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HOW TO READ YOUR BILL
At Nextel, our goal is to provide a billing statement that gives you the
information you want efficiently, clearly, and easily... and can help you
manage your communications expenses, with the flexibility to meet your
changing business needs.
Take a look at the billing information on the next 5 pages. It should help
make reading your bill fast and simple. But if you have questions or need
more information once you receive your bill, please call Nextel Customer
Care at 1-800-639-6111.
The first page of your bill, represented on the following pages, begins with a
Summary of Account Activity, which highlights your credits and charges
for the month in a single, easy-to-skim section.
The back of the first page contains helpful information about how to
interpret your bill. There's a guide to help you locate important information,
with some reminders on how the bill works. At the bottom of the page is the
credit card payment form. To pay by credit card, just fill out the information
requested.
More helpful information about your bill.
Account and Service Summaries
The Account Summary itemizes payments, adjustments, taxes and other
charges not associated with a specific category of service. It provides this
information for your entire account.
Detailed information about the services you used follows the Account
Summary. Services are grouped by category, with Digital Cellular service
SM
listed first, followed by Nextel Direct Connect
, Voice Mail and Text and
Numeric Paging. Reporting for each service category begins by showing
activity for all the lines or subscribers on your account. The same
information is then broken down for each line or subscriber individually.
IMPOR TANT: If you begin a ser vice, add a ser vice, or change y our
rate plan in the middle of the month, the pr
o-rated char ge for that part
of the month will also be included in this section of the bill.
Call Detail
Access charges, feature charges, airtime charges and call detail are all
provided by individual line or subscriber.
Nextel Direct Connect
Helpful summary information about access and usage charges is provided
based on your rate plans. Detailed information makes it easier for you to
track your Private and Group calls.
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USER GUIDE
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