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PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPT HERE
IN THE EVENT OF A CLAIM UNDER WARRANTY THIS RECEIPT MUST BE PRODUCED.
1.
Home of Living Brands (Pty) Limited ("Home of Living Brands") warrants to the original purchaser of
this product ("the customer") that this product will be free of defects in quality and workmanship
which under normal personal, family or household use and purpose may manifest within a period of
1 (one) year from the date of purchase ("warranty period").
2.
Home of Living Brands shall extend the warranty period for a further period of 1(one) year
("extended warranty period*"), on condition that the purchaser registers the product on the website,
within 12 months from the date of purchase of the product. The website address for registration is
as follows: http://russellhobbs.co.za/info-pages/warranty-info.aspx. The extended warranty period
only applies to products purchased on or after 1 October 2017.
3.
Where the customer has purchased a product and it breaks, is defective or does not work properly
for the intended purpose, the customer must notify the supplier from whom the customer bought the
product ("the supplier") thereof within the warranty period or if applicable, the extended warranty
period. Any claim in terms of this warranty must be supported by a proof of purchase. If proof of
purchase is not available, then repair, and/or service charges may be payable by the customer to
the supplier.
4.
The faulty product must be taken to the supplier's service centre to exercise the warranty.
5.
The supplier will refund, repair or exchange the product in terms of this warranty subject to
legislative requirements. This warranty shall be valid only where (a) the customer is not the cause
of the product breaking, and (b) the product has been used for the intended purpose stipulated in
the product manual. The warranty does not include and will not be construed to cover products
damaged as a result of disaster, misuse, tamper, abuse or any unauthorised modification or repair
of the product.
6.
This warranty will extend only to the product provided at the date of the purchase and not to any
expendables attached or installed by the customer. In this regard any accessories supplied with the
product by the supplier, may be excluded in this warranty or extended warranty (see Exclusions to
Warranty and Extended Warranty document).
7.
If the customer requests that the supplier repairs the product and the product breaks or fails to work
properly within 3 (three) months of the repair and not as a result of misuse, tampering or
modification by or on behalf of the customer, then the supplier may replace the product or pay a
refund to the customer, subject to the supplier's discretion.
8.
The customer may be responsible for certain costs where products returned are not in the original
packaging, or if the packaging is damaged. This will be deducted from any refund paid to the
customer.
W A R R A N T Y AND EXTENDED WARRANTY
19
2 YEAR WARRANTY
1-year retail ⵏ 1-year
extended warranty upon
registration*
visit
www.russellhobbs.co.za
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