Error Messages - SMA SUNNY TRIPOWER 5000TL Service Manual

SMA Solar Technology AG

10.2 Error Messages

Event number
101 to 103
202 to 203
Service Manual
Display message, cause and corrective measures
Grid fault
The grid voltage or grid impedance at the connection point of the inverter is
too high. The inverter has disconnected from the utility grid.
Corrective measures:
• Check whether the grid voltage at the connection point of the inverter is
permanently in the permissible range.
If the grid voltage is outside the permissible range due to local grid
conditions, contact the grid operator. Ask the grid operator whether the
voltage can be adjusted at the feed-in point or request approval to
change the monitored operating limits.
If the grid voltage is permanently within the permissible range and this
message is still displayed, contact the SMA Service Line.
Grid fault
The utility grid has been disconnected, the AC cable is damaged or the grid
voltage at the connection point of the inverter is too low. The inverter has dis-
connected from the utility grid.
Corrective measures:
• Make sure that the circuit breaker is switched on.
• Make sure that the AC cable is not damaged.
• Make sure that the AC cable is correctly connected.
• Check whether the grid voltage at the connection point of the inverter is
permanently in the permissible range.
If the grid voltage is outside the permissible range due to local grid
conditions, contact the grid operator. Ask the grid operator whether the
voltage can be adjusted at the feed-in point or request approval to
change the monitored operating limits.
If the grid voltage is permanently within the permissible range and this
message is still displayed, contact the SMA Service Line.
10 Troubleshooting
STP5-12TL-20-SG-en-12 21