After Sales Service - sangiorgio SDR8 Use And Maintenance Manual

After sales service

Repairs
Many problems can be solved independently by the user by using the information on the faults reported in these
instructions.
If this is not possible, please contact our customer service centre. We always find an adequate solution and try
to avoid unnecessary visits by service technicians.
SERVICE
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Numero Unico
(*) The customer service is operational from Monday to Friday from 08:30 to 19:00 and on Saturdays from 08:30 to 13:00
A telephone answering service is also provided for requests received outside the coverage hours.
Our customer service employs qualified technicians who follow the products from birth.
Their experience allows us to resolve 85% of calls by telephone, which translates into greater customer satisfaction and savings. In order to take
advantage of this experience, we ask the end user to take a few minutes with our technicians to carry out the necessary checks.
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SERVICE
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Ensure that the appliance is repaired only
with original spare parts and by specially
trained customer service personnel, both
during the warranty coverage and upon
expiry of the same. For safety reasons,
only adequately specialized and trained
personnel can carry out repairs on the ap-
pliance. The warranty is void in the event
that interventions or repairs are carried out
by persons not authorized by the produc-
er or in the event that our appliances are
equipped with non-original spare parts,
supplementary parts and accessories due
to which a defect arises.
The original spare parts relevant for op-
eration according to the corresponding
Ecodesign regulation are available from
our customer service department for a pe-
riod of at least 10 years starting from the
date of emission of the appliance in the
market within the European Economic.
For any repairs, contact the authorized
technical assistance service centre by
calling the number indicated below.
Always communicate the model and se-
rial code of the appliance, shown on the
marking plate visible in the upper part of
the door compartment when it is opened
and/or in the back of the dryer.
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by one of our experts