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Summary of Contents for CAMBRIONIX Thundersync2-16
- Page 1 Thundersync2-16 User Manual *Please note this product has been discontinued © 2023-02 Cambrionix Ltd. All rights reserved.
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Page 2: Table Of Contents
1. Table of Contents 1. Table of Contents 2. Your Thundersync2-16 at a glance 2.1. Key Features 3. Safety 3.1. Signal word panel 3.2. Safety alert symbol 3.3. Pictograms 3.4. Product modification 3.5. Power supply 3.6. Storage and Installation 4. Getting Started 4.1. - Page 3 5.6. Cleaning your Thundersync2-16 6. Product Specifications 6.1. Input Power Requirements 6.2. Rail value limits 6.3. Consumables and Placing Orders 7. Troubleshooting 7.1. Common troubleshooting tips 7.2. Logging through LiveViewer 7.3. Hardware Failure 7.4. Device connection 7.5. Hub connection issues 7.6.
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Page 4: Your Thundersync2-16 At A Glance
The Thundersync2-16 can charge attached USB devices without using a local computer. The Thundersync2-16 allows any USB compliant device to be charged at its optimum rate (up to 2.4A). The firmware can be updated to ensure the Thundersync2-16 can manage the latest devices. It is ready to charge out-of-the-box and sync devices when attached to a host computer. -
Page 5: Safety
This manual has been arranged to follow the IEC/ICEE 82079-1 standard. This is to facilitate the easier understanding and location of information relating to the Thundersync2-16. Any errors or omissions can be reported using our support ticket system (seeHelp and Support). -
Page 6: Safety Alert Symbol
Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and international safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product. -
Page 7: Power Supply
Do not bend or pull the power cord with excessive force. Do not use a power supply that exceeds the power supply specifications within this manual 3.6. Storage and Installation This section describes safety precautions you must follow when installing and storing your Thundersync2-16. Thundersync2-16 Page 6 of 35... - Page 8 Do not place the power cord near heat sources. Connect the plug only to an earthed socket. CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.
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Page 9: Getting Started
As well as a guide for product safety-related information. The Thundersync2-16 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. Please see the physical specifications section of this manual for information on the environment specifications. -
Page 10: Connecting To The Mains
2.4A whilst transferring data. 4.4. Charging Your Thundersync2-16 will allow your device to charge at the maximum rate possible up to 2.4A. The way that charging takes place is the Thundersync2-16 will provide the device with a capability to charge and the devices USB charging controller will determine the maximum amount of charge it wants to draw down. -
Page 11: Using Your Thundersync2-16
Cambrionix Software. 5.0.1 LED States Your Thundersync2-16 has inbuilt LEDs used to show the state of the ports, devices and the power state. These LEDs can be configured to support your use case; this can be controlled either by using the API ... -
Page 12: Using Without Connecting To A Host
The CLI commands for turning off the sync charge options, with a 1 or 0 per port. settings_unlock settings_reset settings_set sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 settings_set alt_sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 reboot This can also be done via the API if this is easier. Just supply that string (joined with \n) like: cbrxapi.cbrx_connection_set(handle, "settings", "settings_unlock\nsettings_reset\n- settings_set sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0\nsettings_set alt_sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0\nreboot") Thundersync2-16 Page 11 of 35... -
Page 13: Data Transfer
In order to transfer data, connect the host port to your local (host) computer using a Thunderbolt™ 2 compliant cable. Any devices connected to the hub will now appear as if they were connected to the host computer’s USB port. Thundersync2-16 Page 12 of 35... -
Page 14: Scalability
Thunderbolt™ port of the previous hub to one of the Thunderbolt™ ports of the next device in the daisy-chain. Using this approach, a maximum of six hubs can be linked together, allowing 96 devices to be synced from a single host computer. Thundersync2-16 Page 13 of 35... -
Page 15: Managing Ports & Your Thundersync2-16
5.4. Managing Ports & Your Thundersync2-16 Each port on your Thundersync2-16 can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change various other settings applicable to the Thundersync2-16 more information can be found in the LiveViewer section under NVRAM ... -
Page 16: Firmware
The current firmware version on the hub is displayed in the firmware section alongside the hub's name. This will appear red if a newer version is available or green if it is the most up to date. Thundersync2-16 Page 15 of 35... - Page 17 If you have older hardware with Firmware version number lower than 1.83 then the hub may not be compatible with the Cambrionix API and will need to be updated to the latest version of Firmware using the Command Line Updater which can be downloaded and installed from the following link.
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Page 18: Software
5.5.1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems. This section has instructions and information on using our software on three of the most popular host systems. -
Page 19: Liveviewer
Within your hub, there are some specific controllable settings called "non-volatile RAM settings", which are referred to as NVRAM settings. These are a variety of different settings for your Thundersync2-16. You can navigate to the NVRAM settings by opening LiveViewer and selecting the hub you want to connect to. - Page 20 (iPhone etc.) has been attached to a port. The attach threshold may need to be increased if the Attach device (iPhone etc.) is connected to a Cambrionix port with a Threshold cable which includes an LED or other electronics. It may also need (mA) to be increased if you are using a device (iPhone etc.) with a 3rd...
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Page 21: Cambrionix Api
5.5.3 Cambrionix API The Cambrionix API allows you to monitor and control each port in detail and to integrate these functions into your own workflow processes. The API comprises a daemon (which is a program running in the background) that can be downloaded from www.cambrionix.com/products/api... -
Page 22: Removing Software
5.5.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer, Cambrionix API and the Cambrionix Recorder Service) from your host system, the following steps can do this. -
Page 23: Command Line Instructions (Cli)
Two example commands can be seen below, you can use these commands to check hub information and health. Command Action system Show hardware and firmware information health Show voltages, temperatures, errors and boot flag Thundersync2-16 Page 22 of 35... -
Page 24: Cleaning Your Thundersync2-16
5.6. Cleaning your Thundersync2-16 Cleaning the product is generally not required, although in some instances it may be necessary if excess dirt/ dust/ hair has accumulated, or if minor liquid spillages have occurred on the module during operation or storage. -
Page 25: Product Specifications
5.58 Five volt rail Min (V) 6.3. Consumables and Placing Orders Below is a list of any Consumable products you may require for your Thundersync2-16 including the cables you will require to connect devices to the hub. Cables USB 2.0 Type-A If you require any spare parts, such as the power cable or Thunderbolt™... - Page 26 Thundersync2-16 Page 25 of 35...
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Page 27: Troubleshooting
7. Troubleshooting If you experience any issues with your Thundersync2-16; please try the following troubleshooting steps, if the issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. To contact Cambrionix Support please see Help and Support. -
Page 28: Device Connection
Unstable device connection Some devices can have unstable connections with your host system through the Thundersync2-16. We have only observed this behaviour in a very few amount of devices, disabling CDP this has resolved all issues and the connections are stable. -
Page 29: Hub Connection Issues
Hub not connecting to host If you see that the Thundersync2-16 is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to ensure you... -
Page 30: Using With A Headless System
If you have older hardware with Firmware version number lower than 1.83 then the hub may not be compatible with the Cambrionix API and will need to be updated to the latest version of Firmware using the Command Line Updater which can be downloaded and installed from the following link. -
Page 31: Disposal
August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". Thundersync2-16 Page 30 of 35... -
Page 32: Returns And Damaged Products
9.2. What happens after I have requested a Return? If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. ... -
Page 33: Terms And Conditions
10. Terms and Conditions The use of Cambrionix hubs is subject to the Cambrionix Terms and Conditions, the document can be downloaded and viewed using the following link. https://downloads.cambrionix.com/documentation/en/Cambrionix-Terms-and-Conditions.pdf Thundersync2-16 Page 32 of 35... - Page 34 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
- Page 35 Cambrionix Patents Application Title Link Grant Number Number Syncing and Charging Port GB2489429 1105081.2 2489429 CAMBRIONIX UK00002646615 2646615 00002646615 CAMBRIONIX VERY UK00002646617 2646617 00002646617 INTELLIGENT... MOD IT DS GB2591233 6089600 6089600 MOD IT eSearch 007918669 007918669 MOD IT 90079186690001 007918669-0001...
- Page 36 MOD IT STACK 29/735,475 D936,000 MOD IT DS LUGS 6089601 6089601 6089601 MOD IT MM 6089602 6089602 6089602 MOD IT DS LUGS 6089603 6089603 6089603 MOD IT STACK 6089604 6089604 6089604 MOD IT 6089605 6089605 6089605 Thundersync2-16 Page 35 of 35...
- Page 37 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 © 2023-02 Cambrionix Ltd. All rights reserved.
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