Table of Contents
Advertisement
Quick Links
Installation Instructions
IP/WiFi Intercom
Part No. 4402
PROFESSIONAL INSTALL ONLY
Tip: Site Survey BEFORE you begin.
See Page 4-5!
v1.0
FAAC International Inc.
FAAC International Inc.
West Coast Operations
Headquarter & East Coast Operations
357 South Acacia Avenue
3160 Murrell Rd
Fullerton, CA 92831
Rockledge, FL 32955
Tel. 800 221 8278
www.faacusa.com
1 |
P a g e
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for FAAC 4402
Summary of Contents for FAAC 4402
- Page 1 Installation Instructions IP/WiFi Intercom Part No. 4402 PROFESSIONAL INSTALL ONLY Tip: Site Survey BEFORE you begin. See Page 4-5! v1.0 FAAC International Inc. FAAC International Inc. West Coast Operations Headquarter & East Coast Operations 357 South Acacia Avenue 3160 Murrell Rd...
-
Page 2: Table Of Contents
Index Section Pages PHASE 1 – SITE SURVEY Site Survey (LAN) Site Survey (WiFi) PHASE 2 – PRODUCT OVERVIEW 6-12 Overview of Call Points PCB Module In Detail Technical Specifications 10-12 PHASE 3 - SETUP 13-24 Configure Before Install Connect to network using WiFi 15-18 Connect to network using LAN Cable 19-20... -
Page 3: Phase 1 - Site Survey
PHASE Site Survey P a g e... -
Page 4: Site Survey (Lan)
Site Survey (LAN) Upload Speed I have at least 1.5 Mb UPLOAD speed. If not STOP! This system may operate intermittently Slow Fast remotely or have delayed PUSH notifications. LAN Cable Distance My LAN cable run does not exceed 320ft in total distance. -
Page 5: Site Survey (Wifi)
Site Survey (Local WiFi) WIFI Signal I have some WiFi signal at the gate with my phone! If not, STOP. You will need some form of WiFi extender, or repeater, or LAN/CAT5 cable! Upload Speed I have at least 1.5 Mb UPLOAD speed. If not STOP! This system may operate intermittently remotely or have delayed PUSH notifications. -
Page 6: Phase 2 - Product Overview
PHASE Product Overview P a g e... -
Page 7: Overview Of Call Points
Overview of Call Point Camera Security Night vision LEDS Screws (short range, up to 5 feet) Keypad Speaker Module Call Button WiFi Antenna Now let’s have a look inside… Pedestal mounting holes Surge Call button IP PCB 12-24v 1 2 3 SLAVE OUT SLAVE IN 1 2 3... -
Page 8: Pcb Module In Detail
Main Module in Detail… Intercom ID WiFi Antenna SMA RJ45 Socket Connector LED Indicators RED = Network Connection Hard Reset BLUE = Power Button Direct LAN cable Micro SD Connection Card Slot Voltage Outputs Keypad Data Cable Connections Push Button, Mic & Speaker Connections Volume ‘POT’... - Page 9 Overview of Surge PCB Earth Rod MUST be connected for warranty. Power Output NOT USED 24v INPUT – Use provided power supply or hook up to 24v solar system. (DO NOT USE 12v HERE) 12v DC – Battery backup 1 Amp Quick Blow Input Fuse (REPLACEABLE) Must use a 30W solar panel (minimum) with 24v 10Ah.
-
Page 10: Technical Specifications
Technical Specifications GENERAL Front Panel Powder Coated Marine Grade Stainless Steel BS316 Front Plates with 3mm Acrylic on Design Marine Grade Stainless Steel BS316 Modular Plates Hood Cover Powder coated Aluminium Mounting Housing Marine Grade Stainless Steel BS316 (Backbox) Call Button Stainless-steel button with illuminated LED Ring Weatherproof IP55... - Page 11 Lens 120° (D), 109° (H), 65° (V) IR-capable Display Resolution Switchable in the app by the Admin user. HD resolution: 1280*720 SD resolution: 640*480 Video Codec H264 Night-Vision Yes, light sensor, automatic IR-cut filter, 5 Infrared LEDs Storage On-Board Micro SD Card (16GB included) Max read capacity 32GB Estimated capacity based on 16GB: 5,592 Video Clips (3MB) {AVI.}...
- Page 12 Supported Protocols HTTP, HTTPS, SSL/TLS, Bonjour, DNS, RTSP, RTP, TCP, UDP, RTCP, ICMP, DHCP, ARP THIRD-PARTY INTEGRATIONS Partners N/A - Coming Soon N/A - Coming Soon 4G ROUTER Power Supply 24V DC Interface Custom OpenWrt Antenna Type SIM Tray NANO LAN Ports 2 x 10/100 Mbps - LAN/WAN Direct Cable Connection...
-
Page 13: Phase 3 Setup
PHASE Setup (To be done before installing the intercom) 13 | P a g e... -
Page 14: Configure Before Install
Configure Before Install Step 1 Do not install the intercom. Power it up beside 3 - 4 feet / 1 meter the router so that you can perform the 3-4 feet / 1 metre configuration with the homeowners’ phone beside the intercom and router. Note: If you skip this step and proceed directly to installation, technical support may request you go back and perform this step before diagnosing... -
Page 15: Connect To Network Using Wifi
Connect to network using WiFi Step 1 - Press and HOLD the code button for approx. 3-5secs and release. A tone will be heard. The intercom will now begin to transmit its own Wi-Fi network using the intercom ID reference. (E.g., AES-XXXXXX-XXXX) >3 seconds >3 seconds... - Page 16 Step 3a, 3b, 3c – Find Intercom ID via the network connection Settings > Add > Search After pressing SEARCH, the APP will now search for the intercom and should detect it. Step 3d, 3e Intercom ID will be auto filled. Enter “admin”...
- Page 17 Step 5a, b, c Although we know the intercom is fully operational, we now need to connect it to the local Wi-Fi network. The intercom is now searching the area for Wi-Fi networks and will display all compatible networks on the App screen. Step 5d, e Enter the WIFI PASSCODE for the network which you are connecting to.
- Page 18 Step 6 The intercom will now re-boot and attempt to connect to the Wi-Fi network with the password you have entered. Wait 60 seconds then re-launch the APP. If you can see live video and hear audio, the intercom has successfully connected to the network.
-
Page 19: Connect To Network Using Lan Cable
LAN Cable Connect to network using This intercom can also be connected to a LAN cable directly from the router or from a repeater or point-to-point Wi-Fi bridge device. Step 1 Note: Ethernet can travel up to 320ft on CAT5/CAT6 cable. - Page 20 Intercom ID will be auto filled. Enter “admin” for the main user. Enter “123456789” as the default password and press SAVE. Step 3 - The intercom is now added to your device and should show Online. Note: If you can see live video and hear audio, the intercom has successfully connected to the network.
-
Page 21: Time Sync & Testing
Time Sync & Testing Step 1 - Ensure the intercom is now added to your device and should show Online. Press the camera icon to view the camera feed Check the date/time stamp. The default date when the intercom has been reset is 1/1/1970. If the date has not updated automatically follow the steps below to correct this. - Page 22 Step 4 – Close the app PUSH notifications may not show while inside the app so to test that the PUSH notifications are working correctly you need to close the app. Select the ‘back’ button and then the Android: ‘EXIT’ door icon will appear on the bottom left, tap this to completely close the application.
-
Page 23: Answering On Android
Answering on Android This will launch the app Swipe down to reveal Press the appropriate and reveal the answer the android lock icon (depending screen. Press the icon notifications and press on which relay your shown to answer the the Praetorian installer has connected call if you wish to notification... -
Page 24: Answering On Ios (Apple)
Answering on iOS (Apple) Swipe the Phone will now launch app. Press icon to Press “VIEW” notification left answer Note: Various versions of IOS and Android OS will have different notification acceptance techniques. Please refer to online support for your device if needed. TIP: Make sure ringer switch is ON and volume is turned up. -
Page 25: Phase 4 Installation
PHASE Installation (Only to be done after the unit is successfully proven to be operating on the network during setup on phase 3.) 25 | P a g e... -
Page 26: How To Achieve & Maintain Ip55 Rating
How to Achieve & Maintain IP55 Rating The IP55 rating attached to this unit is only achieved if the below steps have been followed. This is to prevent any unwanted water and/or bug ingress that can cause various issues with functionality and will void warranty if not followed. Step 1 –... -
Page 27: Installation (Wi-Fi) & (Lan Cable)
Installation (Wi-Fi) Mount the antenna as high as possible and away from Intercom wall/pillar obstructions such as mounted vehicles, shrubs and trees to maximise signal strength. Do NOT mount antenna at ground level. Pedestal mounted version Antenna mounted Antenna cable (do not inside gate or fence cut or join). -
Page 28: Power & Solar Power
Power This intercom comes with a 24v dc power supply. The intercom requires up to 2 amps peak demand at times, therefore power cable is of extreme importance. Please adhere to the cable thickness guide below or the device may be damaged and rendered out of warranty by the manufacturer. -
Page 29: Lan Cable & Wifi Setup Example
LAN Cable Setup Example Note: You can run CAT5 cable up to 320ft (320ft) for full connection. Further distances can be achieved with additional equipment. WiFi Setup Example Note: Up to 60m using 2.4GHz with an average home router and clear line of sight. Further distances can be achieved with advanced additional equipment. -
Page 30: Pcb Wiring Example
Wiring Example Antenna Serial Number Ethernet Socket Reset SD card Relay Relay Speaker Volume Exit button 24v DC From PSU Magnetic lock Gate controller N/C button 12v DC (not supplied) Note: When the exit button is pressed it will trigger relay 1 for the pre-programmed time in the app. -
Page 31: Adding Additional App Users
Adding Additional APP Users Additional users MUST be added with individual usernames. Do NOT use the same username. Step 1 On the Admin user phone, create a new username and password for any additional phones which you wish to add, as follows. Admin Device! Create a NEW Press the PLUS... -
Page 32: Sound, Volumes And Speech / Intercom & Device Sound Options
Sound, Volumes and Speech This intercom is capable of full duplex speech, which means two people can have a conversation and appear to speak at the same time. Since various manufacturers of android phones, iPhones and tablets all differ in acoustic performance, and different users may require varying levels of volume on their own handset, it may be possible to setup some devices in full duplex mode, but others may need to be set in half duplex mode (phone user will press to talk). -
Page 33: Using Keypad Codes
Using Keypad Codes Ensure you program a keypad code in the app first then follow the steps below to use them on the keypad to gain entry. Enter pre-programmed 4-6 digit code., followed by the key to confirm Tip: Press to confirm keypad code 33 | P a g e... -
Page 34: Phase 5 Advanced Setup
PHASE Advanced Setup (Only to be done after the unit is successfully proven to be operating on the network after installation) 34 | P a g e... -
Page 35: Feature Shortcuts & Settings Overview
Feature Shortcuts Add / delete Activity Log proximity cards / tags Add / delete Turn on / off keypad codes. notifications on events. Settings Overview Standard Features Advanced Features 35 | P a g e... -
Page 36: Standard Features
Standard Features Edit Intercom details Ring tones of in-app call (unable Add a new device ID Check APP version to change notification tone) Check current system firmware Adjust intercom time Add, edit or Adjust relay (daylight saving) delete users trigger times Wi-Fi settings Adjust maximum Adjust maximum... -
Page 37: Edit Intercom Details / Add A New Device Id
Edit Intercom Details Change the name of the intercom Intercom ID cannot be changed. Follow the add as a new device steps if ID is incorrect. Change the username Change the password Add a New Device ID Name the intercom Intercom ID can be added manually or auto filled by using the ‘SEARCH INTERCOM ID IN LAN’... -
Page 38: Ringtones Of In-App Call / Check App Version
Ringtones of In-app Call Choose your preferred ringtone for calls while inside the app. Note: The default call notification tone heard while not in the app cannot be changed. Check APP version App Version Note: Check the Google Play or the Apple app store to ensure you are using the most recent version. 38 | P a g e... -
Page 39: Check Intercom Firmware / Add, Edit Or Delete Users & Logins
Check Intercom Firmware Intercom Firmware Version See ‘Firmware Updates’ for more info. Note: Add, Edit or Delete Users & Logins Add New User Edit User Delete User Username Password Cancel Save Note: Administrator account cannot be deleted but the password can be edited by selecting the pencil icon to the user. -
Page 40: Adjust Relay Trigger Times / Adjust Intercom Time
Adjust Relay Trigger Times Save Settings Relay 1 Trigger times Relay 2 Trigger times Adjust Intercom Time Save Settings NTP Server Enable/Disable Daylight Saving Sync to device timezone 40 | P a g e... -
Page 41: Wi-Fi Settings / Adjust Maximum Monitoring Time
Wi-Fi Settings SSID currently connected to Search for WiFi Networks. See WiFi Setup for more details Note: If showing POOR signal level, STOP! You must reposition the antenna or look at alternative options to connect the intercom to the network. Adjust Maximum Monitoring Time Save Settings Change the length of time you can... -
Page 42: Adjust Maximum Talking Time / Adjust Maximum Calling Time
Adjust Maximum Talking Time Save Settings Change the length of time you can talk when a call is answered before the call disconnects. Adjust Maximum Calling Time Save Settings Change the length of time your intercom calls for. Note: If you do not have a good data signal (i.e. -
Page 43: Reboot Intercom / Simplex / Duplex Audio Selection
Reboot Intercom Soft Reboot the intercom Simplex / Duplex Audio Selection Save Settings Soft Reboot the intercom Soft Reboot the intercom Soft Reboot the intercom Note: If the volume on the device is too high or is in a noisy environment, it may cause echo or clipping in audio. -
Page 44: Advanced Feature Overview / Notifications
Advanced Feature Overview Auto opening of gates on Notifications on View activity weekly Select resolution gate/door opening of camera stream schedule & motion sensor Motion Voicemail option Keypad codes Prox cards detection option for missed callers Notifications Enable/Disable app push notifications. (Default = OFF) Relay Trigger –... -
Page 45: Auto Relay Times / Camera Stream Resolution
Auto opening of gates on weekly schedule Save Settings Relay Action Time of Action Day(s) for relay action to happen Note: If a latched command is used then an unlatch will be required to return the relay to its normal state. Date &... -
Page 46: Activity Log
Activity Log The log shows the most recent events which have occurred on the intercom. Some examples are shown. Some of the events capture images, or video from calls and can be played back by pressing the icons to the right. Call received. -
Page 47: Keypad Codes
Keypad Codes There are 3 types of keypad code options which can be entered as shown. 24/7 codes which work all of the time. (max 100) Time restricted codes which only work on pre-set times and days. (max 100) Auto Expire codes which are temporary. (max 100) Note: Press the button to confirm the keypad code after entering it. -
Page 48: Prox Cards/Tag Ids
PROX Cards/Tag IDs *ONLY AVAILABLE IF USING A PROX SECONDARY DEVICE There are 3 types of PROX ID options which can be entered as shown. 24/7 ID’s which work all of the time. (max 100) Time restricted ID’s which only work on pre-set times and days. -
Page 49: Voicemail Option For Missed Callers / Motion Detection Option
Voicemail option for missed callers When voicemail is activated if a call is not answered then an audio message will play to ask the visitor to leave a message. A 20 second video recording can be viewed in the events log. Enable/Disable Voicemail feature Note: SD card must be inserted into the slot on the... -
Page 50: Troubleshooting
Troubleshooting It is worth remembering that when you install this intercom, you are literally only supplying 25% of the overall system. The other 75% already exists with the customer. Namely the router, the Wi-Fi network, and the phones or devices. Anything can go wrong with any part of that entire system. - Page 51 separate usernames created for each. The new usernames and passwords must be used by the new devices as shown in this manual to logon to the intercom. App shows online when phone is Commercial firewall This will be a job for the IT provider for in the same network but offline the business.
-
Page 52: App Updates / Firmware Updates
App Updates We will continually monitor the app’s performance and will release updates to enhance the users experience and/or fix any issues that arise overtime. These updates will be available via the iOS app store or the Android Play store. Firmware Updates Firmware updates will be released to fix any bugs or to add additional features where possible throughout the products lifetime. -
Page 53: Intercom Maintenance / Environmental Information / Ingress
Intercom Maintenance Bug ingress is a common issue in unit failures. Ensure that all components are sealed accordingly and check occasionally. (Do not open the panel in the rain / snow unless correctly equipped to keep the internals dry. Ensure the unit is securely closed after maintenance) If you have an AB, AS, ABK, ASK callpoint it will have silver edges which are marine grade stainless steel so in normal weather conditions should not rust however it can... -
Page 54: Warranty
Warranty Terms LIMITED WARRANTY FAAC International, Inc. (“Seller”) warrants the first Purchaser of the product to be free from for a specific period as defined below (“Warranty Period”). defects in material and workmanship The Warranty Period commences from the date of invoice. - Page 55 The Seller does not assume nor authorizes any person to assume for them any other liability in connection with the sale or use of the products of beyond that extended herein. The warranty hereinabove set forth shall not be deemed to cover maintenance parts, including, but not limited to hydraulic oil, motor brushes, or the like.
-
Page 56: Regulatory Compliance
Regulatory Compliance FCC Id: 2ALPX-WIFI-IBK Grantee: Advanced Electronic Solutions Global Ltd This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Need help?
Do you have a question about the 4402 and is the answer not in the manual?
Questions and answers