FAAC WIFI-PRO2 Installation Instructions Manual
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FAAC WIFI-PRO2 Installation Instructions Manual

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Installation Instructions
PROFESSIONAL INSTALL ONLY
Do NOT give this manual to end user!
FAAC International Inc.
Headquarter & East Coast Operations
3160 Murrell Rd
Rockledge, FL 32955
Tel. 800 221 8278
www.faacusa.com
1 |
P a g e
WIFI-PRO2 / Part No. 4402
Tip: Site Survey BEFORE you begin.
See Page 3!
v1.1
357 South Acacia Avenue
FAAC International Inc.
West Coast Operations
Fullerton, CA 92831

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Summary of Contents for FAAC WIFI-PRO2

  • Page 1 Installation Instructions WIFI-PRO2 / Part No. 4402 PROFESSIONAL INSTALL ONLY Do NOT give this manual to end user! Tip: Site Survey BEFORE you begin. See Page 3! v1.1 FAAC International Inc. FAAC International Inc. West Coast Operations Headquarter & East Coast Operations...
  • Page 2 Index Section Pages Site Survey Overview of Product A look inside the product Main Intercom Module Detail Keypad Module Detail Power Module Detail Antenna Installation Power to Call Box Relay Wiring Tips APP Install WIFI Setup 10-15 LAN Setup 16-17 Intercom Testing Answering the Call 19-20...

  • Page 3: Site Survey

    Site Survey YES! WiFi I have some wifi signal at the gate with my phone! If not, STOP. You will need some form of wifi extender, or repeater, or LAN/CAT5 cable! YES! I have at least 1 Mb UPLOAD speed. If not STOP! This system may operate intermittently remotely or have delayed PUSH notifications.

  • Page 4: Overview Of Product

    Overview of Product Security screw access Camera Microphone Night vision LEDS (short range, up to Keypad 5 feet) Speaker Call button P a g e...
  • Page 5 Now let’s have a look inside... Pedestal mounting holes Power filter board Call button Main intercom module Speaker volume keypad module Code button Camera module P a g e...
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  • Page 7 Ground rod MUST be connected for warranty Antenna Installation Mount the antenna as high as possible and Intercom wall/pillar away from obstructions mounted such as vehicles, shrubs and trees to maximise signal strength. Do NOT mount antenna at ground level. Pedestal mounted version...
  • Page 8 Power to Call Box After fitting the box to the After fitting the box to the gooseneck, re-fit the module and gooseneck, re-fit the module connect a 14-gauge ground wire and connect a 14-gauge eart wire to the earth terminal. to the ground terminal.
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  • Page 10 App Install Download and install the app on the end-user’s phone. Search for WiFi PRO 2 and find the icon, or scan the QR code if the phone has a QR scan app. Tip: Be sure to accept ALL permissions during install, otherwise you will experience problems later! WIFI Setup...
  • Page 11 Step 3 Press and HOLD the code button for more than 3 seconds. A tone will be heard when the button is released. The intercom will now begin to transmit its own wifi network called BELL-XXXXXX (where XXXXXX is the 6 numerical digits from the serial ID number).
  • Page 12 Step 5a, 5b, 5c After pressing SEARCH, the APP will now search for the intercom and should detect it. Step 5d, 5e Intercom ID will be auto filled. Enter “admin” for the main user. Enter “123456789” as the default password and press the TICK as shown.
  • Page 13 Step 6 Should be showing ONLINE status. Press the Video icon to view live video. Note: at close proximity, you will experience acoustic feedback. This is normal. TIP: If you can view live video, and hear acoustics, then this proves that the intercom hardware is working as it should.
  • Page 14 Step 7e,f,g Enter the WIFI PASSCODE for the network which you are connecting to. WARNING: Take care not to enter a typing mistake. The intercom will accept any wifi password and will not know if it is correct or not! Wifi Signal strength must be at least 25%, or you will have problems! Step 8...
  • Page 15 Diagnostic Tips 1. Intercom is showing online status, but the video feed shows “fetching”. A. This can be caused by poor power cable extended to the intercom, weak wifi, or too many devices connected to the wifi network and the router is incapable of managing the workload. 2.

  • Page 16: Lan Setup

    LAN Setup (When WiFi signal too weak or too far from signal) This intercom can also be connected to a LAN cable directly from the router or from a repeater or point-to-point wifi bridge device. Note: Ethernet LAN signals can travel 100m/300ft on CAT5 cable.
  • Page 17 Step 2a, 2b, 2c. Insert the intercom ID. This can be found on the test slip in the box or by following steps 5-7 in WiFi setup. Step 2d, 2e Intercom ID will be auto filled. Enter “admin” for the main user.

  • Page 18: Intercom Test

    Step 3 If you can see live video and hear audio, the intercom has successfully connected to the network. If for some reason this does not work, test the LAN cable to ensure there are no connection/crimp issues. Intercom Test Press the call button.
  • Page 19 Answering on Android Your phone will now Swipe down your Press the green icon to launch the app and notification banner accept. you will see a when called, and press snapshot of the visitor the Intercom at which point you can notification.
  • Page 20 Answering on Apple Phone will now Swipe the Swipe green Press “VIEW” launch app notification left icon to answer Note: Various versions of IOS and Android OS will have different notification acceptance techniques. Please refer to online support for your device if needed. TIP: Make sure ringer switch is ON and volume is turned up.
  • Page 21 Adding Additional APP Users Additional users MUST be added with individual usernames. Do NOT use the same username. ADMIN Phone ADMIN Phone ADMIN Phone ADMIN Phone Enter a NEW Note how username & existing users password can be deleted New Phone New Phone New Phone New Phone...

  • Page 22: Other Settings

    Other Settings Add an intercom (can Ring tones Check APP Edit Intercom have up to 6 version details doors/gates calling one device) Change relay times (1- Add/edit users 9 secs) Turn off config Set time zone + mode (extra (daylight saving security) adjust) Set max monitoring...
  • Page 23 Sound, Volumes and Speech This intercom is capable of full duplex speech, which means two people can have a conversation and appear to speak at the same time. Since various manufacturers of android phones, iPhones and tablets all differ in acoustic performance, and different users may require varying levels of volume on their own handset, it may be possible to setup some devices in full duplex mode but others may need to be set in half duplex mode (phone user will press to talk).

  • Page 24: Using The App

    Using the APP Settings Thumbnail preview View Camera & Call Log (shows listen images of visitors whom calls were accepted or previewed on this If you took device. snapshots of a visitor while on a call, view them here. Home If you took video recordings of visitors, you can...

  • Page 25: Keypad Overview

    Keypad Overview This keypad has 3 outputs, all independent from the intercom/app relays. The diagram below shows the LED indicators which indicate programming and relay status information. RED when incorrect codes entered and outputs are locked out. GREEN when output 1 activated. RED when output 2 activated.
  • Page 26 Enter or delete new user/Homeowner codes There are 3 groups of user codes. Group 10 for relay 1, group 20 for relay 2, and group 30 for relay 3. The programming sequence is shown below… 10= relay 1 codes Memory locations 2= add code (1000 available) 000-999 for relay 1...

  • Page 27: Using The Keypad

    Restoring defaults When in programming mode, you can enter the following sequence… When the engineers/installers code is forgotten…. 1) Wire a push button (or replicate with wire link) across the Egress terminal and (-)GND. 2) Switch off power for 1 minute. 3) Switch ON power.

  • Page 28: Troubleshooting

    Troubleshooting It is worth remembering that when you install this intercom, you are literally only supplying 25% of the overall system. The other 75% already exists with the customer. Namely the router, the wifi network, and the phones or devices. Anything can go wrong with any part of that entire system.
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  • Page 30 FAAC S.p.A. or FAAC International, Inc., neither assumes nor authorizes any person to assume for them any other liability in connection with the sale or use of the products of FAAC S.p.A. or FAAC International, Inc. The warranty herein above set forth shall not be deemed to cover maintenance parts, including, but not limited to, hydraulic oil, filters, or the like.

  • Page 31: Regulatory Compliance

    Regulatory Compliance FCC Id: 2ALPX-WIFI-IBK Grantee: Advanced Electronic Solutions Global Ltd This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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