CAMBRIONIX TS3-C10 User Manual

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User Manual
TS3-C10
2023-01
© 2022 Cambrionix Ltd. Todos los derechos reservados.
ES

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Table of Contents
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Summary of Contents for CAMBRIONIX TS3-C10

  • Page 1 User Manual TS3-C10 2023-01 © 2022 Cambrionix Ltd. Todos los derechos reservados.
  • Page 2: Table Of Contents

    1. Table of Contents 1. Table of Contents 2. Your TS3-C10 at a glance 2.1. Key Features 3. Safety 3.1. Signal word panel 3.2. Safety alert symbol 3.3. Pictograms 3.4. Product modification 3.5. Power supply 3.6. Storage and Installation 4. Getting Started 4.1.
  • Page 3 5.5.2 LiveViewer 5.5.3 Cambrionix API 5.5.4 Updating Software 5.5.5 Removing Software 5.5.6 Command Line Instructions (CLI) 5.6. Cleaning your TS3-C10 6. Product Specifications 6.1. Requisitos de la alimentación entrante 6.2. Potencia de salida 6.3. Valores de riel de bandera de error 6.4.
  • Page 4: Your Ts3-C10 At A Glance

    With your TS3-C10 there is a Thunderbolt™ connection to the host which, is capable of up to , meaning your upstream speeds to the host will be capable of this data transfer rate. The upstream data transfer rate will be shared amongst the downstream 10 x USB 3.2 tipo C...
  • Page 5: Safety

    This manual has been arranged to follow IEC/ICEE 82079-1 standard. This is to facilitate the easier understanding and location of information relating to the TS3-C10. Any errors or omissions can be reported using our support ticket system (seeHelp and Support).
  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.
  • Page 7: Power Supply

    Do not disconnect the power cord while the product is being used. Do not bend or pull the power cord with excessive force. Do not use a power supply that exceeds the power supply specifications within this manual TS3-C10 Página 6 de 39...
  • Page 8: Storage And Installation

    Do not place the power cord near heat sources. Connect the plug to an earthed socket. PRECAUCIÓN Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.
  • Page 9: Getting Started

    This manual provides a reference for end-users installing for the first time and using their hub after that. As well as a guide for product safety-related information. The TS3-C10 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality.
  • Page 10: Conexión A La Red Eléctrica

    4.4. Conexión al host Once the power is connected, connect the TS3-C10 to your host system using a Thunderbolt™™ 3 cable. El uso de un cable de host incorrecto puede dar lugar a que el hub y todos los puertos posteriores no sean reconocidos por su host.
  • Page 11: Charging

    4.5. Charging Your TS3-C10 will allow your device to charge at the maximum rate possible up to 3  A. The way that charging takes place is the TS3-C10 will provide the device with a capability to charge and the devices USB charging controller will determine the maximum amount of charge it wants to draw down.
  • Page 12: Using Your Ts3-C10

    Cambrionix Software. 5.0.1 LED Configuration Your TS3-C10 has inbuilt LEDs used to show the state of the ports or devices. These LEDs can be configured to support your use case; this can be controlled either by using the API  to send commands directly or through separate software.
  • Page 13: Charging

    Thunderbolt™. "boltctl" es la interfaz de línea de comandos para interactuar con boltd, el demonio del sistema que administra los dispositivos Thunderbolt™ 3™. Using "boltctl", input the following commands to authorise and enrol your TS3-C10. power [-t | --timeout seconds] Encienda el controlador Thunderbolt™.
  • Page 14: Data Transfer

    SuperSpeed USB3.2 y puede proporcionar velocidades de transferencia de datos de hasta 5  Gbps por puerto. Al sincronizar, se enciende un LED azul sobre cada puerto. Puede utilizar el programa de su elección para transferir datos desde y hacia su dispositivo. TS3-C10 Página 13 de 39...
  • Page 15: Protocolo E Interfaz De Comunicación

    5.2.5 Protocolo e interfaz de comunicación The TS3-C10 appears as a virtual serial port (also called a UART or VCP). En Microsoft Windows™, el sistema aparecerá como un puerto COM, el número de puerto COM se puede encontrar en el administrador de dispositivos. En macOS®, se crea un archivo de dispositivo en el directorio /.
  • Page 16: Scalability

    Thunderbolt™ del siguiente dispositivo de la conexión en cadena. Using this approach, a maximum of six hubs can be linked together, allowing 60 devices to be synced from a single host computer. TS3-C10 Página 15 de 39...
  • Page 17: Manage Ports & Your Ts3-C10

    5.4. Manage Ports & Your TS3-C10 Each port on your TS3-C10 can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change the charging profiles. This can be done either through LiveViewer, or by connecting to the hub via the API.
  • Page 18: Firmware

    Firmware versions and hardware We advise not to change the firmware version on any new products you receive as this may cause compatibility issues and stop your TS3-C10 from functioning. TS3-C10 Página 17 de 39...
  • Page 19 PRECAUCIÓN Your TS3-C10 may not function correctly Do not install old firmware onto a new product PRECAUCIÓN Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process. Do not disconnect the power during the update process. TS3-C10...
  • Page 20: Software

    The TS3-C10 uses string commands to communicate with the host system. These can be sent via the virtual serial port of the TS3-C10 directly, or the API can be used to provide other protocols that send translated string commands. LiveViewer can use the API to interact with the devices through a user-friendly application.
  • Page 21: Liveviewer

    Dentro de su concentrador, hay algunas configuraciones controlables específicas llamadas "configuraciones de RAM no volátiles", que se conocen como configuraciones de NVRAM. These control a variety of different settings on your TS3-C10. Puede navegar a la configuración de NVRAM abriendo LiveViewer y seleccionando el concentrador al que desea conectarse.
  • Page 22: Cambrionix Api

    5.5.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon (which is a program running in the background) that can be downloaded from www.cambrionix.com/products/api...
  • Page 23: Removing Software

    5.5.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system, the following steps can do this. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.
  • Page 24: Command Line Instructions (Cli)

    Two example commands can be seen below, you can use these commands to check hub information and health. Command Action system Show hardware and firmware information health Show voltages, temperatures, errors and boot flag TS3-C10 Página 23 de 39...
  • Page 25: Cleaning Your Ts3-C10

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Asegúrese de que el producto esté apagado y de que el cable de alimentación se haya desconectado del producto.
  • Page 26: Product Specifications

    6. Product Specifications The TS3-C10 is manufactured in the UK 6.1. Requisitos de la alimentación entrante Voltaje de entrada 24  V Corriente de entrada 8  A Conexión de entrada Mini-Din de 4 pines 6.2. Potencia de salida Voltaje de salida 5,0 ...
  • Page 27: Consumibles Y Realización De Pedidos

    193x136x34mm Weight (kg) 6.5. Consumibles y realización de pedidos Below is a list of any Consumable products you may require for your TS3-C10 including the cables you will require to connect devices to the hub. Cables 10 x USB 3.2 tipo C If you require any spare parts, such as the power cables or Thunderbolt™™...
  • Page 28 TS3-C10 Página 27 de 39...
  • Page 29 TS3-C10 Página 28 de 39...
  • Page 30: Power Supply

    50-60Hz Input Connector Output Voltage Output Current 0 - 9.2A Output Power (Max) 221W Output Connector 4-pin DIN Dimensions 210 x 85 x 46mm Alfiler Función *-V está conectado a tierra de entrada de CA. TS3-C10 Página 29 de 39...
  • Page 31: Troubleshooting

    7. Troubleshooting If you experience any issues with your TS3-C10; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.
  • Page 32: Device Connection

    0000000000000000 Conexión de dispositivo inestable Some devices can have unstable connections with your host system through the TS3-C10. We have only observed this behaviour in a very few amount of devices, disabling CDP this has resolved all issues and the connections are stable.
  • Page 33: Hub Connection Issues

    Una forma mucho más sencilla es usar cables USB2 en lugar de cables USB3, limitando la conexión a USB2. 7.5. Hub connection issues If you have issues with the hub and connecting to your host system, please see below troubleshooting solutions. TS3-C10 Página 32 de 39...
  • Page 34: No Gui

    El concentrador no se conecta al host If you see that the TS3-C10 is not connecting to the host system, one of the issues may be caused by the USB  drivers on your host system not being up to date. Es una buena práctica asegurarse de que tiene instalados los últimos controladores y actualizaciones en su sistema...
  • Page 35: Software Troubleshooting

    Some users have noted that the API  can cause a high level of CPU  usage. This can sometimes be linked to the API  recorder service. If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely. TS3-C10 Página 34 de 39...
  • Page 36: Disposal

    August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE  collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". TS3-C10 Página 35 de 39...
  • Page 37: Returns And Damaged Products

    9.2. What happens after I have requested a Return? If you have not purchased the Product(s)  direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process.
  • Page 38 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 39 Cambrionix Patents Application Title Link Grant Number Number Syncing and Charging GB2489429 1105081.2 2489429 Port CAMBRIONIX UK00002646615 2646615 00002646615 CAMBRIONIX VERY UK00002646617 2646617 00002646617 INTELLIGENT... MOD IT DS GB2591233 6089600 6089600 MOD IT eSearch 007918669 007918669 MOD IT 90079186690001 007918669-0001 90079186690001...
  • Page 40 MOD IT STACK 29/735,475 D936,000 MOD IT DS  LUGS 6089601 6089601 6089601 MOD IT MM 6089602 6089602 6089602 MOD IT DS  LUGS 6089603 6089603 6089603 MOD IT STACK 6089604 6089604 6089604 MOD IT 6089605 6089605 6089605 TS3-C10 Página 39 de 39...
  • Page 41 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS Reino Unido +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd es una empresa registrada en Inglaterra y Gales con el número de empresa 06210854 2023-01 © 2022 Cambrionix Ltd. Todos los derechos reservados.

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