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Limited Lifetime Warranty
Vermont Castings Group warrants its products to be free of defects in material and workmanship
and backs each product with a Limited Lifetime Warranty. This warranty is to the original purchaser
of a Vermont Castings Group product and is not transferable.
LIFETIME WARRANTY
Covered under this warranty are the stove body, combustion chamber, door frame, gold plating
(manufacturing defects only), glass (thermal breakage only), heat exchange system, and burner.
This coverage includes parts and reasonable labor during the first five years of ownership and
parts only thereafter.
FIVE YEAR WARRANTY
Ceramic fiber logs, firebrick panels and secondary air tubes are covered for a period of five years
from the date of purchase.
TWO YEAR WARRANTY
Gas valves, pilot assemblies, thermopiles, thermocouples, regulators, electrical components, cast
iron grates and blowers are covered for a period of two years from the date of purchase.
EXCLUSIONS
Items that are not covered under this warranty include but are not limited to damage or chipping
to any component surfaces, gasketing, refractory material, or trim. It does not cover installation or
operational problems related to venting systems, inadequate draft, inadequate gas pressure, adjust-
ments to the appliance, the cost of inspection, components which have been altered or modified,
labor costs, removal and re-installation costs, shipping to or from the factory or authorized service
center, shipping damage, damage from improper use or neglect, installation damage, damage
from unauthorized service, incidental or consequential damage or negative pressure caused by
mechanical systems such as furnaces, fans, clothes dryers etc.
TERMS
This warranty shall be void if the appliance is not installed a by qualified installer in accordance with
the installation instructions provided with the appliance and state and local codes. The warranty
shall also be void if the appliance is not operated and maintained in accordance with the operat-
ing instructions supplied with the appliance. All service work must be performed by an authorized
service representative. Any part or parts, which we deem defective, will be repaired or replaced at
Vermont Castings Group's option, through an authorized dealer or service provider.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of
merchantability of fitness for purpose and of all other obligations or liabilities. Vermont Castings
Group does not assume for it any other obligations or liability in connection with the sale or use of
the appliance. In states that do not allow limitations on how long an implied warranty lasts, or do
not allow exclusion of indirect damages, those limitations of exclusions may not apply to you. You
may also have additional rights not covered in this Limited Warranty.
Vermont Castings Group reserves the right to investigate any and all claims against the Limited
Warranty and decide upon the method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/
serial number of your Vermont Castings Group product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
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