Troubleshooting - Sportsman GEN4 Instruction Manual

TROUBLESHOOTING

IMPORTANT: If trouble persists, call our customer help line at
Symptom
Engine will not start.
Engine will not start.
Engine will not start.
Engine will not start.
Engine will not start.
Engine runs but there is no electrical output.
Generator starts but won't stay running
Generator runs but does not support all
connected electrical devices.
Item # GEN4 Portable Gasoline Generator
1-866-460-9436
Cause
Engine switch is set to "off."
Fuel valve is turned to "closed."
Choke is set to "Open/Run".
Engine is out of gasoline.
Engine is filled with contaminated and/or old
gasoline.
Spark plug is dirty.
Spark plug boot is cracked.
Spark plug is broken.
Oil is low.
Spark plugs not sparking.
Carburetor is gummed up.
Gas is not getting to carburetor.
Two wires on the back of the switch may be
disconnected.
Reset button is "off."
Bad connecting wires/cables.
Bad electrical device connected to generator.
Generator is overloaded.
Choke is in "Closed/Choke" position, or gas is
empty.
Short in one of the connected devices.
Air filter is dirty.
, Monday - Friday, 8 AM - 4 PM Central Time.
Solution
Set engine switch to "on."
Turn fuel valve to "open."
Set the choke to "Closed/Choke"
Add gasoline.
Drain gasoline from the engine and add new
gasoline.
Clean spark plug.
Replace spark plug.
Replace spark plug.
The oil level should almost OVERFLOW. If it is
not, add more oil.
Verify that you have spark. Pull spark plug cap
off spark plug. Take spark plug out using spark
plug wrench. Put spark plug back into boot and
hold it onto bare metal. Make sure the on/off
switch is in the ON position. Pull the starter.
You should see a spark.
If the generator has been sitting for a long time,
it is possible that it is gummed up. Remove air
box cover, then remove the air filter. Remove
the two 10mm nuts that hold the carburetor. Lift
up on the throttle linkage on the top of the
carburetor. It should pop off. Pull the fuel line
off. The carburetor will slide off. Turn the
carburetor upside down and remove the 10mm
bolt on the bottom of the bowl. Remove the pin
that holds the float on. Pull the float up. Inspect
the float needle, and make sure the orifice is
not gummed up. Remove the rubber gasket,
then clean the orifice if it is dirty. Use carb
cleaner. Do not spray carb cleaner on the float
needle or any rubber.
Make sure gas is getting to the carburetor.
Remove the carburetor and turn the drain
screw counter clockwise. Don't remove
completely.
Make sure two wires on the back of the switch
are connected.
Push reset button to "on."
Try a different extension cord.
Disconnect device, try connecting another
device.
Reduce draw on generator to within this
generator's rated wattage by reducing number
of connected electrical devices.
Make sure that after it is started, move the
Choke to the "Open/Run" position. Make sure
at least one inch of gas is in the tank.
Disconnect any faulty or short-circuited
electrical loads.
Clean or replace air filter.
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