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NOTE
Accessories and
Documentation
Connection Cables
Power Cables
Cleaning Kit
•
You will be issued MRA number(s) and the fax will be returned to you.
One MRA number must be issued for each unit you return to Verifone, even if
you are returning several of the same model.
5
Describe the problem(s) and provide the shipping address where the repaired
or replacement unit must be returned.
6
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the unit you are returning for service or
repair (serial numbers are located on the top of the unit,
(see
Figure
•).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label on the
top of the unit).
Verifone produces accessories and documentation for the card reader. When
ordering, please refer to the part number in the left column.
Verifone Online Store at www.store.verifone.com
•
USA – Verifone Customer Development Center, 1-800-834-4366,
Monday - Friday, 7 A.M. - 8 P.M., eastern time
•
International – Contact your Verifone representative
CBL159-312-01-A
CBL420-002-01-A
CBL420-002-02-A
26264-01-R
26264-02-R
PWR420-001-01-A
02746
LAN cable for Ethernet connections.
RS-232 + USB
MOD 10
dongle
RS-232 + Mini-USB
MOD 10
Communication dongle
Cash register cable, RJ45-SUBD9f, 1.0m.
Cash register cable, RJ45-SUBD9f, 2.0m.
power pack.
18 W
Verifone Cleaning Kit.
V
ERIFONE
S
ERVICE AND
Accessories and Documentation
Multi-Communication
Multi-
C
I
G
ARBON
NSTALLATION
S
UPPORT
37
UIDE
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