Figure 45. Ping Test Results...
Page 111 Chapter 4: User Tests Ping (ICMP) Test DNS Lookup is the amount of time it took to resolve the optional URL into an IP address. Current - Each packet is assigned an index number when it is sent from the OneTouch analyzer. Current is the index number of the last received ICMP echo reply packet.
Page 112 OneTouch AT Users Manual Connect (TCP) Test Purpose The Connect (TCP) test performs a TCP port open to the selected target to test for application port reachability. The test verifies basic application port connectivity using a TCP SYN/ACK handshake. The test can be used to determine whether a service is available.
Page 113 Chapter 4: User Tests Connect (TCP) Test server, tap the Proxy button, tap On, and set the server’s address and port. Otherwise, continue to the next step. How it Works The TCP test performs a DNS lookup on the specified URL. If you specify an IP address, the DNS lookup is not performed.
Page 114 OneTouch AT Users Manual Results If the SYN/ACK is not received from the target on all enabled interfaces (wired, Wi-Fi, IPv4, IPv6) within the time limit the test will fail. Figure 46. TCP Test Results...
Page 115 Chapter 4: User Tests Connect (TCP) Test DNS Lookup is the amount of time it took to resolve the optional URL into an IP address. TCP Connect is the amount of time it took to open the port on the server.
Page 116 OneTouch AT Users Manual Veri-Fi Test Purpose The Veri-Fi test is a performance test between the wired and Wi- Fi network connections on the OneTouch analyzer. This test provides comprehensive verification of the layer 1 through layer 3 infrastructure by testing the throughput, loss, latency and jitter between the OneTouch analyzer’s wired interface and Wi-Fi...
Page 117 Chapter 4: User Tests Veri-Fi Test Frame Size is the size of the frames that the OneTouch analyzer will use for the test. The header is included in the frame size. The DSCP (Differentiated Services Code Point) control allows for verification of higher quality of service (QoS) for applications such as VoWiFi.
Page 118 OneTouch AT Users Manual Results The test will fail if the upstream or downstream connection fails or cannot be established, or if the selected Loss value is exceeded. Figure 47. Veri-Fi Test Results...
Page 119 Chapter 4: User Tests Veri-Fi Test Rate (bps) is the requested bit rate. Frames Sent is the actual number of frames sent on the stream. The stream direction is indicated by the icon at the top of the column. This value is updated realtime. Frames Recv is the actual number of frames received on the interface.
Page 120 OneTouch AT Users Manual Web (HTTP) Test Purpose The Web (HTTP) test performs a comprehensive end user response time (EURT) measurement when downloading the specified web page. The target can be an IPv4 address, IPv6 address or URL. The transfer size allows limiting the amount of data downloaded ranging from the HTML header only to the entire page.
Page 121 Chapter 4: User Tests Web (HTTP) Test How it Works When you execute an HTTP test, the OneTouch analyzer: Contacts the DNS server to resolve the target’s name (if a URL • was specified rather than an IP address) Runs a ping test concurrently with the HTTP Test •...
Page 122 OneTouch AT Users Manual Results The test passes if the amount of data specified using the Transfer Size control is downloaded within the time specified using the Time Limit control. Figure 48. Web (HTTP) Test Results...
Page 123 Chapter 4: User Tests Web (HTTP) Test DNS Lookup This is the amount of time it took to resolve the URL to an IP address. If you enter an IP address, DNS lookup is not required, so dashes will be displayed to indicate that this part of the test was not executed.
Page 124 OneTouch AT Users Manual Return Code Return Code specifies the end-of-test status or an error condition if encountered. Plain text descriptions of the errors are displayed at the bottom of the screen. Network Interfaces Below the Return Code, the target server addresses are displayed.
Page 125 Chapter 4: User Tests File (FTP) Test File (FTP) Test Purpose The File (FTP) test performs a file upload or download, allowing verification of WAN, server and network performance. The target can be an IPv4 address, IPv6 address or URL. Optional proxy support is provided for more sophisticated enterprises.
Page 126 OneTouch AT Users Manual Direction - Use the Direction control to specify a Get (download data from a server) or Put (upload data to a server) operation. User and Password: Enter these credentials to access the target server you specified. If left blank, the FTP server will assume you wish to establish an anonymous connection.
Page 127 Chapter 4: User Tests File (FTP) Test Results If the Total Time is less than the selected Time Limit the test passes. If the Time Limit is exceeded during test, the current phase of the test is marked with a red X and the test is aborted. Figure 49.
Page 128 OneTouch AT Users Manual DNS Lookup is the amount of time it took to resolve the optional URL into an IP address. TCP Connect is the amount of time it took to open the port on the server. Data Start is time is measured from when the port was opened until the first HTML data was received.
Page 129 Chapter 4: User Tests Multicast (IGMP) Test Multicast (IGMP) Test Purpose The Multicast (IGMP) test verifies the ability to subscribe to an IGMP multicast group and verifies the flow of multicast data to the OneTouch analyzer. Multicasts are used for online streaming of data from devices such as security video cameras, industrial sensors, and ticker tape data.
Page 130 OneTouch AT Users Manual How it Works The OneTouch analyzer joins the specified multicast group and listens for traffic. If a source address is specified, it will only listen for traffic from that IP address. The test runs on each configured network connection.
Page 131 Chapter 4: User Tests Multicast (IGMP) Test Data Start is the amount of time it took to receive the first data byte after the OneTouch analyzer sent the IGMP join message. Total Time is the time of the test from beginning to end. Data Bytes indicates the total number of data bytes transferred.
Page 132 OneTouch AT Users Manual Video (RTSP) Test Purpose The Video (RTSP) test verifies the ability to access video content from on-demand streaming media servers. The test uses the RTSP protocol to establish and play the designated video file from the specified RTSP Server.
Page 133 Chapter 4: User Tests Video (RTSP) Test specified Transfer Size and Time Limit to determine whether the test passed or failed. The streamed file is not saved. Results If the Transfer Size has not been streamed before the Time Limit is reached, the test will fail.
Page 134 OneTouch AT Users Manual DNS Lookup is the amount of time it took to resolve the optional URL into an IP address. TCP Connect is the amount of time it took to open the port on the server. Data Start is the amount of time from when the port was opened until the first video data was received.
Page 135 Chapter 4: User Tests Email (SMTP) Test Email (SMTP) Test Purpose The Email (SMTP) test provides digital notification of wired or Wi- Fi connectivity using SMTP mail service. This test is useful for sending a text message to the OneTouch user's phone for complete internet connectivity feedback, or allowing a test supervisor to maintain a repository of all OneTouch testing being performed in the field.
Page 136 OneTouch AT Users Manual How it Works The OneTouch analyzer adds the nearest switch information to the body of the email if it is sent via the wired interface. It adds AP information to the body of the email if sent over Wi-Fi. The...
Page 137 Chapter 4: User Tests Email (SMTP) Test Results Results provide a complete breakdown of the total time it took to send the email. Figure 52. Email (SMTP) Test Results...
Page 138 OneTouch AT Users Manual DNS Lookup is the amount of time it took to resolve the optional URL into an IP address. TCP Connect is the amount of time it took to open the port on the server. Data Start is the amount of time from when the port was opened until the server allowed the email to be uploaded.
Page 139 Chapter 4: User Tests Email (SMTP) Test From: OneTouch <OneTouch@company.com> To: Recipient [recipient@company.com] Subject: Test Results Date: Fri, 1 Jun 2012 08:38:15 -0800 IP: 10.250.0.232 Name: Switch_Name.eng (010.250.000.002) Model: cisco 12-34567-890 Port: GigabitEthernet0/33 Address: 10.250.000.006 Vlan: 500 (if applicable) Figure 53. Email Sent From IPv4 Wired Connection From: OneTouch <OneTouch@company.com>...
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Page 141 Chapter 5: Profiles Chapter 5: Profiles OneTouch analyzer profiles are named configurations that can be used in a variety of ways to streamline analyzer operation. The use of profiles allows an organization to create standard test procedures that encapsulate expected network operation from any locale or segment.
Page 142 OneTouch AT Users Manual Profiles are further customized by allowing the user test tiers to be named for the application. The tiers allow grouping of similar tests to aid in network diagnostic triage. The default names “Private/Intranet” and “Public/Internet” can be modified by tapping the dividers and renaming for the application.
Page 143 Chapter 5: Profiles Asterisk (*) After the Profile Name Asterisk (*) After the Profile Name When you make changes to the current profile (add or modify • tests, enter security keys, etc.) an asterisk appears after the profile name in the shortcut bar, indicating that changes have not been saved.
Page 144 OneTouch AT Users Manual Load a Profile After saving more than one profile, you can scroll through the list, select a profile, and tap the LOAD button on the PROFILE screen. After loading a Profile, run AutoTest to obtain test results.
Page 145 Chapter 5: Profiles Export and Import Profiles Tap the EXPORT button. Tap usbstorage. Tap OK. Remove the USB flash drive from the source OneTouch. Connect the USB flash drive to the destination OneTouch. 10 On the destination OneTouch, tap the Profile name, which is in the shortcut bar at the top of the screen.
Page 146 OneTouch AT Users Manual View a Profile File To view a saved Profile, use one of the file management methods to open the Profiles directory, then select a Profile. (See “Managing Files” on page 207.) The Profile is a plain text file with a .profile extension that can be displayed in a web browser or a...
Page 147 Chapter 6: Wi-Fi Analysis Chapter 6: Wi-Fi Analysis The OneTouch analyzer provides you with information and guidance to quickly assess the state of your Wi-Fi network and troubleshoot issues impacting your end users’ connectivity and performance experience. OneTouch analyzer Wi-Fi analysis consists of discovery and analysis of 802.11 networks, access points, clients, and channels being used.
Page 148 OneTouch AT Users Manual Enable Wi-Fi To enable Wi-Fi on the OneTouch analyzer: On the HOME screen, tap TOOLS Tap the Wi-Fi button. Ensure that Enable Wi-Fi is On.
Page 149 Chapter 6: Wi-Fi Analysis The Wi-Fi Icon on the HOME Screen The Wi-Fi Icon on the HOME Screen The Wi-Fi icon has three states: stopped, linked and scanning. Stopped When you power-on the OneTouch analyzer, Wi-Fi is in the Stopped mode and the Wi-Fi adapter is idle. The icon shows a magnifying glass with a start button.
Page 150 OneTouch AT Users Manual Wi-Fi Analysis Screens There are four tabs on the Wi-Fi Analysis screen: Network • AP (Access Point) • Client • Channel • Tap a tab to display the corresponding analysis screen.
Page 151 Chapter 6: Wi-Fi Analysis Network Analysis Network Analysis The NETWORK analysis tab provides: A sortable list of all discovered Wi-Fi networks with • summary information for each network. See Figure 55. A graphical representation of network coverage and • important network details. Filter buttons that provide deeper analysis of each •...
Page 152 OneTouch AT Users Manual Each network’s summary information is displayed on a button.          Figure 55. Wi-Fi Network Analysis Tab...
Page 153 Chapter 6: Wi-Fi Analysis Network Analysis This icon indicates the network’s security level.  A green lock indicates WPA-Personal, WPA-Enterprise, WPA2-Personal, or WPA2-Enterprise security are in use. A yellow lock indicates WEP or 802.1X (using WEP encryp- tion) are in use. A red lock indicates that no security is in use.
Page 154 OneTouch AT Users Manual Number of access points • Number of clients • Security level • Network type (infrastructure or ad hoc) • The REFRESH button clears all Wi-Fi results and restarts  scanning. To Show Network Details Tap a network to show its details.
Page 155 Chapter 6: Wi-Fi Analysis Network Analysis Network Details The following section describes the NETWORK button after it has been tapped to display details.             Figure 57. Wi-Fi Network Details The network’s name (SSID) is shown here.
Page 156 OneTouch AT Users Manual Tap the Channel Filter Button to show a summary of the  channels the network is using. Tap the SHOW ALL button to show all channels again. Tap the Client Filter Button to show a summary of the clients ...
Page 157 Chapter 6: Wi-Fi Analysis AP Analysis AP Analysis The AP analysis tab provides: A sortable list of all discovered APs with summary • information for each AP. See Figure 58. A graphical representation of AP details and trended • measurements. Filter buttons that provide deeper analysis of each AP’s •...
Page 158 OneTouch AT Users Manual Each AP’s summary information is displayed on a button.           Figure 58. AP Analysis Tab...
Page 159 Chapter 6: Wi-Fi Analysis AP Analysis The icon indicates the AP’s authorization status. Authorization  classification provides a way to manage your list of access points so that you can identify unauthorized devices, neighbors’ devices, etc. All new and unassigned APs are assigned a default status •...
Page 160 OneTouch AT Users Manual 802.11 media type • The REFRESH button clears all Wi-Fi results and restarts  scanning. To Show AP Details Tap an AP to show its details. • Tap the AP again to return to a summary view of the AP.
Page 161 Chapter 6: Wi-Fi Analysis AP Analysis This icon indicates the AP’s security level. See page 139 for a  description of how the icon’s appearance changes based on the security level. Multiple icons are shown when multiple security types are in use. The Signal and Noise graph gives you an indication of the ...
Page 162 OneTouch AT Users Manual level in relation to total available bandwidth. The scale is 0% to 100%. Utilization values of 25% or less are shown in a green box. • Values greater than 25% are shown in a yellow box. High •...
Page 163 Chapter 6: Wi-Fi Analysis Client Analysis Client Analysis The CLIENT analysis tab provides: A sortable list of all discovered clients with summary • information for each network. See Figure 60. A graphical representation of client details and trended • measurements. Filter buttons that provide deeper analysis of each client’s •...
Page 164 OneTouch AT Users Manual Each client is displayed with summary information on a button.          Figure 60. Client Analysis Tab The Wi-Fi client icon indicates an associated client or a  probing client The Client Name is shown above and the Network Name is ...
Page 165 Chapter 6: Wi-Fi Analysis Client Analysis This is the channel the client is using.  The signal strength icon provides a quick visual indication of  the client’s signal strength as measured by the OneTouch analyzer. See page 139 for a list of the thresholds that change the icon’s appearance.
Page 166 OneTouch AT Users Manual                    Figure 61. Associated Client Details Client’s manufacturer’s MAC address  Wi-Fi client icon indicates an associated client or a probing ...
Page 167 Chapter 6: Wi-Fi Analysis Client Analysis The Signal and Noise graph gives you an indication of the  client’s signal strength with respect to the connected access point (coverage) and the connection quality. The upper line on this graph shows signal strength on a scale of 0 to -100 dBm.
Page 168 OneTouch AT Users Manual Values greater than 25% are shown in a yellow box. High • utilization may indicate problems such as excessive use of bandwidth by an individual client, a client at the edge of an AP’s range (causing excessive retries and therefore increased utilization), or a large amount of data being transmitted at a low data rate.
Page 169 Chapter 6: Wi-Fi Analysis Client Analysis This parameter changes based on the selected sort key. This  shows the client’s signal level (in dBm) as measured by the OneTouch analyzer, or the client’s utilization. The signal strength icon provides a quick visual indication of ...
Page 170 OneTouch AT Users Manual appears in the lower-right corner of the screen. See “Wi-Fi TOOLS” on page 163.
Page 171 Chapter 6: Wi-Fi Analysis Channel Analysis Channel Analysis The CHANNEL analysis tab provides: An overview of 802.11 and non-802.11 utilization of all • channels, along with the number of APs discovered on each channel. A sortable list of active 802.11 channels with summary •...
Page 172 OneTouch AT Users Manual The top button provides a channel overview. Channel summary buttons appear below for each active channel. A channel is considered active when an AP is discovered on the channel.       ...
Page 173 Chapter 6: Wi-Fi Analysis Channel Analysis Channel summary buttons: Channel number  Channel’s band  Number of access points that are using the channel  The status bar is displayed on all Wi-Fi ANALYSIS screens. It  shows the number of SSIDs (networks), APs (access points), and clients discovered.
Page 174 OneTouch AT Users Manual Channel Overview Tap the Channel Overview button for a graphical summary of access points, 802.11 traffic, and non-802.11 traffic on all channels.    Figure 64. Channel Overview 802.11 utilization is shown in blue. ...
Page 175 Chapter 6: Wi-Fi Analysis Channel Analysis To Show Channel Details Tap a channel to show its details. • Tap the channel again to return to a summary view of the • channel. Tap a different channel to show its details. Only one channel’s •...
Page 176 OneTouch AT Users Manual The lower portion of the stacked graph shows non-802.11 uti- lization in dark blue as a percentage of total bandwidth. Non-802.11 utilization values less than or equal to 20% • are shown in a green box.
Page 177 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS Wi-Fi TOOLS When you tap a network, AP, or client button to show its details, the Wi-Fi TOOLS button appears at the lower-right corner of the screen. Tap the button to use a Wi-Fi tool. Figure 66.
Page 178 OneTouch AT Users Manual Name Tool Tap the Name button to assign a custom name to an AP for ease of identification. Your custom name will be displayed for the AP throughout the OneTouch analyzer’s screens and in reports. Authorization Status Tool and Default Setting The authorization status tool allows you to classify access points on the network.
Page 179 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS Tap either the Authorized or the Unknown authorization default button. This sets the status for all unassigned APs, and for new APs as they are discovered. If you have already assigned an authorization status to an AP, it is not affected by this change.
Page 180 OneTouch AT Users Manual To store your Authorization Status settings, save the Authorization Profile. See “AP Authorization” on page 188.
Page 181 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS Save an Authorization File When you change the authorization status of one or more APs, the profile name is marked with an asterisk, indicating that there are unsaved changes in the ACL (Authorization Control List) that is used by the Profile.
Page 182 OneTouch AT Users Manual Identify New APs on the Network Once you have assigned an Authorization Status other than unknown to all discovered APs, and you have set the Authori- zation Default to Unknown, you can easily identify new APs as they appear on your network.
Page 183 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS Tap the Wi-Fi TOOLS button to access the Connect tool. If multiple SSIDs are available on AP, or if multiple channels are available for an SSID, a screen will appear in which you can make a selection. Multiple SSIDs on an AP Multiple channels available for a network...
Page 184 OneTouch AT Users Manual Note The Connect test is not supported for [Hidden] SSIDs that have not been resolved. If [Hidden] is selected the Connect tool will not be available. SSID Connect Results AP Connect Results Figure 69. Network and AP Connect Results The network and AP connect RESULTS tabs show the network and AP, actual connection rate, the DHCP server’s IP address, etc.
Page 185 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS Number of roams: The number of times the OneTouch analyzer has roamed to a new AP. If you connect to an SSID, you can roam among the APs • that support the connected SSID. If you connect to a specific AP, no roaming will occur.
Page 186 OneTouch AT Users Manual Locate Tool You can use the Locate function to find APs and clients. You should use the directional antenna when performing a Locate task. See for a list of www.flukenetworks.com/onetouch available accessories. Remove the stand from the back of the analyzer.
Page 187 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS Connect the antenna to the External Antenna Connector (see page 15). The OneTouch analyzer automatically detects the presence of the antenna, and the external antenna icon displayed on the Locate RESULTS screen. GVO014.EPS Figure 71. Directional Antenna Holder...
Page 188 OneTouch AT Users Manual Tap the Locate button. CAUTION To avoid an accident, watch where you are going when you are in motion. Observe the signal strength graph only when you are stationary. The signal strength will generally increase when you move closer to the AP or client, and decrease when you move farther away.
Page 189 Chapter 6: Wi-Fi Analysis Wi-Fi TOOLS       Figure 72. Locate Screen  The Authorization Status icon is described on page 165.  The high water mark shows the strongest signal received since the test began. One minute of data is displayed ...
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Page 191 Chapter 7: Tools Test Settings Chapter 7: Tools Tap the TOOLS icon on the HOME screen to access the TOOLS screen. Figure 73. Tools Screen Test Settings The following test settings can be configured via the TOOLS screen. Refer to the following pages. “Wired”...
Page 192 OneTouch AT Users Manual Also included in this section: “View or Change the analyzer’s MAC Addresses” on page 179 Wired On the HOME screen, tap TOOLS , then tap the Wired button to access the wired settings. Speed and Duplex Choose a link speed and a duplex mode.
Page 193 Chapter 7: Tools Test Settings Certificate - TLS EAP types require a certificate for authentication. Certificates must be loaded in the /internal/Certificates directory on the OneTouch analyzer. See Chapter 9: "Managing Files," beginning on page 207. Address The options on the ADDRESS screen affect the columns on user test RESULTS screens.
Page 194 OneTouch AT Users Manual Tap the Address button. Tap the User MAC On button. Tap the User MAC Address button and enter the desired address. Management Port MAC Address The Management port MAC address can be viewed but it cannot be changed.
Page 195 Chapter 7: Tools Testing Tools Tap the Priority button and select a priority. This sets the priority field in the header of all packets sent by the OneTouch analyzer. It has no effect on received packets. Wi-Fi See “Establish a Wi-Fi Connection” on page 39. SNMP See “SNMP”...
Page 196 OneTouch AT Users Manual Set Mobile to On to advertise to the web server that you are on a mobile device. If available, you will receive content formatted for the smaller screens of mobile devices. Tap the LAUNCH button to launch the browser.
Page 197 Chapter 7: Tools Testing Tools Tap the START button to begin toning. A progress wheel appears on the OneTouch analyzer’s screen, indicating toning is in progress. Use the probe to test suspected cables until you find the one that is connected to the OneTouch analyzer. See your toner probe manual for details.
Page 198 OneTouch AT Users Manual In the Testing Tools section, scroll down and tap FiberInspector/WebCam. The image from the camera appears on the OneTouch analyzer’s screen. Tap to Exit Shows whether camera is connected Save still image Figure 74. FiberInspector Image of an Endface To adjust the focus, turn the knob on the probe clockwise or counterclockwise.
Page 199 Chapter 7: Tools Testing Tools Using the Scales To show the scales, tap , then tap SCALE ON. Drag the image of the core to the center of the screen. To change the size of the measurement ring for the fiber core, tap NEXT SCALE.
Page 200 OneTouch AT Users Manual Outer, blue ring: 250 μm cladding • Middle, green rings: 120 μm and 130 μm • Inner, yellow rings: 25 μm and 62.5 μm (to change the • size, tap NEXT SCALE) To adjust the brightness or contrast of the image, tap , then move the bars on the controls.
Page 201 Chapter 7: Tools Testing Tools WebCam and Remote View A network technician can connect a WebCam to the OneTouch analyzer and share its live image with a colleague. A technician can share his live view of network components in a wiring closet while conversing with a remote colleague.
Page 202 OneTouch AT Users Manual File Tools The following file tools are available on the TOOLS screen. Profiles See Chapter 5: "Profiles," beginning on page 127. AP Authorization See “Save an Authorization File” on page 167. Reports The OneTouch analyzer can create a comprehensive report in PDF...
Page 203 Chapter 7: Tools File Tools Tap the text that says OneTouch AT at the top-right corner of  the screen. Tap here Tap Save Screen. The SCREEN FILENAME screen appears.  A screen name that includes the date and time of the screen ...
Page 204 OneTouch AT Users Manual Maintenance Tools Version Information To display software and hardware version information: On the HOME screen, tap TOOLS Scroll down to the Maintenance Tools section, and tap Version Information. The module and platform serial number, version number, and hardware revision are shown.
Page 205 Chapter 7: Tools Maintenance Tools Scroll down to the Maintenance Tools section and tap Management Port. The management port screen is displayed. Address Control (DHCP or Static) The Address control can be set to DHCP or Static. When set to DHCP, the OneTouch analyzer gets its IP address, subnet mask, etc.
Page 206 OneTouch AT Users Manual Battery Status This screen shows the battery’s status. Time Remaining Time Remaining indicates remaining indicates estimated battery operating time to fully recharge time if ac adapter if ac adapter is is not connected. connected. Figure 76. Battery Status Screen Language See “Set the Language”...
Page 207 Chapter 7: Tools Maintenance Tools Audible Tone You can enable or disable the sounds emitted upon system start, button presses, and system shutdown. On the HOME screen, tap TOOLS Scroll down to the Maintenance Tools section. In the Audible Tone panel, tap On or Off. Power Line Frequency See “Power Line Frequency”...
Page 208 OneTouch AT Users Manual Scroll down to the Maintenance Tools section and tap Software Update. Navigate to the directory where you saved the new software image file and select the file. Select the OK button. Select YES to install the new file.
Page 209 Chapter 7: Tools Maintenance Tools Factory Defaults You can erase all data (profiles, authentication credentials, test results, capture files, screen shots, reports, etc.) from the OneTouch analyzer, and restore all factory defaults (number format, length units, backlight and power-down timeout periods, etc).
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Page 211 Chapter 8: Packet Capture Chapter 8: Packet Capture The packet capture option can be included at time of purchase, or it can be purchased separately. For purchasing information see www.flukenetworks.com. Packet capture is the process of recording network traffic in the form of packets.
Page 212 OneTouch AT Users Manual Port A Only (Single-ended Packet Capture) In single-ended packet capture, the OneTouch analyzer captures traffic at Port A of the OneTouch analyzer. When performing single-ended packet capture, the OneTouch analyzer is typically connected to a span port, mirror port, or tap.
Page 213 Chapter 8: Packet Capture Inline Packet Capture Inline Packet Capture When performing inline packet capture, the OneTouch analyzer captures traffic flowing between two ports. The OneTouch analyzer is inserted in the link, with one side of the link connected to the OneTouch analyzer Port A, and the other side connected to Port B.
Page 214 OneTouch AT Users Manual Filters A Filter lets you capture only the packets of interest. For example, you can create a Filter to capture just the packets that are related to a specific application (based on IP address and port number).
Page 215 Chapter 8: Packet Capture Set Up Packet Capture Set Up Packet Capture To set up packet capture: On the HOME screen, tap TOOLS In the Testing Tools section, tap Capture. Set up the options described in the following paragraphs. Connection Select Port A only (see page 198), Port A and B (seepage 198), or Inline (see page 199).
Page 216 OneTouch AT Users Manual MAC: When you enter the MAC address of a host, only packets that contain the source or destination MAC address will be captured. VLAN: When you enter a VLAN number, only traffic that is tagged for the specified VLAN will be captured.
Page 217 Chapter 8: Packet Capture Set Up Packet Capture 6HW RI DOO IUDPHV JRLQJ DFURVV WKH OLQN XQILOWHUHG 2QO\ IUDPHV JRLQJ ,3 )LOWHU 3RUW )LOWHU WR DQG IURP RQ 3RUW DUH FDSWXUHG Figure 79. Capture Filters - Logical AND Operation Start Packet Capture Tap the START CAPTURE button.
Page 218 OneTouch AT Users Manual captured frames is indicated, as well as the number of frames that were dropped. File name File size is updated realtime Available memory indicator Figure 80. Capture Results The SD CARD indicator bar gives a quick visual indication of how much storage space is available on the SD memory card.
Page 219 To move the capture files to a PC, eject the SD card and insert it in a PC. Or see “Managing Files” on page 207. Analyzing Capture Files You can use Fluke Networks ClearSight Analyzer software or other protocol analysis software to analyze the captured packets on a PC.
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Page 221 Chapter 9: Managing Files Managing Files Chapter 9: Managing Files Managing Files The following types of files can be managed: Profiles • AP Authorization (Authorization Control Lists/ACLs) • Reports • Screens • Certificates • Packet captures • Profiles, AP Authorization lists, Reports, and Screens can be managed using the built-in file manager.
Page 222 OneTouch AT Users Manual Scroll down to the File Tools section. Tap Profiles, AP Authorization, Reports, or Screens, depending on the type of file you want to manage. The corresponding file manager screen appears. The figure below shows each of the four types of file manager screens.
Page 223 Chapter 9: Managing Files Using the Built-in File Manager The following section describes buttons that are available on one of more of the file manager screens. SAVE The SAVE button saves the current profile, AP authorization list, or report. When you tap the SAVE button, the SAVE AS screen is displayed. Figure 82.
Page 224 OneTouch AT Users Manual saving the current profile or AP authorization list before you tap the LOAD button. The LOAD button puts the highlighted profile or AP authorization list into use. A loaded profile or AP authorization list can be modified and re-saved using the same name or a different name.
Page 225 Chapter 9: Managing Files Using the Built-in File Manager DELETE DELETE permanently removes the file from the list and from memory. You must tap the MANAGE button and select a file in the list to make the DELETE button available. RENAME RENAME lets you change the name of a profile, AP authorization list, report, or screen.
Page 226 OneTouch AT Users Manual tapped. When you tap the EXPORT button a navigable file tree is shown. Tap to open folder Tap to go up one level Figure 84. File Manager - Export File Tree Navigate to the desired location and tap the OK button to save a copy of the file.
Page 227 Chapter 9: Managing Files Remote Control and File Access - Management Port Profiles must have the .profile extension, AP authorization lists must have the .acl extension, reports must have the .pdf extension, and screens must have the .png extension to be displayed in the file list.
Page 228 OneTouch AT Users Manual Open a web browser and enter the analyzer’s IP address in the address field. The analyzer’s web server Home screen will be displayed in your browser. Figure 85. Web Browser Showing OneTouch Browser Home Page This icon in the shortcut bar indicates that a remote connection has been established.
Page 229 Chapter 9: Managing Files Remote Control and File Access - Management Port Remote Control Select Remote Control to view and control the OneTouch analyzer from your web browser. Figure 86. OneTouch Analyzer Remote Control Screen Use the up and down arrows to scroll on screens such as •...
Page 230 OneTouch AT Users Manual Remote File Access Perform steps 1 and 2 above, and then select Files to remotely access the analyzer’s file system. You can navigate directories and download files. You cannot move or delete files using this method of remote file access.
Page 231 OneTouch analyzer supports FAT and FAT32 file systems on external media. Map Network Drive The OneTouch AT supports integration of its user file system into Windows Explorer as a network drive. The following instructions explain how to map to the analyzer's user file system from a Windows 7 computer.
Page 232 IP addresses. To view the management port address, select the OneTouch AT icon on the HOME screen. You may experience delays when using the network drive if there is no proxy server between the computer and the OneTouch.
Page 233 • Use only replacement parts that are approved by Fluke Networks. • Use only service centers that are approved by Fluke Networks. Clean the Analyzer To clean the touchscreen, turn off the analyzer, then use a soft, lint-free cloth that is damp with alcohol or a mild detergent solution.
Page 234 OneTouch AT Users Manual Recharge the battery frequently. Do not let the battery • discharge completely. Do not keep the battery in hot areas. • Before you put a battery into storage, charge it to • approximately 50% of full charge.
Page 235 Turn off the analyzer. Disconnect the ac adapter. Replace the battery as shown in Figure 88. Use only Fluke Networks battery model number TFS-BAT. Note If you remove the battery and do not connect the ac adapter, the clock keeps the current date and time for a minimum of 24 hours.
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Page 237 Chapter 11: Specifications Environmental and Regulatory Specifications Chapter 11: Specifications Environmental and Regulatory Specifications Operating temperature 32°F to 122°F (0°C to 50°C) Storage temperature -40°F to 160°F (-40°C to 71°C) Operating relative humidity 5% to 45% at 32°F to 122°F (0°C to 50°C) (% RH without condensation) 5% to 75% at 32°F to 104°F (0°C to 40°C) 5% to 95% at 32°F to 86°F (0°C to 30°C)
Page 238 Two Small Form-factor Pluggable (SFP) 100BASE-FX/ ports 1000BASE-X Ethernet Not for connection The OneTouch AT analyzer is NOT designed for to telephone net- connection to a telephone network. works The OneTouch AT analyzer is NOT designed for connection to an ISDN line.
Page 239 Chapter 11: Specifications SFP Adapters SFP Adapters The OneTouch AT analyzer supports 100BASE-FX and 1000BASE-X SFP adapters. Wi-Fi Antennas Internal Wi-Fi anten- Three internal 2.4 GHz, 1.1 dBi peak, 5 GHz, 3.2 dBi peak antennas. External directional Antenna, frequency range 2.4 - 2.5 and 4.9 - 5.9 antenna GHz.
Page 240 OneTouch AT Users Manual Data rate 802.11a: 6/9/12/24/36/48/54 Mbps 802.11b: 1/2/5.5/11 Mbps 802.11g: 6/9/12/24/36/48/54 Mbps 802.11n (20 MHz): MCS0-23, up to 216 Mbps 802.11n (40 MHz): MCS0-23, up to 450 Mbps Operating 2.412 ~ 2.484 GHz (Industrial Scientific Medical frequency Band) 5.170 ~ 5.825 GHz...
Page 241 The OneTouch analyzer is supplied with a 4 GB SD card. SD card The card brand and model have been selected for optimal performance with the OneTouch AT analyzer’s packet capture function. Use of other types of SD cards may reduce performance.
Page 242 OneTouch AT Users Manual The OneTouch analyzer has a USB 2.0 type A port, for use USB 2.0 port with USB mass storage devices, such as USB flash drives. FAT and FAT32 file systems are supported. Headset Jack 3.5 mm, 4-conductor jack...
Page 243 Chapter 11: Specifications FCC and IC Interference Statement FCC and IC Interference Statement Federal Communication Commission and Industry Canada Interference Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC and IC Rules.
Page 244 OneTouch AT Users Manual Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en...
Page 245 THIS MODEL DEVICE MEETS U.S. AND INTERNATIONAL REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY RADIATION. The OneTouch AT is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
Page 246 OneTouch AT Users Manual The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
Page 247 Chapter 11: Specifications Europe-EU Declaration of Conformity EN 300 328 V1.7.1: (2006-10) • Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission equipment operating in the 2.4 GHz ISM band and using spread spectrum modulation techniques; Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive EN 301 893 V1.4.1: (2007-07)
Page 248 OneTouch AT Users Manual For detailed information the end-user should contact the national spectrum authority in France. Japan Statement (5 GHz radio band method is limited to indoor use.) Brazil Statement Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de...
Page 249 Chapter 11: Specifications Korea Statements Korea Statements (This device shall not be used for life-safety related service due to the possibility of radio interference.) (Class A Equipment (This product meets requirements for industrial (Industrial Broadcasting (Class A) electromagnetic wave equipment and &...
Page 250 OneTouch AT Users Manual...
Page 251 AP or Wi-Fi network, audible tone, connection authorization control list, copper, fiber, AutoTest, Wi-Fi, definition, connectors, AutoTest key, contact Fluke Networks, control via management port, –B– controls, backlight copy a test, timeout, customer support, band, 2.4 GHz, band, 5 GHz,...
Page 252 OneTouch AT Users Manual –D– –H– defaults, factory, hardware version, delete a test, headset jack, DHCP or static addressing, help (contact Fluke Networks), DHCP server test, HOME screen, dimensions of the product, HTTP test, directional antenna, discovery, –I– display, ICMP test,...
Page 253 –O– Reports, shortcut to, OneTouch AT in status bar, restore factory defaults, OneTouch instrument icon, results, test, options return code, adding features, RTSP test, orange triangle,...
Page 254 OneTouch AT Users Manual screen image Test Frame System, saving, TEST key, shortcut to, test results screen shot, IPv4, shortcut to, IPv6, SD card, test status icons, SFP adapters, test tiers, shortcut bar, text, entering, SMTP test, TFS, SNMP configuration,...
Page 255 Index –W– warning, safety, web browser, web test, webcam, WebDAV (map network drive), weight of the product, Wi-Fi adapter, analysis, antennas, AP analysis, AP authorization status, channel analysis, channel overview, client analysis, connect to network or AP, icon, IP address, linked icon, network analysis, network connect test,...
Page 256 OneTouch AT Users Manual...

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