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9. TROUBLESHOOTING
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if
your equipment fails to work properly. If the problem persists after working through the list, please contact
your nearest ser- vice workshop.
Fault
Possible cause
•
•
•
•
•
Machine does not
•
start.
•
•
•
•
Machine starts but
•
stops again.
•
Engine starts but
•
the cutting tool
stops.
•
•
Machine works
with interruptions
•
(sputtering).
•
•
Smoke is
•
generated.
•
Machine does not
•
work at full power.
•
•
•
Brush cutter does
•
not work at full
power.
•
Grass trimmer
does not work at
•
full power.
Cutting line cannot
•
be fed through.
•
Pole saw does
•
not saw, it
•
plucks or
•
vibrates.
Saw chain
•
becomes hot or
•
saw chain
•
lubrication does
•
not work.
Air filter is contaminated.
Fuel filter is blocked.
Lack of fuel supply.
Fault in the fuel line.
Starting device is faulty.
Engine stalled.
Spark plug cap not attached.
No spark.
Engine faulty.
Carburetor faulty
Wrong carburetor setting (idle
speed).
Cutting tool blocked.
Internal fault (drive shaft,
gearbox).
Clutch faulty.
Carburetor set up incorrectly.
Spark plug is sooty.
On/off switch faulty.
Wrong fuel mix.
Carburetor set up incorrectly.
Machine is overloaded.
Air filter is contaminated.
Carburetor set up incorrectly.
Silencer is blocked.
Blades are blunt or damaged.
Cut material is too high
(machine
overload).
Cutting line too short or
damaged.
Machine is overloaded because
the grass is too high.
Spool empty.
Chain tension too high.
Chain blunt.
Chain attached incorrectly.
Chain worn.
No oil in the tank.
Oil line blocked.
Chain tension too high.
Chain blunt.
Remedy
•
Clean/replace the air filter.
•
Clean or renew the fuel filter.
•
Re-fuel.
•
Check the fuel line for kinks or damage.
•
Contact the service centre.
•
Remove the spark plug, clean and dry it; then
pull the starter rope several times; re-fix the
spark plug.
•
Check the correct position of the spark plug cap.
•
Clean the spark plug or replace it, if applicable.
•
Check the ignition cable for damage.
•
Contact the service centre.
•
Contact the service centre.
•
Contact the service centre.
•
Turn off engine and remove object.
•
Contact the service centre.
•
Contact the service centre.
•
Contact the service centre.
•
Clean the spark plug or replace it.
•
Contact the service centre.
•
Use two-stroke mixture at a ratio of 40:1.
•
Contact the service centre.
•
Do not use force during mowing/trimming.
•
Clean the air filter or replace it.
•
Contact the service centre.
•
Check the exhaust.
•
Sharpen or replace blades.
•
Cut the grass in phases.
•
Feed more cutting line through or replace it.
•
Cut the grass in phases.
•
Replace spool.
•
Check and reset chain tension.
•
Have the chain sharpened or replace it.
•
Re-attach the chain.
•
Replace the chain.
•
Refill oil.
•
Clean the oil line.
•
Set the chain tension.
•
Have the chain sharpened or replace it.
32
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