Amano OPUS-7000 Series Operation Manual

Hide thumbs Also See for OPUS-7000 Series:

Distributor manual (31 pages)

Installation manual (49 pages)

Table Of Contents

Table of Contents

Quick Links

OPUS-7000 Series

Pay-on-Foot; Pay-in-Lane Paystation

Operations Manual

7000_Operations_06302015

Page 1 of 48

7000_Operations_06302015

Table of Contents

Need help?

Do you have a question about the OPUS-7000 Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Amano OPUS-7000 Series

Page 2 Notice of Liability: Amano makes no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation, warranties of fitness for a particular purpose. Amano reserves the right to make equipment changes and improvements that may not be reflected in this document.
Page 3: Table Of Contents
Operations Manual Contents OPUS-7000 Series Operations Manual ..................... 3 Before You Begin ............................6 1.1 Overview of the OPUS-7000 Series Paystation .................. 6 1.2 Specifications ............................7 1.3 External Diagram ..........................9 1.4 Internal Diagram ..........................10 1.5 Using the Touch Screen........................11 Transactions ............................
Page 4 7.1.2 Return Money (Payment Cancel) ....................39 7.1.3 GT/MT Total ..........................39 7.1.4 Invalid Parking Ticket ........................40 7.1.5 BNR/Coin Inventory ........................41 7.1.6 Password Control ........................41 7.1.7 Invalid Management Card ......................42 Page 4 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 5 8.5 Accessing the Bank Note Recycler ....................46 8.6 Adding Money to the Inventory......................46 8.6.1 Adding Coins to the Inventory ..................... 46 8.6.2 Adding Notes to the Inventory ..................... 47 Page 5 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 6: Before You Begin
Mobile and barcode validations can be processed through the optional FlexScan QR400® barcode imager. The OPUS-7000 Series Operations Manual is intended to provide assistance on Paystation operational processes. These processes range from basic Paystation operation to advanced Paystation management.
Page 7: Specifications
FlexScan QR400 Barcode Imager Option Opening: 5”W x 2.6”H (12.7 cm x6.6 cm) Barcode Types: 1D (Linear) & 2D (QR) Ambient Light: Total darkness to 9000 ft. candles (96,900 LUX) Page 7 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 8 Optional language display text and voice Bill Handling Cash Code Bill Note Recycler Coin Handling Tube: Cash Code, C2 Spider, 6 Tubes Hopper: Cash Code, C2 Spider, 2 Hoppers Page 8 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 11: Using The Touch Screen
Instruction Text: Text messages will assist the user through each phase of the transaction. Function Buttons: Buttons will appear along the bottom row of the touch screen indicating the functions available to the user. Page 11 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 12: Transactions
Manual Transactions 2.1 Overview of the Transaction Process The OPUS-7000 Series Paystation automatically calculates parking fees by processing parking ticket information. The OPUS-7000 Series accepts data matrix ticket technology only. The Paystation will automatically read the entry information encoded on the barcode of a parking ticket and calculate the fee.
Page 13: Exit Ticket
OPUS-7000 Series Manual 2.1.2 Exit Ticket The OPUS-7000 Series Paystation will process the entry ticket and print the payment information below the entry information. The exit data matrix code data is printed below the entry code data. When the transaction is finished, the Paystation will vault the ticket into the ticket bin and vend the gate.
Page 14: Qr Barcode
Manual 2.1.4 QR Barcode QR Barcodes can be used in multiple ways at the OPUS-7000 Series Paystation. The first method is to use the QR code as a pass using the eFlexPass software. eFlexPass is responsible for generating QR passes that a parker may use to enter and exit the facility for a number of uses and/or a period of time.
Page 15: Ticket Processing
1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction screen is displayed. [Fig. 2.3B] The “A” loop is active or motion sensor has sensed a patron Page 15 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 16 8. When the “C” loop senses a vehicle, the Paystation will return to the idle screen. The shutters on the ticket acceptor, note acceptor, coin acceptor, and card acceptor are closed. Page 16 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 17: Lost Ticket Processing
1. When the “A” loop has sensed a vehicle, the Paystation will arm and the transaction screen will display. [Fig. 2.4B] The “A” loop is active or motion sensor has sensed a patron Page 17 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 18: Proximity Access (With Proximity Reader Option)
5. When the “C” loop senses a vehicle, the Paystation will return to the idle screen. The shutters on the ticket acceptor, note acceptor, coin acceptor, and card acceptor are closed. [Fig. 2.5A] Page 18 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 19: Payment Options
1. The voice prompt will play the message, “The fee is xxx dollars. Please pay the parking fee by credit card, coin, or bank note.” 2. Insert the note(s) into the bank note acceptor. [Fig. 3.1B] Insert the notes Page 19 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 20 If receipt is set to Manual, you must press the receipt button on the screen to receive a receipt. [Fig. 3.1D] The gate is vended once the fee is paid Page 20 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 21: Credit Card Transaction
6. The Paystation will vend the gate and the customer may exit the facility. Note: If the credit card is denied, a new card may be used or the amount can be paid with cash. Page 21 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 22: Short Change Payments
4. The voice prompt will play the following message, “Please take the claim check and proceed to the control room.” Page 22 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 23: Qr Barcode (With Flexscan Option)
FlexScan pocket. The new fee is generated from the validation coupon used. If the QR code can be used more than once per transaction, scan the QR code as desired. [Fig. 3.4A] FlexScan pocket Page 23 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 24: Discount Types
Manual 3.5 Discount Types There are five methods used to discount parking fees at the OPUS-7000 Series Paystation and one method to add a fixed fee to the calculated fee. Note: If multiple discounts are applied to the same transaction, the percentage discount will apply to the total gross fee.
Page 25: Surcharge
The customer scans the validation in the FlexScan/receipt printer pocket and the discount is applied and immediately reflected on the displayed fee. Page 25 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 26: Accessing The Paystation
Auto Inventory: Automatically takes the inventory of the • Paystation. The numbers of each hopper are dispensed to the change try or the coin safe by the automatic operation until becoming an initial value. Page 26 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 27: Accessing The Management Mode
The blue LED’s above the shutter will illuminate. Insert the management card. The First Time Operation menu is displayed. [Fig. 4.4A] Hold the P logo [Fig. 4.4B] First Time Operation (1/2) Page 27 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 28: First Time Operation Menu
Readable ticket information includes the ticket type, site code, lot number, machine number, fee rate, ticket number and issued date/time. Press Return to return to the First Time Operation menu or keep inserting tickets to continue reading encoded information. Page 28 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 29: Clock Adjustment
The current value for the value type. The example shown shows 2014 is the year, 7 (July) is the month, the date is the 11 , and the time is 10:19 (time in a 24-hour format). Page 29 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 30: Cash Check
• 5.2.1 In Operation/Out of Service The OPUS-7000 series Paystation is able to run in one of three operation modes. Open the In Operation/Out of Service mode by navigating to page two of the First Time Operation menu and pressing In Operation/Out of Service.
Page 31: Opening Hours Start/End
The Paystation can be set to open and close at designated times. To set the operational times, navigate to the second First Time Operation page and press Opening Hours Start/End. Page 31 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 32: Shutter Control
Return to exit the Opening Hours Start/End menu. 5.2.3 Shutter Control There are two available shutter operation modes for the OPUS-7000 Series Paystation. To change the current mode, navigate to the second page of the First Time Operation menu and select Shutter Control.
Page 33: Clear Password
Navigate to the Engineer Operation menu. The management password is required to enter the Engineer Operation menu. IMPORTANT: It is recommended that only Amano McGann certified technicians enter the Engineer Operation menu. Incorrect changes to Engineer settings can cause the Paystation to malfunction.
Page 34: Operator Operation Menu
If necessary, it is possible to raise and lower the gate arm via the Operator Operation menu. From the Operator Operation menu, press the Gate Open/Close button. Press the corresponding Open/Close buttons as necessary to raise/lower the gate. Page 34 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 35: Reprint Receipt
The voice guidance volume can be adjusted to increase or decrease the speaker volume. Press Volume Adjustment button to enter the Voice Announcement menu. [Fig. 6.1] Use the separate Volumes to change volume at a time of day Page 35 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 36: Gt Mt Sub Total
Collected” amounts is shown at the end of the receipt. Press the Tax Report button from the Operator Operations menu to print the report. The report is printed via receipt printer. Page 36 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 37: Page Two
Navigate to the Engineer Operation menu. A management password is required to enter the menu. 6.2.2 To Manager Operation Navigate to the Manager Operation menu. 6.2.3 To First Time Operation Navigate to the First Time Operation menu. Page 37 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 38: Manager Operation Menu
Invalid Parking Ticket: Invalidate a parking ticket • BNR/Coin Inventory: Transfer notes/coins to their safes • Password Control: Change an operator’s password • Invalid Management Card: Invalidate management cards • Page 38 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 39: Money Management
OK when finished. 7.1.2 Return Money (Payment Cancel) The OPUS-7000 Series Paystation has the ability to give coin, coin and note, bank note, or same note change. Press the Return Money (Payment Cancel) button to enter the Return Money menu.
Page 40: Invalid Parking Ticket
Press the Invalid Parking Ticket button to enter the menu. [Fig. 7.1A] Existing invalidated tickets Press Regist to register a new parking ticket to be invalidated. [Fig. 7.1B] Enter the ticket to invalidate Page 40 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 41: Bnr/Coin Inventory
The Password Control menu can change an operator’s password, function and role levels, and delete the operator/mark the operator as Invalid. Press Password Control to enter the menu. [Fig. 7.1C] Page 41 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 42: Invalid Management Card
Regist. button to register the card as invalid. Press OK to and Return to return to the menu of invalidated cards. If necessary, print a report of all invalidated management cards by pressing the Print button. Page 42 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 43: Maintenance
5. Push in the blue button on the top-right of the vault drawer (pictured below) and simultaneously pull the vault out using the vault handles. [Fig. 8.2A] Press the blue button inwards Page 43 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 44: Loading Receipt Printer Paper
7. Once the receipt roll is in place, feed the end of the receipt paper beneath the receipt tension bar and into the back of the receipt printer. The receipt printer automatically grabs the paper after the proper sensor is triggered. [Fig. 8.3A] Page 44 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 45: Removing The Coin Hoppers
7. Pull the hopper horizontally towards the right side of the Paystation to slide the hopper out of its rails. [Fig. 8.4A] Press the tab down, tilt the hopper, and pull the hopper out Page 45 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 46: Accessing The Bank Note Recycler
7. Once finished, press Return to stop the coin accept process. A Coin Unit Total report receipt is printed. Verify the Filled Coins field for each denomination is equal to the number of coins that were inserted for that denomination. Page 46 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...
Page 47: Adding Notes To The Inventory
7. Once finished, press Return to stop the note accept process. A BNR Total report receipt is printed. Verify the Inserted Notes field for each denomination is equal to the number of notes that were inserted for that denomination. Page 47 of 48 © Copyright 2015 Amano McGann, Inc. 7000_Operations_06302015...

Amano OPUS-7000 Series Operation Manual

Quick Links

Need help?

Questions and answers

Related Manuals for Amano OPUS-7000 Series

Summary of Contents for Amano OPUS-7000 Series

Table of Contents