Table Of Contents - Multitech MultiModem MT5634IND User Manual

Data/fax industrial temperature modem

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Quick start manual (9 pages)

Command reference manual (33 pages)

At commands reference manual (33 pages)

Table of Contents

Chapter 1 - Description and Specifications ..............................................................................................................5

Introduction.................................................................................................................................................................5

Safety Warnings .........................................................................................................................................................5

MultiModem Package Contents..................................................................................................................................5

AT Commands............................................................................................................................................................5

Features and Technical Specifications .......................................................................................................................6

Electrical Specifications ..............................................................................................................................................7

LED Indicators ............................................................................................................................................................7

RS-232 9-Pin Connector ............................................................................................................................................7

About the Leased-Line Operation Feature .................................................................................................................8

Setup .....................................................................................................................................................................8

Chapter 2 - Installation................................................................................................................................................9

Step 1 - Desktop Placement or Panel-Mounting ........................................................................................................9

Step 2 - Connect the Modem to Your System..........................................................................................................10

For AC Power ......................................................................................................................................................10

For DC Power......................................................................................................................................................10

Step 3 - Install the Modem Driver ............................................................................................................................11

Step 4 - Configure the Modem for Your Country or Region .....................................................................................11

Using the Global Wizard ......................................................................................................................................11

Using AT Commands ..........................................................................................................................................11

Step 5 - Install Data Communications Software.......................................................................................................12

PhoneTools .........................................................................................................................................................12

Chapter 3 - AT Commands, S-Registers and Result Codes ..................................................................................13

Chapter 4 - Remote Configuration ...........................................................................................................................14

Basic Procedure .......................................................................................................................................................14

Setup ........................................................................................................................................................................14

Changing the Setup Password ............................................................................................................................14

Changing the Remote Escape Character ............................................................................................................14

Chapter 5 - Callback Security...................................................................................................................................15

Changing the Setup Password .................................................................................................................................15

Turning Callback Security On and Off ......................................................................................................................15

Setting Callback Security Message Parity ................................................................................................................16

Assigning Callback Passwords and Phone Numbers ...............................................................................................16

Calling Procedures ...................................................................................................................................................16

Password-Only Callback .....................................................................................................................................16

Number-Entry Callback .......................................................................................................................................17

Extension-Entry Callback ....................................................................................................................................17

Direct Connection ................................................................................................................................................18

Callback Security Commands..............................................................................................................................18

Chapter 6 - Troubleshooting ....................................................................................................................................19

None of the Indicators Light......................................................................................................................................19

The Modem Does Not Respond to Commands ........................................................................................................19

The Modem Cannot Connect When Dialing .............................................................................................................20

The Modem Disconnects While Online.....................................................................................................................21

Modem Cannot Connect When Answering...............................................................................................................21

File Transfer Is Slower Than It Should Be ................................................................................................................21

Data Is Being Lost ....................................................................................................................................................22

There Are Garbage Characters on the Monitor ........................................................................................................22

The Modem Doesn't Work with Caller ID..................................................................................................................22

Fax and Data Software Can't Run at the Same Time...............................................................................................22

Appendix A - Flash Upgrade ....................................................................................................................................23

Appendix B - Regulatory Compliance .....................................................................................................................24

Regulatory Compliance Statements .........................................................................................................................24

EMC, Safety, and R&TTE Directive Compliance .................................................................................................24

International Modem Restrictions ........................................................................................................................24

Multi-Tech Systems, Inc. MT5634IND User Guide (S000369B)

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