Related Manuals for Supermicro Storage SuperServerSSG-540P-E1CTR60H
Summary of Contents for Supermicro Storage SuperServerSSG-540P-E1CTR60H
- Page 1 ® Storage SuperServer SSG-540P-E1CTR60H SSG-540P-E1CTR60L USER’S MANUAL Revision 1.0...
- Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
- Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...
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Page 4: Table Of Contents
Preface Contents Contacting Supermicro ......................9 Chapter 1 Introduction 1.1 Overview ..........................10 1.2 System Features ........................11 Front View .........................11 Control Panel .........................12 Rear View ..........................14 Power Supply Indicator ....................15 Top View ..........................16 Drive Carrier Indicators ....................17 1.3 System Architecture ......................18 Main Components ......................18 1.4 Motherboard Layout ......................19... - Page 5 Preface Installing The Inner Rails on the Chassis ................27 Installing the Inner Rails ....................27 Installing the Outer Rails on the Rack ................28 Installing the Outer Rails ....................28 Installing to the Rack ......................29 Installing the Chassis into a Rack .................29 Accessing Top-Loading Hard Drives ................30 Accessing the Storage Chassis in a Rack ..............30 Adapters for Round and Threaded Hole Racks ..............30 Installing the Adapter Bracket ..................30...
- Page 6 Preface Removing Memory ......................52 3.6 Motherboard Battery ......................53 Replacing the Battery ....................53 3.7 Storage Drives ........................54 HDD Support Partitions ....................54 Installing the HDD Support Partitions ................54 Hard Drive Carrier Indicators ....................55 Hard Drive Installation .......................56 Removing Hard Drive Carriers from the Chassis ............56 Installing Hard Drives Into Carriers ................57 Installing Rear Hard Drives ...................58 Installing Hard Drives in the Rear Carriers ..............58...
- Page 7 Preface Chapter 6 Optional Components 6.1 Optional Parts List .......................81 6.2 Additional Storage Drives ....................81 6.3 TPM Security Module ......................81 6.4 Intel Virtual RAID on CPU (VROC) ..................82 Requirements and Restrictions ..................82 Supported SSDs and Operating Sytems ................82 Additional Information .......................83 Hardware Key ........................83 Enabling NVMe RAID......................84 Status Indications ......................87...
- Page 8 7.8 Where to Get Replacement Components ................101 7.9 Reporting an Issue ......................101 Technical Support Procedures ..................101 Returning Merchandise for Service .................101 Vendor Support Filing System ..................102 7.10 Feedback .........................102 7.11 Contacting Supermicro .....................103 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
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Page 9: Contacting Supermicro
San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. -
Page 10: Chapter 1 Introduction
4U 7 x 17.2 x 30.2 in. / 178 x 436 x 767mm (HxWxD) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SSG-540P-E1CTR60(H/L) have been certified as compliant with UL or CSA: 946S-R16X12, 946S-16, 946S60. -
Page 11: System Features
Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Release Latch Release Latch to remove to remove from rack from rack Control Panel Figure 1-1. Front View... -
Page 12: Control Panel
Chapter 1: Introduction Control Panel Information LED NIC LED Reset NIC LED Power Power Fail LED Power LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the server Power button but maintains standby power. - Page 13 Chapter 1: Introduction Information LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1Hz Fan failure, check for an inoperative fan. Red, blinking at 0.25Hz Power failure, check for a non-operational power supply. Red, solid, with Power LED blinking green Fault detected Blue and red, blinking at 10 Hz Recovery mode...
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Page 14: Rear View
Chapter 1: Introduction Rear View Drives Power Supplies Fans Fans Optional Drives USB 3.2 Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right Drives Two 2.5"... -
Page 15: Power Supply Indicator
Chapter 1: Introduction Expansion Card Chassis Slots Item Description This slot is occupied by either AOC-S3916L-H16IR or AOC-S3816L-L16IT (PCIe 4.0 x8 LP slot) PCIe 4.0 x8 in a x16 slot: low profile PCIe 4.0 x16 slot: low profile PCIe 4.0 x16 slot: low profile PCIe 4.0 x8 slot: low profile Power Supply Indicator Power Supply Indicator... -
Page 16: Top View
Chapter 1: Introduction Top View 2x 2.5" HDD X12SPI-TF MB Drives 45-59 Drives 30-44 Drives 15-29 Drives 0-14 Figure 1-4. System: Top View Logical Storage Drive Numbers Item Description 1-60 3.5" hot-swap drive bays... -
Page 17: Drive Carrier Indicators
Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare. -
Page 18: System Architecture
Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the main components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components 2x 2.5" HDDs Motherboard X12SPi-TF Two storage backplanes BPN-SAS3-946SEL1-1 (not visible in picture;... -
Page 19: Motherboard Layout
Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPi-TF motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual. -
Page 20: Quick Reference
Chapter 1: Introduction Quick Reference Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPME1 ME Recovery Pins 1-2 (Normal) Connector Description BMC_LAN Dedicated BMC LAN Port COM1 COM Header FAN1 ~ FAN5, FANA, FANB CPU/System Fan Headers I-SATA0 ~ I-SATA7 Intel®... - Page 21 Chapter 1: Introduction Description State: Status M.2 LED Blinking Green: Device Working LEDBMC BMC Heartbeat LED Blinking Green: BMC Normal LEDPWR Onboard Power LED Solid Green: Power On UID-LED Unit Identifier (UID) LED Solid Blue: Unit Identified...
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Page 22: Chapter 2 Server Installation
Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components. -
Page 23: Rack Precautions
Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. -
Page 24: Airflow
Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. -
Page 25: Installing The System Into A Rack
Chapter 2: Server Installation 2.4 Installing the System into a Rack This section provides information on installing the CSV-946STS-R1K63LPP chassis into a rack unit with the quick-release rails provided. There are a variety of rack units on the market, which may mean the assembly procedure will differ slightly. You should also refer to the installation instructions that came with the rack unit you are using. -
Page 26: Locking Tabs
Chapter 2: Server Installation Locking Tabs Each inner rail has a locking tab. This tab locks the chassis into place when installed and pushed fully into the rack. These tabs also lock the chassis in place when fully extended from the rack. This prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. -
Page 27: Installing The Inner Rails On The Chassis
Chapter 2: Server Installation Installing The Inner Rails on the Chassis Installing the Inner Rails 1. Confirm that the left and right inner rails have been correctly identified. 2. Place the inner rail firmly against the side of the storage chassis, aligning the hooks on the side of the storage chassis with the holes in the inner rail. -
Page 28: Installing The Outer Rails On The Rack
Chapter 2: Server Installation Installing the Outer Rails on the Rack Installing the Outer Rails 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. -
Page 29: Installing To The Rack
Chapter 2: Server Installation Installing to the Rack Installing the Chassis into a Rack 1. Confirm that the inner rails are properly installed on the chassis and the outer rails are correctly installed on the rack. 2. Pull the middle rail out from the front of the outer rail and make sure that the ball- bearing shuttle is at the front locking position of the middle rail. -
Page 30: Accessing Top-Loading Hard Drives
Chapter 2: Server Installation Accessing Top-Loading Hard Drives After completing the rack installation steps on the previous pages, the top-loading functionality of your chassis can be utilized while mounted in a rack system without removing the chassis from the rack. Accessing the Storage Chassis in a Rack 1. -
Page 31: Installing The Cable Management Arm
Chapter 2: Server Installation 2.5 Installing the Cable Management Arm The CSV-946STS-R1K63LPP chassis supports a cable management arm (CMA) that keeps the rear cables organized and clear of the rail mechanisms when the system is extended out the front of the rack for maintenance. The kit includes six fabric Velcro cable ties. The CMA attaches to the rack mounting rails by means of four connectors. -
Page 32: Installing The Cable Management Arm
Chapter 2: Server Installation Installing the Cable Management Arm 1. Slide CMA connector #1 forward onto the two posts on the rear of the right inner rail (right side when viewed from the front). It snaps into place. 2. Slide CMA connector #2 forward onto the two posts on the rear of the right middle rail. It snaps into place. - Page 33 Chapter 2: Server Installation 1. Slide CMA connector #3 forward onto the two posts on the rear of the left middle rail. It snaps into place. 2. For CMA connector #4, align the metal tabs with the slots on the rear of the left outer rail and push it forward.
- Page 34 Chapter 2: Server Installation Figure 2-9. Routing the Cables 3. Open the four red plastic caps and route the cables into the wire carrier. 4. If necessary, adjust the U-brackets to clear chassis components. Figure 2-10. Adjusting the U-Brackets...
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Page 35: Removing The Cable Management Arm
Chapter 2: Server Installation 1. Use the six Velcro straps to secure the cables to the CMA. Use a strap on either side of each joint and one on each U-bracket, inserting it through the slot on the bracket. 2. Slide the chassis forward and backward in the rack to confirm that the cable management arm is operating smoothly. -
Page 36: Chapter 3 Maintenance And Component Installation
Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system. -
Page 37: Accessing The System
Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. Removing the Top Cover 1. Power down the system and disconnect the AC power cords from the power supplies. 2. -
Page 38: Static-Sensitive Devices
Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •... -
Page 39: Processor And Heatsink Installation
• Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • Graphics in this manual are for illustration only. Your components may look different. -
Page 40: The Processor Carrier Assembly
Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. 1. Hold the processor with the land grid array (LGA, gold contacts) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below. - Page 41 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and, if necessary, press it down as shown below. Lever 4. Align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below.
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Page 42: The Processor Heatsink Module (Phm)
Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink. -
Page 43: Installing The Phm Into The Cpu Socket
Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs... - Page 44 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
- Page 45 Chapter 3: Maintenance and Component Installation 5. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.
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Page 46: Removing The Phm From The Cpu Socket
Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D. -
Page 47: Removing The Processor Carrier Assembly From The Phm
Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin1 Pin1... -
Page 48: Removing The Processor From The Carrier Assembly
Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage. -
Page 49: Memory
Chapter 3: Maintenance and Component Installation 3.5 Memory Memory Support The X12SPi-TF supports up to 2048GB of ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds up to 3200MHz in eight slots. For validated memory, use our Product Resources page. DDR4 Memory Support for Processors Speed (MT/s) DIMM Capacity (GB) One Slot... - Page 50 Chapter 3: Maintenance and Component Installation USB4/5 (3.0) X550 USB 0/1 LAN2 LAN1 IPMI_LAN MH15 MH16 Figure 3-2. Memory Slots M.2-H MAC CODE BAR CODE X12SPi-TF IPMI CODE SAN MAC REV: 2.00 JPWR1 DESIGNED IN USA JPWR2 BIOS LICENSE JRK1 ANB FANA FAN4 FAN3...
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Page 51: Memory Population Guidelines
Balance memory. Using unbalanced memory topology, such as populating two DIMMs in one channel while populating one DIMM in another channel, reduces performance. It is not recommended for Supermicro systems. • For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD. -
Page 52: Installing Memory
Chapter 3: Maintenance and Component Installation Installing Memory ESD Precautions Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge. -
Page 53: Motherboard Battery
Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system. -
Page 54: Storage Drives
Chapter 3: Maintenance and Component Installation 3.7 Storage Drives HDD Support Partitions Prior to installing top-loading 3.5" hard drives into the SC946S chassis, it is necessary to install the two hard drive support partitions included with the system. Installing the HDD Support Partitions 1. -
Page 55: Hard Drive Carrier Indicators
Blinking at 4Hz Locates a drive Idle Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website and check the "Drive Options" in the product webpage. -
Page 56: Hard Drive Installation
4. Use the handle to pull the drive carrier up and out of the chassis. Figure 3-5. Removing a 3.5" Drive Carrier Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website at http://www. -
Page 57: Installing Hard Drives Into Carriers
Chapter 3: Maintenance and Component Installation Installing Hard Drives Into Carriers 1. With the drive carrier removed from the storage compartment, lift the breakout lever and pull out the side of the carrier as shown below. 2. Remove the dummy drive from the carrier. 3. -
Page 58: Installing Rear Hard Drives
Chapter 3: Maintenance and Component Installation Installing Rear Hard Drives The SSG-540P-E1CTR60(H/L) chassis supports two optional 2.5" hot-swappable hard drives in the rear of the chassis. These drive are mounted in carriers to simplify their removal from the chassis. It is not necessary to power down the system before removing these hard drives. Installing Hard Drives in the Rear Carriers 1. -
Page 59: System Fans
Chapter 3: Maintenance and Component Installation 3.8 System Fans Five heavy-duty, hot-swappable fans provide cooling for the system. The SC946 features three fans that can be removed individually and two that are paired in a dual fan module. The fans an be removed without powering down the system. Replacing a System Fan 1. -
Page 60: Dual Rear Fan Module
Chapter 3: Maintenance and Component Installation Dual Rear Fan Module The SSG-540P-E1CTR60(H/L) supports two rear-mounted cooling fans in a hot-swappable dual fan unit. Refer to the procedure below for replacing these fans. 1. While the power is running, examine the fans to determine which fan has failed. 2. -
Page 61: Power Supply
100V to 240V input voltage. Redundant power supplies are hot-swappable and can be changed without powering down the system. New units can be ordered directly from Supermicro (see contact information in the Preface). Changing the Power Supply 1. -
Page 62: Installing The Expansion Cards
Chapter 3: Maintenance and Component Installation 3.10 Installing the Expansion Cards The system provides three PCI slots for Add-On-Modules (AOMs). Installing an Expansion Cards 1. Power down the system and remove both covers as described in earlier in this section. 2. -
Page 63: Bmc
Chapter 3: Maintenance and Component Installation 3.11 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2 Hz. The BMC resets and the reset duration is ~250 ms. -
Page 64: Chapter 4 Motherboard Connections
Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1. -
Page 65: Headers And Connectors
Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are seven fan headers (FAN1-FAN5, FANA, FANB) on the motherboard. These are 4-pin fan headers, although pins 1-3 are backward compatible with traditional 3-pin fans. Four-pin fans allow fan speeds to be controlled by Thermal Management in the BMC. When using the Thermal Management setting, use all 3-pin fans or all 4-pin fans. - Page 66 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system.
- Page 67 Chassis Intrusion Pin Definitions Pins Definition Intrusion Input Ground NVMe I C Header Connector JNVI C1 is a management header for the Supermicro AOC NVMe PCIe peripheral cards. Please connect the I C cable to this connector.
- Page 68 (sideband) connection between the onboard Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). Use a NIC add-on card that supports NC- SI and a special cable. Please contact Supermicro at www.supermicro.com to purchase the cable for this header.
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Page 69: Control Panel
DOM power. For more information on the SATA HostRAID configuration, refer to the Intel SATA HostRAID user's guide posted at www.supermicro.com. NVM Express Header One connector is located at NVME0/1 to support two PCIe 4.0 x4 NVMe connections. This connector provides high-speed and low-latency connections directly from the CPU to NVMe Solid State (SSD) drives. - Page 70 Chapter 4: Motherboard Connections Reset Button The Reset Button connection is located on pins 3 and 4 of JF1. Attach it to a hardware reset switch on the computer case. Reset Button Pin Definitions (JF1) Pin# Definition Reset Ground Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1.
- Page 71 Chapter 4: Motherboard Connections HDD LED/UID Switch The HDD LED/UID Switch connection is located on pins 13 and 14 of JF1. Attach a cable to Pin 14 to show hard drive activity status. Attach a cable to pin 13 to use UID switch. HDD LED Pin Definitions (JF1) Pin#...
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Page 72: Input/Output Ports
Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. Rear I/O Ports Rear I/O Ports Description Description Description Dedicated BMC LAN USB5 (3.2 Gen 1) LAN2... - Page 73 Chapter 4: Motherboard Connections LAN Ports Two LAN ports (LAN1, LAN2) are located on the rear I/O back panel. In addition, a dedicated BMC_LAN Port is located above the USB0/1 ports. All of these ports accept RJ45 cables. Please refer to the LED Indicator section for LAN LED information. LAN Port BMC LAN Pin Definitions...
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Page 74: Jumpers
Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout for jumper locations. -
Page 75: Led Indicators
Chapter 4: Motherboard Connections 4.5 LED Indicators Network LAN LEDs The Ethernet ports each have two LEDs. One LED indicates activity when flashing green. The other may be green, amber or off to indicate the speed of the connection. LAN Link LED Color Definition No Connection or 100Mb/s... -
Page 76: Chapter 5 Software
1. Create a method to access the MS Windows installation ISO file. That might be a USB flash or media drive or the IPMI KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive. - Page 77 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.
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Page 78: Driver Installation
The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive. -
Page 79: Superdoctor ® 5
5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP). -
Page 80: Bmc
There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: https://www.supermicro.com/en/solutions/management-software/bmc-resources. BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user. -
Page 81: Chapter 6 Optional Components
It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •... -
Page 82: Intel Virtual Raid On Cpu (Vroc)
Chapter 6: Optional Components 6.4 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •... -
Page 83: Additional Information
Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. https://www.supermicro.com/en/products/accessories/addon/AOC-VROCxxxMOD.php Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly. -
Page 84: Enabling Nvme Raid
Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4. - Page 85 Chapter 6: Optional Components Figure 6-2. BIOS VMD Setting Examples...
- Page 86 Chapter 6: Optional Components 13. Select Strip Size (Default 64KB). 14. Select Create Volume. 15. If another RAID is needed, start again at step 6. 16. Press [F4] to save and reboot. Figure 6-3. Created Volume without Figure 6-4. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD Controller...
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Page 87: Status Indications
Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other... -
Page 88: Chapter 7 Troubleshooting And Support
Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available onW the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option. -
Page 89: Baseboard Management Controller (Bmc)
Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC. -
Page 90: Troubleshooting Procedures
Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components. -
Page 91: No Video
Chapter 7: Troubleshooting and Support No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes. - Page 92 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
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Page 93: Bios Error Beep (Post) Codes
When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/. -
Page 94: Crash Dump Using Bmc
Chapter 7: Troubleshooting and Support 7.5 Crash Dump Using BMC In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. -
Page 95: Uefi Bios Recovery
Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. - Page 96 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
- Page 97 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
- Page 98 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell].
- Page 99 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.
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Page 100: Cmos Clear
Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1. -
Page 101: Where To Get Replacement Components
7.8 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com. -
Page 102: Vendor Support Filing System
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals. -
Page 103: Contacting Supermicro
San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. -
Page 104: Appendix A Standardized Warning Statements For Ac Systems
Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/... - Page 105 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
- Page 106 Appendix A: Warning Statements . ٌ ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز ٍ...
- Page 107 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .יש...
- Page 108 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
- Page 109 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
- Page 110 Appendix A: Warning Statements אזהרה מפני ניתוק חשמלי !אזהרה יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק .לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد انطاقت...
- Page 111 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !אזהרה .צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד واملدربيه...
- Page 112 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
- Page 113 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
- Page 114 Appendix A: Warning Statements هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل اسحبذال البطارية فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
- Page 115 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
- Page 116 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
- Page 117 Appendix A: Warning Statements هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
- Page 118 Appendix A: Warning Statements תיאום חוקי החשמל הארצי !אזהרה .התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة بالكهرباء 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
- Page 119 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. סילוק המוצר !אזהרה .סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה التخلص...
- Page 120 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
- Page 121 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
- Page 122 .قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحيUL وأCSA ( ةمالع لمحت يتلاوUL/CSA) لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عمSupermicro.
- Page 123 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
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Page 124: Appendix B System Specifications
Appendix B: System Specifications Appendix B System Specifications Processor Support One 3rd Generation Intel® Xeon® Scalable processor in an LGA4189 socket; UPI up to 10.4GT/s; supports CPU TDP up to 205W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®... - Page 125 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...