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Multitech MultiVOIP MVP100GK Gatekeeper User Manual

Multi-tech multivoip mvp100gk gatekeepers: user guide
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  • Page 1 MVP100GK User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Contents CHAPTER 1 - INTRODUCTION AND DESCRIPTION... 4 Gatekeeper Basics...4 Features ...6 Front Panel...7 Back Panel ...8 Specifications...8 CHAPTER 2 - INSTALLATION... 9 Safety Warnings...9 Safety Recommendations for Rack Installations ...9 Cabling...10 Loading Gatekeeper Software ...12 Gatekeeper Configuration ...16 CHAPTER 3 – GATEKEEPER FUNCTIONALITY ... 27 Getting Started...27 VOIP Network Example ...29 CHAPTER 4 - GATEKEEPER PROTOCOLS...

  • Page 4: Chapter 1 - Introduction And Description

    Chapter 1 - Introduction and Description Welcome to Multi-Tech’s new MultiVOIP™ Gatekeeper, Model MVP100GK, a turnkey hardware and software solution that enables network managers and intranet managers to define and control how H.323 voice traffic is managed over IP networks. The Gatekeeper is a complementary product to the MultiVOIP family. The Gatekeeper is an industry-standard mechanism for call control and routing, basic telephony services, H.323...
  • Page 5 Call Authorization The Gatekeeper can be programmed to restrict access (admission and registration) according to criteria set by the user. Bandwidth Management This is essentially dynamic bandwidth control (see “Bandwidth Control” section above). Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...

  • Page 6: Features

    • Intra-zone security mechanism to control calling activity within a zone using PBX-like prefix dialing • Support for non-RAS endpoints such as Microsoft NetMetting Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 1 – Introduction and Description...

  • Page 7: Front Panel

    Ethernet link. When the FDX LED is off, the Ethernet link is responding at 10Mbps. When the FDX LED is on, the link is responding at 100Mbps. When the FDX LED is blinking, a collision has occurred. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 1 – Introduction and Description Figure 1-2. Front Panel...

  • Page 8: Back Panel

    • 1.75 inches high x 17.4 inches wide x 8.75 inches deep (4.5cm H x 44.2cm W x 22.2cm D) • 7.1 lbs (3.2 kg) Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 1 – Introduction and Description Back panel...

  • Page 9: Chapter 2 - Installation

    The battery has an estimated life expectancy of ten years. Contact Multi-Tech if you suspect a failed battery. If date and time is incorrect after having the unit powered off, it may be due to a weak battery or incorrect setup.

  • Page 10: Cabling

    Check the items on the Gatekeeper shipping list to ensure that you have received the correct options and accessories. Unpack the unit and inspect it for visible shipping damage. If damage is observed, do not power-on the unit; contact Multi-Tech's Tech Support for advice. If no damage is observed, place the Gatekeeper in its final location.
  • Page 11 6. Turn on power to the Gatekeeper by setting the power switch on the right side panel to the ON position. Wait for the Boot LED on the Gatekeeper to go off before proceeding. This may take a couple of minutes. Proceed to Loading Gatekeeper Software section. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 – Installation...

  • Page 12: Loading Gatekeeper Software

    2. Insert the Gatekeeper CD into your CD-ROM drive. The CD should start automatically. It may take 10 to 20 seconds for the MultiVOIP Gatekeeper MVP100GK AutoRun screen to display. If the AutoRun screen does not display automatically, click My Computer, then right click the CD ROM drive icon, click Open, and then click the Autorun icon.
  • Page 13 5. Follow the on-screen instructions to install your Gatekeeper software. The first screen asks you to choose the folder location of the files of the Gatekeeper software. Choose a location and click Next. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 – Installation...
  • Page 14 Gatekeeper unit. After software installation, the COM port can be re-set in the Gatekeeper Software (from the sidebar menu, select Connection | Settings to access the COM Port Setup screen or use the keyboard shortcut Ctrl + G). Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 – Installation...
  • Page 15 Click Finish. When setup of the Gatekeeper software is complete, you will be prompted to run the Gatekeeper software to configure the VOIP. Software installation is complete at this point. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 – Installation...

  • Page 16: Gatekeeper Configuration

    In the lower left corner of the screen, the connection status of the Gatekeeper will be displayed. The messages in the lower left corner will change as detection occurs. The message “Gatekeeper Found” confirms that the Gatekeeper is in contact with the Gatekeeper configuration program. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - Gatekeeper Configuratrion...
  • Page 17 4. Load the Gatekeeper software on the remote PC. 5. From your desktop, click on StartProgramsMultiVOIP Gatekeeper x.xx (x.xx is version number) Configuration Port Setup and the COM Port Setup screen is displayed. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - Gatekeeper Configuratrion...
  • Page 18 9. Click on Configuration|IP and you are ready to move to setting the IP address of the Gatekeeper. Continue to the next section for setting the IP address. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - Gatekeeper Configuratrion...
  • Page 19 3. Enter the IP Mask address for your network in the IP Mask window. 4. If a gateway device connects the Gatekeeper to the Internet, enter the gateway’s IP address in the Gateway window. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - Gatekeeper Configuratrion...
  • Page 20 PC on the same network and sub-net can access the Gatekeeper using a Web-browser. The primary advantage of the Web-browser is remote access to a Gatekeeper. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - Gatekeeper Configuratrion...
  • Page 21 3. Enter the IP address of your Gatekeeper in the Gatekeeper IP Address window. 4. Enter your Gatekeeper Name in the Gatekeeper Name window. 5. Click OK to save your settings. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - MultiVOIP Phone Book Configuration...
  • Page 22 6. In the Registration Options group at the bottom of the screen, click on the Tech Prefix option. 7. Click OK when you have finished your entries in this Add/Edit Inbound Phone Book screen. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - MultiVOIP Phone Book Configuration...
  • Page 23 12. In the Registration Options group at the bottom of the screen, click on the H323 ID option. 13. Click OK when you have finished your entries in this Add/Edit Inbound Phone Book screen. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - MultiVOIP Phone Book Configuration...
  • Page 24 4. Enter a description (neighboring MultiVOIP’s location or site name, and possibly the words PBX extension) in the Description window. This will distinguish this Outbound Phone Book. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - MultiVOIP Phone Book Configuration...
  • Page 25 13. Enter your Gateway H.323 ID value in the Gateway H.323 ID window. 14. Click OK when you have finished your entries in this Add/Edit Outbound Phone Book screen. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - MultiVOIP Phone Book Configuration...
  • Page 26 2. From one of the gateways, dial another gateway in your network and verify that the call connected. From the Gatekeeper main screen, click GateKeeper|Calls and your call should be viewed in the Current Calls screen. Your Gatekeeper is operational. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 2 - Connectivity Test...

  • Page 27: Chapter 3 - Gatekeeper Functionality

    The basic function of directing calls to specified endpoints is done differently in Gatekeeper-controlled systems than in systems controlled only by phonebooks. Phonebooks use “destination patterns” like area codes and local Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 28 Gatekeeper | Existing Endpoints Furthermore and very importantly, several settings needed in the screen and in Gatekeeper | Services screen must also be set in the Phonebook Configuration screen. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...

  • Page 29: Voip Network Example

    Rootersville -- sales office Ch1 H.323 ID = 6 (access to Rootersville PSTN) Ch2 H.323 ID = 6000 (access Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Mucksville -- company headquarters 7000 – 7300 extensions H.323 ID = 79 (access to...
  • Page 30 Get access to Rootersville office phone Get access to Rootersville area PSTN 1. “PhoneBook Configuration screen settings” Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Inbound PhoneBook Phone User’s Screen Settings Actions Remove Prefix = 7; Dial 4 digits Add Prefix = 7 beginning with “7”...
  • Page 31 The Gatekeeper has its own network link with an IP address of 192.168. 80.12. The Gatekeeper Name is the next entry; the Gatekeeper name can be customezed for your needs. The default name is MVP_SGK. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 32 Book screen. Gateways can register with the Gatekeeper in one of three ways; E.164, Tech Prefix, or H323 ID. This Phone Book entry has to be register as Tech Prefix. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 33 Book screen. Gateways can register with the Gatekeeper in one of three ways; E.164, Tech Prefix, or H323 ID. This Phone Book entry has to be register as the H323 ID. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 34 Mucksville MVP2410 MultiVOIP: Adding Outbound Phonebook Entries gaining access to a remote area PSTN … and … Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide … and … to a remote area PSTN to a remote office phone...
  • Page 35 The four outbound entries for the Mucksville MVP 2410 are displayed in the Outbound Phone Book. Mucksville MVP2410 MultiVOIP . Save the MVP2410 PhoneBook Configuration (the Save Setup command is in the sidebar MVP2410 menu). Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 36 Gatekeeper within MVP_SGK. area PSTN Get access to Mucksville office PBX extensions Get access to Mucksville area PSTN Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Add/Edit Phone- Phone User’s Book Entries Actions screen settings IP Address = 192.168.80.8 Phone Number Dial “6000”...
  • Page 37 .When you have completed the configuration, click MVP200 screen.Then go to the MultiVOIP 200 main screen and click on Download Setup to save the configuration. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality on the Phonebook Directory Database...
  • Page 38 Get access to Rootersville office phone Get access to Rootersville area PSTN 1. “PhoneBook Configuration screen settings” Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Configuration | IP Parameters screen. ) Inbound PhoneBook Phone User’s Screen Settings Actions Remove Prefix = 5;...
  • Page 39 Enter the Gatekeeper IP Address, in our example the Gatekeeper is located at the company headquarter’s with an IP Address of 192.168.80.12. The Gatekeeper Name is the next entry; the Gatekeeper name can be customized for your needs. The default name is MVP_SGK. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 40 Phone Book screen. Gateways can register with the Gatekeeper in one of three ways; E.164, Tech Prefix, or H323 ID. This Phone Book entry has to be register as Tech Prefix. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 41 Phone Book screen. Gateways can register with the Gatekeeper in one of three ways; E.164, Tech Prefix, or H323 ID. This Phone Book entry has to be register as the H323 ID. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 42 PSTN. Compton MVP410 MultiVOIP: Adding Outbound Phonebook Entries gaining access to a remote site PBX Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide to a remote office phone … and … to a remote area PSTN Chapter 3 – Gatekeeper Functionality...
  • Page 43 . Save the MVP410 PhoneBook Configuration (the Save Setup command is in the sidebar menu) MVP410 before proceeding to Gatekeeper configuration. Click on that will appear directly thereafter. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality and then click on the screen...
  • Page 44 Access to GK Defined Services Rootersville Prefix = 6 area PSTN Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide . We will configure the Gatekeeper as summarized in the table below. It GK General Phone User’s Settings Screen Actions Reg Pol.
  • Page 45 Gatekeeper services and prefixes. They all work together and all must be present for proper operation. (Note also that “Services” constitutes a wider category than we are discussing here. Generally, services can also be, essentially, features, like call forwarding.) Gatekeeper MVP100GK Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...
  • Page 46 To create each of the two required ‘GK-Defined-Services’, you must click on “Add” in the Gatekeeper Service Properties screen and enter the details for each entry in a separate screen, as shown below. Gatekeeper MVP100GK Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 47 Gatekeeper. (Again, there is no need to add this item manually in the Service Properties screen pane.) The Gatekeeper MVP100GK . Save the MVP100GK Gatekeeper configuration (the MVP100GK command is in the sidebar menu). Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide screen has already been set to 7 and this setting appears automatically screen must be set to 5.
  • Page 48 “GK Allowed Services” are the set of all services (roughly the equivalent of destination patterns in phonebooks) used in the voip system that the Gatekeeper is overseeing. “GK Supported Services” are all services (destination patterns) that direct calls to the MVP2410 gateway. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 49 . A call from the Rootersville analog phone to a PBX extension at the Compton office can be MVP410 dialed 5592. Compton MVP410G MultiVOIP Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality Call Progress screen of the voip unit at which the...
  • Page 50 Compton MVP410 MultiVOIP . A call from a Compton PBX user to a Mucksville area PSTN number can be dialed MVP2410 796515551212. Mucksville MVP2410 MultiVOIP End of Example Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 3 – Gatekeeper Functionality...

  • Page 51: Chapter 4 - Gatekeeper Protocols

    Messages * RAS in H.323 has nothing to do with the Remote Access Service that is used in ordinary TCP/IP networks. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Summary of of the H.225 Call Signaling Protocol With an ARQ, an endpoint asks to participate in a phone call.
  • Page 52 Registration Confirmation. Registration Rejection. Information Request Extend Registration Request. (aka “keep-alive” request) Unregister Request. App URQ When registration has timed out, the user application must decide how to respond. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 4 – Gatekeeper Protocols...

  • Page 53: Chapter 5 - Gatekeeper Software

    Gatekeeper, and the Gatekeeper section defines the Endpoints, Calls, Parameters, and services in which the Gatekeeper monitors call progress and bandwidth control. The main screen for the Gatekeeper is located at the Windows Start|Programs|Gatekeeper X.XX (Version Number) |Configuration. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...

  • Page 54: Configuration

    The IP parameters screen allows you to set the IP parameters for the Gatekeeper, set the Diff Serv Parameters, Frame Type, DNS, and FTP Server. The fields within the IP Parameters screen are defined in the table below. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 55 IP OPTIONS (if any) The TOS field consists of eight bits, of which only the first six are used. These six bits are called the “Differentiated Service Codepoint” or DSCP bits. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide IP Parameter Definitions Values...
  • Page 56 DNS Parameter fields Enable DNS DNS Server IP Address FTP Parameter fields FTP Server Enable Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide unused IP Parameter Definitions (cont’d) Values Description Dynamic Host Configuration Protocol is a method for assigning IP address...
  • Page 57 To change the Regional Parameters, click on the Country Selection For BuiltIn Modem down arrow and then hold down on either the up or down arrow until you see the country/region of your choice. Click OK and the Command Modem is ready receive a call from the remote PC. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 58 To view messages from the print console, enable HyperTerminal from your Windows Program menu, make a phone call, and you will see the messages displayed as shown in the partial call setup message presented in the following example. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 59 SysLog Server group. Enter the IP address of the server in the IP Address window. The default port for the Server is 514. If your server is using a different port number, enter the new port number in the Port window. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide HyperTerminal Limited Call setup message d:0.0.0.0:0...
  • Page 60 The System Information screen is useful for determining the firmware and software levels used on the Gatekeeper during a tech support call to ensure that you are both talking about the same software or firmware version. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...

  • Page 61: Statistics

    Statistics The displayed statistics parameters provide various transmitted and received packets totals, IP Statistics The IP Statistics screen displays the Gatekeeper IP Address, various transmitted and received packets and packets received with errors. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...
  • Page 62 Received, Round Trip Delay (Min/Max/Avg), and last error. You can compare the number of pings sent/received and Round Trip Delay to determine the condition of the network between the two units. Ping tests are disconnected when you exit the Link Management screen. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...

  • Page 63: Connection

    Gatekeeper. Now, you can change any of the configuration parameters of the remote Gatekeeper. When you are finished, click Save and Reboot to update the configuration of the remote Gatekeeper. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide...

  • Page 64: Gatekeeper

    Values Registration Policy Endpoints Predefined Endpoints Endpoints Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide GK General Settings Definitions Description When selected, sets a policy whereby the Gatekeeper accepts no registrations. When selected, sets a strict zone policy, in which the Gatekeeper accepts only registrations that arrive from predefined endpoints.
  • Page 65 GK Memory Values Maximum Calls Maximum Registrations Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide When checked, the voip unit will accept calls. When checked, the voip unit’s Gatekeeper function is active. The higher the value, the greater the details in Syslog or Console reports.
  • Page 66 Connect TO (sec) Q.931 Signaling Port Buttons Default Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide network. Description In H.323, RAS parameters pertain to Registration, Admission, and Status in the H.225 Call Signaling Protocol. The timeout (in seconds) before re-transmission of a RAS message that had previously fetched no response.
  • Page 67 Undefined. Online [blank] PreDef [blank] Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description The endpoint type . When an endpoint attempts to register with the Gatekeeper, the Gatekeeper compares the endpoint type with the predefined value. If the Gatekeeper detects a discrepancy, the registration is not accepted.
  • Page 68 Disconnect Endpoint Delete Del Pre-def Online Properties Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description The RAS address and RAS port of the endpoint. The H.323 ID alias of the endpoint. The e164 alias number (conventional PSTN phone number)of the endpoint.
  • Page 69 0-255 Disconnect Call (button) Disconnect All (button) Call Details Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Current Calls Field Definitions Description Number. A sequential number for identification in the list. Originating IP Address. IP Address of endpoint originating the call.
  • Page 70 The Call Details screen consists of three panes: Call General Info, Destination Info, and Source Info. We describe the fields for each of these panes in a separate table below. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 5 – Gatekeeper Software...
  • Page 71 The type of conference request: create, invite or join. State The last reported state of the call. Reason The reason associated with the last state of the call. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Call Details Field Definitions Chapter 5 – Gatekeeper Software...
  • Page 72 Call Signaling IP Req. Bandwidth App. Bandwidth Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Call Details Field Definitions Description The H.323 alias name(s) for the originating endpoint. The e164 alias phone number(s) of the originating endpoint. An e-mail address of the originating endpoint.
  • Page 73 Extension Phone Remote Extension Name Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Call Details Field Definitions Description The H.323 alias name used to make the call. The e164 alias phone number used to make the call. An e-mail address used to make the call.
  • Page 74 Currently Registered number Current BW Usage Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Network Parameter Definitions Description Update button to refresh the Status Information fields. The number of current calls with the Gatekeeper. The number of endpoints registered with the Gatekeeper.
  • Page 75 Remove H.245 Addr in Call Hunt Service Configurable Properties Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description When an endpoint sends an RRQ message, the Gatekeeper uses the additional aliases that were predefined for the endpoint as online aliases. This...
  • Page 76 Calls Max Total BW (KBps) Registration TO (hrs) Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description This parameter group pertains to the Gatekeeper’s handling of Q.931 “call-proceeding” messages. Immediate return of call-proceeding message to originating endpoint. When selected, the Gatekeeper will send the Q.931 call –proceeding message to the...
  • Page 77 Values Configuration Parameters IRQ Interval (sec) Call IRQ Interval Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description The interval, in seconds, between IRQ messages sent by the Gatekeeper. IRQ messages are sent to all online endpoints registered as dynamic in order to verify that the endpoints are online.
  • Page 78 Values Configuration Parameters GK-ID Update (button) Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description The name of the Gatekeeper. The terminals identify the Gatekeeper by this name during the discovery process. The Gatekeeper responds only to Discovery requests that either contain a matching Gatekeeper identifier or have no Gatekeeper identifier.
  • Page 79 GK Defined Services Prefix Description Default Public Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Description A prefix that identifies the service. A description of the service that is accessible by dialing the prefix. See “GK Defined Service Types” section on following pages.
  • Page 80 (non-dynamically; field value =N) or dynamically (field value = Y) as part of registration from endpoints. Buttons These buttons allow you add, edit, or delete a selected service or prefix. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 5 – Gatekeeper Software...
  • Page 81 Gatekeeper attempts to locate and route the call to a Neighbor Gatekeeper with the same prefix. For such calls, the Gatekeeper strips the zone prefix and then applies the destination location mechanism to route the call to its final destination. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 5 – Gatekeeper Software...
  • Page 82 Note: The call is completed only if the Gateway service is allowed as default in Zone B. Service Types: Forward This call-forwarding feature is non-contingent, i.e., it forwards all calls for a selected station to another destination. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 5 – Gatekeeper Software...

  • Page 83: Software User License Agreement

    Multi-Tech Systems, Inc. It is hereby expressly agreed that Licensee’s remedy is limited to replacement or refund of the license fee, at the option of Multi-Tech Systems, Inc., for defective distribution media. There is no warranty for misused materials.

  • Page 84: Chapter 6 - Warranty, Service, And Tech Support

    Support Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment.

  • Page 85: Technical Support

    Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, or experience difficulty during installation you can contact Tech Support via the following:...

  • Page 86: Fcc Declaration

    7. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.
  • Page 87 Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Chapter 6 – Warranty, Service, and Tech Support Multi-Tech Systems, Inc.

  • Page 88: Index

    ... 4 bandwidth, requested/approved... 73 BCF Bandwidth Confirmation messages (H.225)... 52 BRJ Bandwidth Rejection messages (H.225) ... 52 Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Index BRQ Bandwidth Request messages (H.225) ... 52 call authorization... 5 Call Control PHB field... 55 call control signaling...
  • Page 89 DRQ Disengagement Request messages (H.225)... 51 dynamic endpoint registration... 77 Dynamic field (Services, V2 GW Prefixes) ... 80 E.164 phone numbers... 4 Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide e164 aliases... 73 EMC, Safety, R&TTE Directive Compliance... 85 Enable DNS field ... 56 endpoint types...
  • Page 90 Network Parameters (gatekeeper) screen fields Configuration Parameters ... 77 Network Parameters screen Update button ... 78 Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Network Parameters screen fields After Overlapped Sending (Call Proceeding option) ... 76 Alias Giving ... 75 Call IRQ Interval... 78 Call Proceeding ...
  • Page 91 RRQ Registration Request messages (H.225) ... 52, 68 Safety ... 9 security policies ... 4 Send Immediately option (Network Parameters) ... 76 Multi-Tech Systems, Inc. MultiVOIP Gatekeeper User Guide Send Immediately option (Network Parameters, Call Proceeding)... 76 Service Configurable Properties field (Network Parameters) 75 Services screen...

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