Warranty - DCS 992 User Manual

dCS 992 User Manual
dCS Ltd

Warranty

Initial Warranty
Extended Warranty
Warranty Exclusions
Obtaining Service
Manual part no: DOC063992 iss 2A1
Contact on + 44 1799 531 999
dCS
(inside the UK replace + 44 with 0)
dCS Ltd. warrant this product against defects in materials and workmanship for a
period of 90 days from receipt by the end user. Warranty repairs must only be
carried out by dCS or an authorised dCS Distributor.
The period of the Warranty cover may be extended to 1 year from receipt by the
end user at no extra cost, by registering your purchase with dCS. Your Reseller
should have arranged this on your behalf by filling in an Owner Registration
form at the time of sale and returning it to dCS. If you do not receive an
Extended Warranty Certificate for this unit within 30 days of purchase, please
note the serial number on the underside of the unit and contact dCS.
Registration ensures you will receive information on important hardware and
software upgrades as they become available.
If you sell the unit within the first year, the balance of the Extended Warranty
may be transferred to the new owner by completing the
Transfer form, page 77, and returning it, with the Extended Warranty
Certificate, to dCS.
The calibration accuracy of the dCS 992 is guaranteed for 6 months use or 12
months from date of purchase, whichever is sooner.
The Warranty on this dCS 992 shall be void if:
•
the product is misused in any way.
•
any unauthorised modifications or repairs are carried out.
•
the product is not used in accordance with the Operating Conditions stated
on page 53 of this manual.
• the product is serviced or repaired except by an authorised dCS Distributor.
•
the product is operated in a system without a mains earth (or ground)
connection.
•
the unit is returned inadequately packed .
If you experience problems with your dCS 992, you should check the
Troubleshooting section on page
yourself (for example, by changing a menu setting).
If this does not resolve the problem, contact your local authorised dCS
Distributor for advice, quoting the model, the serial number from the underside
of the unit, the software version number (see
detailed description of the fault. Please do not return any unit to dCS without
obtaining a Service Return number as this will delay the repair. You may also
incur costs if the unit is found to have no fault. When returning a unit, the original
packing should be used to avoid transit damage. Replacement packaging sets
may be purchased from dCS.
During the Warranty period, there will be no charge for repair or replacement.
Manual for Software Version 2.0x
64. You may be able to resolve the situation
Page 62
January 2001
Owner Registration
Issue
on page 20) and giving a
file 063992ma2a1.pdf available from website
email to: more@dcsltd.co.uk
web site: www.dcsltd.co.uk