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Summary of Contents for Multitech MultiModem MT5634IND-NAM
- Page 1 Data/Fax Industrial Temperature Modem MT5634IND User Guide Downloaded from Elcodis.com electronic components distributor...
- Page 2 Warranty For the Multi-Tech Warranty, see the Multi-Tech Web site at http://www.multitech.com/en_US/COMPANY/Policies/warranty/ Contacting Multi-Tech Support Multi-Tech Online Support Portal https://support.multitech.com In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team.
- Page 3 Table of Contents Contents Chapter 1 – Description and Specifications ......................5 Introduction ................................. 5 Safety Warnings ................................. 5 MultiModem Package Contents ..........................5 AT Commands ................................5 Features and Technical Specifications ........................6 Electrical Specifications ..............................
- Page 4 Table of Contents Industry Canada ..............................24 New Zealand Telecom Warning Notice ....................... 25 South African Statement ............................25 C-ROHS HT/TS Substance Concentration ....................... 26 Waste Electrical and Electronic Equipment ......................27 Other ................................... 27 ...
- Page 5 Chapter 2 – Installation Chapter 1 – Description and Specifications Introduction This guide highlights the features and specifications of the MT5634IND modem and shows you how to set up and ® operate your Multi-Tech MultiModem IND. Safety Warnings • Use this product only with UL- and CUL-listed computers (US). •...
- Page 6 Chapter 2 – Installation Features and Technical Specifications Data Interface Serial, Binary, Asynchronous Data Rates Serial interface supports speeds up to56K Server-to-Client Data 56K speeds when accessing a server (actual speed depends on server capabilities Rates and line conditions) Client-to-Server Data Up to 48Kbps when accessing a V.92 server (actual speed depends on server Rates capabilities and line conditions);...
- Page 7 Chapter 2 – Installation Electrical Specifications Power Consumption Typical: 155 mA (.945 W @ 9V DC) 180 mA maximum 155 mA @ 6V DC 96 mA @ 10V DC 68 mA @ 15V DC 54 mA @ 20V DC 38 mA @ 30V DC 30 mA @ 40V DC 26 mA @ 48V DC Power Requirements...
- Page 8 Chapter 2 – Installation About the Leased-Line Operation Feature The MultiModemIND can be used on a two-wire leased line. A leased line is a private, permanent telephone connection between two points. Unlike normal dialup connections, a leased line is always active. The modems automatically connect when they are attached to the line and are turned on.
- Page 9 Chapter 2 – Installation Chapter 2 – Installation Step 1 – Desktop Placement or Panel- Mounting The MT5634IND is design to be used on the desktop or to be panel-mounted. For panel-mounting, follow these directions for attaching the mounting bracket: Typically, the modem is mounted against a flat surface with two mounting screws.
- Page 10 Chapter 2 – Installation Step 2 – Connect the Modem to Your System For AC Power Turn off your computer. Place the modem in a convenient location, and then connect it to your computer’s serial port, the phone line, and AC power. For DC Power For DC power, use the fused cable in place of the Universal Power Supply and the AC Power Cord.
- Page 11 The country/region code displays: Example: Country/Region AT Command (hexadecimal) Result code (decimal) Euro/NAM AT%T19,0,34 (default) A list of country/region codes can be found on the Multi-Tech Web site at http://www.multitech.com/PRODUCTS/Categories/Modems/global/configuration.asp#chart Multi-Tech Systems, Inc. MT5634IND User Guide (S000369C) Downloaded from Elcodis.com electronic components distributor...
- Page 12 Chapter 2 – Installation Step 5 – Install Data Communications Software Data communications software is designed to send and receive messages. Multi-Tech includes PhoneTools, a communications software program with your modem. However, the modem will work with other data communications software, such as HyperTerminal.
- Page 13 Chapter 3 – AT Commands, S-Registers, and Result Codes Chapter 3 – AT Commands, S- Registers and Result Codes AT commands and Fax commands for the MT5634IND are published in a separate Reference Guide included on the MT5634IND CD and posted on the Multi-Tech Web site. Multi-Tech Systems, Inc.
- Page 14 Chapter 4 – Remote Configuration Chapter 4 – Remote Configuration Remote configuration is a network management tool that allows you to configure MT5634IND modems anywhere in your network from one location. With password-protected remote configuration, you can issue AT commands to a remote modem for maintenance or troubleshooting as if you were on site.
- Page 15 Chapter 5 – Callback Security Chapter 5 – Callback Security This chapter describes how to use callback security with your modem. Callback security protects your network from unauthorized access and helps control long-distance costs. When callback security is enabled, all callers are requested to enter a password.
- Page 16 Chapter 5 – Callback Security Setting Callback Security Message Parity The password prompt and messages parity must match the parity of the computer to which the modem is connected. Open a data communications program such as PhoneTools. In the terminal window, type AT#Sxxxxxxxx, where xxxxxxxx is your password. Press Enter. The modem responds with OK if the setup password is correct and ERROR if it is wrong.
- Page 17 Chapter 5 – Callback Security Number-Entry Callback Mobile callers should use this procedure when calling from a phone number different from the one stored with the password. The password that is used must be set up for optional number-entry callback. Using a data communications program such as PhoneTools, dial the number of the callback modem.
- Page 18 Chapter 5 – Callback Security Direct Connection Use this procedure when you want to connect without first being called back. The password that you use must be set up for an optional direct connection. Using a data communications program such as HyperTerminal or PhoneTools, dial the number of the callback modem.
- Page 19 Chapter 6 – Troubleshooting Chapter 6 – Troubleshooting Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective.
- Page 20 Chapter 6 – Troubleshooting • Your communication software settings may not match the physical port to which the modem is connected. The serial cable might be plugged into the wrong connector—check your computer documentation to make sure. Or you might have selected a COM port in your software other than the one the modem is physically connected to—compare the settings in your software to the physical connection.
- Page 21 Chapter 6 – Troubleshooting • If there is no answer on the remote end, the modem reports NO CARRIER. You might have dialed a wrong number, and a person answered instead of a computer, or you might have dialed the correct number but the other computer or software was turned off or faulty.
- Page 22 Chapter 6 – Troubleshooting Data Is Being Lost • If you are using data compression and a high speed serial port, set the serial port baud rate to two to six times the data rate. • Make sure the flow control method you selected in software matches the method selected in the modem. •...
- Page 23 Multi-Tech's Flash Wizard can be downloaded from Multi-Tech’s FTP site and is available on the MT5634IND CD. Use this Flash Wizard for upgrading your firmware. Documentation for using the Flash Wizard is included with the wizard. Flash Wizard Software for Windows®: ftp://ftp.multitech.com/utilities/flashwizard/ Flash Wizard Software for Linux: http://mtflashwiz.sourceforge.net/ Multi-Tech Systems, Inc. MT5634IND User Guide (S000369C) Downloaded from Elcodis.com...
- Page 24 Appendix B – Regulatory Compliance Appendix B – Regulatory Compliance Regulatory Compliance Statements EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility;...
- Page 25 Appendix B – Regulatory Compliance New Zealand Telecom Warning Notice The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
- Page 26 Appendix B – Regulatory Compliance C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (PB) (Hg) (CD) (CR6+) (PBB) (PBDE) 印刷电路板...
- Page 27 Appendix B – Regulatory Compliance Waste Electrical and Electronic Equipment July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
- Page 28 Index Index AC Power Connection ..........10 Leased-Line Operation ..........8 AC power connections ..........10 LED Indicators............7, 19 AT commands ............13 Lost Data ..............22 Autoanswer .............. 21 Manufacturing Information ......... 6 Call Waiting .............. 21 MNP 5 Data Compression ........21 Callback Security .............
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