HunterDouglas Blockout Manual

Roller shades

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Installation
Operation
Care
Blockout Roller Shades
Designer Roller and Screen Shades
Custom Clutch and PowerView
Gen 3
®
Automation Cassette and Fascia

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Summary of Contents for HunterDouglas Blockout

  • Page 1 Installation Operation Care • • Blockout Roller Shades Designer Roller and Screen Shades Custom Clutch and PowerView Gen 3 ® Automation Cassette and Fascia...
  • Page 2: Table Of Contents

    CONTENTS GETTING STARTED ..................1 Product View — Cassette Blockout ..............1 Product View — Fascia Blockout with Custom Clutch ........2 Product View — Fascia Blockout with PowerView Gen 3 Automation ..3 ® Tools and Fasteners Needed ................4 Installation Overview ..................4 INSTALLATION .....................
  • Page 3 CONTENTS (Continued) TROUBLESHOOTING ................. 31 CARE......................38 Removing the Shade ..................38 Cleaning Procedures ..................39 DECLARATIONS..................40 CHILD SAFETY .................... 41 Cord Loop Shades ..................41 WARRANTY ....................42 Questions? Call the Hunter Douglas Consumer Support at (800) 789-0331. © 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners.
  • Page 4: Getting Started

    GETTING STARTED Product View — Cassette Blockout NOTE: Cassette shades with PowerView Gen 3 Automation not shown. ® Cassette Cassette Installation Brackets Light Blocker Cord Tensioner and Mounting Bracket (not available in CA) Side Channel Wool Pile Side Channel Bottom...
  • Page 5: Product View - Fascia Blockout With Custom Clutch

    GETTING STARTED Product View — Fascia Blockout with Custom Clutch (Not available in CA) Top/Rear Cover Outside Mount End Cap (Optional) Shim Clutch-Side (Outside Installation Mount Bracket Only) Top/Rear Cover Inside Mount Fascia Panel End Cap (Optional) Idle-Side Installation Beaded...
  • Page 6: Product View - Fascia Blockout With Powerview ® Gen 3 Automation

    GETTING STARTED Product View — Fascia Blockout with PowerView Gen 3 Automation ® Extension Cable End Cap Tape Top/Rear Cover Outside Battery Mount Wand Motor Bracket Satellite Battery Pack Cover Fascia Shim (Outside Top/Rear Mount Cover Only) Inside Mount Idle...
  • Page 7: Tools And Fasteners Needed

    GETTING STARTED Thank you for purchasing Hunter Douglas blockout roller shades. With proper installation, operation and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. For information regarding operation and programming, refer to the guide included with your remote control or wireless wall switch.
  • Page 8: Installation

    INSTALLATION STEP 1: Mount the Installation Brackets Installation Brackets for Cassette Shades. The number of installation brackets ■ required varies depending on the shade width, as shown in the table. Shade Brackets Width Required Up to 36" ⁄ " – 66" Cassette Installation ⁄...
  • Page 9: Inside Mount - Cassette Shades

    Minimum 15½" for Battery Wand 4" Space Evenly Space Evenly 4" Motor Jamb Installation Brackets Jamb The minimum mounting depth for Cassette Blockout shades is 1 ⁄ ", 1 ⁄ " with battery wand ■ and 2 ⁄ " with rechargeable battery wand.
  • Page 10: Outside Mount - Cassette Shades

    INSTALLATION Outside Mount — Cassette Shades Center the cassette over the window opening at the desired height. Use a pencil to lightly ■ mark each end of the cassette. Mark 4" from each end of the cassette for the bracket location. ■...
  • Page 11: Inside Mount - Fascia Shades

    Custom Clutch brackets shown below. Shades with PowerView Gen 3 Automation fascia ® brackets follow the same installation procedure with a motor bracket on the right and idle bracket on the left. See “Product View — Fascia Blockout with PowerView Gen 3 ® Automation” on page 3.
  • Page 12: Outside Mount - Fascia Shades

    Gen 3 Automation fascia ® brackets follow the same installation procedure with a motor bracket on the right and idle bracket on the left. See See “Product View — Fascia Blockout with PowerView Gen 3 ® Automation” on page 3.
  • Page 13: Step 2: Install The Battery Wand (If Applicable)

    INSTALLATION STEP 2: Install the Battery Wand (If Applicable) For the headrail-mounted battery wand, battery wand clips and battery wand mount are installed before the shade is installed. Any other power options, the power source will be connected after the shade is installed. Battery Wand Install the Battery Wand Clips Attach the battery wand clip to the back of the cassette approximately 10"...
  • Page 14 INSTALLATION Install the Rechargeable Battery Mount into the Battery Wand Clips From the back of the shade headrail, connect the power cable from the motor side into the ■ socket on the rechargeable battery mount. Align the slots in the battery mount with the battery wand clips. ■...
  • Page 15: Step 3: Install The Shade

    INSTALLATION STEP 3: Install the Shade Install the Cassette Install the cassette straight into the bracket as shown to ensure the features on the ■ bracket align with the open sections in the back of the cassette. Push the cassette back to snap it into the lower lip on the bracket. ■...
  • Page 16 INSTALLATION Install Fascia Clutch Shades (Not available in CA) Install Clutch End Position the bead chain connector. ■ Ensure the bead chain connector is pulled to the back of ➤ Connector the chain wheel. The shade should be wrapped tight with the paper banding ■...
  • Page 17 INSTALLATION Install Fascia PowerView Gen 3 Shades ® Top/rear cover and screws removed in illustrations below for clarity. Remove the foam insert from the idle end of the shade. Remove ■ Foam Insert Verify the top limit screw is screwed in completely. The screw will ■...
  • Page 18: Assemble The Side Channels - Cassette Shades

    INSTALLATION Assemble the Side Channels — Cassette Shades Remove the adhesive from the back of the light blocker. ■ Back Peel Adhesive Thread wool pile from channel into the light blocker channel. ■ Slide the light blocker into the top of the side channel. ■...
  • Page 19: Install The Side Channels - Inside Mount

    INSTALLATION Install the Side Channels — Inside Mount NOTE: Lower the shade slightly when you mount each side channel to fit the bottom rail into the top of the channel. Foam tape has been provided to reduce light seepage. Apply to the jambs and the sill of ■...
  • Page 20: Install The Side Channels - Outside Mount

    INSTALLATION Drill the screw holes using a ∕ " drill bit approximately ∕ " deep. ■ Install the Side Channels — Outside Mount Cassette Shades Only. Slide the light blocker behind the cassette. ■ Abut the side channel flush with the bottom of the cassette end cap or the fascia bracket. ■...
  • Page 21: Install The Bottom Channel

    INSTALLATION Ensure the channels are plumb by checking with a level. Mark the ■ mounting holes for the side channel to determine where to drill the holes. Measure the side-to-side distance between them. The distance between ■ the top two holes and between the bottom two holes should be equal. Drill the screw holes using a ∕...
  • Page 22: Attach The Universal Cord Tensioner (Uct)

    INSTALLATION Attach the Universal Cord Tensioner (UCT) (Not available in CA) NOTE: Refer to this section only if you have a custom clutch. Before doing anything, you must first slide the cord tensioner to the bottom of the beaded cord loop. Insert a small screwdriver, punch, or awl through the Universal ■...
  • Page 23: Step 4: Connect The Power Source

    INSTALLATION STEP 4: Connect the Power Source NOTE: When power is connected to the motor, a blue LED inside the control button housing will flash to indicate the shade is ready for operation. Refer to the appropriate page based on your order. ■...
  • Page 24 INSTALLATION Satellite Battery Pack Mount the Satellite Battery Pack Decide where you want to mount the satellite battery pack. A satellite battery pack may ■ be mounted in any orientation. Mark the screw holes for the wall mount bracket. ■ Drill the screw holes using a ⁄...
  • Page 25 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Insert the Rechargeable Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
  • Page 26 INSTALLATION CAUTION: Install the battery mount on a flat surface only. Installing on a round or other non-flat surface may result in the battery wand not attaching into the mount properly. This can result in either a failure to connect the shade to power or the wand falling out of the mount.
  • Page 27 INSTALLATION Insert the nose of the battery wand into the cavity of the battery mount. ■ Push the battery wand flush into the mount until the battery snaps into place. ■ CAUTION: Failing to insert wand properly may cause it to fall out of the mount, posing an injury risk and potentially damaging the wand.
  • Page 28 Shade Extension Cable Power Cable from the Shade Blockout channels removed for clarity. Plug an extension cable into the Y Adapter and the DC power supply. A two-shade ■ configuration is shown below. An additional Y Adapter and two additional extension cables are used for three shades.
  • Page 29: Operation

    OPERATION Operate the Shade — Cord Loop Only (Not available in CA) Pull the To Lower the Shade Front Cord to Raise Hold the back of the cord loop and pull down. ■ Pull the Back Cord Pull until the shade is at the desired height. ■...
  • Page 30: Operating The Powerview ® App And Gen 3 Remote

    OPERATION Operating the PowerView App and Gen 3 Remote ® Syncing and Programming Your Remote Activate the remote by pulling both plastic tabs from the back battery compartment. ■ Download the PowerView App for your smartphone or tablet at hdpvapp.com. ■...
  • Page 31: Further Operation And Programming Information

    Android smartphones and tablets. For ™ ® more information regarding setup and operation using the PowerView App, refer to https://help.hunterdouglas.com/s/powerview-gen-3-manuals. PowerView Gen 3 Gateway ® The PowerView Gen 3 Gateway is used to control shades in larger projects as well as ®...
  • Page 32: Adjust Shade Limits (If Necessary)

    OPERATION Adjust Shade Limits (If Necessary) NOTE: Before adjusting the shade limits, cycle the shade at least twice to the fully open and closed positions to determine whether limits need adjusting. Electronic Limit Adjustments Electronic limits are set at the factory and normally do not require readjustment. For window treatments that may need additional adjustment or to set custom limit positions, go to Shade Settings in the PowerView App to adjust limits.
  • Page 33: Attach The Fascia Panel And (Optional) Outside Mount End Caps

    OPERATION Attach the Fascia Panel and (Optional) Outside Mount End Caps Attach the fascia panel. ■ Place the top of the fascia panel into the top indention of the brackets. Rotate the ➤ panel down and snap it into place. Outside Mount Inside Mount Front...
  • Page 34: Troubleshooting

    TROUBLESHOOTING Troubleshooting If your shade is not operating correctly: Review the digital support guide for your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. Problem The shade will not fit into the installation brackets.
  • Page 35 TROUBLESHOOTING Problem The shade fabric winds unevenly on the roll. Solution Check that the shade is level. Using the beaded cord loop, completely lower the roller shade. If the fabric winds unevenly and begins to telescope to one side, check ➤...
  • Page 36 TROUBLESHOOTING Problem PowerView Gen 3 only: the shade does not operate using the ® control button. Solution Unplug the power cable from the motor, then plug it back in. A blue LED inside the control button housing should flash to indicate the motor has power. Check that the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand are correctly inserted and fresh.
  • Page 37 TROUBLESHOOTING Problem The fabric is skewing as the shade is being raised. Solution Adding tape to the fabric tube when the shade is fully lowered will help stop the fabric from skewing. Lower the shade to the fully closed position. ■...
  • Page 38 TROUBLESHOOTING Problem PowerView Gen 3 only: Batteries in the battery wand need to be replaced. ® Solution Replace the batteries in the battery wand. Squeeze the cap latch to release the cap and remove the cap from the battery wand. Battery Wand Install the batteries according to the instructions on the battery wand label.
  • Page 39 TROUBLESHOOTING Problem PowerView Gen 3 only: Rechargeable battery wand needs recharging ® (continued). Recharging Via the Dual Charging Station Plug the dual charging station into a standard AC outlet. ■ Insert the nose of the rechargeable battery wand into the ■...
  • Page 40 TROUBLESHOOTING Problem PowerView Gen 3 only: Rechargeable battery wand needs recharging ® (continued). Solution Plug the charger into a standard AC outlet. ■ Plug the charging cable into the charging outlet on the rechargeable ■ battery wand. The charging outlet is near the nose of the wand. A red light indicator confirms the battery ■...
  • Page 41: Care

    CARE Removing the Shade CAUTION: Before removing the shade, the shade should be fully raised. Cassette Shades Move the shade to the fully raised position and disconnect the power. ■ While keeping one hand on the cassette at all times, push up on the plastic release tabs ■...
  • Page 42: Cleaning Procedures

    CARE Fascia Shades — PowerView Gen 3 ® Remove the front/bottom cover of the fascia by pulling down on ■ the bottom of the cover, near the installation brackets, to release it from the tabs on the installation brackets. Push Rotate the cover up and remove it.
  • Page 43: Declarations

    Hunter Douglas hereby declares that the PV33 is in compliance with the essential requirements and other relevant provisions of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment Directive (RED) 2014/53/EU. A copy of the DoC can be obtained online: www.hunterdouglas.com/RFcertifications.
  • Page 44: Child Safety

    CHILD SAFETY Cord Loop Shades Attach the cord tensioner on the cord loop to the wall or window ■ casement. See “Attach the Universal Cord Tensioner (UCT)” on page 19. This can prevent children from pulling cord loops around their necks. Hunter Douglas provides a cord tensioner installation kit with ■...
  • Page 45: Warranty

    If you are not thoroughly satisfied, simply contact Hunter Douglas at (800) 789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

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