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T
G
ROUBLESHOOTING
UIDELINES
Printer Does Not Print
Printer Does Not
Print
Terminal Display
Does not Show
Correct or
Readable
Information
42
V
C
I
ERIFONE
ARBON
•
If the problem appears to be with the telephone line, check with the party you
are trying to call to see if their system is operational. If they are not
experiencing difficulties with their line, contact the telephone company and
have your line checked.
•
If the telephone line works, contact your local Verifone representative for
assistance.
If the printer does not work properly:
•
Check terminal power connection.
•
Check if the printer is out of paper and that the roll is properly installed. Open
the printer door and install a new roll of paper or ensure that the roll is feeding
from the bottom.
•
Verify that the paper roll is properly installed and the printer door securely
closed.
•
If the problem persists, contact your Verifone distributor or service provider.
If the display contains errors or does not power up:
•
Connect the terminal in to a known-good power supply (if you have one) to
see if this clears the problem.
•
If the problem persists, contact your local Verifone representative for
assistance.
G
NSTALLATION
UIDE
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