SMA Solar Technology SUNNY TRIPOWER 15000TL Service Manual

SMA Solar Technology SUNNY TRIPOWER 15000TL Service Manual

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Service Manual
SUNNY TRIPOWER 15000TL / 17000TL
STP15-17TL-10-SG-en-10 | Version 1.0
AMERICAN ENGLISH

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Summary of Contents for SMA Solar Technology SUNNY TRIPOWER 15000TL

  • Page 1 Service Manual SUNNY TRIPOWER 15000TL / 17000TL STP15-17TL-10-SG-en-10 | Version 1.0 AMERICAN ENGLISH...
  • Page 2 The information contained in these documents is property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.
  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document ..........Validity ....................4 Target Group..................4 Symbols ....................4 Nomenclature..................5 Safety..................Safety Information................6 Disconnecting the Inverter from Voltage Sources ......7 Cleaning the Inverter..............
  • Page 4: Information On This Document

    Read and observe all documents supplied with the product. This document is valid for the following device types: • STP 15000TL-10 (Sunny Tripower 15000TL) • STP 17000TL-10 (Sunny Tripower 17000TL) Target Group The tasks described in this document must only be performed by qualified persons. Qualified persons must have the following skills: •...
  • Page 5: Nomenclature

    SMA Solar Technology AG 1 Information on this Document Nomenclature Complete designation Designation in this document Sunny Tripower Inverter, product Electronic Solar Switch SMA BLUETOOTH Wireless Technology BLUETOOTH Service Manual STP15-17TL-10-SG-en-10...
  • Page 6: Safety

    2 Safety SMA Solar Technology AG Safety Safety Information This section contains safety information that must be observed at all times when working on or with the product. To prevent personal injury and property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times.
  • Page 7: Disconnecting The Inverter From Voltage Sources

    SMA Solar Technology AG 2 Safety Damage to the seal of the enclosure lids in subfreezing conditions If you open the upper and lower enclosure lids in subfreezing conditions, the seals on the enclosure lids can be damaged. This can lead to moisture entering the inverter.
  • Page 8 2 Safety SMA Solar Technology AG 6. Flip the lower enclosure lid up and remove it. Risk of burns when touching the DC protective cover The DC protective cover can get hot during operation. • Do not touch the DC protective cover.
  • Page 9: Cleaning The Inverter

    SMA Solar Technology AG 3 Cleaning the Inverter Cleaning the Inverter Damage to the display or the type label due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the enclosure lid, the type label, the display and the LEDs with a damp cloth only.
  • Page 10: Troubleshooting

    4 Troubleshooting SMA Solar Technology AG Troubleshooting LED Signals The LEDs indicate the operating state of the inverter. Status Explanation Green LED glowing Feed-in operation If an event occurs during feed-in operation, an event mes- sage will be shown on the display (for event messages see the service manual at www.SMA-Solar.com).
  • Page 11: Error Messages

    SMA Solar Technology AG 4 Troubleshooting Display message Cause Upd. language table The inverter is updating the corresponding component. Update display The inverter is updating the corresponding component. Update String prot. The inverter is updating the corresponding component. Update completed The inverter has successfully completed the update.
  • Page 12 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 202 to 203 Grid fault The utility grid has been disconnected, the AC cable is damaged or the grid voltage at the connection point of the inverter is too low. The inverter has dis- connected from the utility grid.
  • Page 13 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures Grid fault The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 14 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 1501 Reconnection fault grid The changed country data set or the value of a parameter you have set does not correspond to the local requirements. The inverter cannot connect to the utility grid.
  • Page 15 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures 3501 Insulation failure > Check generator The inverter has detected a ground fault in the PV array. Corrective measures: • Check the PV system for ground faults (see Section 7, page 28).
  • Page 16 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 4001 String X defect. > Do not disconn. ESS There is reverse current in the string displayed or the polarity of this string is re- versed. Further strings could also be affected. The PV array is short-circuited. In exceptional circumstances, this error message may be triggered by soiling or shading of the modules (e.g.
  • Page 17 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures 6313 Interference device The cause must be determined by the Service. Corrective measures: • Contact Service (see Section 15, page 43). 6429 to 6439 Interference device The cause must be determined by the Service.
  • Page 18 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 7101 SD card defective The SD memory card is not formatted. Corrective measures: • Re-format the SD memory card. • Re-save the files to the SD memory card.
  • Page 19 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures 7305 Update RS485I module failed Internal error. The inverter continues to feed into the utility grid. Corrective measures: • Retry update. • If this message is displayed again, contact Service (see Section 15, page 43).
  • Page 20 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 7324 Wait for update conditions • Ensure that there is DC supply to the inverter and that it feeds more than 1,000 W into the utility grid for over one minute.
  • Page 21 SMA Solar Technology AG 4 Troubleshooting Event number Display message, cause and corrective measures 8202 Connect ESS, do not open cover Device disturbance or reverse current in the PV array. Wait until dark before disconnecting the PV array from the inverter in order to prevent the risk of an electric arc occurring when the DC connectors are pulled out.
  • Page 22 4 Troubleshooting SMA Solar Technology AG Event number Display message, cause and corrective measures 9005 Changing grid param. not possible > Ensure DC supply This error can have the following causes: • The selected rotary switch setting for the country configuration is not programmed.
  • Page 23: Cleaning The Fans

    SMA Solar Technology AG 5 Cleaning the Fans Cleaning the Fans Cleaning the Fan at the Bottom First clean the fan at the bottom of the inverter and then clean the fan on the left-hand side of the enclosure. Procedure: Danger to life due to electric shock •...
  • Page 24: Cleaning The Fan On The Left-Hand Side Of The Enclosure

    5 Cleaning the Fans SMA Solar Technology AG Damage to the fan due to compressed air • Clean the fan only with a soft brush, a paint brush, or a damp cloth. 8. After cleaning, insert the fan plug back into the pin connector until it snaps into place.
  • Page 25 SMA Solar Technology AG 5 Cleaning the Fans Damage to the inverter due to foreign bodies • Do not remove the ventilation grids permanently, otherwise foreign bodies could penetrate the enclosure. 4. Wait for the fan to stop rotating. 5. Press the locking tabs on the fan toward the center of the fan.
  • Page 26 5 Cleaning the Fans SMA Solar Technology AG • Reinsert the ventilation grid until it snaps into place. • Turn the rotary lock of the ventilation grid with a flat-blade screwdriver until the slot is in a horizontal position and the arrows point to the right.
  • Page 27: Checking The Function Of The Fans

    SMA Solar Technology AG 6 Checking the Function of the Fans Checking the Function of the Fans You can check the function of the fans by setting a parameter. The basic procedure for changing operating parameters is described in the manual of the inverter or the communication product (see the operating manual of the inverter or communication product).
  • Page 28: Checking The Pv System For Ground Faults

    7 Checking the PV System for Ground Faults SMA Solar Technology AG Checking the PV System for Ground Faults If the inverter displays the event numbers 3501, 3601 or 3701, there could be a ground fault. The electrical insulation from the PV system to ground is defective or insufficient.
  • Page 29 SMA Solar Technology AG 7 Checking the PV System for Ground Faults Example: Location of the ground fault The example shows a ground fault between the second and third PV module. 3. If a definite ground fault cannot be measured and the message is still displayed, measure the insulation resistance.
  • Page 30 7 Checking the PV System for Ground Faults SMA Solar Technology AG Calculating the insulation resistance The expected total resistance of the PV system or of an individual string can be calculated using the following formula: total The exact insulation resistance of a PV module can be obtained from the module manufacturer or the datasheet.
  • Page 31: Checking The Function Of The Varistors

    SMA Solar Technology AG 8 Checking the Function of the Varistors Checking the Function of the Varistors Figure 2: Varistors inside the inverter Destruction of the inverter due to overvoltage If varistors are missing, the inverter is no longer protected against overvoltage.
  • Page 32 8 Checking the Function of the Varistors SMA Solar Technology AG 2. Release all four screws of the DC protective cover using an Allen key (AF 3) and remove the DC protective cover. 3. Insert the insertion tool into the clamping contacts of the connecting terminal plate.
  • Page 33: Replacing The Varistors

    SMA Solar Technology AG 9 Replacing the Varistors Replacing the Varistors Proceed as follows to replace each varistor. Procedure: Danger to life due to high voltages • Disconnect the inverter from all voltage sources and open the lower enclosure lid (see Section 2.2, page 7).
  • Page 34: Checking The Function Of The Surge Arresters

    10 Checking the Function of the Surge Arresters SMA Solar Technology AG 10 Checking the Function of the Surge Arresters If the inverter displays the event numbers 8301 or 8302, at least one surge arrester is defective. Check the function of each surge arrester as described in the following:...
  • Page 35 SMA Solar Technology AG 10 Checking the Function of the Surge Arresters 4. Tighten all four screws on the DC protective cover with an Allen key (AF 3) in the sequence 1 to 4 (torque: 3 Nm ± 0.3 Nm). 5. Recommission the inverter (see Section 12, page 38).
  • Page 36: Replacing The Surge Arrester

    11 Replacing the Surge Arrester SMA Solar Technology AG 11 Replacing the Surge Arrester If the inverter displays the event numbers 8301 or 8302, at least one surge arrester is defective. SMA Solar Technology AGrecommends replacing all surge arresters. Procedure: Danger to life due to high voltages •...
  • Page 37 SMA Solar Technology AG 11 Replacing the Surge Arrester • If only input A was secured with a surge arrester, insert both new surge arresters into the two upper slots. The inspection window on each surge arrester must face to the right.
  • Page 38: Recommissioning The Inverter

    12 Recommissioning the Inverter SMA Solar Technology AG 12 Recommissioning the Inverter If you have disconnected the inverter from all voltage sources (e.g. for configuration purposes) and want to recommission it, proceed as follows. Requirements: ☐ The inverter must be correctly mounted.
  • Page 39 SMA Solar Technology AG 12 Recommissioning the Inverter 8. Switch on the circuit breaker of all three line conductors. 9. If the multifunction relay is used, switch on any supply voltage to the load. ☑ All three LEDs start to glow and the start-up phase begins. The start-up phase may take several minutes.
  • Page 40: Decommissioning The Inverter

    13 Decommissioning the Inverter SMA Solar Technology AG 13 Decommissioning the Inverter Risk of injury when lifting the inverter, or if it is dropped The inverter weighs 59 kg. There is risk of injury if the inverter is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 41 SMA Solar Technology AG 13 Decommissioning the Inverter 7. Insert the lower enclosure lid from above and fold it down. The screws must protrude from the lower enclosure lid. 8. Tighten all six screws with an Allen key (AF 3) in the order 1 to 6 (torque: 2.0 Nm ±...
  • Page 42: Spare Parts

    14 Spare Parts SMA Solar Technology AG 14 Spare Parts You will find the spare parts for your product in the following overview. If required, these can be ordered from SMA Solar Technology AG or your distributor. Designation Brief description SMA order number Electronic Solar Switch...
  • Page 43: Contact

    SMA Solar Technology AG 15 Contact 15 Contact If you have technical problems with our products, please contact the SMA Service Line. We need the following information in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
  • Page 44 Internacional: +351 212377860 Lisboa România Vezi Česko (Cehia) Schweiz Siehe Deutschland Slovensko pozri Česko (Česká republika) South Africa SMA Solar Technology South Africa 08600 SUNNY (08600 78669) Pty Ltd. International: +27 (12) 643 1785 Centurion (Pretoria) United King- SMA Solar UK Ltd. +44 1908 304899 Milton Keynes Ελλάδα...
  • Page 45 SMA Solar Technology AG 15 Contact +971 2 234-6177 SMA Middle East LLC Middle East LLC Other countries International SMA Service Line Toll free worldwide: 00800 SMA SERVICE (+800 762 7378423) Niestetal Service Manual STP15-17TL-10-SG-en-10...
  • Page 46 SMA Solar Technology www.SMA-Solar.com...

This manual is also suitable for:

Sunny tripower 17000tl

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