Support Tools - NeuraLabel Callisto User Manual

Support Tools

The Callisto Web Server contains several critical Support Tools for maintaining the printer.
These tools are also available through the printer operator panel.
Update Printer Firmware, found in Support Tools Maintenance section of the web server, is
useful for updating Callisto printer firmware when the printer is not on the internet and cannot
access cloud updates. The most straightforward way to update the Callisto printer firmware is
to directly access the update through the operator panel. However, if the printer is only on a
local network and not on the internet, this update functionality cannot work.
In the case that the printer is not on the internet, a firmware update may be requested by the
end user by contacting Neuralog support. Once the update is received and downloaded to the
user's local network, the web server may be used to directly upload the file to the printer. The
update file will always be named Callisto.zip. Once the file is delivered to the printer, the
firmware update installation can be executed from the operator panel.
Figure 9-13. Web Server: Update Printer Firmware
The same printhead cleaning routines found on the operator panel are also available through
the web server Clean Printhead. Be sure to be near the printer when executing these routines.
Only execute these routines when the printer is in the Ready state. Do not execute these
routines if the printer is actively printing or executing other routines.
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