Amano OPUS-4000 Series Operation Manual

Amano OPUS-4000 Series Operation Manual

Exit terminal
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OPUS-4000 Series
Exit Terminal
Operations Manual
4000_Operations_06122015
Page 1 of 37
© Copyright 2015 Amano McGann, Inc.
4000_Operations_06122015

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  • Page 1 OPUS-4000 Series Exit Terminal Operations Manual 4000_Operations_06122015 Page 1 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 2 Notice of Liability: Amano makes no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation, warranties of fitness for a particular purpose. Amano reserves the right to make equipment changes and improvements that may not be reflected in this document.
  • Page 3: Table Of Contents

    Manual OPUS-4000 Series Operations Manual Contents Before You Begin ............................5 1.1 Overview of the OPUS-4000 Series Exit Terminal ................5 1.2 Models ..............................5 1.3 Specifications ............................6 1.4 External Diagram ..........................7 1.5 Internal Diagram (Front) ........................8 1.6 Internal Diagram (Side) ........................
  • Page 4 7.2 Page Two ............................34 7.2.1 Exit Warning ..........................34 7.2.2 Managing Staff Passwords ......................34 Maintenance ............................. 35 8.1 Loading the receipt Paper ......................... 35 8.2 Clearing a Ticket Jam ........................36 Page 4 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 5: Before You Begin

    Before You Begin 1.1 Overview of the OPUS-4000 Series Exit Terminal The OPUS-4000 Series Exit Terminal utilizes innovative technology and an encrypted 2D data matrix barcode for expedited exit from parking facilities. The OPUS-4000 Series offers intuitive user guidance through a dynamic color display and voice announcements.
  • Page 6: Specifications

    FlexScan QR400 Barcode Imager Option Opening: 5”W x 2.6”H (12.7 cm x 6.6 cm) Barcode Types: 1D (Linear) and 2D (QR) Ambient Light: Total darkness to 9000 ft. candles (96.900 LUX) Page 6 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 7: External Diagram

    Chip and Pin optional Intercom Aiphone™ LEF series intercom standard, additional options available Standard voice announcement Specifications are approximate and are subject to change without notice 1.4 External Diagram Page 7 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 8: Internal Diagram (Front)

    Operations OPUS-4000 Series Manual 1.5 Internal Diagram (Front) Page 8 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 9: Internal Diagram (Side)

    Operations OPUS-4000 Series Manual 1.6 Internal Diagram (Side) Page 9 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 10: Using The Exit Terminal

    Press the Confirm/Receipt button at any point in the transaction process. The receipt is printed once the transaction has fully processed. The gate is vended once the transaction is completed. Page 10 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 11: Transactions

    Manual Transactions 2.1 Overview of the Transaction Process The OPUS-4000 Series Exit Terminal automatically calculates parking fees by processing parking ticket information. The OPUS-4000 REPM™ accepts data matrix ticket technology only. The Exit Terminal will automatically read the entry information encoded on the barcode of a parking ticket and calculate the fee.
  • Page 12: Cancellation Ticket

    2.2 Receipt Receipts can be configured to be printed automatically or upon request. Only one receipt is printed per ticket. [Fig. 2.2A] FlexScan validation (left) and credit card payment (right) Page 12 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 13: Ticket Processing

    This procedure describes the standard entry ticket processing. Prior to arming, the Exit Terminal will display the following Idle screen: [Fig. 2.3A] OPUS-4000 Series ‘Idle’ screen 1. When the “A” loop has sensed a vehicle, the unit will arm and the transaction screen will display.
  • Page 14 3. Insert the parking ticket with the code facing upwards and the notch on the left side of the ticket as displayed on the screen. The fee due will appear and the payment options will display. [Fig. 2.3C] Insert the payment Page 14 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 15: Lost Ticket Processing

    Prior to arming, the Terminal will display the following Idle screen: [Fig. 2.4A] Idle screen 1. When the “A” loop has sensed a vehicle, the Exit Terminal will arm and the transaction screen will display. Page 15 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 16: Proximity Access (With Proximity Reader Option)

    The shutter on the ticket acceptor is closed. 2.5 Proximity Access (with Proximity Reader Option) This procedure describes the proximity card access process. Prior to arming, the Terminal will display the Idle screen. Page 16 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 17 4. The Terminal vends the gate. 5. When the “C” loop has sensed a vehicle, the Terminal returns to the Idle screen. The ticket acceptor shutter is closed. [Fig. 2.5A] Page 17 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 18: Payment Options

    6. The Terminal will vend the gate and the customer may exit the facility. Note: If the credit card is denied, a new card may be used. Page 18 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 19: Qr Barcode (With Flexscan Option Installed)

    FlexScan pocket. The new fee is generated from the validation coupon used. If the QR code can be used more than once per transaction, repeat the scan as needed [Fig. 3.2A] Present the QR validation to the reader Page 19 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 20: Eparcval (Online Validated Tickets)

    3.3 eParcVal (Online Validated Tickets) Entry tickets can be virtually validated using the eParcVal option included in the Amano McGann eParcSuite software. This procedure describes the online validated ticket process: 1. The patron receives a ticket from the entry Ticket Dispenser.
  • Page 21: Fee Discount

    After an entry ticket has been validated, the customer approaches the Exit Terminal and inserts their entry ticket. The Terminal searches the database, verifies the ticket is validated, and applies the validation to the total fee due. Page 21 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 22: Qr Validations (With Eflexprint Software)

    The customer scans the validation in the FlexScan/receipt printer pocket and the discount is applied and immediately reflected on the displayed fee. Page 22 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 23: Accessing The Terminal

    2. Push the latch handles toward the inside of the terminal. 3. Pull the latch towards the back of the Terminal once freed. 4. Pull the front Terminal door to slide the components out of the cabinet. Page 23 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 24: Powering The Unit

    To enter the Management Mode, press the Chan Up button on the Terminal remote. The Initial Operation menu is displayed. Please see section 4.5 Navigation Key on the next page for a key of the OPUS- 4000 Series remote functions. Page 24 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 25: Navigation Key

    Exit Terminal: > Documentation: Vol Up Exit Terminal: ^ Documentation: Chan Up Exit Terminal: V Documentation: Chan Down Exit Terminal: < Exit Terminal: 0-9 Documentation: Vol Down Documentation: Numpad Page 25 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 26: Initial Operation Menu

    The first page of the Initial Operation menu displays the status and settings of the device. The top-most sections display the date/time and application version information. middle section menu displays statuses device hardware/software. The bottom-most section displays the gate and loop statuses. Page 26 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 27: Page Two

    Vol Up for the next errors. 5.2.3 Reading Encoded Ticket Data The OPUS-4000 Series has the ability to read and display data printed on OPUS- 2000 Series entry tickets. Press 3 on the remote to enter the Ticket Data Check menu.
  • Page 28: Clearing Management Passwords

    Prev button on the remote. Test the current selected volume by pressing Chan Down. Press Power to save the voice announcement volume and return to the Staff Operation menu. Page 28 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 29: Management

    Press 1 on the remote for the paid exit mode or press 2 for the free exit/automatic vend mode. The selected status is shown near the top of the menu. Page 29 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 30: Adjusting The Grace And Comp Times

    Scroll through the validations using the Vol Down and Vol Up buttons on the remote. Once all appropriate store validations have been set, press Chan Down to accept the changes and Power to return to the Management Operation menu. Page 30 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 31: Adding Special Days/Periods

    Close days may be added to the Terminal to designate what days the Terminal is not available for use. Press 7 to enter the Close Day menu. A window displaying the current closed days is shown. Page 31 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 32: In-Operation Time

    Press 8 to enter the In-Operation Time menu. Press 1 to activate the Start/End Time Setting. The current status of the setting is shown near the top of the display. Page 32 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 33: Backlight Time Activation

    Press Power after the desired changes have been made. 7.1.7 Backlight Time Activation The OPUS-4000 Series backlight may be activated at a user-specified Start and End time. Press 9 to enter the Backlight Setting menu. Press 1 to activate the Backlight ON/OFF Time Setting.
  • Page 34: Page Two

    Chan Down to accept the change. To continue adding users, press Vol Up. To exit the Password Setting menu, press Power until back to the Management Operation menu. Page 34 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 35: Maintenance

    The receipt printer automatically grabs the paper after the proper sensor is triggered. [Fig. 8.1A] The device must be ON in order to fill the receipt paper Page 35 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 36: Clearing A Ticket Jam

    3. If the ticket cannot exit the throat, roll the ticket so it is between the throat and REPM™ imager, and pull the ticket through the top of the REPM™. [Fig. 8.2B] Pull the ticket out Page 36 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...
  • Page 37 Operations OPUS-4000 Series Manual Page 37 of 37 © Copyright 2015 Amano McGann, Inc. 4000_Operations_06122015...

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