SMA SUNNY TRIPOWER 5000TL Service Manual
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SMA SUNNY TRIPOWER 5000TL Service Manual

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Service Manual
SUNNY TRIPOWER 5000TL / 6000TL / 7000TL /
8000TL / 9000TL / 10000TL / 12000TL
STP5-12TL-20-SG-en-12 | Version 1.2
AMERICAN ENGLISH

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Summary of Contents for SMA SUNNY TRIPOWER 5000TL

  • Page 1 Service Manual SUNNY TRIPOWER 5000TL / 6000TL / 7000TL / 8000TL / 9000TL / 10000TL / 12000TL STP5-12TL-20-SG-en-12 | Version 1.2 AMERICAN ENGLISH...
  • Page 2 SMA Warranty You can download the current warranty conditions from the Internet at www.SMA-Solar.com. Trademarks All trademarks are recognized, even if not explicitly identified as such. A lack of identification does not mean that a product or symbol is not trademarked.

  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document ..........Safety..................Skills of Qualified Persons ..............6 Safety Precautions................6 Disconnecting the Inverter from Voltage Sources....Cleaning the Inverter..............10 Checking the PV System for Ground Faults......11 Checking the Function of the Varistors........

  • Page 4: Information On This Document

    Validity This document is valid for the following device types from firmware version 2.52: • STP 5000TL-20 (Sunny Tripower 5000TL) • STP 6000TL-20 (Sunny Tripower 6000TL) • STP 7000TL-20 (Sunny Tripower 7000TL) • STP 8000TL-20 (Sunny Tripower 8000TL) •...
  • Page 5 SMA Solar Technology AG 1 Information on this Document Nomenclature Complete designation Designation in this document Electronic Solar Switch PV system System ® SMA Bluetooth Bluetooth Wireless Technology Sunny Boy Inverter, product Service Manual STP5-12TL-20-SG-en-12...

  • Page 6: Safety

    2 Safety SMA Solar Technology AG 2 Safety 2.1 Skills of Qualified Persons The tasks described in this document must only be performed by qualified persons. Qualified persons must have the following skills: • Knowledge of how an inverter works and is operated •...
  • Page 7 SMA Solar Technology AG 2 Safety Risk of burns due to hot enclosure parts Some parts of the enclosure can get hot during operation. • During operation, do not touch any parts other than the enclosure lid of the inverter.

  • Page 8: Disconnecting The Inverter From Voltage Sources

    3 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG 3 Disconnecting the Inverter from Voltage Sources Prior to performing any work on the inverter, always disconnect it from all voltage sources as described in this section. It is important to always observe the prescribed sequence.
  • Page 9 SMA Solar Technology AG 3 Disconnecting the Inverter from Voltage Sources Damage to the inverter due to electrostatic discharge The internal components of the inverter can be irreparably damaged by electrostatic discharge. • Ground yourself before touching any component. Service Manual...

  • Page 10: Cleaning The Inverter

    4 Cleaning the Inverter SMA Solar Technology AG 4 Cleaning the Inverter Damage to the display or the type label due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the cooling fins, the enclosure lid, the type label, the display and the LEDs using clean water and a cloth only.

  • Page 11: Checking The Pv System For Ground Faults

    SMA Solar Technology AG 5 Checking the PV System for Ground Faults 5 Checking the PV System for Ground Faults If the inverter displays the event numbers 3501, 3601 or 3701, there could be a ground fault. The electrical insulation from the PV system to ground is defective or insufficient.
  • Page 12 5 Checking the PV System for Ground Faults SMA Solar Technology AG Example: Location of the ground fault The example shows a ground fault between the second and third PV module. 3. If a definite ground fault cannot be measured and the message is still displayed, measure the insulation resistance.
  • Page 13 11. Reconnect all other strings to the inverter. 12. Recommission the inverter (see Section 11, page 28). 13. If the inverter still displays an insulation error, contact the SMA Service Line. The PV modules might not be suitable for the inverter in the present quantity.

  • Page 14: Checking The Function Of The Varistors

    Hold the varistor with the labeling pointing forward. If there is no conductive connection, the varistor is defective. SMA Solar Technology AG recommends replacing all varistors immediately. • Order new varistors and insertion tools (see Section 13 "Spare Parts", page 33).
  • Page 15 • Reinsert old varistors and leave them in place until new varistors and insertion tools are available. • If new varistors are available, replace all varistors (see Section 7, page 16). If a conductive connection is present, contact the SMA Service Line. Service Manual STP5-12TL-20-SG-en-12...

  • Page 16: Replacing The Varistors

    7 Replacing the Varistors SMA Solar Technology AG 7 Replacing the Varistors Proceed as follows to replace each varistor. Danger to life due to high voltages • Disconnect the inverter from all voltage sources and open the enclosure lid (see Section 3, page 8).

  • Page 17: Cleaning The Fans

    SMA Solar Technology AG 8 Cleaning the Fans 8 Cleaning the Fans Procedure: • Cleaning the ventilation grids • Cleaning the fans Cleaning the Ventilation Grids Proceed as follows to clean each ventilation grid. 1. Remove the ventilation grid laterally.
  • Page 18 8 Cleaning the Fans SMA Solar Technology AG • Use a screwdriver to push the two locking tabs at the right-hand edge of the fan guard to the right-hand side and remove them from the retainer. • Carefully remove the fan guard.

  • Page 19: Checking The Function Of The Fans

    If there is no air coming out of the ventilation grids or the fans are making unusual noises, presumably the fans were not installed properly. Check the installation of the fans. If the fans were installed correctly, contact the SMA Service Line. 5. Select the parameter Fan test or FanTst and set to Off.

  • Page 20: Troubleshooting

    10 Troubleshooting SMA Solar Technology AG 10 Troubleshooting 10.1 LED Signals The LEDs indicate the operating state of the inverter. Status Explanation Green LED glowing Feed-in operation If an event occurs during feed-in operation, the event mes- sage is shown on the display (see Section 10.3, page 27 flashing The grid connection conditions are not met.

  • Page 21: Error Messages

    If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line. 202 to 203 Grid fault The utility grid has been disconnected, the AC cable is damaged or the grid voltage at the connection point of the inverter is too low.
  • Page 22 If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line. 401 to 404 Grid fault The inverter is no longer in grid-parallel operation.
  • Page 23 If the grid operator gives his approval, discuss any changes to the operating parameters with the SMA Service Line. 1302 Waiting for grid voltage > Installation failure grid connection > Check...
  • Page 24 • If the DC voltage is above the maximum input voltage of the inverter, ensure that the PV array has been correctly rated or contact the installer of the PV array. • If this message is repeated frequently, contact the SMA Service Line. 3501 Insulation resist. > Check generator The inverter has detected a ground fault in the PV array.
  • Page 25 • If this message is displayed frequently with medium irradiation, ensure that the PV array is correctly rated. 6001 to 6438 Self diagnosis > Interference of device The cause must be determined by the SMA Service Line. Corrective measures: • Contact the SMA Service Line. 6501 to 6509 Self diagnosis >...
  • Page 26 SMA Solar Technology AG Event number Display message, cause and corrective measures 7001 to 7002 Sensor fault fan permanently on The cause must be determined by the SMA Service Line. Corrective measures: • Contact the SMA Service Line. 7401 Varistor defective At least one of the thermally monitored varistors is defective.

  • Page 27: Event Messages

    10 Troubleshooting Event number Display message, cause and corrective measures 9002 Inst. code invalid The SMA Grid Guard code entered is not correct. The operating parameters are still protected and cannot be changed. Corrective measures: • Enter the correct SMA Grid Guard code. 9003 Grid parameter locked The parameters are now locked.

  • Page 28: Recommissioning The Inverter

    11 Recommissioning the Inverter SMA Solar Technology AG 11 Recommissioning the Inverter If you have disconnected the inverter from all voltage sources (e.g. for configuration purposes) and want to recommission it, proceed as follows. Requirements: ☐ The circuit breaker must be correctly rated.
  • Page 29 SMA Solar Technology AG 11 Recommissioning the Inverter 6. Switch on the circuit breaker of all three line conductors. 7. If the multifunction relay is used, switch on the load supply voltage, if necessary. ☑ The start-up phase begins. ☑ The green LED is glowing and the display alternates between the firmware version, the serial number or designation of the inverter, the NetID, the IP address, the subnet mask, the configured country data set and the display language.

  • Page 30: Decommissioning The Inverter

    3. If an Ethernet cable is connected for Speedwire communication, remove the cable from the inverter. 4. If the multifunction relay, the SMA Power Control Module or the 485 Data Module Type B are used, remove the connection cable from the inverter.
  • Page 31 SMA Solar Technology AG 12 Decommissioning the Inverter • Secure the enclosure lid in the sequence 1 to 6 (torque: 6 Nm ± 0.5 Nm) using an Allen key (AF 5). 6. If a second grounding conductor is connected, loosen the M6x16 cylindrical screw and remove the screw, conical spring washer, clamping bracket and grounding conductor.
  • Page 32 12 Decommissioning the Inverter SMA Solar Technology AG Damage to the ESS pin connector from dirt and foreign bodies By setting down the inverter on uneven ground, dirt or foreign bodies can penetrate the interior of the pin connector and cause damage to the contacts. This will impair the function of the ESS.

  • Page 33: Spare Parts

    SMA Solar Technology AG 13 Spare Parts 13 Spare Parts You will find the spare parts for your product in the following overview. If required, these can be ordered from SMA Solar Technology AG or your distributor. Designation Brief description SMA order number...

  • Page 34: Contact

    14 Contact SMA Solar Technology AG 14 Contact If you have technical problems with our products, contact the SMA Service Line. We need the following information in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
  • Page 35 Onduleurs : +33 472 09 04 40 Communication : +33 472 09 04 41 Hybrid Energy Solutions Sunny Island : +33 472 09 04 42 Power Plant Solutions Sunny Central : +33 472 09 04 43 India SMA Solar India Pvt. Ltd. +91 22 61713888 Mumbai Italia SMA Italia S.r.l. +39 02 8934-7299 Milano Κύπρος/Kıbrıs Βλέπε Ελλάδα/ Bkz. Ελλάδα (Yunanistan)
  • Page 36 SMA Solar Technology AG 대한민국 SMA Technology Korea Co., Ltd. +82 2 508-8599 서울 中国 SMA Beijing Commercial Company +86 10 5670 1350 Ltd. 北京 +971 2 234-6177 SMA Middle East LLC Middle East LLC Other countries International SMA Service Line Toll free worldwide: 00800 SMA SERVICE (+800 762 7378423) Niestetal STP5-12TL-20-SG-en-12 Service Manual...
  • Page 38 SMA Solar Technology www.SMA-Solar.com...

This manual is also suitable for:

Sunny tripower 6000tlSunny tripower 7000tlSunny tripower 8000tlSunny tripower 9000tlSunny tripower 10000tlSunny tripower 12000tl

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