Extension Settings [1]; Call Transfer Options; Changing Extension Settings - Vodavi PathFinder User Manual

Voice processing system
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Extension Settings [1]

E x t e n s i o n S e t t i n g s [ 1 ]
Extension settings options let you select how a call is processed when
transferred to your extension.
C a l l T r a n s f e r O p t i o n s
PathFinder offers the following types of call transfer options:
Immediate Transfer -- If immediate transfer to a mailbox is selected,
PathFinder does not ring your extension. The call is immediately
forwarded to your mailbox.
Blind Transfer -- Blind transfers are often referred to as unsupervised
transfers because PathFinder transfers the call to your extension and
does not wait to see if you answer. The call will go unanswered if you
are not available to receive it. Calls will not be forwarded to your
mailbox.
Supervised Transfer -- In supervised transfers, PathFinder monitors
whether or not you answer your phone. If you do not answer, the call
is transferred according to your call forwarding instructions.
If your PathFinder implementation has telephone
integration, do not change transfer options without
consulting your System Administrator.
C h a n g i n g E x t e n s i o n S e t t i n g s
1.
Log on to PathFinder (refer to
2.
Press [6] to change extended options.
3.
Press [1] to edit extension settings.
4.
The following options are available:
[1] = Immediate transfer to a mailbox
[2] = Blind transfer
[3] = Supervised transfer (refer to
page
22)
Extended Options [6]
"Logging On" on page
"Supervised Transfer Options" on
21
3).

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